Harvest Right Freeze Dryer Reviews

Harvest Right Freeze Dryer Customer Reviews
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Awesome product
Harvest Right Product and Company Review
Harvest Right has, over the last five years, provided exceptional support and results! I reached out to the company back in 2019 to gather preliminary information. Scott walked me through the various models, thoroughly explained how they operate, and provided recommendations, including adding an independent 110-volt/20-amp circuit. Eventually, I purchased an XL model and immediately experienced great results. The freeze dryer is highly-automated and, in all but one case, owner-induced I might add, produced completely-dried food, ready for packaging. Nevertheless, as with any complex technology, caveats exist, making tips, techniques, and related general knowledge essential getting the most out of a freeze-dryer. Approaching my third year of ownership, Harvest Right’s Customer Support team has provided excellent service and help. Incidentally, Scott, my original contact, has stayed in touch and continues to answer questions and provide insight as well. The team’s blend of domestic and overseas personnel provides assistance virtually any time I need it. Without exception, each individual I’ve spoken with has been a true professional and subject matter expert, either being able to provide on-the spot answers or timely replies to more complex questions.
At the end of the day, my freeze dryer allows me get the most out of harvest season by preserving large volumes of food. It also helps me get the most out of camping season by enabling me to store and carry much more food than my camper’s freezer can hold. Finally, given food allergies within my family, we can prepare shelf-stable meals in advance (including chicken parmesan and curried turkey) that ensure we always have food options, regardless of what local grocery stores and restaurants can accommodate. Scott and the rest of the Harvest Right team have, over several years, proven themselves to be committed to customer satisfaction and ensuring we, as owners, get the most out of our machines.
Support ready when needed.
Fabulous Product
We purchased our Harvest Right freeze dryer a year ago, and it has been fantastic! We've had so much fun experimenting with dehydrating all kinds of food. One of the biggest benefits is being able to create healthy snacks that are free of additives and chemicals. This has been especially rewarding since we can offer our grandkids wholesome, guilt-free food.
Whenever they visit, the first thing they do is head to the pantry where we keep the dehydrated snacks—they absolutely love them!
Recently, we encountered an issue with the unit not holding a vacuum. Naturally, we were concerned, but the company's customer service was incredible. When I called, they patiently walked me through possible solutions. When the issue wasn’t resolved immediately, a technician from their technical team followed up and spent an hour on the phone with me.
They had me send photos of the unit, helped identify the problem—a misaligned rubber gasket—and guided me through a simple fix. To ensure everything was working properly, they asked me to run a dehydration cycle and even called back the next day to confirm.
I’ve never experienced such attentive, thorough customer service before. I have no hesitation recommending Harvest Right products to anyone!
Fabulous Product
We purchased our Harvest Right freeze dryer a year ago, and it has been fantastic! We've had so much fun experimenting with dehydrating all kinds of food. One of the biggest benefits is being able to create healthy snacks that are free of additives and chemicals. This has been especially rewarding since we can offer our grandkids wholesome, guilt-free food.
Whenever they visit, the first thing they do is head to the pantry where we keep the dehydrated snacks—they absolutely love them!
Recently, we encountered an issue with the unit not holding a vacuum. Naturally, we were concerned, but the company's customer service was incredible. When I called, they patiently walked me through possible solutions. When the issue wasn’t resolved immediately, a technician from their technical team followed up and spent an hour on the phone with me.
They had me send photos of the unit, helped identify the problem—a misaligned rubber gasket—and guided me through a simple fix. To ensure everything was working properly, they asked me to run a dehydration cycle and even called back the next day to confirm.
I’ve never experienced such attentive, thorough customer service before. I have no hesitation recommending Harvest Right products to anyone!
So Glad I Chose Harvest Right!!
I researched many brands of freeze dryers before purchasing a Harvest Right XLG. I'm elated with my choice! The freeze dryer itself is very well built and after a minor door adjustment it is rocking! Super impressive how effortlessly and quickly it processes my ingredients.
But the reason for writing this review is to laud HR's customer service, they set the standard of exceptionalcustomer service. Super helpful, friendly and responsive; more importantly, they genuinely care about their customers!!
Healthful food easily made ready for future
We bought an existing small ranch in Mexico with 26 mango trees and 3 avocado trees.
1)The mangoes taste amazing and freeze dried they are even better and crunchy if you eat them without hydrating. The mylar bags are colorful and professional from which to sell.
2)The avocados can be sliced or made into guacamole before freeze drying and often pre-freeze to cut down the freeze dryer time.
3)Sweet corn is next on the list and we expect it may taste like candy once dried.
We could never have enough freezer space with our harvest as a lot comes ripe at once and since we like to prep for eating every season it's perfect. Hope to help small Mexican churches to prepare for hard times and possibly sell commercially as well.
It's great for retired life to have a special purpose fulfilling needs and enjoying the present with healthful food.
