Economy Bookings Reviews
Economy Bookings Review: Is it Legit?
Economy Bookings is an online car rental platform that enables customers to find, compare, and book rental cars from various suppliers worldwide.
In this article, we'll take a look at Economy Bookings customer reviews, their services, and how they compare to similar companies.
How Does It Work?
Economy Bookings works with numerous car rental providers, including well-known brands such as Avis, Hertz, and Europcar, as well as smaller, local companies.
The company states that their service compares car rental offers in 20,000 airport and city locations in 180+ countries.
They go on to say that this wide range of options allows customers to choose the best car rental deal based on their preferences, budget, and travel requirements.
The booking process is relatively straightforward, as customers can filter their search results by factors such as car type, price range, and supplier.
Rental prices will be displayed up front before you choose to make your reservation.
Economy Bookings also offers a mobile app for iOS and Android devices, making it convenient for customers to book and manage their car rentals on the go.
Refund Policy
When booking a car rental through EconomyBookings.com, it is essential to understand their refund and cancellation policies, as these can vary depending on the chosen car rental provider.
EconomyBookings.com's cancellation and refund policy can be summarized as follows:
For fully prepaid and partially prepaid bookings:
- Cancel 48 hours or more before pick-up: Refunded minus a €60 cancellation fee, unless prepayment is less than €60.
- Cancel less than 48 hours before pick-up: Refunded minus a €150 cancellation fee, unless prepayment is less than €150.
- Cancel less than 24 hours before pick-up: No refund provided.
- No refunds provide for unused rental days.
Non-refundable cases include:
- No prior cancellation notice.
- Failure to pick up the car or provide necessary documentation.
- Booking made less than 48 hours before rental starts.
Changes can be made at least 48 hours before rental starts and a fee of €18 applies, which can be waived with Cancel Protection.
Refund requests must be submitted in writing within 30 days from the drop-off date.
Cancellation requests should be emailed to [email protected] and refund requests must be submitted to [email protected].
In case of any doubts or queries, customers should contact Economy Bookings' customer support for clarification before confirming the reservation.
Customers can contact Economy Bookings by phone at (347) 897 9795 or by email at [email protected].
Customer Reviews & Complaints
On some ratings websites, Economy Bookings appears to have highly positive customer reviews.
However, a large portion of these reviews are often posted on a single day, which can indicate the company manages their reputation on these websites.
Elsewhere, Economy Bookings has mostly mixed customer reviews, with some very happy customers and other customers who have had negative experiences.
Some users have praised the platform for its user-friendly interface, affordable prices, and diverse selection of vehicles.
Others have had positive experiences with the company's customer service, citing their responsiveness and helpfulness in addressing concerns.
However, there have been some negative reviews and complaints as well. These include:
- Issues with hidden fees
- Discrepancies between the price quoted during booking and the actual price charged
- Difficulties obtaining refunds in certain situations
- Reservations being subsequently canceled or no longer available after booking
According to the BBB, Booking Group Corporation Ltd. (the company behind EconomyBookings.com) has an 'F' rating and receives a rating of just 1.1/5 stars from 30 customer reviews.
The company has received 249 customer complaints in the last 3 years and 73 complaints in the last 12 months.
However, these numbers should be considered in context with the very large number of customers that Economy Bookings serves.
Is Economy Bookings Legit?
Economy Bookings has been operating since 2008, and with millions of customers served, it can be considered a legitimate car rental platform.
The company operates in a very competitive industry where few competitors get high marks from customers.
Booking Group Corporation is headquartered in Latvia, but also has an office in New York. Customers can find out more about the company at www.bookinggroup.com.
As with any online service, it's crucial to do your research, read reviews, and ensure that you understand the terms and conditions before making a booking.
Competitors and Alternatives?
Economy Bookings has an extensive network of car rental providers and offers competitive pricing, which allows customers to access a diverse range of options and potentially find lower prices than on other platforms.
Additionally, their mobile app can make the booking process convenient for users.
However, other car rental platforms like Expedia, Kayak, and Rentalcars.com also offer a wide selection of rental options and competitive pricing.
These platforms may have better-established reputations and more consistent customer reviews.
As such, it's essential to compare the options available on multiple platforms to find the best deal.
The Bottom Line
EconomyBookings.com offers a comprehensive car rental platform with an extensive range of options and competitive pricing.
While the service has received mixed reviews, it remains a legitimate option for those seeking to book a rental car.
To ensure a positive experience, customers should thoroughly research and compare Economy Bookings with other similar services, read the terms and conditions carefully, and be prepared to communicate with customer service in case of any issues.
If you have any experience with Economy Bookings or their services, please leave your reviews below.
