JustFashionNow Reviews
JustFashionNow Customer Reviews
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Worst
Worst products an “customer service” I have ever experienced and I’ve done all my shopping online for 20 years. Never received over $100 worth of clothes and after over 3 months of emails back and forth they still won’t believe that I didn’t receive the package. The P.O. says delivered so I understand the confusion.
As requested I initiated a post office search via the usps online form which reported it delivered of course. When I’ve had similar problems, other retailers just send my refund but I guess JFN thinks I’m trying to get away with theft. You can never speak to anyone, and different people respond to emails so you have to start from the beginning to explain again and again.
They are just UNABLE to communicate. Very frustrating. So I’m out the money. By the way I did receive one package, very inferior product that I didn’t even feel worthy of donating so in the trash. Never again with this company.
Returns - You pay to mail it back to CHINA!
Sorry to hear that the product does not meet your expectations and neither does the return solution. We will forward your feedback and keep improving our products and services.
We reply emails within 24 hours, but sometimes our reply will go to spam emails. Please double check.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care
Don't buy from Just Fashion Now!
Sorry to hear that the product does not meet your expectations.
Would you please provide your order number so that we can check?
Sometimes orders may be shippd in split parcels due to diffefrent processing time, and when it shows shipped, it may be still on the way. You may contact the customer service to track the parcel. If any item is not shipped, you can ask to cancel and get a refund.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care
Do Not Order From Here!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We reply emails within 24 hours, but sometimes our reply will go to spam emails. Would you please provide your order number so that we can check?
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care
Don’t buy from here
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care
Faulty Goods
I ordered 5 tops from this company, 3 were OK and 2 were faulty. One had a zip on the front which was all puckered up and therefore did not lie flat.
The 2nd one the seam along the bottom and on the sleeve edges were unstitched so because of the type of materials they just rolled up.
When I attempted to return them I was told to send them back to China AT MY EXPENSE!
I am very disappointed with this company and would advise people NOT to buy from them.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care
Rip Off Junk!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care
Cheap polyester clothes for young women who don't know any better
This stuff is garbage. And it takes so long to get it, piece by piece from Hong Kong. Some of the clothes are very pretty online, but when you get them...unless you're under 22...you can see why it's so cheap. You get what you pay for!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care
To avoid
I ordered some blue pants and a pair of sandals on July 9, 22.
Instead of receiving the elegant pair of light blue pants I saw in the picture, what I got was very poorly cut pants, very wide at the hips and the bottom, baggy; the fabric was bad quality, and the color blue wasn't even like the blue in the picture!
When I put the pants on, they were absolutely grotesque, not fit to wear. The picture I took proves it. As to the sandals, one was missing an ornament, and the size was certainly not a 37, rather a 39 - proven by another picture I took next to a sandal that was a real 37.
When I informed JustFashionNow I wanted a return and my money back, they sent me a return label to some place in China; China was never mentioned before. The cost, to be borne by me, plus possible duty fees, would be prohibitive. The shipping cost I paid to receive the goods was around 5-6 Euros.
They offered me a partial reimbursement of 15% first, then 25% when I expressed my disappointment. This is not acceptable.
Sorry to hear that the product does not meet your expectations and the solution is not satisfacory.
For sizing, size of items from different suppliers differ. You may check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We will forward your feedback and keep improving our products and services.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care
This company is a scam!!!
This company is awful! You are not able to return anything and I'm contacting my credit card to investigate and get my money back.
Just Fashion Now is NOT legit. They have refused my refund with some of the flimsiest excuses I've ever heard. Somehow they managed to withdraw money from my checking acct. via Pay Pay which I've never used. Pay Pal says they are, too, investigating JFN. I contacted FBI and BBB who are very familiar with this "company". They are liars and scammers with, actually, a very clever scam set up.
I wish I had thought to contact my credit card company to get my money back!
