Great Value Vacations is a company that states their mission is to be the North American pre-packaged vacation solution provider to the most desirable vacation destinations in the world.
How Does It Work?
According to their website, GreatValueVacations.com offers their customers premium, pre-built vacation packages to the top destinations in the world.
Their vacation itineraries are designed by travel experts and offer their customers superior accommodations which been vetted for quality and hand picked.
But the main goal of this company is to provide these high quality vacation packages at “great value” prices which will be better than if you were to purchase all the components of the trip separately.
In addition, their technology allows their customers to use a booking system that lets you book complicated vacations with just a couple clicks.
Their website also promises that they will be there for their customers throughout the whole process, from when customers book their trip all the way until they are on the plane home from their trip.
Their support staff will answer questions, provide advice, and generally offer other assistance that you may need.
This company also offers Trip Protection Plans which allows you to cancel your trip for any reason up to 72 hours prior to travel and received a full refund and have access to 24-hr Emergency Assistance while you travel.
Cost & Price Plans
The cost of the trips you find on this website will vary depending on the location of the trip, the number of nights over which your trip will take place, and the number of people who are accompanying you on your trip.
Customers should be aware that all prices posted on their website include airfare, fuel surcharges, airport taxes and fees.
The total price will be clearly displayed prior to any deposit being required. Additional baggage charges may apply.
Full payment made by credit card will be required in order to complete your reservation, confirm hotel reservations, finalize local services, and to issue airline tickets.
Because of the specific nature of the type of business this company does, the travel arrangements you book through their website will be non-refundable.
Airlines and hotels both maintain very strict cancellation policies in order to reduce their administration costs and still provide competitive rates for their customers.
If you are concerned that you might encounter circumstances which may force you to cancel your trip, their website recommends that you invest in their Travel Protection Plan in order to protect your travel investment.
Customer Service Contact Info
Customers who wish to contact their Customer Service team with any questions, concerns, or complaints can do so by phone at 800-896-4600 or by email at [email protected].
This company appears to have somewhat mixed reviews at this time, with many customers reporting that they had an excellent experience with this company and very happy with the trip they took and the price they paid for it, but not every customer felt that way.
It seems as though the customers who had the worst experiences were those who had to cancel their trips unexpectedly due to illnesses or major emergencies and were understandably upset that Great Value Vacations would not refund their money.
This is why it is incredibly important that customers take the time to purchase their available Trip Protection.
Other customers were frustrated because they experienced urgent situations while on their trip and said that the Great Value support team was difficult to get ahold of.
These are definitely things people will want to consider when booking their travel reservations.
Competitors and Alternatives?
There are many other vacation clubs and travel websites that promise to work on behalf of customers to get them a high quality vacation at an affordable price, including well known booking websites like Expedia or Apple Vacations.
If you have any experience with Great Value Vacations or their services, please leave your reviews below.
Great Value Vacations Customer Reviews
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