JustFashionNow.com Reviews

About JustFashionNow.com

Just Fashion Now is a boutique-style, Hong-Kong based company that offers specialty trend-based clothing at discount rates. Like many of these online boutiques that have recently appeared online, you’ll find excellent flash sales and steep discounts on your favorite products.

Unfortunately, like the rest of these boutiques, there’s also a trade-off in quality and customer service. Read on to learn everything you need to know about Just Fashion Now.

What is Just Fashion Now?

Just Fashion Now, based in Hong Kong, specializes in offering new, trendy clothing at rock-bottom prices. Not only are the clothing items offered at low rates to begin with, but you’ll often find additional “hot” items whose prices are slashed even more.

Besides these low prices and a large inventory of products available online, there is not a lot that is known about this company. While on the surface, this company seems legit, offering rows of models displaying gorgeous clothing, clearance sales, and more, the website is also riddled with grammatical errors, incorrect descriptions of products, and other errors. 


These errors aren’t a big deal - at face value. However, they speak to some of the other underlying issues with the business model of this website.

Before we go on, however, let’s look at some of the products offered by Just Fashion Now. When you visit the website, you will find that products are broken down into eight different categories. There’s a new item category, a flash sale category, and more, so that you can always stay updated on the latest trends, products, and discounts available to you.

You can purchase everything from dresses to tops, outerwear to lingerie and even swimwear. You can also find accessories like shoes, bags, jewelry, socks, and more.

As with all discount clothing companies, Just Fashion Now posts washing instructions and sizing charts on its website. The sizing chart is a bit smaller than what you might be used to when purchasing American sizes, so that’s something to keep in mind, too. Sometimes, a product will be listed as having a “free size option.” This means that only one size is available-  usually a medium.

Cost and Price Plans

Product costs vary when you are shopping with Just Fashion Now. Flash sale items might be as low as $10 to $15 or as high as $35, depending on what you are purchasing, with regular sale items a bit more expensive. Shipping depends on the size of the order as well as where it needs to be shipped to.

Generally, orders of $99 or more come with free shipping. Most orders take between 10 and 20 days to get to you, although you can purchase expedited shipping that gets to you in four days.

Sometimes, coupons and other discounts are available. You will need to make sure you select the “choose a coupon” method when you check out.

Competitors and Alternatives

As mentioned earlier, Just Fashion Now is not the only discount clothing company online. You have plenty of options when it comes to filling your closet with inexpensive clothing, with some of the most popular retailers being Kooding, Chinabrands, and YesStyle.

Kooding is a Korea-based marketplace that sells Korean fashion and cosmetic products. Here, you can also find a variety of top American fashion brands, too. This company ships to over 90 countries and has positive customer reviews - plus, there is free shipping on orders of more than $50.

Chinabrands is a drop shipping wholesale supplier from China, offering services to more than 200 countries around the world. You can find just about any kind of clothing with this company, with products added to the collection on a daily basis. The clothing offered via Chinabrands is some of the least expensive you will find - you can get a shirt for mere pennies!

Finally, YesStyle is another viable option. This company offers Asian clothes at affordable prices, featuring shirts, pants, shoes, accessories, and even lifestyle products from countries like Taiwan, Korea, and Japan.

Again, with all of these companies, it’s important that you look closely at customer reviews and user experiences to make sure you are getting the best deal and shopping with a reputable retailer.

Online Customer Reviews/Complaints

Unfortunately, Just Fashion Now is not immune to the customer criticism that seems to plague other discount online clothing outlets. Though definitely not a scam, Just Fashion Now has received a lot of complaints that might make you wonder - is justfashionnow.com legit?

You need to take all customer reviews and complaints with a grain of salt - knowing which reviews are legit and which comments are actually funded by the company itself can be tough. However, some of the most prominent and recurring complaints have to do with how the company handles its support.

In the worst reviews, customers complain that they did not receive their items or clothing at all. Some report that what they ordered was different from what they received. This inconsistency is true across the board with many other similar discount clothing providers.

For every complaint, however, there is a customer reporting back that they are happy with what they ordered. Therefore, the result of your order may largely depend on the exact product you order as well as its availability.

Customer Service

After reading the most common customer complaints above, you might be thinking, “Ok. No problem. My order wasn’t what I expected. I’ll just get in touch with customer service.”

