My Vanilla Debit Card Reviews

My Vanilla Debit Card
Based on 3 Reviews
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About My Vanilla Debit Card

My Vanilla Debit Card is a prepaid Visa card which is described as a positive alternative to traditional debit cards due to its ability to help you budget your spending and protect you from fraud and identity theft.

A traditional debit card is issued by your bank and linked directly to your checking account. A prepaid card only gives you access to the funds you directly place in your card’s account – there is no link to bank accounts and personal information.

This helps prevent identity theft and fraud, as people who find or steal your card cannot use it as a way to get unlimited access to your money or identifiable information.

In addition, controlling the amount of money you place on a prepaid card forces you to adhere to a planned budget, as the card will not allow you to make any purchases that go beyond the money that has been preloaded onto the card.

Also, Vanilla Debit Card is not limited because it is a prepaid card; the website says that it can be used wherever Visa is accepted, which they say is millions of retail stores worldwide, as well as online retailers and available for use in over one million ATMs.

Ordering the card requires no credit checks or upfront fees. All you need to do is fill out a simple form providing your name, street address, date of birth, and other information for identification purposes.

Your card will arrive in 7 to 10 days and can be activated and set up with your personal PIN online or over the phone. There are no fees required to purchase the card, but each time you load money onto it using their Vanilla Reload Network you will be charged a flat fee of $3.95.

There are limitations of how much money can be loaded onto the card during specific time periods, and a maximum of $400 per day can be withdrawn from the ATM.

If you have any experience with this product and service, please leave your My Vanilla Debit Card reviews below.

3 ‘My Vanilla Debit Card’ Reviews
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1 Review

FRAUD

Reviewed By WILL TUPOU on August 15, 2014

THESE PEOPLE ARE FRAUDS....I BOUGHT A CARD FROM 7-11 AND WENT ONLINE TO REGISTER THE CARD. THEIR COMPUTER COULD NOT VERIFY MY INFO. I CALLED THE CUSTER SERVICE NUMBER AND THE GUY TOOK ALL MY INFO, ASK SECURITY QUESTIONS AND STILL WANTED ME TO FAX OR EMAIL OVER A COPY OF MY ID, SOCIAL AND A UTILITY BILL IN MY NAME ND THEN CALL BACK IN 4HOURS SO THAT THEY CAN SET UP MY CARD. I I FAXED MY INFO IN AND CALLED BACK 5 HOURS LATER AND THE REP TOLD ME THE THE FAX MACHINE'S ARE REAL BUSY AND FOR ME TO CALL BACK IN 2 HOURS. I ASKED FOR A REFUND AND SHE SAID THAT IT WOULD COST $9.95 OF MY OWN MONEY TO GET MY MONEY BACK AND I WOULD WAIT 2-3 WEEKS TO GET MY MONEY. SHOULDVE JUST USED GEENDOT...WAY EASIER AND RELIABLE. VANILLA SUCKS BAD

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1 Review

What a CROCK!!!!

Reviewed By Tiffany Kuzio on July 5, 2014

My father loaded the card with money to purchase an airline ticket (he decided not to take the trip) and was unable to set it up with the 800 number. He is not computer literate so called me to help him get it set up online. Of course after several attempts entering the information the system would not verify the information. After speaking with a woman representative, she changed the card to a gift card. She HOWEVER did not tell me that I would be unable to get cash back off the card! After attempting to remove the cash, I called the representatives back and spoke with a male representative who was unable to change the card and the only option was that my father could wait 2-3 weeks for a refund or use the card for his purchases but not able to get any cash back! I would never recommend anyone using the card. The whole system of registering the card is a pain in the a$$ and they charge ridiculous fees!

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1 Review

Fraud

Reviewed By AngryVanillaCardMember on March 21, 2014

I have several documented accounts of fraud on behalf of this company. I have been told by Customer Service only the supervisors run the company. There is no information for a corporate office, and the "Managers" never return phone calls, nor do they have voicemail or contact information. They misuse and misrepresent Visa in a really big way, what's done in darkness always come to light.

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1 Comment
June 04, 2014

We are sorry you had a difficult experience with the MyVanilla Card. The customer care team is here to help. Please don't hesitate to contact us via Facebook (https://www.facebook.com/myvanillacard?ref=hl), Twitter (@myvanillacard, @vanillacares) or Google+ (MyVanilla) if you have any questions.
Best,
Team Vanilla

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