Harvest Right Freeze Dryer Reviews

Harvest Right Freeze Dryer
( 2,394 reviews )

Harvest Right Freeze Dryer Customer Reviews

  • Sort Reviews By:

What I wish I knew before buying my Harvest Right Freeze Dryer
March 21, 2023

I had been thinking about purchasing a home freeze dryer for about a year. Reading reviews and watching videos on the Harvest Right FD is what made me decide on this company.

Now that I've had my own FD unit for a few months, I wanted to write my own review to hopefully pass on some useful tips.

1st) READ YOUR MANUAL!! Most of the questions you will have can be found in the manual!! There will be lots of troubleshooting in the first few months while you and your machine get to know each other.

2nd) Use their customer support!! They are very knowledgeable people and will help you out any way they can. If you can't figure it out with the manual, send them an email.

3rd) Freeze drying takes a long time, so plan accordingly! Anywhere from 17 hours to 60+ hours. I already need a 2nd machine. I wish I would have gotten a large instead of a medium.

4th) Get a couple extra sets of trays. TRUST ME!!

And last bit not least, HAVE FUN!! Don't be scared of it and let it sit and collect dust! Plug it in, do your bread run and then do some salt water taffy. You'll be pleasantly surprised with the result.

Our Most Awesome Freeze Drying Machine!
March 21, 2023
We have started using our Harvest Right Freeze Dryer for about a week now and it is absolutely amazing what it does and how easy it is to operate. Customer service is also very helpful! So far, we have freeze dried: bread, strawberries, raspberries, blackberries, grapes, apples, peaches, corn, and some leftover homemade macaroni and cheese! Also some ice cream sandwiches we cut into bite sized squares. Next we will be trying to freeze dry some meat and some eggs. A very handy tool to preserve your food for a long time so that it is there and ready to rehydrate and eat when needed. Could be a cost saving move given the rising costs of food these days!

Great product and support team backing it.
March 20, 2023
I purchased a small freeze dryer unit in Nov. of 2022. I was excited to get things ready for Christmas but ran into a vacuum problem within a few weeks. The customer support link was great and with the help of Scott & Hector in customer support, I was able to get going on projects. With food prices soaring daily, I plan to continue using this fabulous machine to prepare for our future. I love everything about this freeze dryer and the company backing it. Worth the money many times over. Only regret is I don't have a dedicated circuit for the larger freezers.

Long Time User
March 20, 2023
We bought our Harvest Right Freeze Dryer in August 2018. We decided not to upgrade the pump but purchased a case of VAC oil and have only used one gallon so far. The system has been working perfect with no issues. We just updated the firmware for the first time to 5.0.24 from 3.6.11 and the update seems to be working fine, we will know for sure when we freeze dry the carrots the wife is preparing to do today. The pump we have is the lowest grade pump that currently sells for $395. We change the oil every-time we freeze dry something and filter the oil that was removed from the pump so it can be reused. Every 5 or 6 freeze dry cycles we remove the face plate on the pump and clean it out using brake cleaner and put the face plate back on (make sure you replace the shield inside the same way it comes out before you replace the face shield). Best thing we purchased as we have enough food in a spare closet to last the two of us for a year.

New customer
March 20, 2023

Just got my medium Harvest Right about two weeks ago and I was having some issues with the vacuum pressure right out of the box. I thought well this cant be good but I called Harvest Right customer service and got someone within 5 min or less of calling which was so nice. I hate waiting on hold forever and they were super kind and very helpful.

They got me up and running and even called a few days later to check in to make sure everything was still working well and that I didnt have any other questions. I really appreciate the good customer service. Shout out to my awesome tech support Jackson for all the help. I have ran a few batches now and I am loving my freeze dryer. Cant wait for summer harvest.

STURDY, FUNCTIONAL & GREAT
March 20, 2023

I am very happy with my Harvest Right 4-Tray Medium Black Freeze Dryer with Mylar Starter Kit. So far, I’ve freeze dried strawberries, bananas, mangos, apples, nectarines, lemons, limes, yogurt, chicken and kale.

With the kale, once done, I removed it from the trays, put it in a bowl, drizzles olive oil on it and lightly sprinkled sea salt for a crunchy healthy snack. I am looking forward to doing ice cream sandwiches and actual whole meals as well as herbs. The fruits actually taste better in the freeze dried state.

Harvest Right 4-Tray Medium Stainless Steel Freeze Dryer with Mylar Starter Kit, Silver!

Harvest Right
March 19, 2023
I have had my freeze dryer only a few days so my experience is limited. I can say that I have had to call Harvest Right twice in two days. Both times I was able to speak to an agent. Each time the agent was able to help me resolve the issue and continue. So customer service gets 5 stars, but having issues with a new machine rates only 2 stars. Looking forward to freeze drying with this machine.

