Nooro Massager Reviews

Nooro Massager
( 15 reviews )

Nooro Massagers are a line of personal care and pain relief products designed to treat the most common pain areas.

The brand was launched in 2022 and has quickly grown, claiming to have sold over 30,000 massagers.

Below we take a closer look at their most popular massagers to see if they can really help with pain and recovery.

Nooro Knee Massager

The company claims that this revolutionary device can help with root causes of pain from a variety of issues such as:

  • Osteoarthritis
  • Bursitis
  • Meniscus
  • and Tendonitis

The knee massager is equipped with three treatment techniques, employing soft massage airbags, heat treatment, and red light therapy.

Nooro states that this knee massager can take the place of expensive physical therapy appointments, reduce the need for harmful and potentially addictive painkillers, and even help avoid surgery.

Is This Legitimate Treatment for Knee Pain?

There are actually a good amount of studies to back up the idea behind the Nooro Massager.

Multiple studies have found that massage can be an effective form of pain relief for knee osteoarthritis, with one study concluding that a weekly massage session may reduce pain and stiffness and provide improved function in the short term. [2]

Furthermore, another study that Nooro references in their advertisements found that “vibration and local heating significantly decreases pain” in patients with osteoarthritis of the knee.

In general, many experts recommend a combination of heat and ice when treating knee pain.  Heat is used to relieve joint stiffness and ice to relieve pain or swelling.

Finally, red light therapy also has some promising studies supporting its use as a treatment option.

Essentially red light therapy works by stimulating the cells in the joint which boosts their energy production and promotes cellular proliferation and decreases inflammation.

Studies found that low power light therapy can be an effective therapy on pain and disability in elderly patients with osteoarthritis of the knee, along with treating certain sports injuries.[5]

Another review concluded that treatment guidelines should be updated to include low level laser light therapy as a recommended option for knee osteoarthritis (KOA).

While the research supporting these treatments is certainly positive, there are no studies specifically done using the Nooro Knee Massager.

You should contact your primary care physician for further assessment if you experience:

  • Worsening knee pain
  • Excessive swelling
  • Warmth in the knee
  • Redness
  • Fever
  • Inability to bear weight on affected leg

Nooro Knee Massager Reviews

There are a large number of positive reviews from the company’s own website and on a popular 3rd party consumer review websites as well.

Here’s what customers have to say about the the Nooro Knee Massager


  • Heat and vibration on both sides of the knee
  • Worked well for temporary relief
  • Helped with inflammation
  • Improved mobility


  • Pain returned shortly after use
  • Small straps
  • Difficulty reaching support
  • Upsells during the checkout process make it easy to over-order
  • Knee Massager stopped charging after several uses
  • Difficulty with returns
  • Didn’t receive instructions
  • Felt it was cheaply made

Nooro Whole Body Massager

This small and portable butterfly shaped massager has five modes of massage and can be used on various muscles.

Customer reviews for this product were quite mixed.  

Some customers found the stimulation that the massager provided helped ease pain, while others experienced too many usability issues with the device.

Some of the negative Nooro Whole Body Massager reviews mentioned:

  • If placed on the back it's difficult to reach and adjust the settings
  • Did not work for pain relief
  • Sticky pads don't last
  • Pads are expensive and need to reordered frequently
  • Issues with reliability

Nooro Foot Massager

This electric muscle stimulation (EMS Massager) is meant to relieve pain and tension in the feet.  

Nooro state that anyone who has foot pain or spends a lot of time sitting can benefit from this device.

Nooro Foot Massager Reviews

Some key highlights from what users had to say about this foot massager:


  • Helped with plantar fasciitis
  • Helped with swelling and neuropathy


  • Unit did not hold a charge
  • Overall mixed results
  • Massager did not work

Customer Service

Nooro provides several options for contacting their customer support team.  

You can email at [email protected] or call them at their phone number 212-444-3144.  There is also an online chat feature that you can try.

All Nooro products are backed by their 90-day money back guarantee.  

The terms of their refund state that customers must use their products daily for 30 days for 15 minutes a day.  

In order to initiate a return you must contact the company first to receive a return address.

Note:  You will have to ship the clean and undamaged product back at your own expense.

The company's address is listed as:

XF Agencija Limited
Room 1502, Beverly House, 93-107 Lockhart Road
Wanchai, Hong Kong

Potential Red Flags

Despite having a support team that replies to online complaints and positive reviews on some 3rd party sites there are a couple warnings that customers need to be aware of.

While the return policy may seem generous, sending a shipment back to Hong Kong at international rates is going to be expensive.  Some customers reported being quoted over $30 for their parcels.

Furthermore, the massagers sold by Nooro come from international wholesalers purchased at low bulk prices.  

In general, we don’t recommend these products since they’re generally cheaply made and lack a customer support infrastructure to support the product for long term use.

Below you can see the generic massagers listed on a popular e-commerce wholesale website Alibaba.

( Generic unbranded product that looks identical to the Nooro Knee Massager )


( Generic unbranded product that looks identical to the Nooro Body Massager)


(Generic unbranded product that looks identical to the Nooro Foot Massager)

Are Nooro Massagers Worth It?

For the most part Nooro Massagers have decent customer reviews.  However, the red flags keep us from recommending purchasing products from this company.

The massagers are fairly expensive and the company's return policy requires you to pay for return shipping.

If the massager doesn’t provide the promised pain relief you stand to either lose a good amount of money on shipping it back or are forced to keep an expensive product that doesn’t work well.

If you have any experience with Nooro Massagers, please leave your reviews below.

