Nooro Massager Reviews

Nooro Massager
( 76 reviews )
Website: Nooro-us.com

Nooro Massager Review:  A Detailed Look

Reviewopedia staff  -  Updated:  July 12, 2023
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Nooro Massagers
are a line of personal care and pain relief products designed to treat the most common pain areas.

The brand was launched in 2022 and has quickly grown, claiming to have sold over 30,000 massagers.

Below we take a closer look at their most popular massagers to see if they can really help with pain and recovery.

Nooro Knee Massager

The company claims that this revolutionary device can help with root causes of pain from a variety of issues such as:

  • Osteoarthritis
  • Bursitis
  • Meniscus
  • Tendonitis

 

The knee massager is equipped with three treatment techniques, employing soft massage airbags, heat treatment, and red light therapy.

Nooro states that this knee massager can take the place of expensive physical therapy appointments, reduce the need for harmful and potentially addictive painkillers, and even help avoid surgery.

Is This Legitimate Treatment for Knee Pain?

There are actually a good amount of studies to back up the idea behind the Nooro Massager.

Multiple studies have found that massage can be an effective form of pain relief for knee osteoarthritis, with one study concluding that a weekly massage session may reduce pain and stiffness and provide improved function in the short term. [2]

Furthermore, another study that Nooro references in their advertisements found that “vibration and local heating significantly decreases pain” in patients with osteoarthritis of the knee.

In general, many experts recommend a combination of heat and ice when treating knee pain.  Heat is used to relieve joint stiffness and ice to relieve pain or swelling.

Finally, red light therapy also has some promising studies supporting its use as a treatment option.

Essentially red light therapy works by stimulating the cells in the joint which boosts their energy production and promotes cellular proliferation and decreases inflammation.

Studies found that low power light therapy can be an effective therapy on pain and disability in elderly patients with osteoarthritis of the knee, along with treating certain sports injuries.[5]

Another review concluded that treatment guidelines should be updated to include low level laser light therapy as a recommended option for knee osteoarthritis (KOA).

While the research supporting these treatments is certainly positive, there are no studies specifically done using the Nooro Knee Massager.

You should contact your primary care physician for further assessment if you experience:

  • Worsening knee pain
  • Excessive swelling
  • Warmth in the knee
  • Redness
  • Fever
  • Inability to bear weight on affected leg

Nooro Knee Massager Reviews

There are a large number of positive reviews from the company’s own website and on a popular 3rd party consumer review websites as well.

Here’s what customers have to say about the the Nooro Knee Massager


Pros:

  • Heat and vibration on both sides of the knee
  • Worked well for temporary relief
  • Helped with inflammation
  • Improved mobility


Cons:

  • Pain returned shortly after use
  • Small straps
  • Difficulty reaching support
  • Upsells during the checkout process make it easy to over-order
  • Knee Massager stopped charging after several uses
  • Difficulty with returns
  • Didn’t receive instructions
  • Felt it was cheaply made

Nooro Whole Body Massager

This small and portable butterfly shaped massager has five modes of massage and can be used on various muscles.

Customer reviews for this product were quite mixed.  

Some customers found the stimulation that the massager provided helped ease pain, while others experienced too many usability issues with the device.

Some of the negative Nooro Whole Body Massager reviews mentioned:

  • If placed on the back it's difficult to reach and adjust the settings
  • Did not work for pain relief
  • Sticky pads don't last
  • Pads are expensive and need to reordered frequently
  • Issues with reliability

This electric muscle stimulation (EMS Massager) is meant to relieve pain and tension in the feet.  

Nooro state that anyone who has foot pain or spends a lot of time sitting can benefit from this device.


Nooro Foot Massager Reviews

Some key highlights from what users had to say about this foot massager:


Pros:

  • Helped with plantar fasciitis
  • Helped with swelling and neuropathy


Cons:

  • Unit did not hold a charge
  • Overall mixed results
  • Massager did not work

Customer Service

Nooro provides several options for contacting their customer support team.  

You can email at [email protected] or call them at their phone number 212-444-3144.  There is also an online chat feature that you can try.

All Nooro products are backed by their 90-day money back guarantee.  

The terms of their refund state that customers must use their products daily for 30 days for 15 minutes a day.  

In order to initiate a return you must contact the company first to receive a return address.

Note:  You will have to ship the clean and undamaged product back at your own expense.


The company's address is listed as:

XF Agencija Limited
Room 1502, Beverly House, 93-107 Lockhart Road
Wanchai, Hong Kong

Potential Red Flags

Despite having a support team that replies to online complaints and positive reviews on some 3rd party sites there are a couple warnings that customers need to be aware of.

While the return policy may seem generous, sending a shipment back to Hong Kong at international rates is going to be expensive.  Some customers reported being quoted over $30 for their parcels.

