Primo Network Adventures Reviews

Primo Network Adventures Customer Reviews
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Run Away from this
If I could give zero stars, I would.
What we were sold 3 years ago:
1. Luxury travel
2. Concierge service with experienced agents
3. Savings even on airfare, especially international.
4. Member level attention that won't be found otherwise.
5. Great deals on condos, etc...
What we experienced with 2 international trips on luxury tours:
1. Seemingly no experience in luxury travel in spite of their "partners" listed on website.
2. Poor customer service. Many times our "agent" sent over incomplete information, incorrect airports (in and out of different airports), incorrect travel dates, and more. We had to follow-up and correct every detail. Absolutely horrible when you are spending over $20K for a tour. There were always missed details!!
BTW concierge level service apparently means that every time you call, you HAVE To speak to a "concierge" which should be called "triage". This teams asks for ALL your information all over again and refuses to connect you to the agent who just emailed you earlier in the day. This necessitates a call back and a game of phone tag begins. Its horrible!!
3. We have received some rebates which soften the blow a bit, but there are NO discounts on air period.
4. I have found NOTHING (outside of approx 10% rebates) that makes this a "member-level" experience. I have received more attention and service from community based agents with less follow-up required of me.
5. Condo deals are out there, but we were never told where they were on the property or any details about location. Useless to us.
We are OUT for sure as soon as currently booked trip is over. Only after 3 years will we have come close to recouping our "membership fee"--and we have taken some pricey trips. The only reason we had to renew this year is that we were told they would not help us with any travel issues on our trip (already fully paid for) if we did not renew membership.
All-around horrible experience. Do not fall for this.
Just not very useful for Condo rentals.
Liars — Complete Waste of Money
Zero stars and yes a complete scam. Stick with Expedia or Priceline. They can’t beat their prices. Then they promise to beat your best price by 10% but that is not what they do. It is a complete scam and whatever you do PLEASE stay away from this company. Big big mistake.
I’m open to being part of a class action suit. [email protected]
SCAM they don't rate any stars
This is a scam. Everything they promised when we signed the contract they can't provide. I had an email confirmation when we arrived the motel didn't have our reservations. The sales office number has been disconnected for over a year. We were charged by PRIMO (who went thru Expedia) for the room they didn't confirm reservations with and then we had to pay out of pocket for another room.
After 3 hrs they gave us a second room to stay in, we said yes to the first one because we just rode over 6 hrs on the motorcycle and were hot and tired When we looked down the street there were police office arresting some one in front of the motel.
I didn't feel safe staying there so when she finally came back on the phone I told her what happened and wanted to stay at the other hotel. She came up with a bunch of bs and said we couldn't switch. Cynthia Moore
Class action lawsuit
It's a complete scam
SCAM
Grossly Overstated Promises
Promised to sell our timeshare within 6 months or refund our purchase price. It has been one year and we cannot locate them. It is a Shell Game.
Wow Cody Watson REALLY WANTED OUT of his time share. He has posted on negative on almost every post. Cody tell us, how have you actually used your membership? Tell us how much has it saved you compared to your time share? I am a member and I save on cruises, Disney, and Branson trips every time. Perhaps you should start using your membership and start getting some of your money back!!!
You work for primo. That’s obvious.
Not a Scam
James you must work for Primo Network Adventures because your statement/comment is simply not true. Primo Network Adventures is a scam.
Definitely a scam!!!
Here is why it is a SCAM that no one else is saying
You can get almost the same price by using other means like Expedia and the sorts.
Sure, you might save a few dollars (I literally mean a few) but it is not worth the thousands of dollars price tag that you pay upfront.
In what you probably will end up saving compared to the internet prices you will end up paying for it anyway in the yearly fee to keep this service.
Sure, compared to a timeshare you are paying almost nothing, but compared to what you spend extra using another means you end up even.
Yes, I have a membership and we regret it. No way to get cancel or get even partial of your money back once you sign the papers. At least this part they let you know up front.
Why did we get it? It seemed like a cheaper version than getting a timeshare (or whatever other fancy name they have for it now). I am not recommending a time share either.
They go thru Expedia. They did for us and then when we go there the hotel didn't have our reservations. I called the number on my confirmation and it was in India. He couldn't understand me and I couldn't understand him
We had the same issue.
