Harvest Right Freeze Dryer Reviews

The Harvest Right Freeze Dryer is an in home kitchen appliance which promises users the convenience of commercial quality freeze drying in their own home.
How Does It Work?
According to their website, Harvest Right is the only company which has built an In Home Freeze Dryer that is truly small enough in size to comfortably fit in your home while still being powerful enough to freeze dry all the foods you may want it to.
Their products are very simple to use as well. Customers can place fresh or cooked foods into the dryer where they will be frozen to -40 degrees Fahrenheit or colder.
After the food is frozen, the freeze dryer creates a powerful vacuum around the food, and as the food slightly warms up, the ice will turn into vapor and evaporate.
Customers can then store their foods in Mylar bags, mason jars, or cans along with an oxygen absorber to ensure freshness until you decide to open it.
Their website says that their foods and meals can be rehydrated in just a few minutes, and fully restored to their original textures and tastes. Their website provides a full guide for rehydration of Meats, Vegetables, and even Fully Meals.
Cost & Price Plans
As a large scale kitchen appliance, freeze dryers are not necessarily inexpensive. In fact, their website shows prices which currently range from around $2,600 to around $4,100, though prices may vary.
In addition, there will be shipping charges assessed for this product, and as it is complicated and these products are very heavy, these charges are often expensive as well.
Refund Policy
Their website says that in home freeze dryers can be returned within the first 90 days as long as they have not been used, though the website is unclear whether this 90 day period begins on the date of purchase or on the date of delivery.
Regardless, the website says that customers will not be charged any restocking fees for returning their products, however they will be completely responsible for all shipping fees, both the original fees and the return shipping fees.
Harvest Right will issue your refund after the freeze dryer has been accepted and inspected.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-865-5584 or by submitting them directly to their website through their Contact Us link.
Reputation
It is not surprising that there are not many reviews for this product at this time, as there likely isn’t an incredibly huge market for in home freeze dryers at all times.
However, as far as the few reviews which are available are concerned, they all seem generally very positive about the quality of service this appliance provides.
Competitors and Alternatives?
As mentioned above, Harvest Right claims to be the only company at this time that provides commercial quality freeze dryer in an in home appliance.
If you have any experience with the Harvest Right Freeze Dryer, please leave your reviews below.
Harvest Right Freeze Dryer Customer Reviews
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Tech Support is helpful, but not free
Great support
Just bought my 2nd Harvest Right Freeze Dryer
I have had my Harvest Right Freeze Dryer for over 2 years now and just bought my 2nd one. Here is what I like about the freeze dryer:
-It's more convenient for me to freeze dry our garden produce than it is for me to can it, plus the food keeps almost all of its nutritional value.
-My son and daughter-in-law really like the freeze dry food I give them so they can take it camping.
-The technicians work with you when there is a problem with freeze dryer issues.
I knew that when I bought my 1st freeze dryer that this product was fairly new to consumers, so I expected some bumps in the road ahead, and there were, but the technicians at HR worked with me to resolve issues. Now that freeze dryer works excellently:)
If you are thinking about buying a Harvest Right Freeze Dryer, I would go for it!
Excellent customer service
Machines
Love the Med Pro.
Not happy! Wish I never purchased from HR!
Very satisfied
Amazing product when working
Fully Recommended
Purchasing a large freeze drier from Harvest Right has once again solidified our belief in the quality and dedication of this company. As repeat customers, having bought several units over time, we can confidently vouch for the consistency in the performance of their products.
From the onset, the buying process was seamless. What truly stands out about Harvest Right, however, is their exemplary customer service. In an era where genuine customer care seems to be dwindling, Harvest Right refreshingly maintains a high standard. Whenever there have been concerns or queries, they have been quick to respond and are always eager to make things right for their clients.
The freeze drier itself is top-notch. Sturdy in design and efficient in its operation, it epitomizes the dedication to quality that Harvest Right invests in its products. Given our multiple purchases, it’s evident that the durability and functionality of their units are not a one-off event but a consistent pattern.
In conclusion, for anyone contemplating investing in a freeze drier, Harvest Right comes highly recommended from our end. Their commitment to quality products, backed by dependable customer service, makes them a clear choice in the market. We look forward to continuing our relationship with them and making more purchases in the future.
when in doubt read directions or call for help. Get to know your unit.
Food security
Game Changer
When we were initially looking into buying a Harvest Right freeze dryer, it was difficult to justify the cost. But after owning one for a few years now, there’s no doubt it was worth every penny. We’ve lost count of the number of batches we’ve run, and aside from a couple of issues that were resolved by customer support, it’s been running perfectly.
The machine is very sturdy and well built, something that is not too common these days. There have been a number of software updates since we’ve owned it, making the freeze dry process more effective and efficient, as well as adding brand new capabilities, like candy mode.
We’ve had a couple issues, but customer support has been outstanding. The first issue was the screen flickering and the latch not working properly. I was able to set a time to talk with a customer service agent and replacement parts were sent out along with installation videos. The second issue was an oil leak on the premier pump which I bought as an upgrade. The problem developed 6 months after the 1 year warranty expired, which was very disappointing. But, customer support has been extremely helpful in troubleshooting the problem and finding a solution.
Freeze drying has become part of our household routine. We fill trays up during the week and add to a chest freezer. When we have enough trays (5), we run the batch.
We freeze dry mainly for 3 reasons: convenience, sweets, and long term food storage.
Freeze drying ingredients we use frequently is amazingly convenient. No rush trip to the grocery store, no wilted old basil - everything is fresh, ready to use and shelf stable! Examples are fresh basil (whole leaves), sliced green onions, ginger root chunks, diced onion, orange zest, etc. We also have a lot of chickens that produce a lot of eggs. When we have too many eggs to use in a timely manner, we scramble and freeze dry the excess raw eggs for use in any future recipe that calls for eggs (and the freeze dried eggs are shelf stable for many years). Also, we occasionally freeze dry leftovers instead of freezing them.
A freeze dryer is an amazing sweets machine. We freeze dry ice cream sandwiches, skittles, caramels, gummies, and a variety of other candies. I personally like the freeze dried version of all these sweets over the original version.
We freeze dry a large variety of food for long term food storage. Rice, veggies, fruit, noodles, taco meat, chicken, even steak.
I am very happy with our Harvest Right freeze dryer and would recommend it to anyone interested in freeze drying!
Great tech support!!!!! Very professional.
Love, just wish HR response to issues was quicker.
Exceeded My Expectations
I had issues with the 2016 model and couldn’t get it to work
Excellent freeze drier
Super service
Effective technical support.
Purchased a 4-tray HarvestRight freeze dryer on Aug. 31, 2023. Ran five loads through the machine without a problem. The next day, the screen froze and wouldn't let me proceed. Went to the HarvestRight website and went through the software update process. Nothing helped. Submitted a service ticket through the HarvestRight website. Two days later I called the support number. With some effective help from Josh and Marc, I installed the correct updates and the machine is running great!
One thing to note is that the type of flash drive you use to install the update matters!