The dryer itself is easy to use, as it almost runs itself.
Customer service is professional and friendly.
If you can afford it, buy the largest one if you have a lot of food to dry.
Must Have
Harvest Right freeze dryers are the way to revolutionize the way you store food. Previously I had done solely canning for my fruits and vegetables, now I have the option of doing both, depending on what my future plan is for the food.
I purchased my Harvest Right freeze dryer in February of this year; to help optimize the way I store vegetables from my garden. I accomplished my goal of optimizing the produce of my garden and have found even more uses for the freeze dryer. The green beans with a little olive oil and seasoning freeze dried is like having a crisp green bean chip. They are amazing. I found several ways to process my tomatoes. I pureed some, sliced others, made chili and spaghetti sauce and freeze dried them for later. These will be great to throw in a crock pot for a quick dinner when I get home from work. The peppers were quick and easy to prepare for freeze drying and when I need some for cooking I am able to grab what I need for the meal.
I have been making freeze dried goodies to give to family and friends for birthdays, special events and holidays. They love freeze-dried apples, yogurt, ice cream bars and banana chips. My freeze dryer is getting a workout with requests from family and friends. The freeze-dried goods make great healthy snacks for kids, and they love them, which is much better for them than the process snacks you would purchase.
With food prices extremely high this year I found a need to freeze dry foods that are in season, to save money for when I need them at a later time. I have been able to freeze dry dozens of farm fresh eggs, rhubarb, strawberries, zucchini, peppers, tomatoes, beans and other foods to save for later when they are needed for recipes and meals.
There are so many foods you can freeze dry, and I have only touched the surface of a few in the months of owning my machine. I am looking forward to learning and freeze-drying whole meals in the future.
There are just a few things I would change if I could: the bulkiness of the machine itself, and the length of the time to freeze dry products. I highly recommend purchasing one, especially if you have kids and a family to feed.
Freeze dryer not dropping to proper pressure
A Game-Changer for Healthy Snacks, Ready Meals, and Saving Money
I’ve been using the Harvest Right Freeze Dryer for a few months now, and I couldn't be more pleased with my purchase! First off, the customer service team has been incredible. They were extremely helpful during the setup process and answered all my questions promptly, making everything so much easier.
What I love most is the ability to freeze-dry fresh fruit. Having healthy, ready-to-eat snacks like strawberries, blueberries, and peaches on hand has been a total game-changer. I never have to worry about fruits going bad or not having a healthy option on hand. It's such a convenient and nutritious snack that I can grab anytime!
The convenience extends beyond fruit, too. I’ve started freeze-drying leftovers, which has been a huge time-saver. It's like having a stash of ready-made meals that I can rehydrate and enjoy whenever I need a quick dinner. This is perfect for busy days when I don’t have time to cook from scratch, and it’s great to know that I’m not wasting food either.
Another benefit is the ability to save money. By buying fruits, vegetables, and even meats on sale, I can freeze-dry them and store them for later use. It’s an easy way to reduce waste and make the most out of sales at the grocery store. I can now enjoy my favorite produce year-round without paying premium prices.
Overall, the Harvest Right Freeze Dryer has been a fantastic investment for both my health, my convenience, and my budget. Highly recommend it to anyone looking to enjoy healthy snacks, save time with pre-made meals, and save money in the long run!
Hose o-ring needed cleaned
Refurbished nightmare
Enjoying our HR so far
Largely our thoughts are positive for this machine, and we love being able to preserve our own food with freeze drying. We are very much still in the learning curve with our freeze dryer, having only done fruit and just now starting with prepared dish leftovers. The premier pump is not overly loud, and the medium gives us a decent amount of space to work with. The unit is incredibly heavy, so be prepared to have A Time getting it to wherever you want it to go.
We did have some trouble with our machine right after purchase - it was not running properly and we got vacuum errors. The representative we spoke to (Tyler B.) was incredibly helpful - direct, knowledgeable, and courteous. From his directions, it seems like step by step basic troubleshooting is something that should be easily accessible on the website, or better yet included in a comprehensive manual. Thanks to his great service, our machine has not had any issues since.
While we are enjoying it so far, the company really should put more thought and effort into their app, website, and manual. While having amazing customer service is always great, self-help resources would be a welcome addition. The app is also largely useless - basically quick links to what is on their website, which you could just go to their website for. At the very minimum, I would have expected something at this price to have basic wifi or bluetooth connectivity to use with the app for batch or error notifications, but it does not - that was very disappointing.
Great Freeze dryer you wont regret it
Love Freeze Drying
I started with the small and after 1 batch I regretted it! I should have just purchased the next size up. I'm at my 55th batch today and love this thing!
If you think it's too expensive, I get it. It is! However, your food will be available for the next 25 years! No one knows what's coming tomorrow, next week or next year but having food available for your family will help get you thru it.
I've already put the next size up on layaway.