Harvest Right Freeze Dryer Reviews

Harvest Right Freeze Dryer
( 2,394 reviews )

Harvest Right Freeze Dryer Customer Reviews

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That our Freeze Dryer is kept up to date with any firmware that might be needed. . .
January 23, 2023
We have been using out HarvestRight medium Freeze Dryer for over a year now and just loving it. The products, service and overall experience has been excellent!

Great investment
January 23, 2023
I bought my first harvest right over a year ago I bought my 2nd 1 about 5 months ago and a few days ago I bought my 3rd one they have great support had awesome machines

Quality
January 23, 2023
This is simply the best product. Everything about this is very easy to operate and is of the highest quality.

Lemon
January 23, 2023
I love my FD when it works. Unfortunately, it breaks down ever 3-5 months. This has turned into a costly drain on my budget. The food I FD when it works, is very good, but not worth the stress and aggravation of being broken and needing to get new parts all the time. My husband is getting expert at replacing tiny parts. The standard pump fills with sludge fast and needs extra maintenance that is not guaranteed by HR (It shouldn't but no one at HR seems to know how to solve that issue, there are genius people on Youtube that have the solution.) The customer service at HR is very good and I give them 5 stars. They are nice, and try hard to help solve FD issues. Overall, I would recommend caution when purchasing this product due to my experiences with it. My friends have FD that have never given them a problem, I think mine is the lemon in the batch. I still want to love it, and will keep trying.

Great for harvesting surplus foods and leftovers
January 23, 2023

An alternative to canning, freezing and dehydration. Leftovers never go to waste. During the spring and summer when the chickens are laying in abundance, we freeze-dry the surplus eggs for when we need them in the winter when the chickens are not laying. We make a lot of stock, do not waste your Thanksgiving turkey, roasted chicken or venison bones, after deer season. The bones make great stock and freeze-dries well. We are pleased with this machine its worth every dime.

Best regards

Phil

Best Investment
January 23, 2023

I bought thew Harvest Right medium size freeze dryer in 2019 . My favorite feature is that I can add more time if I am not home when a batch his completed so I can be home when is done. and absolutely love it! It has so much versatility!!! I love that I can store food for long term, for snacks and everyday easy prepared food. When I don’t feel like cooking or don’t have time to prepare healthy meals, I just open up my mason jars mylar bags of freezed dried food of different ingredients and I am able to to put together and easy, healthy and delicious meal in no time. I also save a lot of money by not wasting food. I freeze all my left overs until I have enough to fill up my trays and run the Harvest Right. The customer support is amazing. And there is co much information everywhere and great groups that are willing to share and help you with questions on Facebook. One thing I learn is to leave the door close when I am defrosting or water will run out.

I f would do it all over again I would buy the large size.

The Modern Approach to Food Storage!
January 23, 2023

I couldn't be happier with my Harvest Right freeze dryer. I have the large model with the premier pump, and it has been running almost non-stop since I bought it. I used to do a fair amount of canning, but freeze drying is MUCH better - the food lasts longer, retains more of its nutrients and weighs almost nothing!

I had a problem initially with a damaged touchscreen, but Harvest Right got a replacement screen out to me quickly. I was able to install it without a problem.

Know before you buy
January 23, 2023

We had our freeze dryer for 4 months when we started to get a vacuum error message. I worked with HR customer support and got it back up and running and then a few months later the same vacuum error message kept coming up again, and food would not get processed.

I worked with a customer service rep after having to pay the $45 fee, because now the FD was out of the 1 year warranty. It took almost 3 months of back and forth and testing to finally get the FD working properly.

It works fine now, but we had to do lots of sealing of every connection on the FD and then testing before it finally started working again. I would rate customer service a 4-5 because they are knowledgeable about the machine, but do need some prompting to communicate in a timely fashion.

My only warning to potential buyers is to know that if you have issues with the FD you will be spending a lot of time doing all of the troubleshooting and repairs yourself with the guidance of customer service. If you are okay with that then the Harvest Right Freeze Dryer is recommended.

Good stuff :)
January 23, 2023
Great machine. Ran into a warranty issue with low freon that required I ship it back. The repair process and customer service experiences were good. It's worth noting that you will have to source your own pallet and holiday shipping times can make the process take longer than normal (mine was gone for a month). Join a community online and check YouTube for support, tips, tricks, etc that will improve your learning curve.

Tech Support is awesome
January 23, 2023
We bought our medium sized freeze dryer about 5 months ago and have had it going almost non-stop since. We had to call tech support for an update on software and a new relay board and they were super responsive and friendly. Got us going again quickly. We love our Harvest Right Freeze dryer.

High quality product that produces top quality results
January 23, 2023
Received my freeze dryer last week. Set up went great. Tech support has been very good help in answering question. I have kept the freezer loaded and running daily since and am amazed at the final product. I have done eggs, vegetables, bread, and trying meat next. very pleased with results and highly recommended.

Great machine
January 23, 2023
Best money I spent all year! This machine is amazing although there is a bit of a learning curve at first, I had to call customer support at one point but they were amazingly helpful and walked me through the steps. Highly recommended!

Fabulous machine!
January 23, 2023
I'm loving my new HR Freeze Dryer! I've had it for about 2 months and have been experimenting with all kinds of things like: apples, bananas, chicken, coffee, eggs, peppers, asparagus, etc. So far, only a few fails and that was my fault as I was learning. Definitely worth the purchase price!

Great product support
January 22, 2023
We received the medium freeze dryer and found setup to be super simple and intuitive. We called tech support for the software update. They were fast, friendly, and took the time to do a quick walk through of the machine. Top notch all the way round.

One little hiccup
January 22, 2023
The pump stopped working after the second use. I talked to a few people during week trying to trouble shoot the pump. In the end they sent me out a new pump and haven’t had any problems since then. My wife and I are pleased with its performance.

No more garden waste
January 22, 2023
We have a large garden & this has really helped us reduce throwing out excess produce we couldn’t eat before it went bad. I’ve also freeze dried garden salsa instead of canning. I like that the nutritional value isn’t destroyed with freeze drying over canning as well!

Great Customer service and Tech support
January 22, 2023
We have had amazing tech support and customer service from Harvest Right. Anyone we have spoke to or dealt with has been courteous and knowledgeable.

Awesome appliance
January 21, 2023
I just got it, and have done 2 batches already. There is a big learning curve, but I am getting there. I am having an issue with the door not sealing during freezing cycle and getting ice around gasket and a lot of condensation that drips on floor from gasket. I also feel cool air around gasket escaping. I am working with Harvest right to get those issues fixed.

Keep trying
January 21, 2023
Purchased machine at TSC. Great service machine in good condition. Stopped working after 3 runs. After much frustration and FB monitoring of sites with “Felix fix” and finally a system upgrade from techs appears to be working. Great assistance from support and FB members. Definitly a community of followers who want to get systems running.

Super Happy with Harvest Right
January 21, 2023
I'm incredibly happy with my Harvest Right freeze dryer. I purchased the medium sized one, and ever since it's delivery I've been thinking of new foods to try and freeze dry. The machine itself works great, and it has perfectly dried everything I've thrown at it. It's easy to use, and I was impressed with all the extras it came with. I was also very impressed with the customer service when I had questions arise about the software. They were quick to follow up with me and address the situation with a personal touch that didn't make me just feel like a nobody customer in a sea of corporations. I would definitely recommend them for their quality freeze dryer and stellar service.