MUAMA Ryoko Portable WIFI Reviews

Muama Ryoko Review: Legit or Scam?
The Muama Ryoko is a wireless 4g router claimed to provide a solution for portable internet connectivity.
The Ryoko allows you to connect all of your devices using a secured network connection.
Below we’ll go over how the Ryoko Portable WIFI works, the company behind the product, and what customer reviews say.
How Does Muama Ryoko Work?
The company states the Ryoko Portable WIFI has an operating battery life of 8hrs and fast speeds of up to 150mb/s.
Your first order contains a prepaid global data sim card with 500mb of data download available.
The Ryoko is meant to be easy to use and set up. To start you will have to insert the SIM card into the Ryoko then turn it on.
You then have two options for connecting your devices to the Ryoko.
Either pairing with a WPS and scanning the QR code or connecting to the now visible network and using the pre-provided key.
Moving forward you can load your SIM with more data through their network partner Viaota. You will have to go https://my.viaota.com/register to register your SIM card and create an account.
Once that is done you should be able to select which monthly data plan you wish to move forward with.
Alternatively, you can use the Ryoko with your preferred network provider if you already have a registered SIM card.
Viaota claims to provide stable 4G/LTE internet connectivity on the global level, but you may want to see what options are available through your current network or research local options which may offer better value.
RyokoRouter.com also states that they have partnerships with 350 networks across 125+ countries.
The benefit of this is that you can use one service for all your needs instead of having a variety of contracts.
Customer Reviews & Complaints
The Muama Ryoko Portable WIFI has mixed customer reviews.
While there are plenty of reviews from users stating that the product works as advertised, we are also found many customer complaints.
Some users found that after receiving the product, it did not work in their area.
They then faced the daunting task of returning the unit to a foreign country, which resulted in high return shipping costs of almost as much as the device itself.
Other customers complained about connectivity issues and dealing with poor customer support from both Viaota and MUAMA.
It does appear the customer service reps for Ryoko are active on online review and complaint websites, and attempt to resolve issues that have led to negative customer reviews.
There is also a listing on Amazon for the Muama Ryoko, which currently has a 3/5 star rating, where customers also complained about the device having a poor battery life and often not working properly.
Customer Service
Phone Number : 1 (205) 782-8802
Email Address: [email protected]
Online Contact Form: Available
RyokoRouter.com also have a FAQ page that has answers to common issues or concerns.
Cost & Price Plans
The price for one Ryoko Portable WIFI is $89. The website offers discounts if you buy more than one unit.
Viaota! provides monthly data plans for the Muama Ryoko, which range in cost depending on how much data you order.
- 3gb monthly plan - $14.99
- 5gb monthly plan - $22.99
- 10gb monthly plan - $39.00
Refund Policy
The company states they have a 30-day refund policy. However, you have to follow the instructions carefully and be aware of the restrictions.
In order to send your order back you have to obtain an RMA number and the return address.
You then have to ship the package back in the original package at your own expense.
Finally, be aware that the company will charge a 15% restocking fee on returns and that their return address will be to the country of Lithuania where they are headquartered, which will require international shipping.
Competitors and Alternatives
Your best options will ultimately depend on where you plan to be using a portable Wi-Fi router. You may want to consider some of the highly rated options below.
Simo Solis Lite
The Solis provides 4g/LTE speeds and works with the Solis network to provide coverage in 130 countries.
It is an "Amazon's Choice" product and has a higher user rating than Ryoko on Amazon at 4.3/5 stars from over 1,000 customer reviews.
Check Simo Solis price on Amazon
If you do not need an actual router there are more options available for just buying SIM cards that work abroad, such as those provided by Google FI.
You will then have to use your devices to create a local hotspot network.
Is The MUAMA Ryoko Worth It?
With more and more people able to work remotely the need for a portable stable internet connection has never been greater.
However, we are hesitant to recommend this product for several reasons.
First off, there are enough negative reviews for the Ryoko to make us doubt its effectiveness and reliability for use abroad.
The other reason is that MUAMA is a foreign based company that intentionally makes returns difficult and costly.
The company also sells other technology products such as the MUAMA Enence Translator, which also does not have the best customer reviews.
There are a lot of options for getting connectivity while you're traveling and you should research what’s available in your intended destination.
If you have any experience with the MUAMA Ryoko Portable WIFI, please leave your reviews below.
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MUAMA Ryoko Portable WIFI Customer Reviews
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DON'T BUY IT!!!
Don't waste your money!
I would not even give 1 star. It is a rip pff. Do not waste your time, and especially your money because you get nothing back. Pay for 6-month subscription, can't even be reimbursed for that. It does NOT work.
Each time I had to call for instruction, and that costs $46 a month! And each time, it failed, over and over and over again. A total waste of good hard-earned money. Get a DVD player and buy movies. Way less aggravation.
Thanks for nothing
Unlimited? Their definition of unlimited and the rest of the world is not the same. Thanks for wasting my money and time. Your trinket is going under the back tire of this truck. 133 bucks for 6 moths.
Smu.
All most 15 for 2G for 7 days? Wish I had read the reviews before I went with this. My phone gives more data on the hot spot than this thing.
This item, in my opinon is nothing but junk
If I could give a -5 review I ordered this device and it worked for about 2 hours and after one day all the data was gone. After many support contacts I finally gave up.
Ended up with two and neither worked after a couple of hours. Purchased additional data and it still won't work, out about $150. BEWARE
The Ultimate Scam
I only wish that I would have seen these reviews before purchasing this non working piece of garbage. I received it less than two weeks ago and from the very beginning I realized it would not be of service to me.