Furthermore, the massagers sold by Nooro come from international wholesalers purchased at low bulk prices.  

In general, we don’t recommend these products since they’re generally cheaply made and lack a customer support infrastructure to support the product for long term use.

Below you can see the generic massagers listed on a popular e-commerce wholesale website Alibaba.

( Generic unbranded product that looks identical to the Nooro Knee Massager )

 

( Generic unbranded product that looks identical to the Nooro Body Massager)

 

(Generic unbranded product that looks identical to the Nooro Foot Massager)

Competitors and Alternatives

There’s been a lot of advancement in personal massager technology and these days you can find a quality product with lots of features at very reasonable prices.

Some alternatives to Nooro products include the following:

  1. Ekrin Athletics B37 Massage Gun  -  This is a high-end massage gun that's a good alternative to the top of the line Theragun brand.

    The Ekrin is an 'Amazon Choice' and New York Times selection.  It's very powerful with 5 Speeds and 4 Attachments for faster recovery and relief.  It is currently on sale for $229.99.



  2. Bob and Brad X6 Massage Gun  -  this unique tool allows for a percussive massage with the additional options of hot or cold therapy.

    This brand was founded by two physical therapists that focus on developing ergonomic products that provide deeper massages for relaxing muscles. It also has great reviews on Amazon with a score of 4.8/5 from 677 reviews.  

    It costs just $139.99.


  3. Resteck Heated Neck and Back massager  -  This scarf style device wraps around your neck and shoulders and is held down via wrist loops, which frees your hands and lets you control the intensity at the same time.

    This unit also has good reviews with a customer rating of 4.5/4 from over 50,000 reviews.  It is also the cheapest of the options at $59.99. 

Ultimately there are a lot of great choices from respected brands that will offer proper after sale customer service and stand by their products.

Are Nooro Massagers Worth It?

For the most part Nooro Massagers have decent customer reviews.  However, the red flags keep us from recommending purchasing products from this company.

The massagers are fairly expensive and the company's return policy requires you to pay for return shipping.

If the massager doesn’t provide the promised pain relief you stand to either lose a good amount of money on shipping it back or are forced to keep an expensive product that doesn’t work well. 

If you have any experience with Nooro Massagers, please leave your reviews below.

You may also be interested in

Nooro Massager Customer Reviews

  • Sort Reviews By:

No Good
February 20, 2024

Used for three months does nothing...

Total Ripoff!
February 9, 2024
Can I award NO stars? This item doesn't do what it purports to do, it invokes fake doctors to boost its sales, and when you try to get a refund, they stall, delay, operate in bad faith, pretend they've issued a Paypal refund when they've done no such thing, and when challenged, respond that you have to mail this back to CHINA at your own expense even tho' they ship within the US from their Delaware office. PayPal has been no help forcing this company to honor its "immediate money-back guarantee" Total ripoff!!

Call your credit card company
February 7, 2024
Did not work. Tried to get money back. Got run around call credit card company they got money back in a week. this is a scam.

Doesn't work
February 4, 2024
Neither the body massager or foot electrical stimulation worked at all for me. I have peripheral neuropathy. The units do not hold a charge and do not deliver what is advertised. They were no help to me even using ultrasound gel. The units are too small and wimpy.

Nooro ripoff
January 25, 2024

Stay away from this company their products are cheaply made very cheaply made. Then try getting a return they will jerk you around till your stress levels explode. Please do yourself a big favor and don't buy their plastic junk. If you are going to support this company you might as well light your money on fire. They have a tricky site where I bought a neuropathy electronic product all of a sudden they double billed. I immediately called them they said it was to late to cancel the second one and said when receive them return it to get refunded and when i received them i couldn't believe what junk they were so now i'm trying to get my money back $250 $125 each. Now the games begin wouldn't answer the phone and emails. So the bottom line is they kept my $250 and got the returns back so the sleazy company made $500 and I got nothing. Do yourself a favor and stay away from this company. SCAMMERS

Knee Device is a winner in my opinion. A+
January 13, 2024
I go the Knee Device. I found out that my first Knee Device was delivered 9 days earlier but never got it. Someone must have taken it from my mailbox. Talked to Customer Service and they sent me a replacement and offered porch pirate protection for $9.00. I did not do it and it arrived safely this time. I have had it for a day and for my injury I am impressed... I believe the vibration, light and heat will improve blood circulation and result in faster healing. I have been dealing with this for over a year. Was in a walker for 7 months... Just a cane now. Yes, there was high pressure sales.... I got a bunch of after the sale emails asking me to buy more. Finally blocked the email. Overall I am impressed with the Knee device at this time.