Economy Bookings Customer Reviews
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Horrible
HORRIBLE
I booked a car in Milan. When I got there no answered the phone number I was given to get my car. After 2 hours of trying I gave up and rented from another company at 5 times the cost. Economy Booking has refused to be responsible for the increased cost, despite the fact that they failed to provide what I contracted with them for. They are very polite as they are stealing your money
Inflexible policies, Go book using sharing apps
Economy promises a lot and delivers little. They coerce with cheaper prices, and then hide behind T&C with 0 flexibility when extenuating circumstances arise.
I had a car rental completely prepaid in advance. Before the rental, my credit card used for this got stolen. The car rental company denied my rental, even though it was prepaid, and they told me to get the refund through Economy because it is a 3rd party rental. Economy had no sympathy for a stolen card, and simply brushed everything off as Legal under their T&C. Useless company, can't even help with anything else. Go use ride share apps for a better and more flexible experience.
full coverage scam
This company offers insurance called full coverage. This is a scam. When you submit a claim do not expect anything from this fraudulent company. They are located in Latvia out of our judicial boundary. I recommend buying insurance in civilized country instead of being scammed by Con artists.
Pretty much a shady company with no refunds
Not to be trusted and dont bother with insurance.
My au pair used them and they looked for reasons to not repay her auto claim. (she hit a deer)
So she paid a ton for insurance that isnt useable. Also they make you repay it first and you have to hope they repay you.
Do not rent a car with this company
Economy Bookings scammed me out of more than 560 GB pounds
Renters Beware
On Sunday, September 8, 2024, I arrived at Orlando International Airport and caught the shuttle to the rent a car site. The site is an out of the way rental office and I didn't see any cars on the lot to rent.
When I arrived to pick up my reserved rental car, I had all the required documentation. The representative stated that he could not rent me the car because he could not accept my renewed Virginia driver's license paperwork, along with my pictured driver's license.
He refused to rent me a car or refund me my deposit. I contacted Economy Booking and the company states they have the right not to refund the deposit or rent the car for a "No Show" if the documentation doesn't meet their requirement.
I requested an explanation for why the company would not accept my driver's license and they refuse to give me an answer or my refund. I had to file a disputed charge with my credit card company to receive my deposit.
Also, beware that the company charges you $10 dollars a day if you use your own insurance and there are a host of other charges, they will hit you with when you arrive at the rent a car site. In my opinion, this is not a credible rent a car company and I will never book another reservation with them.
I gave it one star because I had to give it a star rating in order to have it posted. The company doesn't deserve any stars.
SCAM, Fraud!
SCAM, Fraud! Beware!
Scam Scam Scam
Just TRY and get your refund when you’re completely 100% eligible. just look at the ridiculous number of maneuvers they hv created!! . They want you to trip up because their system will lock you out with “too many Attempts” and Even worse, they purposely make your registration fail via email link .. when you call for an over the phone desperate help with the refund, they have the script memorized!! “ We cannot issue a refund over the phone . You have to do that on our website.”…Again, their website “crashes you” on purpose.
Cancelations are not free
Every page declares that cancelations up to 1 hour before pick-up are free. THEY ARE NOT. Economy Bookings charged me approx. $80 to cancel.
To add insult to injury, the customer service rep repeatedly asked me why I didn't read the fine print!
Stay away from Economy Bookings
They took 1000 EUR from me and I did not get a car
Scam artists, beware
Price advertised was not price charged. I tried to get credit within 30 minutes of charge to card. Impossible customer service to get a real person to speak to. Catch is in fine print once you are sucked into false advertised price? $70 dollar fee to credit the card you made the reservation on. Total scam!
Avoid Economybookings like the plague!
Avoid Economybookings like the plague!
(This should have been a 'no star' review.)
There is no refund, only a credit
Booking Fee, non-refundable, work with criminals
They do not honor their policies.
do not rent from economybooking.com
I have rented a car through that company for a month but because of personal reasons had to bring the car back after only 18 days. I have asked for a refund for the days I did not use the car, as done at every other rental company, but they refuse to refund me at all.
in that case cheap is very expensive...
Fraudulent and deceptive. Avoid at all cost.
I would avoid this company at all...
I would avoid this company at all costs. They advertise tree cancellation on rental cars, however if you cancel, you are issued a credit, not a refund to your original form of payment. If you ask to have your payment refunded to your original form of payment, you need them to go through an additional set of12 procedures that took an Economy Bookings "supervisor" 18 minutes to outline. I called this outfit, which is based out of Latvia and appears to have an office in New York, twice to try to get assistance cancelling a reservation. Both times the agents were rude and verbally abusive. The "supervisor" told me he would see me in kindergarten. At no time whatsoever was it disclosed on the website or by ANY of the representatives I spoke to that my "free" cancellation involves a $75/€60 fee in order to use or transfer the credit. This is straight out fraud. Cancellation is not free. It indicates that these fraudsters in Latvia are so desperate for a buck that they will do anything to cheat, deceive, swindle and lie to unsuspecting customers. Beware and book with them at your risk.