The first problem was the battery life. I'd read an "outstanding" review where the person said claimed they were able to get eight solid hours of battery life before charging.
I was able to get less than two hours and when the battery died I lost all service and had to call CS. They were eventually able to get it working again however it was short lived. On Monday, June 2nd I called back to request cancelation and to return the device for a refund.
Like many others I'm now being told refunds are not an option nor is the six months of service I paid for in advance.
This is the biggest fraudulent scam and it is my prayer that God will punish every single person involved. I'm finding it quite difficult to know who will purchase such an item to only return it "unopened and unused" requesting a refund. Unfortunately, I have no other choice but to let God fight this unjust battle.
You need to pay monthly to access wifi
I bought based on the fact wifi was available anywhere with the device. In reality you need to pay a monthly subscription.
Ryoko call me everyday to activate and does not want me to return the device.
DO NOT BUY
I will be writing to the Federal Trade Commission for False Advrtising.
It didn't work "out of the box". I had to link to it with my PC and make changes to get it going.
I purchased an UNLIMITED DATA plan at $89.99 per month. They shut me off for using too much data and when I called them they cited their "Fair Use" policy:
"the uploading or downloading of unreasonably high volumes of data, which is not in line with the normal consumption habits of an average consumer and is not similar to the rational use of Services for personal needs;"
Who determines what that value is? I can tell you that I only used it for streaming TV. That is something that millions of us do with there internet providers. This is why I chose UNLIMITED. I will also add that I was shut down within a week of using it so what they consider is not rational use must be a low number. And, there is no way to know how much data I was using. Not on the device or in my account information. The device simply says I have Infinite Data.
This is fraud and false advertising.
I'm having the same problem
Worthless
I agree, I just bought mine and every time I try to connect it says "no internet"
Mine worked for a month, then suddenly there are connectivity issues where it had worked fine before. Ryoko tech support wants me to repeatedly perform the same "resolutions" over and over again which clearly aren't working. I 'm seeing good reviews on Solis Lite Wifi hotspot as an alternative.
Scam—Avoid
I received the product, the WiFi hotspot.
I opened it and turned it on and it doesn’t work. Ryoko advertises a 30 day money back guarantee, but only if you don’t take it out of the box and turn it on.
The worst of the worst product scam.
I spent good money for a useless piece of electronics with a useless guarantee.
Beware, Shady Scam Company!
I wish I could give a negative 5 star review. The product never worked for me and when I reached out to them to express my poor experience with it, they refused to honor their own return / warranty policy, which states " product must be in it's original packaging"
Well it is, and still has the screen protection strips on it. I only (and unsuccessfully) tried to connect it once and it failed miserably. I complained to them twice before the 30 day return window, and got nowhere. They said the since I opened the package and attempted to use it, they could not accept it back.
Well, how could a consumer even know if the product is defective without opening the package and attempting to use it? Ridiculous to say the least. I wish I had done some homework before I made this regrettable purchase.
Now I am stuck with this piece of crap. Buyer beware! Steer clear of this shady scam company!!
BUYER BEWARE !!
I wish i could rate it minus 10 stars. that's being very kind.
product: sucks. Bad connectivity. constant crash and loss of your work.
support: well below average, could not care less
warranty / customer service: Bad / way below average, disappointing. They do not care and do not want to help you.
warranty policy: deceiving, does not deliver. WATCH OUT!
The last time they contacted me they asked for a video so that they could understand what the problem was, so I sent them a video of the non functional device. I told them it needed to be replaced, they gave me a ticket number.........totally dishonest scammers.
2 biggest scams on the internet ryoko and online casinos
Garbage
DON' BUY IT
Not What They Say
I ordered this device and it did not work upon arrival. After all of an hour on hold and over an hour on the phone with the tech, they got it to work. 2 days later it wasn't working again.
Another hour on hold to speak to the tech and they had explained they had shut me off due to their fair use policy. aka over usage. They advertised as unlimited. They would not let me a return equipment or refund my money. They sure were not what I was looking for.
It is a total waste of time and money, why is this rubbish allowed to be advertised, ITS A SCAM.
I bought the device plus accessories, i had it only for 2 months and they send me the new sim card and asking me to upgrade the firmware and it last only for one week and it quit working, I have contacted for support, and I got run around
HORRIBLE HORRIBLE PRODUCT!
It is a scam! they claim to be suitable for home internet with streaming videos. If you use it to watch Youtube TV, they shut you down inside of two days for "excessive data usage." Customer service is a joke, they will not give you the amount of data that triggers this shut down on their "unlimited" service... but it is slowed down each time to the point where it just says "waiting for network" until your next billing cycle begins.
ABSOLUTELY THE WORST! CANNOT SPEAK BADLY ENOUGH ABOUT IT!
It lasted 4 hours for me, then the free data was gone. It looks like I need the $90 a month plan to stay connected, junkfinitiy is cheaper than that.
Salvaged something from this
The Ryoko device does not work.The device turns on, it just will not connect to any service. The Viaota simm card does work in my chromebook go.
Total SCAM
SCAM
If I could give it 0 stars I would. Ads are inaccurate, device does not work, support is non-existent. Bought this in October 2024, tried it during a power outage and got nothing. Didn't work. But the data it came with declined precipitously. (Nothing in the ad says you have to buy data!) Started trying to return devices (yes, I bought 2) in October. It is now February 2025 and STILL have not received instructions on how to return them.
DO NOT BUY. Definitely a SCAM!!!