Primo Network Adventures Reviews

If I could give zero stars, I would.

What we were sold 3 years ago:

1. Luxury travel

2. Concierge service with experienced agents

3. Savings even on airfare, especially international.

4. Member level attention that won't be found otherwise.

5. Great deals on condos, etc...

What we experienced with 2 international trips on luxury tours:

1. Seemingly no experience in luxury travel in spite of their "partners" listed on website.

2. Poor customer service. Many times our "agent" sent over incomplete information, incorrect airports (in and out of different airports), incorrect travel dates, and more. We had to follow-up and correct every detail. Absolutely horrible when you are spending over $20K for a tour. There were always missed details!!

BTW concierge level service apparently means that every time you call, you HAVE To speak to a "concierge" which should be called "triage". This teams asks for ALL your information all over again and refuses to connect you to the agent who just emailed you earlier in the day. This necessitates a call back and a game of phone tag begins. Its horrible!!

3. We have received some rebates which soften the blow a bit, but there are NO discounts on air period.

4. I have found NOTHING (outside of approx 10% rebates) that makes this a "member-level" experience. I have received more attention and service from community based agents with less follow-up required of me.

5. Condo deals are out there, but we were never told where they were on the property or any details about location. Useless to us.

We are OUT for sure as soon as currently booked trip is over. Only after 3 years will we have come close to recouping our "membership fee"--and we have taken some pricey trips. The only reason we had to renew this year is that we were told they would not help us with any travel issues on our trip (already fully paid for) if we did not renew membership.

All-around horrible experience. Do not fall for this.

I would not buy a membership in this company. I paid $9,000 in 2019. I was shown great deals on condo rentals. I have yet to book a great deal. It might be a little more useful for someone on the east cost but the condo rental costs are just too high on a normal basis. I would look elsewhere.

Zero stars and yes a complete scam. Stick with Expedia or Priceline. They can’t beat their prices. Then they promise to beat your best price by 10% but that is not what they do. It is a complete scam and whatever you do PLEASE stay away from this company. Big big mistake.

I’m open to being part of a class action suit. [email protected]

This is a scam. Everything they promised when we signed the contract they can't provide. I had an email confirmation when we arrived the motel didn't have our reservations. The sales office number has been disconnected for over a year. We were charged by PRIMO (who went thru Expedia) for the room they didn't confirm reservations with and then we had to pay out of pocket for another room.

After 3 hrs they gave us a second room to stay in, we said yes to the first one because we just rode over 6 hrs on the motorcycle and were hot and tired When we looked down the street there were police office arresting some one in front of the motel.

I didn't feel safe staying there so when she finally came back on the phone I told her what happened and wanted to stay at the other hotel. She came up with a bunch of bs and said we couldn't switch. Cynthia Moore

I am trying to get people together that would like to join in on a class action law suit against Primo for false adverting. If you like to join E-mail me at [email protected]

We bought the membership for 7500.00. we went to use the product and it is terrible. we completely regret it. I'd like to file class action lawsuit. If anyone is interested contact me at [email protected]

Grossly Overstated Promises

Not a scam. They provide exactly what they explain. Not much help on a one night budget stay but better on condos and bigger more costly vacations.

You can get almost the same price by using other means like Expedia and the sorts.

Sure, you might save a few dollars (I literally mean a few) but it is not worth the thousands of dollars price tag that you pay upfront.

In what you probably will end up saving compared to the internet prices you will end up paying for it anyway in the yearly fee to keep this service.

Sure, compared to a timeshare you are paying almost nothing, but compared to what you spend extra using another means you end up even.

Yes, I have a membership and we regret it. No way to get cancel or get even partial of your money back once you sign the papers. At least this part they let you know up front.

Why did we get it? It seemed like a cheaper version than getting a timeshare (or whatever other fancy name they have for it now). I am not recommending a time share either.

