Harvest Right Freeze Dryer Reviews

The Harvest Right Freeze Dryer is an in home kitchen appliance which promises users the convenience of commercial quality freeze drying in their own home.
How Does It Work?
According to their website, Harvest Right is the only company which has built an In Home Freeze Dryer that is truly small enough in size to comfortably fit in your home while still being powerful enough to freeze dry all the foods you may want it to.
Their products are very simple to use as well. Customers can place fresh or cooked foods into the dryer where they will be frozen to -40 degrees Fahrenheit or colder.
After the food is frozen, the freeze dryer creates a powerful vacuum around the food, and as the food slightly warms up, the ice will turn into vapor and evaporate.
Customers can then store their foods in Mylar bags, mason jars, or cans along with an oxygen absorber to ensure freshness until you decide to open it.
Their website says that their foods and meals can be rehydrated in just a few minutes, and fully restored to their original textures and tastes. Their website provides a full guide for rehydration of Meats, Vegetables, and even Fully Meals.
Cost & Price Plans
As a large scale kitchen appliance, freeze dryers are not necessarily inexpensive. In fact, their website shows prices which currently range from around $2,600 to around $4,100, though prices may vary.
In addition, there will be shipping charges assessed for this product, and as it is complicated and these products are very heavy, these charges are often expensive as well.
Refund Policy
Their website says that in home freeze dryers can be returned within the first 90 days as long as they have not been used, though the website is unclear whether this 90 day period begins on the date of purchase or on the date of delivery.
Regardless, the website says that customers will not be charged any restocking fees for returning their products, however they will be completely responsible for all shipping fees, both the original fees and the return shipping fees.
Harvest Right will issue your refund after the freeze dryer has been accepted and inspected.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-865-5584 or by submitting them directly to their website through their Contact Us link.
Reputation
It is not surprising that there are not many reviews for this product at this time, as there likely isn’t an incredibly huge market for in home freeze dryers at all times.
However, as far as the few reviews which are available are concerned, they all seem generally very positive about the quality of service this appliance provides.
Competitors and Alternatives?
As mentioned above, Harvest Right claims to be the only company at this time that provides commercial quality freeze dryer in an in home appliance.
If you have any experience with the Harvest Right Freeze Dryer, please leave your reviews below.
Harvest Right Freeze Dryer Customer Reviews
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Harvest Right stands behind their product.
Vacuum Failure
Great support
I love my Harvest Right
I have owned my large Harvest Right, 5 tray freeze dryer for two years and 3 months. To date I have run 414 batches and the unit has run 16,105 hours. A car running that many hours, at 45 miles per hour, would log 720,000 miles! At 12+ pounds of food per run, that comes to about 5,000 pounds of food that I have freeze dried. My unit runs pretty much non-stop, except for when I am out of town.
Over the last two years, I have had two problems with it. The first was a leak in a vacuum sensing unit that Harvest Right walked me through and I repaired the problem in a few minutes with some silicone sealer.
The second one… I am in the process of correcting now. It turns out that I have a computer board that developed a problem and costs $100 to replace. They helped me through the process of determining the issue. Because my unit is out of the warranty period, I had to pay a one-time $45 service fee to have a specialist work with me through the repair process. She (Itzia) walked me through the process of correctly identifying the problem, and how to repair it. I will have the new part in a few days and it will take me all of about 30 minutes to have “Freddy” back in service. If I have any problems after the new board is in place, the $45 will cover any additional help that I could need to get the problem corrected.
If you can’t tell, I love my freeze dryer!!! It is my baby…my wife often helps to get the food products ready to go in, but I run the unit from start to finish. I have processed over 35 different kinds of meals, fruits, veggies, meats, cheese, ice cream and dessert items, not to mention a few different candy items. The finished products are incredible, to say the least. If someone stole Freddy tomorrow, I would immediately have another one on order.
If you are thinking about getting a freeze dryer, quit waiting and get one on order from Harvest Right. You will not be sorry!
Repair Service
We bought our freeze dryer a year ago…
We bought our freeze dryer a year ago and have loved freeze drying so much food. A couple of months ago we started getting the mid batch heater failure sign so we called Harvest Right to get it repaired. At first we were not able to get a hold of someone to clearly explain what to do. We were given videos to watch to repair our own freeze dryer, which I wasn't thrilled about. I truly felt frustrated and like the repair for the freeze dryer was my responsibility and that I was supposed to watch a video and do it myself. It was overwhelming and I felt like it was above my pay scale! So I finally sent a text to tech support and got a representative who spoke English to call me and we were able to work out the details to get my machine repaired. We had to take it in the first time and it was a big hassle because we have a large freeze dryer. We brought it back home and it was still not fixed so a repairman came out and fixed it. Overall it was pretty frustrating, but it had a good ending. For future reference I think Harvest Right should have a repairman come out to the house and fix the machine when it needs to be repaired. No more hauling the heavy machine up to Harvest Right for repairs!
