Allivet.com is the online home of one of the nation’s leading pet pharmaceutical companies, founded in Florida in 1992 and providing quality veterinary products for over 15 years.
Allivet.com provides all items and supplies that you can require for your pet’s wellness. From flea medication for the average pet owner, to wound treatments for farm animals, Allivet gives you online access to a wide variety of items for animal medical needs.
They provide pet medications, medications for farm animals and livestock, farm and ranch supplies, veterinary supplies, even cleaning supplies specially intended for stains and orders caused by pets and livestock.
Allivet.com promises to provide high quality products at low prices to both domestic and international customers, and qualified orders that total more than $99 will ship for free. To find out if your items are qualified, simply look for the small green truck icon next to the product.
They also provide a streamlined order system, which allows you to simply re-order products that you’ve ordered in the past as long as you create a free account with their website.
Allivet.com promises 100% satisfaction guaranteed on all their products. If you have any complaints about an item you’ve received, you can return it for a full refund within 30 days, as long as it isn’t a vaccine or prescription medication.
In addition, the National Association Boards of Pharmacy has given Allivet.com the Veterinary Verified Internet Pharmacy Practice Sites accreditation, so you know that it is a trusted website for pet medications and supplies.
Websites that receive that accreditation do so because they ensure the proper handling of prescription medications, provide appropriate medication information, and ensure quality pharmacy practices.
If you have any experience with this website, please leave your Allivet.com reviews below.
11 ‘Allivet.com’ Reviews
This is THE WORST company I have ever encountered. Won't send meds in a timely manner. Won't return phone calls or emails. Can't keep prescription information straight or orderly. Call wrong vets for Rx info. The list of incompetencies goes on forever. Customer service personnel have greatly improved recently, but management is TERRIBLE! Customer service reps try to help me resolve my continual problems w/ this crap company, but management won't even respond to them! A company that won't send meds to a sick pet? How dare they treat my family member this way! Take your business elsewhere.
Poor customer service. Order still not processed... after 2 weeks.
I placed my first order two weeks ago with Allivet and the order has still not been processed. I was supposed to get the medications for my puppy within 5-10 business days. I contacted them via email and their support service ticket system several times - still no answer from them. Today, I finally got a hold on them via Live Chat. After I explained my situation, I magically received an email from Allivet saying my vet was not providing the prescription... While on the chat, I called my vet clinic and they never heard from Allivet. When I asked about an update on my order I still did not get any answer from Allivet. I asked for the name and contact of the supervisor but they refused... As of now, I still don't know what is happening. Also no compensation or expedited shipping was offered by the rep after not handling this issue. I am extremely disappointed and unhappy about the lack of customer service at Allivet. They can not be trusted. Medications are essentials to the health of animals. This is a serious matter.
Worst service - cannot be trusted with your pet's health
Our experience with Allivet is beyond dismal - it actually puts my dog's health at risk. I have issues with ordering and timely delivery in the past with Allivet. I have reached out to their customer service numerous times - never to receive a response. This most recent experience is easily the worst, however. I placed an order for my dog's medication on March 15, 2017. My vet confirmed they responded, confirming the prescription on March 17th; they followed up on March 19th. The order was not shipped until March 24th - more than five days later. It is now March 29th and we still have not received my dog's medication; he has been without his medication for a week now. This is a serious issue. It is clear, given both the lack of response and lack of urgency in filling and shipping prescriptions, that Allivet does not care for its customers and their pets.
We got what we ordered in a few days. They also said we could get $5 off our next order by filling out this review and referencing Order SO-0965108 placed on 2/9/2017.