Unfortunately, with Just Fashion Now, this can be a bit of a challenge. Many customers report that customer service is virtually nonexistent, with the company sending automated messages saying that someone will respond within a week. These are often never met.

You might be wondering where is justfashionnow.com based. This company is located in Hong Kong and does not have a profile with the BBB. It terms of how to contact Just Fashion Now, you will need to email the customer support team at [email protected] There is also a customer service phone number listed on the website, too.

Is Returns Process Easy With Just Fashion Now?

You can return all items that you have purchased with Just Fashion Now. The exception to this rule is with lingerie and swimsuits. To be returns-eligible, you must return and send back all products within fifteen days of purchase, and they cannot be damaged, worn, or used in any way.

Where to Buy?

You can shop Just Fashion Now’s products on the company website. There, you will need to create an account before you can buy anything. To do this, just click the log in/sign up button and supply your email address.

Is Just Fashion Now Worth It?

This company is yet another online clothing boutique for you to consider. Whether you choose to shop with this company is entirely up to you - but keep in mind that there are plenty of arguments for (as well as against) shopping with them.

Like other discount Asian clothing outlets, you’re going to find a ton of deals shopping with them. However, you may not have the best user experience.

If you’re willing to sacrifice a bit of user friendliness to score an amazing deal, then JustFashionNow.com might be a good choice for finding your next deal.

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11 ‘JustFashionNow.com ’ Reviews
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Shameful customer service
June 28, 2021

Just purchased three items and had to return two of them due to sizing. You do not want to buy any item from this company should you have to return it. It will have to be returned to China and you will incur charges. Not only that, you must send an email, etc., so it is not any easy process you experience with other clothiers or even Amazon.

Here's what the company offered me: a 15% cash refund in lieu of returning the items which I didn't want to keep. So be warned this was not a company that I will ever order anything from in the future. Additionally, you will wait two to three weeks to receive your order. I ordered on June 8 and the order was delivered on the 26th.

Davidson H July 25, 2021

My experience exactly! I thought I would return but they make it so there are too many hoops to jump through. The clothes are not made well. They look wonderful in the photos but reality is poorly constructed, inferior material, impossible sizing. I ordered about $150 and so as not to fret, I gave them all to the Goodwill. The experience was disheartening!

SoulyC July 19, 2021

Scam .... Beware... We were cheated by this company, dresses, shirts delivered unfinished hemming, poor quality materials...Don't buy/order from them ...

Linda B July 01, 2021

The same thing happened to me. There items are not the same as our sizes. A XL is a size 12. They do not make returns easy. In fact by the time you get them and try them on, your days to return are almost gone. If you try them on and it is too late, they do nothing. Their items are not worth what you lose. They don’t let you know where the products are made Dont buy from them.

You WILL be scammed by Just Fashion Now.
June 13, 2021

I too, was scammed by this company. No easily visible notice on their website stating that the products are shipped from China, and uses China sizes. After following THEIR size guidelines, I received items which were mislabeled and were way too small.

They refused to provide a U.S. return address or pay shipping costs even though it was their error.

Stay Away - a complete scam! Take your money and then you do not see a refund.
April 9, 2021

Oh, my gosh. I wish that I had seen these reviews, as opposed to the ones on the ordering page. I agree with each reviewer. A scam!!!!!! Stay away!!!! I wanted to order more, but absolutely not. Love one of the dresses, but way TOO small. Wanted to order it again, but after reading all of these reviews, I will steer clear of them. What a shame. Some clothing looks so cute, like items that you could not find elsewhere, but it is not worth the headache and loss of money. It is a joke! Stay Away!!!

Christine Keran,


Scam operation - deceptive, poor quality, terrible customer service
March 30, 2021

This is a scam operation. They do not tell you that you have to return the purchase to China. It was a $25 dress that was flimsy and very small. I could barely get it on. That is when I learned I would have to return it to China at a cost of $27.75. I did not return it at that price.

When I cancelled the second dress, I was told it was on the way and it was too late to cancel. I could return it for another $27.75 making the shipping more than the cost of the two dresses.


SoulyC July 19, 2021

Package came from NYC and California and RETURN address is in CHINA, this really is a SCAM...Please don't buy from this website.