They Don't Work!!
January 10, 2024
Purchased 2 all-body massagers that were expensive and ineffective. They were supposed to work on the feet for those with nueropathy-but after 6 weeks of regular use-no changes were noted. The company refused to exchange or refund the purchase price. SAVE YOUR MONEY-terrible company!!

Overpriced junk
January 8, 2024

I wish I had done due diligence and checked reviews first. Knee massager broken when received it. Joint supplements ineffective. I paid $49 for lifetime protection. I'm not paying to send this to China and not receive a refund. I'll stop credit card payment on this $149.95 piece of junk.

NOT WORTH IT
January 8, 2024

I have suffered with Neuropathy for 15 months. I have used many treatments without any improvement. Noroo's foot massager was the LEAST effective. It did not relieve my pain, but made it much more intense. I was awakened each morning by a pain that brought me to tears. Save your money.

Anxious to make a sale...No product
January 6, 2024

I kept on getting calls to buy, each time giving me a lower price.

I placed my order, did not get the promised discount, and now after 3 weeks did not get the item and they won't credit me for purchase.

Bogus company to do business with!
January 5, 2024

One star is far too good for the Nooro company's product and warranty on their product! I purchased 2 Nooro Foot Massagers June 21, 2023. One stopped working over a month ago but I thought it just needed a charge so I put it away till I had time to charge it for a few hours. Well yesterday I tried it again and charged it for 2 hours and the piece of junk isn't working, called customer support they said only warrantied for 90 days after purchase. I should have purchased the extended warranty they sell for the items. Not bad enough that they cost $99.00 each but are not guaranteed for at least a year is ludicrous and a rip off not to mention! Never again!! BEWARE!

Original Emulator Problem
January 4, 2024
Ordered Nooro massager in early November. It stopped working after 16 days. Interpreted Nooro return policy negatively. Wrote a negative review. Nooro customer service responded immediately. Tried to help me with massager but efforts were unsuccessful. Asked me to provide video proof of emulator problem. Forwarded proof. Nooro sent me a second massager. Used for 20 days. This time recharged emulator successfully. I am happy and pleased with my overall experience. BIG THUMBS UP! Thank you.

Battery doesn't work
January 4, 2024
Have had a total of three units; purchased two and one was provided under warranty. The massager may or probably does work, but in that the battery will not hold a charge it doesnt work long enough to realize any treatment. Total waste of money.

It's Chinese Junk!
December 30, 2023
I bought one, paid $30.00 for it, it worked a few weeks and now even fully charged, the second I turn it on past zero, the lights start blinking and it shuts down a few seconds later. Its Chinese junk, with no number or address to contact them. Just don't buy one. I'll stick to my vibrating foot massager.

Emulator Problem
December 16, 2023

I purchased the nooro massager. Loved It for 15 days. Emulator stopped working on the 16th day. Wrote review stating my disappointment in the product and regretted that I wasted 104 dollars.

Well.... customer service Immediately responded. Communicated with me to try to get things turned around. Couldn't achieve success. They requested I send them proof of problem of the problem. I supplied statement and video. They responded quickly and today, Saturday December 16th, I received another nooro massager.

Regardless of the outcome nooro's customer service was Outstanding.

total junk
December 15, 2023
Foot massager didn't/doesn't work--it just sits there with blinking lights. If I wanted blinking lights, I could buy a toy for less than a dollar.

Dissatisfied User
December 2, 2023
Extremely Disappointed. Purchased product just before mid November. Received it November 15, 2023. The emulator has stopped working today, day 16, December 1, 2023. Read return instructions. Found out I can't return the product after use, which I find totally disappointing. $104 wasted.

The unit doesn't work and they took me for $105.00 and some change.
December 1, 2023

The Nooro foot massage is junk. The battery in the control unit will take a charge but as soon as you select a mode and intensity level the junk immediately starts to flicker (blink) and nothing happens.

Buyers beware. Also, there aren't and instructions on what each mode does or doesn't do. Sent message to Nooro with question but no replies.

Ron January 10, 2024

I'm happy with mine. The light is suppose to flash when you make a selection, and turn it on. Mine didn't work at first either, BUT-- Clean your feet, no callouses, Fully charge the battery, and you will get results. Now I love it!

Try a cheaper version first, if you try it at all
November 25, 2023
If this contraption is actually doing something, I cannot tell. But they're correct, it sure feels 'weird.' It's available as probably a chintzy Chinese knock-off through Temu for about ten bucks. Perhaps one might go that route before shelling out the bigger fee for a device that may be nothing but a placebo anyway.

Don't Do It!
November 25, 2023

This company is a scam in the way of charging you 3x when you can find it on Amazon and then pay expedited shipping from China which still takes 15 days - they lied to me and would not cancel my order. Of course they say it can be returned for a full refund but how much will it cost to return it to China?!!! DON'T Buy from Nooro or their other names that are under this company.