Just Fashion Now Reviews

Just Fashion Now Customer Reviews

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Cheap apparel and jewelry, costly to return!
May 19, 2022
This is by far the biggest "get your money and run" company I have ever dealt with! Fabrics cheap, jewelry cheaper as the price suggests, and returning to China will cost you $69+ to return it! Please buy American!

MaryKathryn Graham May 24, 2022

I also rec'd return shipping address which is in China and the cost of shipping was more than my whole order. Opted for the 15% return. Just a money grab. Web sites should have a buyer beware "THIS MERCHANDISE COMES FROM CHINA, YOU MAY BE CHARGED EXHORBITANT RETURN FEES" and receive poor quality merchandise.

Ann June 14, 2022

Agree with everything you said! Let's go back to good quality, reputable companies.

Negative experience - spread the word!!!
May 19, 2022

Like many before me, I have had only a negative experience with this company. Sizing descriptions are not accurate and sizes of garments appear to be very inconsistent. Material is not always accurately described and is of lower quality.

The return process is a nightmare. In my case I told the company that they had won and should keep the paltry 15% they offered. I will donate my purchased items to charity so at least some good will come from this experience. I will NEVER do business with this company again.

K.Harris May 26, 2022

**ALWAYS DISPUTE Charges that are not compliant w M/Card-Visa etc (Discover-Amer Exp--Ck other) By-Laws/Rules-Merchants using them-have to abide by or risk losing their account (Trust me they don't want that!).

Why should Customer have to pay for world shipping issues, bc they can return in time allotted by "Company" b4 this all even occurred-or not get refund due to employee etc mistake??

If this non-refund due to late return --& isn't mentioned or ANY other obviously unfair/unethical/incorrect-wrong in a product or service--always document (& DO) that Already tried to resolve w merchant-if they don't--call # on back of Card -Ask for Dispute dept / & have Chrg. put in Dispute-**A.S.A.P & follow procedures w Time/Dates allowed.

These Co's will go to bat for you to make sure the Merchant complies w Rules. Plus in the meantime-you will not have interest charged nor will the amt. be reflected in your balance.

Pass this Info along!!--almost everyone knew about this-but last decade or so costs the f. institutions $$, so prob. not advertising this--or other "perks" they give--always read the disclosures given-or have them re-sent! They can b life savers financially & add length of a warranty etc...

(I currently am Disputing a $480.00 chg w a motel that was horrible-thank goodness I know abt this & have well documented! Ouch! )

Ann June 14, 2022

Wow! Thanks for this info--did not know about it! :)

Don’t waste your time!
May 16, 2022

Clothing is poorly made. I ordered what I thought was a t-shirt. The fabric is polyester-ish, instead of cotton, and the seams were unraveling when I took it out of the package. Took three weeks for me to get the order. While they do accept returns, you have to pay shipping to China! They sent me an email after I contacted them regarding returning an item. They offered me a 15% refund if I didn’t want to ship back, but after they’ve dropped the price of my item, that came to about $2! Not worth the effort!

Ann June 14, 2022

I find that buying products made in China are very often poorly made with very cheap materials, and we all know they are made in poor working conditions.

Time for countries to stop their business ventures in China and start manufacturing their own quality materials and products again.

Ann June 14, 2022

Also, reputable and ethical companies do NOT require photos of products you wish to return, and wearing them in a photo to show the problem (too small, too large, etc.) is a really weird request for us in the U.S.

If you include your face in a photo sent on-line, it adds to the internet/darkweb facial recognition algorithms for data-scraping and hacking purposes. Even without including your face, this company's policies are unethical.

Do not buy anything from this vender unless you do not plan to return any of the items.
May 16, 2022

I cannot believe how complicated and deceitful the return process Just Fashion Now has set up. First of all, after figuring out how to do returns, I got an email saying I would get the address label for my order within 48 hours.

When you get this email, they again ask if you would rather take a 15% refund rather then return the items because you can only return the order to China and that will cost you a lot. What a scam.

K.Harris May 26, 2022

See my Comment previously how to Dispute & get fair treatment!

K. Harris

Ann June 14, 2022

Excellent info!

Do NOT shop here, they have ridiculous sizing & returns could be costly
May 14, 2022

I bought from this store and will NEVER buy from them again. To return an item could be very costly since it is being returned to China & you probably will incur customs charges too. The clothing I bought was ok, nothing exceptional. A size "Small" top fix like an extra large. I warn you to look elsewhere, probably get same pricing in the good ole USA.

