Harvest Right Freeze Dryer Reviews

( 2,394 reviews )

Website: HarvestRight.com

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Harvest Right Freeze Dryer Customer Reviews

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Nora L

I’m so excited!

January 21, 2023

Medium HarvestRight owner here for about a month. My experiences are exciting!I have successfully freeze dried many fruits, meals and even experimented with candies. I can’t wait to continue in the freeze drying venture. Customer service was able to answer my question quickly to help me navigate my machine. What a pleasure.

Samantha

Harvest Right Freeze Dryer

January 21, 2023

We have had our freeze dryer for a month. We have been using it nonstop drying fruits, meats, eggs, ext… Everything has turned out great! Especially love the freeze dried fruit! Have also made some freeze dried candies. Fun treat for the kids

Darla

Good but needs improvement

January 21, 2023

The FD needed the USB and relay boards replaced on a new machine. Not upset about having to replace them but that it took 2 months to get it fixed. Hope HR can speed it up in the future.

Joe

Pretty good job so far

January 21, 2023

Ordered a medium freeze dryer from Harvest Right, shipment was quick and installation very simple. Sadly the until we got had to be returned immediately to be fixed for an vacuum leak, which on something this expensive I would expect extensive testing to be sure they send out a 100% fool proof unit as this does seem pretty common. However, the did fix and and send it back very fast. Ever since then we have had it running every single day producing a wide array of food storage, mostly chicken as it’s very easy to do, have done ground Turkey, egg nog and even Panda Express to see if I could. Other than the small hiccup of a faulty unit I have zero complaints.

BBR79

Food tastes great after freeze drying

January 20, 2023

I like the product. Does a good job with fruit and candy. Had a few issues but customer support was awesome!

Amiee

Buyer beware.

January 20, 2023

My machine evidently shipped with bad software that allowed water into the pump. But not enough oil to fill it twice. Good thing my oil order came today. Oh wait. It’s still got water in it. Brand new oil. Talked to 5 agents. Customer service. Finally one offered to get me to *tech support*. Boggle. Now I just have to wait because they close soon. Even though I’ve been at this since my first call - when they opened.

I know what the issue is. But the customer service agents have to go to tech support for them to translate what I’m saying and then they want me to try more things. Ridiculous. Returning.

Liz

Problem solved

January 20, 2023

Had a problem when I got home from a 2 wk trip. Called HR and am now happy my freeze dryer is up and running again. Thank you to Lizbeth for all her help. You have a problem be patient it will get fixed.

Dave

Great Suport

January 20, 2023

I would have given it 5 stars, but we had an “inadequate vacuum” issue two times, but I contacted customer support. They were very helpful and had videos to watch to on how to fix the problem. I even got an email about and upgrade for the program with instruction and video. I have had the HR for 6 months and after the fixes it has been working Great. Very easy to use.

Ava

Good company to use !

January 20, 2023

Love the harvest right freeze dryer. Easy to use and good customer service.

Lisa

Very satisfied

January 20, 2023

Just started using mine. Tried candy, some fruit, and broth so far. Love it!! Had problems in the beginning, but customer service was great. Thanks

Liz

Worth it!

January 20, 2023

Worth it! I have already used it a few times and the finished products are delicious. And I know the customer service is great.

LAK

Great freeze dryer

January 20, 2023

We have loved our Harvest Right medium freeze dryer. It was purchased it in March of 2022 and has been doing loads 5 or 6 days a week ever since. We did get a vacuum error message a few days before Christmas. Once things settled down after the holidays we contacted Harvest Right. Karsyn, the customer service rep, got back with us within a few hours. It only took a couple of emails and phone calls to get it up and running again. We explained the problem to him, sent him the files from our machine, and Karsyn quickly got back to us with instructions on how to fix it. A simple software update did the trick. Knowing Harvest Right is there in case of issues with my freeze dryer is very comforting.

I love the peace of mind my Harvest Right freeze dryer brings me knowing I am preparing delicious food storage for my family and others. I would recommend Harvest Right to anyone wanting to take control of your own long-term food storage supply.

dave

Great Machine for the price

January 20, 2023

Bought in Oct. 22. Has been working great with just a few minor issues. The worst one being a thermal switch reset. I called tech support who walked me through the reset and I was up and running the next day. There is a learning curve on these machines, and you have to work with tech support to troubleshoot issues, but thats one of the reasons they can sell these at such a low price!

Gary M

Problems, but was taken care of

January 20, 2023

Had issues with machine when it arrived, but was promptly taken care of ( replacement sent), these machines do require TLC, a bit of a learning curve, but in all a good company.

jac

Great Product

January 20, 2023

This product is great quality and easy to use! Turn on the machine, load the items which you plan to freeze dry, and follow the prompts on the screen. Super easy to use! Fun to freeze dry all sorts of food and candy! Would recommend this product.

Kim

BEST Source of food preservation

January 20, 2023

This freeze dryer definitely saves money in the long run when trying to store food for emergencies. I have had several technical issues which have been resolved, yet it cost me several months of non-use. In turn, I was given an extended warranty. I had to return the freeze dryer so that Harvest Right technicians could replace the compressor & another key component. It's great that they can also trouble shoot the Freeze dryer remotely. My husband had recently had hernia surgery & I was recovering from major foot surgery & we could not lift the heavy freeze dryer; our son-in-law recently had elbow surgery... Harvest Right(HR) paid for it to be loaded on to the pallet for packing & then to have it unloaded back into our home once it was shipped back to us. I love the ability to personalize our family's food choices for emergencies & feel that we will be very comfortable in an emergency. We all might feel that "we won't be directly affected" or that the food will "be on the store shelves", but we have seen, through the epidemic, that food scarcities are real. Freeze drying food that will save for 25 years is the BEST choice ever!

Van F

A Great Freeze Dryer Investment

January 20, 2023

Finally decided to buy a harvest right freeze dryer and decided to buy it through my local tractor supply store. They were honoring the black Friday sale price that Harvest Right had it listed for. I also signed up for Tractor Supplies credit card to receive an additional 10% discount. We are still learning how to use the Freeze Dryer but we are amazed on how good the food taste after it’s dehydrated with just a little water for 10 minutes.

Kconaty

Quality freeze dryer

January 20, 2023

Harvest Right Freeze Dryer Is awesome, we have a fun time preserving apples, strawberries, pineapples, lemons, & even candy! Great company and customer support!

Rita S

Go get yours! You will love

January 19, 2023

Absolutely Love. Got the medium size. Loving making snacks and long term food supply for family. I highly recommend.

Harvest Right

January 19, 2023

I recently bought a med-size Harvest Right. I absolutely love it! I also bought one for my daughter. I like that the shelf life is a long time for freeze-dried food. I use this every day :)

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