We are very satisfied
March 19, 2023

Due to living in a rented apartment, with no access to a dedicated 20 Amp circuit, we purchased a Small Harvest Right, with 3 shelves. I love prepping meals and freeze drying them for future use. I'm also looking forward to summer garden fresh produce to store away by freeze drying.

We are completely satisfied with our machine (we only wish we could get a larger model), customer support has been excellent, and the quality of the freeze dried meals is amazing. We are new to freeze drying and have been using our Harvest Right for about 2 months now, with complete satisfaction and no problems.

Apartment-dweller approved!
March 18, 2023

I bought a small unit due to space (studio apartment) and will absolutely factor in room for a large one when I move. It’s been a game-changer and I hope to never be without one again. My initial concerns were about volume (pump and machine) since there wasn’t much information about that online; it was a relief to find out its only slightly louder than an old dishwasher. It’s been running for nearly a month straight and there haven’t been any complaints from neighbors.

Another thing I wish I’d known before purchasing was that the process is automated thanks to internal detectors – I’d been driving myself crazy trying to find guides for individual settings for different things. In other words, the owner doesn’t need to change settings for each batch (with a few exceptions); the freeze dryer just does its thing and lets you know when your food is done. Most foods seem to take about 14-30 hours depending on moisture content. The small learning curve is absolutely worth the effort.

As with everything, the hardware can have hiccups; Harvest Right customer service has been exceptional in making sure parts are replaces and running smoothly as well as answering my newbie questions.

Love our Freeze dryer
March 18, 2023

We bought our Harvest Right in May of 22 so far we have done 120 batches. Within that time we had two small problems and called tech department to resolve the issues and both times they were kind and helpful and are great with follow-up calls. We love our medium size freeze dryer can't wait to use it again on my Garden tomatoes. Last year they were so good just sprinkle a little bit of fresh basil, salt and pepper freeze dry and you have yourself a very yummy snack! Love stocking up on

Produce that's on sale to freeze dry to save money. We have backyard chickens and we make egg powder to have scrambled eggs. You can't tell the difference. Our only regret is that we didn't spend the extra to get a large or extra large capacity. So don't hesitate to size up you will not be sorry. Thank you harvest right.

Michele Dittner

Great product and company
March 18, 2023

We've had Mr. Freeze for almost a year and used weekly or more. It's been a real money saver due to the skyrocketing cost of food. Recently we noticed some issues and after a call to Customer Service Mr. Freeze was picked up and on it's way to Harvest Right Headquarters for a tune-up.

They provided every to make it as easy as possible to manage it's return. The communication was amazing and prompt. Our machine was returned to us in less than 3 weeks with a new condenser and free of charge since it's still under warranty.

We've been happy with our FD since our purchase but we haven't had too much experience with CS until this issue. That really makes for a great product and business when you receive customer service, like we did, after the sale! Thank you!

Great alternative to canning
March 18, 2023
We have purchased freeze-dried food in the past for camping and for food storage since it lasts so long, but it is very expensive. I'm excited to be able to save so much money producing our own freeze dried food over time, which is so much more nutritious and fresh than canned food. I planted a huge vegetable garden last spring and harvested way more than we could use. I wished I had the freeze dryer back then but am thrilled that we recently purchased a Harvest Right freeze dryer. We haven't had ours for very long, but I so appreciate the excellent customer service--I spoke with several people at Harvest Right, and they were so friendly and helpful through the process of setting up and gave us helpful tips along the way. Very happy with our purchase and very pleased with the company!

Highly recommend!
March 17, 2023
I bought my Large in December of '22, it was delivered January '23, and I have been loving having it since. I've done candy, ice cream and yogurt for the Grandkids, but I'm mostly using it for real food. I have been able to take advantage of great food buys when I find them. I'm so glad I finally got one, it's absolutely my favorite appliance ever! I highly recommend joining the freeze drying groups on FB, there's so many ideas and so much experience and wisdom about these on them!

We love our Harvest Right Freeze Dryer !!
March 17, 2023
My neighbor has had a Medium Size Harvest Right Freeze Dryer for a few years. Over the past few months, she has offered to process some of our food items. When the price of eggs and other foods began to explode, I decided it is time to get our own machine. We purchased a Medium Harvest Right Freeze Dryer with the Premium Oil Pump. We have never regretted the purchase and look forward to years of use. Our machine has been operating steady for over a month now and had amazing results with no hint of any issue or problem. If you are thinking about a freeze dryer, will not regret having a Harvest Right Freeze Dryer.

Jane March 17, 2023

I feel the same way about mine. I love it. Food taste fresh and good

Well Worth the Investment!
March 17, 2023
We highly recommend the Harvest Right Freeze dryer. We bought a large in November 2022 and HAVE NOT regretted it. It is well worth the investment. Superior product, excellent quality and exceeds our expectations. I am still amazed at all the different foods we can freeze dry, it's not just for fruits and vegetables. I'm excited to get complete meals freeze dried, saving me time while providing valued nutrition rather than running to a fast foods place.