This company is a SCAM
Booking agents are very patient
Don't recommend it. Those who do the booking are not related to PRIMO. It is a shell game. FRAUD.
Wow Cody Watson REALLY WANTED OUT of his time share and it shows. He has posted on negative on almost every post. Cody tell us, how have you actually used your membership? Tell us how much has it saved you compared to your time share? I am a member and I save on cruises, Disney, and Branson trips every time. Perhaps you should start using your membership and start getting some of your money back!!!
This is a scam. Everything they promised when we signed the contract they can't provide. I had an email confirmation when we arrived the motel didn't have our reservations. The sales office number has been disconnected for over a year.
We were charged by PRIMO (who went thru Expedia) for the room they didn't confirm reservations with and then we had to pay out of pocket for another room. After 3 hrs they gave us a second room to stay in, we said yes to the first one because we just rode over 6 hrs on the motorcycle and were hot and tired When we looked down the street there were police office arresting some one in front of the motel.
I didn't feel safe staying there so when she finally came back on the phone I told her what happened and wanted to stay at the other hotel. She came up with a bunch of bs and said we couldn't switch. Cynthia Moore
We had a Wonderfull Time with Primo
The problem is that those who do you booking are not really PRIMO. They are totally separate and represent 100 such organizations as PRIMO.
They go thru Expedia, which I could do and not pay them for not being able to book a hotel for me
Too soon to tell. Question...?
I paid the same amount you did. This was about 2 years ago, and I do believe I got scammed, no sale of my timeshare as they promised. Marcella J
Yes it is a scam. It is a shell game. We have a written contract that they would sell our timeshare within 6 months. Those who do the booking are not technically part of PRIMO. Their phone # has been disconnected.
Great Customer Service and It Works
It is a shell game. Or a scam. We have a written contract that they would sell our timeshare within 6 months, now one year, or refund our purchase price.
So Cody, how has your membership worked for you? I get you got sucked into a time share before and you claim Primo said they would sell it and that part you claim is the scam part. But what about the rest of the membership? Tell us in your comments how you have used and have actually been scamed there. Once you buy a time share and ask someone else to sell it, you are scamming your own time share!! Did that even occur to you?? What does your contract with your time share say, on how to get out of your time share?
Scam!
So you don't own a membership?
We own a membership but it is a scam. We may have to go to a lawyer if PRIMO can be found. Those who do the bookings are not PRIMO but hired by PRIMO. And the phone # they have for PRIMO is no longer in use.
No way out, unfortunately. In some states there is a mandatory cancellation window, but my experience is it is only for a week or less. They conned us. The bad part is you can’t cancel your membership. You can stop paying the renewal, but they start calling to “remind “ you that you haven’t renewed ($299 last letter I received). I told them not to call back 3 times and they only stopped when I threatened legal action. I still get mailings but those go straight to the trash.
When we tried to cancel within the first 2 days the guy yelled at me, hung up on me and was so rude! They said with all of the discounts and lower price don’t tell anyone in the room. Red flag there. Of course everyone was getting the discounts. They asked if I was a veteran and played on that. Shame on them. Steer clear of any presentation that wants you to sign immediately.
What about a class action lawsuit?
If enough of us got together?
I thought what they had to offer had value
My wife and I went to the presentation just yesterday. Great presentation. Great idea. But financially not in the cards for us right now. It seems they take what I would call a passive-aggressive high-pressure approach. To many, it may seem to be deceptive but I realized going in we were probably going to be the low-end prizes. No surprise there.
I don't blame them I blame the American consumer. When an insurance salesman shows up at our door trying to get us to buy something we need we tell him/her to get lost. But when stores send all those salacious coupons and flyers in the mail offering things we don't need, we jump into the car (well not so much anymore with amazon), and off we go thinking we got a deal. They are simply taking an approach that works and is commonly practiced in our culture. Can't fault them for that.
We are basically telling them to take that approach. And to be fair I thought what they had to offer had value. If I had the means I might have taken the jump. But our western capitalist marketplace culture says those of greater means (no matter how obtained) get to live better and those of lesser means get to eat the table scraps and play with the toys they throw away. If you don't like it change it or move on. As for me I am going to have a cup of coffee and harvest from my garden.