VitalSocks Review: Legit or Scam?
Nooro CopperFlex VitalSocks are a brand of compression socks claimed by the seller to alleviate pain and discomfort associated with foot conditions like neuropathy.
VitalSocks combines traditional compression wear with the supposed benefits of infused micronized Copper oxide.
Below, we take a closer look at whether this technology actually provides any relief for those suffering from foot pain, or if it’s just another online gimmick.
What is Neuropathy?
Peripheral neuropathy occurs when nerves in the extremities stop functioning properly.
Common symptoms of neuropathy include sensations of:
- Sensitivity to changes in temperature
- or Sharp Stabbing in the extremities
There are many variations of neuropathy and a number of causes:
- Traumatic Injury
- Autoimmune diseases
- Vitamin deficiency
- other conditions resulting in nerve damage
Getting a proper medical diagnosis is critical because a treatment plan will often focus on the condition causing the neuropathy, not just the symptoms.
How Do VitalSocks Work?
Nooro states they've partnered with physical therapist Dr. Jeremy Campbell, who's featured in the advertisements for VitalSocks.
In those adverts, he states that micronized copper oxide can help reduce inflammation, improve blood circulation, and relieve pain.
He goes on to claim that the special fabric in VitalSocks releases copper ions that penetrate the skin to restore damaged nerves.
Nooro CopperFlex VitalSocks offer 15-20 mmHg of compression, which is considered moderate and comparable to what most in-flight travel socks provide.
A higher level of 20-30mmHg pressure would be considered a medical level of compression, with 30-40 mmHg usually prescribed by doctors to ease more severe conditions.
Does Copper Fabric Really Work?
Copper health products have been around for years but with little scientific evidence to support their use.
Consumer Reports and the Mayo Clinic both have published cautionary articles about copper infused products and the lack of scientific backing for claims regarding them.
One of the pioneers of copper compression clothing, Tommie Copper, had to pay a $1.35 million settlement to the FTC for deceptive advertising practices. The FTC asserted that the company did not have sufficient scientific evidence to back its advertising claims.
One study that we looked at tested the effects of magnetic and copper bracelets for relieving pain or inflammation associated with Rheumatoid arthritis. It concluded that,
”Wearing a magnetic wrist strap or a copper bracelet did not appear to have any meaningful therapeutic effect, beyond that of a placebo, for alleviating symptoms and combating disease activity in rheumatoid arthritis." 
Copper infused clothing does potentially have some benefits due to its antimicrobial properties.
Researchers are exploring their applications as preventative measures for fungal skin infections and diabetes-related lower limb and foot ulcers. 
Do Compression Socks Help with Neuropathy?
While evidence for the benefits of copper is limited, there is stronger support for the use of compression socks to potentially alleviate some symptoms of neuropathy.
Compression socks may help improve stability, blood circulation, and some pain.
Research has shown that peripheral neuropathy may contribute to falls and balance issues in the elderly. 
One study found that “compression socks enhance sensory feedback to improve standing balance reactions and reflex control of walking", which may aid in preventing falls. 
Compression socks may also improve blood circulation. 
Compression may not always be the best course of treatment for your specific condition, so always consult with your primary care physician before using a product to treat a medical condition.
Customer Reviews & Complaints
At this time customer reviews for Nooro CopperFlex VitalSocks are limited. User reviews are only found on the company website which, in our experience, is not the best source for objective opinions.
The seller Noor has an F rating from the BBB and a customer rating of just 1.73 / 5 stars from 11 customer reviews.
The company has also accumulated 8 customer complaints in the past year. In fact, the BBB has issued an alert about Nooro Inc. due to a pattern of complaints.
These complaints primarily concern the company's failure to offer refunds as promised in their terms and difficulties in reaching customer service. Additionally, customers reported that the products did not deliver the promised results.
Common customer complaints regarding Nooro at the BBB include:
- Product Quality Concerns: Nooro customer reviews mention poor product quality.
- Misleading Sales Tactics: Complaints included issues with misleading sales tactics, such as offering additional items during checkout and not allowing cancellations immediately after order placement.
- Delayed or Non-Delivery: Customers faced issues with delayed or non-delivery of orders.
- Unauthorized Charges: Some customers experienced unauthorized charges, such as being billed multiple times for a single order.
- Refund and Return Issues: Customers reported difficulties in processing returns and obtaining refunds, alleging that the Nooro does not offer refunds as stated in their website terms.
Many customers have encountered shipping charges that often exceed the cost of the product itself, particularly as items are required to be sent back to the company’s overseas warehouse.
There were also a couple of positive customer reviews where customers found the Nooro foot massager helpful for circulation and inflammation.
Nooro also markets a line of massagers for which customer reviews are highly negative here on Reviewopedia.
Other Nooro Red Flags
Another red flag is that you can find identical looking
Copper compression socks identical looking to the Nooro CopperFlex VitalSocks can be found for sale for much cheaper on Chinese wholesale ecommerce websites like Alibaba, where they sell in bulk for less than $1.
In fact, the images of the compression socks used by Nooro on their website seem to be generic images that are used on a number of other ecommerce websites.
Compression socks identical to VitalSocks listed on Alibaba for roughly $1
We've also found the same identical looking compression socks sold on Amazon by a different seller for roughly half the price that Nooro lists.
You can see the listing on Amazon here.
On their website Nooro lists their contact information as follows:
Email: [email protected]
Nooro list their physical address as:
XF Agencija US Inc.
332 South Michigan Avenue, Suite 800
Chicago, Illinois 60604, USA
Their terms page also lists the company’s international address at:
XF Agencija Limited
Room 1502, Beverly House, 93 – 107 Lockhart Road,
Wanchai, Hong Kong
Company Registration Number: 3034148
Tax Registration Number: 72844628
The company states that they offer a 90-day money back guarantee on their products.
Unsatisfied customers must contact the company to initiate a refund and obtain the return address.
Competitors and Alternatives
We don't think it's necessary to spend extra money on copper fabrics if you're simply looking for compression clothing, unless you find the antimicrobial properties of copper socks appealing.
Below are some recommended compression sock brands.
A very well reviewed brand whose compression socks are made from a 32% Merino Wool, 32% Nylon, 31% Rayon, and a 5% Spandex blend, and feature graduated compression.
On Amazon SockWell socks have a rating of 4.7/5 from over 1,400 customer reviews.
OrthoSleeve Wellness Socks
OrthoSleeve states that their socks can aid with foot issues related to Diabetes, Neuropathy, and Edema.
Their Wellness Socks have a 4.3/5 rating from over 9,000 customer reviews.
Besides using quality compression socks and following a doctor-recommended treatment plan for the causes of your neuropathy, additional tips for pain relief from neuropathy include:
- Routine foot care
- Regular exercise
- Avoiding alcohol
- Maintaining a healthy diet
- Quitting smoking
- Warm foot soaks
The Bottom Line
The seller Nooro commonly receives complaints from customers that include challenges with refunds and returns, poor product quality, difficulties in contacting customer service, delayed deliveries, unauthorized charges, and misleading sales tactics.
Considering the questionable claims associated with copper fabrics in general, as well as the negative customer feedback regarding the seller Nooro, we cannot recommend CopperFlex VitalSocks.
If you have any experience with Nooro CopperFlex VitalSocks, please leave your reviews below.