Cosy House Collection is a brand who's stated aim is to use high thread count materials for premium bedding that is also affordable.
But is Cosy House Collection legit? Let's find out.
In 2014, the founders of Cosy House Collection realized that the amount of money allocated to the middlemen when it came to selling luxury linens was astronomical. The company was determined to make premium bedding more affordable to individuals.
Cosy House Collection products are manufactured and produced in Clearwater, Florida.
Outside of bamboo sheet sets (as well as microfiber), Cosy House Collection produces and sells the following products:
What Is Cosy House Collection Linens Made Of?
The founders of Cosy House Collection created their business with the sole purpose of making affordable, high-quality linens for the everyday person. Therefore, they utilize premium materials in the manufacturing of their linens.
The two common materials that comprise Cosy House Collection linens are bamboo and microfiber. The bamboo bed sheets are a high thread count linen made with a cooling bamboo that detracts heat throughout the night.
The microfiber material allows for fade-resistant coloring in the bedding’s patterns and has a thicker fit that provides extended durability over time.
Cosy House Collection offers various methods of contact via its website for customer service needs.
Email: [email protected]
Phone Number: 1(877) 219-3985
They also offer an online chat option and the opportunity to fill out an online contact form for assistance.
Buyers of Cosy House Collection products complain that the company does not pay to ship items back as part of the return policy.
They also state that after purchasing the products, their review automatically inputs as a 5-star rating, and they cannot change it.
Additionally, the shipping times are long, and customer service does little to assist with the problem.
Online Customer Reviews & Complaints
Cosy House Collection has a 2.8-star review on a popular review site, with many buyers complaining about the quality of the product, the inability to get a refund on items that never arrived, and the lack of customer service.
On the BBB website, Cosy House Collection is not accredited but has a C rating.
Additionally, the company has a 1.3-star rating and a warning along the top stating that they have been receiving many complaints regarding non-delivered goods.
All of the products on the company website have a 5-star review, which appears impressive until you find out it automatically gives the purchase that review. The buyers can’t edit it to reflect their actual experience.
Competitors and Alternatives
Direct sale linens are increasing, with many companies taking this new approach to merchandise their products. The following companies are the most similar competitors to Cosy House Collection.
Cosy House Collection vs. Brooklinen - Whereas Brooklinen is much higher cost-wise than Cosy House and has high reviews on Amazon, the differences end there. Brooklinen has similar complaints on both BBB and other review sites as its competition, with non-receipt of products and refusal to refund money.
Cosy House Collection vs. Boll and Branch - Boll and Branch has a higher price than Cosy House Collection but shares the same low ratings through BBB and review sites for similar issues, primarily shipping and poor customer service.
Where To Buy?
Cosy House Collection is available for purchase through their company website, as well as Walmart.
By purchasing it through the company website, you can take advantage of the free shipping of over $50, as well as the Zero Hassle Returns.
The Bottom Line
The premise of the company is relatable. Many people want to feel like they are sleeping in a luxury hotel bed every night, but the price of high-quality linens sets them back. Cosy House Collection understands that and wants everyone to have access to top bedding and linen products.
However, they fall short of making you feel like you are at an upscale hotel due to the low-quality feel of the products. Additionally, they advertise a “Zero Hassle Return” that is anything but.
Many customers have never received their purchased items, leading the Better Business Bureau to post a warning on their website. These customers were not able to be refunded for the things that they did not receive either.
Therefore, we believe the Cosy House Collection is not worth it. Save your money for the actual high-quality bed sheets and comforters.
If you have any experience with the Cosy House Collection, please leave your reviews below.
Cosy House Collection Customer Reviews
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