VehicleHistory.com Reviews

VehicleHistory.com
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222 ‘VehicleHistory.com’ Reviews
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1 Review

Sometimes they just leave you hanging

Reviewed By Chris Montel on November 9, 2014, Mishawaka, Indiana

For $1 you get a basic report, usually, so understand I do not find this as the norm (yet), as I have had several successful reports prior to this.

I recently ran a VIN, and it just sat there spinning saying it would generate a full report in 3 minutes. After 30 minutes I hit the chat button, explained the situation, and was told tthe manager would have my full report info in my inbox in 30 minutes.

Next day no mail from manager in my inbox or my spam box. So I go to check my report - same thing: full report could take up to 3 minutes. Chat again. Explain I reported this yesterday, was told the full report would be in my inbox in 30 minutes 'gauranteed'.

Yep... this is the next day and still no mail in my inbox or spambox from them. Disappointing.

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1 Review

Be very, very careful when using this site

Reviewed By ronald taylor on May 13, 2014, omaha

If you don't pay close attention while ordering this report, you will end up with a recurring bill, instead of the $1.29 report promised. When I called customer service to get the full refund promised on the website, they only refunded 10 dollars...far cry from 1.29. I promise to tell anyone and everyone, at every possible opportunity about this website. you ripped the wrong guy this time.

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1 Review

Great Deal and a Good web site for the cost

Reviewed By Clarke on March 5, 2014

Car Fax is $40 per report. This service offers a one time report for only $1.00 and 25 per month for $18.95 with cancel at will after you no longer need it. Those that complain are either A; unskilled on a computer, B: on an I Phone where they cannot read everything. Others mistake "Terms and Conditions" (legally required language to advise charges) with T&C for Face Book or Yahoo type accounts.
The company is quick to issue refunds upon request.
NO, car history report is going to provide private information such as names and addresses, nor do they include every maintenance and mechanical repair.

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March 06, 2014

Thank You Clarke,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistory.com

Best Regards,
Vehicle History Support

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1 Review

Somewhat helpful

Reviewed By Cory on December 21, 2013

I was skeptical at first, but i got some valuable information however i feel like it should have included more information about the accident and about the service and repair history. I dont know if you have to pay extra for it. But overall alright for only a dollar.

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January 15, 2014

Hello Cory,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@vehiclehistory.com if you would like to obtain a refund for the charges you have incurred.

Best Regards,
VehicleHistory.com

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1 Review

Not Bad

Reviewed By Daniel Silva on December 20, 2013, Massachusetts

For a charge of a little more than $1.00, I got the piece of mind knowing that the car I just purchased was did not have a tainted history. I have to look over the report again a bit more carefully but for a few dollars, I am satisfied with this experience.

Turnaround was very quick (about 5 minutes) and, IMHO, the price is a bargain. Please be aware that you get the VERY BASIC report for $1.00. For a small amount of $ more (under $1.00 additional), you get more information.

B E CAREFUL!!! During the 'step by step process', you will be given the option for signing up for their 'premium service' which can cost you over $200 per year and entitle you to 25 searches per month (to the best of my memory). I would suggest that most people skip that option.

Well, that's it. Hope this helps somebody else. If I am able to make an addendum to this report I will do so if necessary.

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January 15, 2014

Thank You Daniel,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@vehiclehistory.com

Best Regards,
Vehicle History Support

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