TOTAL SCAM! Stay away from this company. The person that does the presentation lied to me and I found out he isn't even who he claims to be. I have done a lot of homework on this company and it is not at all credible. For instance, Sal D - what a fake and phony. Take my word for it and beware of this person and anyone associated with him.

My wife and I bought 2 years ago. Other than last 2020 when we had issues, as we all had, we used the membership in 2019 and this 2021. Have taken a total of 5 vacations with Primo. They have all been less expensive and a much better quality of condo resorts. It feels we have a home away from home and get the resorts for way less than ever. We just booked a cruise for 2022 and are looking forward to that. I do see that comments placed here calling it names are from people that are not members. We are members and we are happy. I do have to say when we first joined we had second thoughts. We tried it, and it works, prices are better. If you are not a member how could you know this? I would recommend this to my friends and give Primo a thumbs up. The thing I liked was the patience the booking agents have for me on the phone, and the deals.

The company has great customer service and has agents that care. We just came back from Branson and stayed at a resort that was excellent. Was fully furnished that seemed to have recently been remodeled. Was nice to be able to make coffee and a few meal here and there. The resort was very family friendly with community BBQ so we had some grill nights at the resort and met some very nice couples. I read some of the comments below and seems like most bad ones are from people that are not members just upset about the presentation. First off We are members and think it is great. This our opinion and very happy with purchase.

I can’t rate this company as I haven’t used them yet. Is it a scam? I don’t know. All I want to ask, has anyone who signed up getting the price reduced to $4,943 because this co was also going to sell their current timeshare? If not, then we just got scammed. If yes, then my review right now is strictly for the company’s sales pitch.

I have been a satisfied member for a year and even with the pandemic they get me places that my wife and i loved. As far as the gifts people offer those things in Mexico and Hawaii for years. The product works. If you want a free gift then just stay home. If you want to travel cheap and in style they are the real deal.

So many of these vacation companies and nothing but complaints. They obviously work on commission since they start out high priced and gradually lower it until someone bites. I call BS since they told me that they were salaried employees. Maybe try fool another, I'm not a sucker.

I'll just confirm the negative reviews here. Didn't know the company we were meeting with, small and out of Arizona. No way they are owned or affiliated with Hilton, or were they owners or originators in the travel industry. I think they are a group of traveling sales people, preying on people's curiosity, greed and FOMO. Absolutely a waste of time.

Does anyone know of any way I can recoup my money. I joined in January and haven't used them once. Not only can I get a better deal thru Costco or booking.com; Primo is very limited in what they offer.i really got suckered for $6 000.

My wife and I attended a presentation today. I cannot yet verify whether Primo is honest or not, but their style of the presentation reminded me vividly of the high pressure salesmanship we experienced during time share presentations. We never purchased a time share either.

I disputed on my credit card. I contacted bbb and attorney general office. Both organizations cannot get through to primo. They won't return calls. We are thinking of small claims court but I'm sure they won't show up. And we were stupid enough to sign a contract.

My wife and I went to the presentation just yesterday. Great presentation. Great idea. But financially not in the cards for us right now. It seems they take what I would call a passive-aggressive high-pressure approach. To many, it may seem to be deceptive but I realized going in we were probably going to be the low-end prizes. No surprise there.

I don't blame them I blame the American consumer. When an insurance salesman shows up at our door trying to get us to buy something we need we tell him/her to get lost. But when stores send all those salacious coupons and flyers in the mail offering things we don't need, we jump into the car (well not so much anymore with amazon), and off we go thinking we got a deal. They are simply taking an approach that works and is commonly practiced in our culture. Can't fault them for that.

We are basically telling them to take that approach. And to be fair I thought what they had to offer had value. If I had the means I might have taken the jump. But our western capitalist marketplace culture says those of greater means (no matter how obtained) get to live better and those of lesser means get to eat the table scraps and play with the toys they throw away. If you don't like it change it or move on. As for me I am going to have a cup of coffee and harvest from my garden.