Date of experience: March 14, 2023
Easy to use and quality unit
Preserving food for hard times
Helpful support
For the best food storage, Harvest Right
Wonderful and Delicious
Wife's Review: We bought our medium HarvestRight freeze dryer in October 2022. We have a large garden and wanted another way of preserving the harvest. We have freeze dried apples, tomatoes, zucchini, strawberries, applesauce, beets, kale, avocados, pineapple, beets, chicken liver, bananas, green peppers and lots of other things but my favorites are mangoes and yellow kiwis. We were gifted a subscription to a cheese site and were getting too many cheeses to eat up so shredded and freeze dried them to top soups or salads or just to munch. Oh yes, had lots of fun with all the candies and ice cream sandwiches! We haven't tried the whole meals yet and mostly are just munching away all the wonderful and healthy snacks. We gave away bags of treats for Christmas gifts. We are loving this wonderful machine.
Husband's Review: We were at first concerned about future reliability, but now know that the dryer proper is basically a freezer, and they routinely last for decades. Of course the freeze drying system also has a vacuum pump which will be “wearing out”, but minimal attention to the oil will probably give 5 years of trouble free operation which can then be renewed by replacing the wearing parts which are available from HarvestRight as a service kit. We did have a minor issue with the vacuum pump’s de-mister, which turned out to be an opportunity to contact and speak with HarvestRight tech support, and I was pleased with how knowledgeable and helpful they were. I even found that they continually make software upgrades which are quite easy to download and install!
Fun and practical
Harvest Right Customer Service before and after your purchase is 5 star
It was 1 year ago that I took the plunge and bought my Harvest Right Freeze Dryer, the 5 tier option. I encourage you to "Go Big" it is worth the investment. I have been keeping mine running 90% of the time. No regrets. Freeze Right Customer service has been extremely helpful. The call service addressed Each issue was fixed with a phone call and/or a part that I requested. The replacement parts were very inexpensive. I ordered the film strip for the heat sealer. Yesterday I ordered a new demister. very inexpensive, and there were also videos to review for cleaning the one I have. So I have a spare.
HR offers the best service and a quality products! Every interaction I've had over the past year has been 5 star!!!!!
Must Be Handy!
Alright, first things first, the idea of freeze drying to preserve food is amazing, and the candy videos you see online that come out of a freeze dryer look quite intriguing as well ha! I was ecstatic when we ordered ours, unfortunately, the first almost 6 weeks of having our freeze dryer we had nothing but issues....but we have it running now.
FIRST, we ordered our unit from Home Depot, waited a few weeks and received the wrong product...YES, THE WRONG $3,500 ITEM... THEN, we had to deal with the frustration of repackaging and shipping off the unit (another ordeal) just to get the return process started...we ordered our unit Jan7 and finally got the right one on Feb14 wowsers! We excitedly setup the unit and read through our manuals and online info....ran the bread through the machine as instructed...and NOTHIN...nothing happened. We tried running candy through....NOTHING.
We started watching ALL THE VIDEOS and read all the information possible, ran all the tests....we had to get on the phone with someone and submitted a ticket as well. There's NO WAY we just spent almost 4k on a freeze dryer that doesn't work!!
THANKFULLY after countless hours of running tests, making phone calls, the latest update (yes, an update after just receiving it..idk) some adjustments to our vacuum part, and voila- we have successfully freeze dried bananas, apples, and yes even a batch of candy,
FINALLY!!!! THANK YOU to all who helped us at Harvest Right, I think my husband could start a side business of fixing local units after all the time invested in fixing our unit HA! Anything worth having is worth paying for...and fussing with...and working on....and learning about.....lol We are definitely excited to get this party started!
Top Notch Customer Service
Wish I had found this sooner
I really like my harvest right freeze dryer it has been a great experience in a new way to preserve food for longer and you make your own meals with your own seasoning to your own taste I am so glad I found this and it saves any left overs no waste any more,a added bonus is,the candy mode is awesome my kids love it the customer service is fantastic all around you talk to a real person and not a machine that is rare these days they care about their customers awesome company I highly recommend their freeze dryer best choice I have made
So simple to use and operate
Outstanding Product and Service
good decision on the oil free pump!
Food Security, Healthy options, and FUN projects.
Graduated from dehydrating to freeze drying.
I bought a Harvest Right to prepare for an unknown future. Droughts, Food processing plants burning down, and burdensome government regulation is threatening our food supply.
I'm tired of discarding food due to lack of space in a tiny freezer for leftovers.
Mostly, I want to be able to store food long term without tying up space and/or wasting food.
Ground beef is perfect for long term storage. No bugs for this girl (LOL!)
Anyway, Harvest Right has build a high quality machine for home consumers and I couldn't be more pleased.
The machine comes with everything you need to hit the ground running. Customer Service is informative. It also arrives with everything you need to start your long storage needs. Those items would include a premier pump allowing for longer use of the oil, mylar bags, oxygen absorbers, pans, impulse sealer, instruction manual, and a starter guide to educate the new owner on the process of Freeze drying. They also have additional accessories online.
I honestly feel more secure knowing that I am storing food for times when it will be so expensive, or not even available.
Going to text a batch of cornbread dressing. Imagining getting half of my Thanksgiving dinner cooked months in advance. HOLY SMOKES. I think that alone is worth buying the machine.
I ABSOLUTELY LOVE that canning jars can be vacuum sealed with this machine. No more hand pumping the air out for this girl!
Next up, ready to go smoothie ingredients; yogurt, freeze dried oj, bananas, blueberries, blackberries, etc...
If you are on the fence, take the dive. The possibilities are endless.
I agree with this review 100% If you are on the fence about just make the plunge. If you are in a small community, go in together and buy a freeze dryer. There is a good on line community for support. Harvest Right's service is excellent as well.