Harvest Right Freeze Dryer Reviews

( 2,323 reviews )

Website: HarvestRight.com

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Harvest Right Freeze Dryer Customer Reviews

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KristyD

Quick and Knowledgeable Service

September 3, 2022

I have been using my older Harvest Right freeze dryer almost constantly the last 1 & 1/2 years. It has been a good feeling to be able to preserve food for storage with the uncertainty of the future economy.

Because of the age of my Harvest right and how much it has been used today Saturday Sept 3rd, 2022 the switch to turn it on broke. We took it out and noticed it had worn out. I got on the phone and called Harvest Right and got Joy who stayed on the phone while I sent her pictures of the switch and she was able to confirm they had them in stock and I placed my order to go out first of next week! (Only $4.89 which included shipping). EXCELLENT service! Thank Joy I should be up and freeze drying again in less than a week! Kristy

CathyF

Quality construction

September 3, 2022

Quality construction and good looking as well.

Needed customer service to work out some kinks for this newbie. It takes a few days to get a response from customer service but Emily was patient, friendly and helpful.

Stephen M

Amazing!!!

September 3, 2022

When we purchased our freeze dryer, we had no idea what we were getting ourselves in to, but our curiosity got the better of us and we went for the medium dryer. The setup for our freeze dryer was just like the instruction book says, it was easy. We’re in central Washington which produces incredible amounts of fruits and vegetables. We've been freeze drying 24/7 for quite some time now. Bought an extra set of pans so we have the next batch prepped, frozen (saves process time) and ready to slide in. Everything has worked perfectly. We've had a question or two since we started and whomever we speak with (and yes, we can understand them) gives us professional advice which goes exactly as they said. We eat some things without rehydrating them, cherries are one of them, man are they great. Can't wait for the peaches. It's awesome to take these things with you hiking, day hikes or multi-overnight (we do both). Having meals prepped and bagged is all we need, add water, cook and voila, a great dinner in the great outdoors. We have an enormous amount of food weighing almost nothing so if we want to stay another day, no problem. Purchasing (and using) our HarvestRight has proven to be the right choice.

Holly

Garden Saver

September 3, 2022

We've had our freeze drier for about 5 months. Just got into have garden & orchard produce. This has been a great way to save our garden extras. My freeze drier has been running for weeks!!!!!!

Connie B

Happy Customer

September 3, 2022

I have the medium size Harvest Right Freeze Dryer and my husband and I love it! We were able to put vegetables out of our garden in the free dryer and bag them up. So simple and yet so convenient. We are so glad we were able to purchase it. You will not regret it if you ever decide to purchase.

AmandaP

Awesome products and experience

September 2, 2022

We purchased a medium Harvest Right freeze dryer and some additional products. This system has been user friendly and easy to setup and get started. On several occasions I have called to speak to customer service for reassurance and every time service was exceptional. Very helpful, thorough and professional. Issues and concerns resolved in just one phone call. I highly recommend this product and company!

Brock L

Great support!

September 2, 2022

My freeze dryer arrived with some oil leakage, but I used it very successfully anyway. After 4 batches, I called customer service for advice, and they promptly sent me a replacement reservoir and gasket. I also had a question about the oil filter process, and got quick friendly service from them. Good company!!

Johns

Great products great customer service

September 2, 2022

I've had the medium for a year and a half running non stop. The machine has worked great and any minor issue gets addressed by fantastic customer service quickly and easily

I’m a happy camper.

September 2, 2022

I’ve had my Harvest Right freeze dryer since May, 2022. His name is Fred, lol. I’m keeping him busy and we are very happy.

Dorothy

Great freeze dryer but wish they had better educational materials

September 2, 2022

I'm happy with my freeze dryer. However, I think Harvest Right falls short on their educational materials. There isn't much available and I've had to dig online for most of what I've learned. Hopefully as time goes on they'll put together better resources.

Emily S

Worth the money

September 2, 2022

We have owned a medium sized freeze dryer for the last 5 years and have doubled our food storage. It is so user friendly and the food tastes amazing. We love it!!!

Emily S

Worth the money

September 2, 2022

We have owned a medium sized freeze dryer for the last 5 years and have doubled our food storage. It is so user friendly and the food tastes amazing. We love it!!!

Mark

great support staff

September 2, 2022

This is a necessity in these days of uncertainty .

They have great support and sales team.

I have a faulty machine and they are sending me a replacement free of charge. happy so far.

Rick a

Great quality

September 2, 2022

Love love love our freeze dryer. We purchased the medium size and it’s perfect we will definitely be recommending to family and friends

Paul L

GREAT PRODCUT, WE USE IT A LOT.

September 2, 2022

We purchased our medium size Harvest Right freeze drier in June of 2021, Runs like a champ.

We have freeze dried everything from eggs to saltwater taffy. Only time we have contacted Customer Service was for a software glitch, Katie at CS figured out the problem and we were back up and running in 3 hours. Great product, great people. Currently processing 2 boxes of peaches. Paul in Port Orchard WA.

Eve A

SO easy to use!!

September 2, 2022

I love it! Set up was SO easy and customer service is amazing!. I have two batches done so far and they came out perfect! I think I may need two of them!!!

Pleased

Good service tasty food

September 2, 2022

So far so good! The dried apples are yummy! The machine takes a bit to learn how to use but the tech support has been very helpful. I had a problem and they helped solve it and have been supportive. I look forward to trying more foods. My daughter is excited about making food for backpacking.

Daniel R

Quick Service great product

September 2, 2022

Had our freezer for over a year now and ran into a power failure issue. Can't say it's been in use everyday but during certain times of the year yes everyday. We have over a 1/2 acre lot with garden, grow boxes, and 9 fruit trees. So used a great deal of the time. I made the call to HR service to see what options I had and was greeted with a quick response that guided me on a few troubleshooting items to check myself. Ultimately had to have it serviced at HR. Service rep Emily was great to work with and has me back up and freezing here in less than 9 days only delays were on my schedule to drop off and pick back up. Otherwise would have been well under a week's time. Would I recommend a HR freezer yes. No issues other than the one and with the responses to get service work done, yes yes. More fruit trees are in works, peaches, all due to our freeze dryer. Ever had a tree ripe, not store ripe, freeze dried peach? Locks that flavor in year round now.

C H

Great results

September 1, 2022

I purchased my Harvest Right Freeze Dryer about a month ago and I had some problems at the very beginning of its operation. So, I called the customer service support line and they walked me through what to do. They stayed on the line until I did everything and it has worked great ever since. I'm very happy that I purchased it. I love the freeze dried fruit and vegetables! They're great for snacks. Next I'm going to freeze dry milk and eggs and meals and lots more!

Chuck H

Love it

September 1, 2022

I got my Freeze Dryer for hiking meals and food storage about 2 years ago and I love it. Never had any issues with it and customer service has always been great whenever I called with questions.

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