K.Harris May 26, 2022

ALSO see my prior comment on Disputing etc. This is standard business practice!

Ann June 14, 2022

Agree--totally unreputable company.

Clothing does not fit the size that is stated.
May 8, 2022

This company is located in China. If you want to return items, you will have a difficult time trying to get a refund. The Web site does not state that the items are shipped from China. My experience with this company has been traumatic.

Ann June 14, 2022

See if BBB takes complaints regarding them, and see info on disputing charges in above comments by another purchaser. This company may be legally legitimate but it is not reputable.

Ann June 14, 2022

(*how to dispute charges by contacting your credit card/bank for their help in possibly disputing charges with this company)

Do Not Buy From This Company!
May 2, 2022
This company is terrible. Please do not be fooled as I was. The actual products you receive are so cheaply made and do not match the photos at all. This is a Chinese company that will not allow you to return your items, and you will want to return them because they are awful. DO NOT TRUST. DO NOT BUY FROM THERE.

Ann June 14, 2022

Avoid, avoid, avoid buying from them!!

This company (JustFashionNow) is a rip off
April 17, 2022

I ordered online a dress from this company. The website did not state that the company was based in China.

I waited some time for delivery. I did not receive a tracking number or any estimated time of arrival. I was away for 9 days and when I returned the package was sitting on my front porch. I have no idea how long it was sitting there.

The zipper on the garment is impossible to open and the garment does not fit..

Went on to live chat and asked for a return address and a refund. I was then informed that they would refund only 40% and I would have to send the dress back to China at my own expense. Postage would be more than the refund.

I then wrote to the company and stated that as the garment was faulty (their mistake not mine) I considered that I should be entitled to a full refund. I haven't heard back from them. DO NOT purchase anything from this company. I certainly won't be caught again.

me April 21, 2022

Thanks for the warning, I was going to order but had reservations about the legitimacy of the company and after reading all the negative reviews I'm glad I didn't!! It is mind boggling that this type of "business" is allowed to function and do this kind of unethical business.....also, that credit card companies are accommodating them! Again, I am thankful I read these reviews!

JustfashionnowCustomer Care April 25, 2022

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We reply emails within 24 hours, but sometimes our reply will go to spam emails. Please double check.

If you have questions about your order, please contact us by email at [email protected] or by chat online.

JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Best reagards,

Justfashionnow Customer Care

K.Harris May 26, 2022

Always try to resolve--THEN Dispute!

See earlier comment or call C.Card company--Pay Pal may not help if didnt use C.card!!

K.Harris

Returns
April 10, 2022
Don't get sucked in....returns are not possible. Have to send back to China and would cost more than the product to send back so they will refund part of purchase price so that you don't have to go to the expense.

JustfashionnowCustomer Care April 25, 2022

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Would you please provide your order number so that we can help you?

We reply emails within 24 hours, but sometimes our reply will go to spam emails. Please double check. If you have questions about your order, please contact us by email at [email protected] or by chat online. JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day! Best regards, Justfashionnow Customer Care

Ann June 14, 2022

Not my experience with you.

Excellent experience READ SIZE CHARTS
April 6, 2022

I ordered five dresses and a top. $117total. All fit exactly as sizing guide described. They are NOT clothes made to last forever, but who really wants. trendy seasonal clothes that last forever. They are summer perfect!

Lightweight I found no irregularities in any of them. The purple top was a bit brighter, but that was great to me it looked near Grey in the photo.

Ann June 14, 2022

Probably written by the company--notice the grammatical and type errors in their response.

Quality of material is cheap.
March 30, 2022

Totally agree with comments about the cheapness of the items offered. They also do not run to US sizes. Everything I bought was at least 2 sizes too small.

The quality is cheap as I mentioned above. After one washing the material will disintegrate. I also thought return policy was 30 days only to find it it was 14 days.

Will never shop from them ever again. Crappy stuff.

JustfashionnowCustomer Care April 25, 2022

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. Would you please provide your order number so that we can help you?

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

For return policy: Return Policy

-All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date.

We do have a 30-day return policy. Please contact the customer service and let us know if there is any misunderstanding.