Jane March 17, 2023

Amen

Freeze Drying is Great, but expensive. Avoid Oil-less!
March 17, 2023

Freeze Drying is an awesome thing to be able to do in your home and there’s no better way to preserve food long term. Harvest Right machines are really the only affordable way to do this. I have had my machine for a couple years now and completed about 180 successful batches of food including shredded cheese, top sirloin, full meals, sour cream, ice cream, vegetables, fruit and more. It’s really comforting having freeze dried food of your own choosing. Having a variety of long lasting sources of vitamins and protein would be invaluable if food supply were ever interrupted. That’s the positive side, but freeze drying with HR machines is not without its problems.

You have to understand that these machines are under quite a bit of stress - often running 30-40 hours at a time with sub zero temperatures, under extreme vacuum, and lots of stress on the pump. I’ve already had to replace the drain valve and send the machine in to Harvest Right to better seal the epoxy plug, and the oil-less pump that I purchased with the machine has gone bad and HR no longer sells or services that pump. This is the hard reality of freeze drying. You have to factor future maintenance and part repair into the cost equation. Freeze drying is not a cheap endeavor. I do wish that HR didn't sell the oil-less pump as a magical "no-maintenance" option and that I was more aware of its longevity. My advice would be to go for the Oiled Premier pump - which is quieter and longer lasting. Remember that this is not like buying a refrigerator that lasts 10+ years without worry. You will most likely incur maintenance costs along the way - and pump replacements are not cheap. On the flip side, there’s not many other option as far as home freeze drying goes. Only you can decide the value of it.

Jane March 17, 2023

We bought a medium machine with a premier pump and have not had any problems with it. I do realize that all machines have their problems but so far it is wonderful.

We like our medium sized HR freeze Dryer
March 17, 2023
We really like our medium sized Harvest Right freeze dryer. We ordered our freeze dryer in mid-January so have had it just over a month. The reason we didn’t give it a five-star review is because we’ve had a couple of problems requiring downtime of a couple days each and software updates were only partially provided by customer service, causing us to be down for five days total, including the weekend. It wasn’t until the last customer service technician forward us the entire set of software downloads that we were finally able to get our unit up and running. Additionally, the defrost cycle and the 15-minute prep “chamber cooling” time is very time consuming when you want to get batches going back to back. Other than that we like the product.

You will NOT regret purchasing a Harvest Right Freeze Dryer
March 16, 2023
I have owned a Harvest Right freeze dryer for several years now and I can honestly say that it is the single best food storage appliance I have ever purchased. I was on the fence about making the purchase, not only due to the cost of the unit, but due to some issues that I had read about online concerning the amount of work it might take to keep the unit running. My experience with the machine has been excellent. There is a small learning curve when it comes to making sure your items are appropriately dried and ready for packaging, and my machine requires frequent oil changes for the pump. Apart from these two issues, I would make this purchase again without hesitation. After three years of flawless service, I did have to replace the relay board due to the heaters no longer working. Harvest Right's customer service went above and beyond with me and I was able to replace the part and have the unit restored to full function quickly and easily. If you are on the fence about making this purchase, I would highly recommend that you pull the trigger...you will not regret it.

A Must Have in Today's World
March 15, 2023
Bought my HR over a year ago and have been amazed at how easy it is to use. I do recommend pre freezing to shorten cycle times. The flavor and nutritional values are retained and my grandkids love snacking on fruit and candies we make. So glad I started freeze drying eggs last year when they were still affordable. Garden harvest was way better utilized and storage is much easier than canning. 24/7 customer service is available if you have trouble or just need some guidance. This has given us a great peace of mind in todays world. Highly recommend!

Jane March 17, 2023

I freeze dry my foods as well and it does save time. I really get excited about everything and can’t wait to see the next food. We had to call customer service for a question about something and he was so nice and explained everything so we could understand.

Overall satisfied with my freeze dryer
March 15, 2023
I have had my freeze dryer for about a year, and I am mostly satisfied with it. It initially had problems, and after hours of going back and forth with a technician, I was finally able to fix it myself, even with my limited mechanical abilities. The second time I had an issue with the touch screen, and the first tech was not very thorough, which caused me to get a part for my freeze dryer that I ultimately didn’t need. The second tech that I talked to about the same problem had a very simple solution for it which took a matter of minutes, and I was on my way. The newest updates in the software have been great, and have made the freeze drying process continually faster, for which I am grateful. Overall, I love my freeze dryer, and don’t regret my purchase. I would suggest doing lots of research before purchasing one, though.

Jane March 17, 2023

Thank you for your comment