Roberta's Unique Gardens Reviews
About Roberta's Unique Gardens
Roberta's Unique Gardens is a fourth generation family owned business who says that they are a leading exhibitor at flower and garden shows around the world who searches the globe for "hard to find, yet easy to grow" plants.
According to their website, their goal is to enhance your gardening enjoyment by providing you with top quality, leading edge perennials and annuals that are suitable for your garden and home with the best service available.
How Does It Work?
Customers can find their products through the QVC network, QVC.com, RobertasGardens.net, and at flower shows across the United States. You can search their available plants and flowers by categories like Perennials, Bulbs, Tropicals, Groundcover, Edibles, and more.
Shipping options will depend on the type of plants you have ordered - specifics will depend on what you have ordered and when.
All plants, flowers, and other planting products like fertilizers will be priced depending on the type of plant and the quantity that you would order. Shipping costs will depend on these factors, as well as where you live within the continental United States.
Roberta's Unique Gardens does not offer any money back guarantees, but they do offer something called a Plant Replacement Guarantee. This guarantee is good for up to one year from the date of shipment for cold hardy perennials and up to 90 days from shipment for annuals, houseplants, and tropicals.
All you have to do is fill out and submit the Plant Replacement Form and Roberta's replace the original plant with another, or a similar or comparable plant if they do not have any of the originals in stock.
Customer Service Contact Info
Customers who would like to speak with a Customer Service representative can call them directly at (800) 428-9726 or at their mailing address of PO Box 368, Waldron, IN 46182. Plant Replacement Forms should be submitted directly to the website.
Roberta's Unique Gardens has received mixed customer reviews; some complaints have to do with the quality and accuracy of the plants people receive, while others have to do with the speed - or lack thereof - of the Customer Service team addressing their problems.
However, many customers have updated negative review posts by saying that ultimately their problems were resolved by the Customer Service team.
Is It Safe?
There does not seem to be any complaints regarding safety at this time.
Competitors and Alternatives?
Most people purchase their gardening supplies at local greenhouses and major home goods retailers like Home Depot or Lowe's.
If you have any experience with this company or their products, please leave your Roberta's Unique Gardens reviews below.
2 ‘Roberta's Unique Gardens’ Reviews
On 3/12/17 I ordered hyped up Red Chinese Tree Peony bare root. This is first year it has grown enough to bloom. It’s white NOT RED. Called Robertas and they will not do anything except want to send me a replacement for $15 shipping AND STILL CANNOT GUARANTEE THAT IT WILL BE RED.
Called QVC where I ordered it from and they will not do anything either.
I get so excited in late winter when QVC starts showing spring flowers. Two years ago I ordered the ground cover roses. I had a rock bed with red roses & made a munched area in front of that to plant the ground cover yellow roses. So excited to see the result. The ground cover from Roberta' s garden was nothing more than a mini rose. A replacement was sent this year but they are not a ground cover, spindly & ugly. Also, received day lilies a few years back that were not as advertised. They were replaced & l was happy with the last shipment but I plan to take up the roses that ARE DEFINITELY NOT GROUND COVER ROSES. AND I HAVE NO PLANS TO ORDER FLOWERS FROM QVC ROBERTA'S GARDENS AGAIN!!