If you have questions about your order, please contact us by email at [email protected] or by chat online. JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day! Best regards, Justfashionnow Customer Care

This company is false advertising.
March 25, 2022
Garbage!!!! Clothes look nothing like the pictures. They charge huge amounts to return. DON'T shop on this site. It is a scam. If you even look at an item, it pops up constantly.

JustfashionnowCustomer Care April 25, 2022

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. Would you please provide your order number so that we can help you?

If you have questions about your order, please contact us by email at [email protected] or by chat online. JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day! Best regards, Justfashionnow Customer Care

RIP OFF on S+H
March 18, 2022
I was going to place an order for 9 items, they were all on sale total of about $93.00, they do not give S+H discounts on sale items. The amount to ship these 9 items was $57.75!!!! what a RIP OFF!!!!!!!

JustfashionnowCustomer Care April 25, 2022

Sorry for any inconvenience caused.

Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it's $109 after discounts (excluding final sale items).

So when your order amount is less than $109 you'll be charged the shipping fee. Hope for your understanding.

We'll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

DON'T!
March 10, 2022

I couldn't leave a review unless I chose at least one star but I wouldn't have even chose one! The size chart is so way off it's ridiculous! It gives size in inches and what I received were clothes, DOUBLE my size! Everything is polyester garbage.

Then the returns have to go to HONG KONG and the cost is phenomenal! More than the clothes cost. DON'T WASTE YOUR TIME OR MONEY.

JustfashionnowCustomer Care April 25, 2022

Sorry for any inconvenience caused.

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

We'll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Casual Summer Shorts fit perfectly
March 6, 2022

Although it took 1 month for this order to reach me, I was delighted with the quality and the fit. As the company assured me "We will deliver your order."

I did not mind the wait, even though the tracking did not seem to work for me. Also, a real person addressed a typo problem with my address. I felt that me and my order were in good hands.

Ann June 14, 2022

Comment is suspect: tone, grammar and typo problems.

Don't Purchase Anything!
February 10, 2022
I have never bought such terrible quality clothing. The pictures must be photoshopped as the material are not as described and totally different than the pictures. In addition, they do not refund your shipping money. THIS IS AN ABSOLUTE JOKE.

JustfashionnowCustomer Care April 25, 2022

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Fraudulent Site
February 2, 2022
Yes, they will scam you, left and right, and in-between. Very bad customer service. Your issues with them will NEVER be resolved. They will cheat you anyway they can. It is a fraudulent site. BEWARE!!!!!

JustfashionnowCustomer Care April 25, 2022

Sorry to hear that the product does not meet your expectations.

Would you please provide your order number so that we can help you?

JustFashionNow is a trustworthy online shopping store which has been running for over 5 years. We commit to providing a better shopping experience to consumers.

We'll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Stay safe and have a good day!

Horrible
January 24, 2022

Ordered a couple of tops from them. It took quite a long time to receive. When the tops arrived, they looked nothing like the picture shown. Nor were they made of the fabric stated. Very very cheep looking. Will never order from them again.

JustfashionnowCustomer Care April 25, 2022

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!

Best regards, Justfashionnow Customer Care

Buyer beware!!!! This is a scam!!!!
January 9, 2022

Clothes do not look like picture. They are cheap knockoffs. Materials they use are somewhat short of tacky &, and once again, screams of cheap, cheap, cheap!!!!!

Customer service for returns is almost impossible to navigate. Yes, it's one of "Those" sites, screaming scam!!!!!!

JustfashionnowCustomer Care April 25, 2022

Sorry to hear that the product does not meet your expectations.

Would you please provide your order number so that we can help you?

We will forward your feedback and keep improving our products and services. We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again! If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day! Best regards, Justfashionnow Customer Care

Might never receive delivery.
January 8, 2022
Delivery is not as stated on the website. Ordered many items in late November and still have not received more than half of the order and it is now early January. Very disappointed.

JustfashionnowCustomer Care April 25, 2022

Sorry for any inconvenience caused.

Some items on our website are hot sale items and thus the processing time could be longer. We do apologize for the delay.

Our normal delivery time is:

Delivery time = processing time + shipping time

Order Processing : 4-7 Business Days.

Postal Service: 8-14 Business Days.

We will fulfill the order anyway. If we fail to do it, we will issue a full refund for the missing items. We thank you for your patience.

If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day! Best regards, Justfashionnow Customer Care