Harvest Right Freeze Dryer Reviews
Harvest Right Freeze Dryer Customer Reviews
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Definitely worth it!
Needs better quality control/emgineering
Let me begin by saying that Harvest Right seems to to try to please its customers through its customer service center and they have helpful associates; however, there are some problems with their products when it comes to quality control/engineering.
I have not yet been able to use my unit because the pump was shipped with a little bit of oil in it. This caused the demister to flood with oil and now I cannot use the unit until I clean the demister. The problem is that when I went to clean the demister it would not come apart as instructed, and it ended up breaking when I tried to unscrew it to take it apart. They were prompt to order a new one for me, but it is not in stock so I am still waiting on the part.
I recommend you read the reviews with the least stars as they offer a good picture of what issues people are having with these freeze dryers. For me I think its important to emphasize that the machines are not perfect and the engineering is not the best.
One of the biggest issues that exists in my opinion is the fact that the unit apparently gives off water vapor mixed with ionized mineral oil particles from the demister and the only solution given by Harvest Right is open it up and put a piece of paper in a small hole where a bearing sits and remove the bearing like ball. This is like some crude bandage or duck tape like fix that I often wonder might cause performance issues and undo the premier pump's performance in separating water from the oil. I do not know this for a fact, but I wonder what could happen from it in terms of oil life.
I think the engineers should have engineered a real solution. Just look up in a search engine "Harvest Right fog" or "Harvest Right Demister misting" to get an idea of what I am talking about. Overall I think the machine is great concept and, if it works, the idea of freeze drying food is an unmatched method of preservation. I hope to try my machine soon, but I am still waiting on parts right now.
Great customer service
Very User Friendly!
Great Freeze Dryer
Customer service
Wonderful product and service
Thoroughly read the operating manual as it answers most of the questions
Best way to preserve food
Excellent support
Best food storage I've ever found!
Great addition to our food preparations
A totally awesome product
Love it!
Harvest Right Freeze Dryer
Excellent Customer Service
Love this machine
Happy With Harvest Right Freeze Dryer
Great product and excellent service!
Customerservice excellent
My overall experience with Harvest Right has been excellent. From the time that I placed my order. All has gone Great. Just unpacked my Freeze dryer. It was very well packed.
I just got off the phone with customer service. They were very professional. And was able to answer my question in a very short amount of time. Can’t wait to get started