Are G June 13, 2021

I too have stopped payment. My items were shipped from New Jersey, yet they want the ridiculously small items returned to China. From the other reviews, this is OBVIOUSLY a scam with a China company using multiple drop box shipping sites all requiring very predictable returns to China. Amazing that they can try to get away with this.

Knock-off clothing!
March 26, 2021

Ordered $171 worth of what I thought was designer items. (So their advertisement says.) Instead they send you knock-off fashions with inferior workmanship, different fabric and designs, not cotton, gauze, or linen, as shown and usually non-breathable polyester.

Their sizing is small, made for small people, and they hide the fact that they are clothing scammers in China. They send you items from San Francisco yet you have to spend lots of $$ sending the returns to China. They are despicable.

I don't know how they can advertise on the internet and get away with robbery. Without being banned. They operate under several clothing names. So beware of bait and switch tactics.

SoulyC July 19, 2021

Their product is really GARBAGE!

RIPOFF Company - don't buy from them
March 23, 2021
All three items I purchased were WAY too small. I wear an XL through the bust and each of the items had to be a Small or Medium at the most. Poor quality and they want me to return it to CHINA, not a DuPont, WA address that was on the package. This company is a ripoff. Please save your money. They have pretty pictures, but the garments DO NOT come looking like the pictures!

Poor quality and no services!
March 11, 2021
If it wasn't for PayPal, I would never have received my money back. They sent something that was not ordered and then said the order was complete. We're having problems with China based companies with communication and lack of service. I will never buy from these type of companies again. The clothes are cute but the quality is not there.

Just Fashion Now IS a scam
August 24, 2020
I insisted on returning items, even to China. Three months later the parcel came back to me. Labels show that it was delivered to them and THEY sent it back, then claimed no refund as they hadn't received the parcel. They are liars and scammers. I am not the only one to report this scam. They simply claim that they have never received a return and keep your money.

Allen S May 18, 2021

I want all business owners and associates to beware of this company, it's called Just Fashions.

You may have seen them they are all over the net. This company is nothing more than a complete scam, the products that they sell are printed on creep paper disguised as clothing, this company sends from California but the return address is in China.

The costs for the clothing is comparable to Ross or the like here in the states, 20 per item but the cost for shipping back to China though is $ 73.00, this is to make it so that most people will not return items and take a loss.

Its taken me months to secure the return address provided to me via American Express who I would have thought might have more class then to work with people like this. The address is:

Pan Huiling

1st Floor Building A

Dongtal Science and Technology Park

No 107 Lanhe Avenue

Lanhe Town

Nansha District

Guangzhou.Guangdong, China

Bkdill51 March 23, 2021

PLUS - they want me to send it back to CHINA! It would cost $75 - about as much as I spent on these items! Fraudulent, in my opinion.

Bkdill51 March 23, 2021

I made the mistake of ordering from them. I wear an XL. All three items were so small that I could not button one, get it down over my bust and the top had to be a size Small

Patty W October 10, 2020

Horrible experience as well. They refused my return and I couldn't get a refund. Absolutely no way to call them

August 21, 2020
I purchased $72 of clothing, all tops and almost all were too small even though I bought my correct size. I read reviews and they were all good,,,fake i'm guessing. When I attempted to return the items I had to email them because there was no information on the website, they would not give me the return address or the return code and after I threw a fit, via email, they finally told me the returns had to go to CHINA, and would have to go through customs and would be expensive, but they would happy for me to keep the items and they'd give me a 20% off next purchase, ARE YOU KIDDING ME!!!! DO NOT BUY FROM THESE PEOPLE THEY ARE CROOKS

Bkdill51 March 23, 2021

I agree - NO ONE should buy from this company again. Same thing has happened to me!

Patty W October 10, 2020

Exact same thing happened to me after spending $88. I took almost 3 months to get a partial order which was horrible quality. Tried to send back....they refused it. Never got the remaining order yet my bank refused to cancel their payment. So I wrote it off as a loss on my taxes.

The shirt isn't even finished
August 17, 2020
They sent a shirt with the sleeves and hem undone. Its just hanging threads Don't buy from them,

August 13, 2020
Never buy from just fashion now. The company is in China and they are poor quality. The size is wrong and they make you pay for the shipping and fees going back to China.

Brenda M August 17, 2020

AWFUL Sent me a shirt that was not even finished.