Good to know!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
For return,
-Purchase (except swimwear,bags＆accessories, lingeries, final sale) can be returned AFTER goods are delivered within 30days.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care
Size matters
Where did the rest of it go " 3 pieces of jewelry--1 questionable.
I got a necklace which I ordered in blue. When it came 6 weeks later the package said "blue," but the bead was green. Out of 12 or so items only one is not crappy polyester.
Sorry for any inconvenience caused.
Size of items from different suppliers differ. You may check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We are making a big change on size now. Hope to see you again soon.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care
Don't Buy Anything From Just FashionNow
Sorry to hear that the product does not meet your expectations. For the refund you mentioned, once we get your confirmation, it will be issued back to your original payment account within a week. Please let us know your decision via email and we will proceed.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care
Returns
Size varies and material not as picture quality. Forget returning items back to China's postal costs plus delays. Whatever you get you are stuck with those items. They will give you 15% cash back that won't even cover taxes or delivery costs to you. Items are really non refundable.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care
Return policy is terrible
Sorry for any inconvenience caused. We send order confirmations when order is paid. Please double check your spam emails and also check if you leave a wrong contact email when you placed the order. Or if you are not sure if the order has been placed successully, you can contact the customer service via 24/7 chat online.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care
Be Careful Ordering From JFN
I like their fashion, but no customer service and they will not allow you to post negative comments on the website.
If you order an item that is too big or too small you have to return it to China which costs more than the item you bought. Or they give you a 15% discount.
Big deal. I want a full refund, not 15%. Or I want to return or exchange to the US city it was shipped from. No they will not let you do that. They are all about making money off your mistake.
Sorry to hear that the return process does not meet your satisaction. We will forward your feedback and keep improving our products and services.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care
Return process is so unreasonable!
I placed a large order which was sent in two different packages at two different times. I normally wear a 2x but ordered 3x since I hadn't used this co.
If too big I can always alter!! No problem! One dress went over my head, but couldn't get arms in at all !! Next dress, the entire top was perfect and the entire bottom wouldn't even slide on! this scenario followed for my entire pkg!
Texted for returns..Fine.They'd send me form. filled out and discovered I had to ship to China and pay custom charges, which was over $90. so disappointed!
Loved the items though a little thin. Waited for 2nd delivery a week later! Same problems. Returns same scenario..They would pay me 15% to keep! I'm sure I'd never get a credit so threw everything in Goodwill bin.
Maybe a size 2 could alter somehow! They have to know this is a scam, and I'm ashamed our country continues to let these companies do business here. Is there anywhere to send complaints of out and out fraud??? Pat B
Sorry to hear that size does not fit.
Size of items from different suppliers differ. You may check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We will forward your feedback and keep improving our products and services.
We reply emails within 24 hours, but sometimes our reply will go to spam emails. Please double check.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care
Return costs more than product, pics of product deceiving as colors with actual product are very dull
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care
Scam
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care
Poor Quality/Colors
I ordered shirts and pants as well as a dress from this company. Checked their sizing chart. Results:
Shirts were dull in colors, not vivid colors as in ad, ordered my size according to their chart but clothing came way too big.
Dress was described as black coffee but color was a faded purple.
Return address listed RTS in Jamaica NY but this address does not exist, All returns must be sent to China. Items cost me $118.00 They offered me 25% return to keep their mistakes/misrepresentations.
Had to ship back to China costing me $75 - $156. depending on shipping company.
This company was not worth dealing with. I am X-large. These sizes fit my 2X-3X sister.
Sorry to hear that the product does not meet your expectations and return process does not either. We will forward your feedback and keep improving our products and services.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care
Avoid
Sorry to hear that the product does not meet your expectations.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
For delivered parcels, the courier will require a case ID for missing parcels. Would you please provide your order number so that we can check?
If you have questions about your order, please contact us by email at [email protected] or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Best reagards,
Justfashionnow Customer Care