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Nooro Massager Customer Reviews

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Robbery scam!!!
June 6, 2023
Don't order from this Chinese company . I ordered ONE foot massager. They billed me for 3. $291.73 and PayPal paid it. I saw receipt and immediately called the company. She said once they receive the order it can't be changed. She said I would have to wait 21 days until it arrived from China and then send it back and wait for a refund. I learned from another source that once you receive it you have to wait 30 days before you can send it back. In all the complaints I've read NO one received a refund!! This is robbery.

SCAM, no refund
May 30, 2023

Nooro is a fraudulent company and will not refund money even if you cancel before 24 hours. THIS IS A SCAM!

BobG June 04, 2023

Nooro is a scam. Product doesn't work, sticky pads are useless, and there is no refund.

Don’t give refunds but promise to
May 20, 2023

Read the reviews about refunds.

They do not give you a refund, but they will tell you month after month that they processed your refund and to call your bank.

After two months, I can now tell it’s all a lie! With their lies they even send paperwork that shows a refund, however it’s “their” paperwork but when I check my online charge card after two months, there is no refund whatsoever. They evidently play some foreigner game of thinking people are stupid by telling you to call your bank for a nonexistent credit and then sending you paperwork from them which shows absolutely nothing.

That’s how they lie. I even got an email saying it’s all been done on their end , but the bottom line is after two solid months there is no credit or refund to my credit card. These people are bad people and this is a bad company. Not to speak of the fact they charge triple for their products.

I will buy American and because of these people, make a habit now I’m not buying anything from China. Read the reviews about refunds, there are several people saying the same thing as I just said, promised refunds, tell you they’re done, but it just never shows up on your credit card statement, again, how stupid do they think people are?

May 14, 2023

I never received the product and they HAVE NOT refunded my money.

May 4, 2023
Foot massager didn't work. They've promised a refund but having seen these reviews I guess it's not going to happen

BobG May 13, 2023

Foot massager doesn't work properly, and they want me to send it back halfway around the world. A total scam. DO NOT BUY. I doubt very much I will ever see a refund.

April 27, 2023

I was not happy with my second purchase (spent $290) and was told just keep it and they would give me a partial credit.

That was March 19th and all I’ve gotten were lies telling me it was delayed and on and on I now have waited 6 3/4 weeks with no refund forthcoming! I just found out after reading a review, the same thing happened to another person, lied to and told they would get a refund but it never happened.

Really beware of this company. They are liars and also a scam. You can buy their exact same products way cheaper, they are not exclusive to this company

Do Not Buy Anything From This Company!
April 18, 2023


This company and this product is a complete joke. There is no "guarantee or your money back". If you purchase anything from this company you will be an idiot as well. Another China ripoff, you might as well throw your money out the window.

Dan Yancy

BobG May 26, 2023

Yes, they are a scam. Product doesn't work, sticky pads are useless, and no refund.

No refund no return
April 16, 2023

Not worth the price no return buy it if it don't work to bad no return just another Chinese scam! one star, can't put no star!

JacquelineParker May 20, 2023

Chinese scam is correct

Taken your money
April 6, 2023

Stay away, this company is a fraud. I don't believe they have anything to offer its just a scam.

I tried to by one and after I printed it out the dot was changed to the maximum and not the order I pinched.

Thanks to the credit car company they stopped it and didn't go through. WATCH OUT!!!!!!!

How to operate Nooro massager
April 5, 2023
Some people think the Nooro massager doesn’t work and yes I did too , until I learnt how to work it , To test it do not dome it to the sticky pad , just press it on the inside of your arm , now press the ON button twice and while the light is blinking press the program button once , it will now work , it has to be on skin to work so dome it on the pad now and stick it on your skin and turn it on , You’ll now feel it massaging.

April 5, 2023

This is a total fraud I have been waiting 4 months they don't answer the phone

don't buy from thiis company I have a fraud claim in with atty. General office state of washington

April 1, 2023
Fake scam crap geared at people with legit health problems looking for a magical cure

BEWARE of this product!
March 28, 2023

Terrible company. Website says money back guarantee - no questions asked...WRONG. And do NOT fall for their extra savings of buying extra pads at a discount.

First, it did not work as instruction say, then the "massage" feels more like painful electrical zaps that really hurt. When I asked to return it, they requested that I send a video first.

Then you can find no return instructions, so when I asked, THEN they send you to their "return policy" link which is hidden on their webpage unless you click in the right place. THIS says you must wear the device for 30 consecutive days before return.

THEN they tell you that you CANNOT return the extra massage pads you bought....they claim for hygienic reasons - even though each one is still SEALED in individual packages just they way they sent them to you.

It took me weeks of emails before they then said they would offer me a 30% discount to keep it or I could send it back TO CHINA. All kinds of rules to return it.

Bottom line I could accept a $16 refund on a $99 order ( no refund on pads) or risk them rejecting my return if I PAID priority mail to be able to track it back to CHINA. YOU CAN FIND IDENTICAL TYPE DEVICES ON AMAZON, ETC....JUST NOT NOORO.

Walk away fast - do not buy this product. You will notice there is nowhere to review their product on their web page....I know why...they do not want people like me telling the truth. Beware! Beware! Beware.

Don't Deliver
March 23, 2023

These people never delivered the unit, it has been one month now and today they say they tried to del. it in AZ. and I live in WA...Not a good company, I am putting a claim into my bank for fraud to have my money returned.

To receive my product or having back my money!
March 14, 2023
I have never received my product This is a scam Don’t buy anything from Nooro