Harvest Right Freeze Dryer Reviews
Harvest Right Freeze Dryer Customer Reviews
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Wonderful and Delicious
Wife's Review: We bought our medium HarvestRight freeze dryer in October 2022. We have a large garden and wanted another way of preserving the harvest. We have freeze dried apples, tomatoes, zucchini, strawberries, applesauce, beets, kale, avocados, pineapple, beets, chicken liver, bananas, green peppers and lots of other things but my favorites are mangoes and yellow kiwis. We were gifted a subscription to a cheese site and were getting too many cheeses to eat up so shredded and freeze dried them to top soups or salads or just to munch. Oh yes, had lots of fun with all the candies and ice cream sandwiches! We haven't tried the whole meals yet and mostly are just munching away all the wonderful and healthy snacks. We gave away bags of treats for Christmas gifts. We are loving this wonderful machine.
Husband's Review: We were at first concerned about future reliability, but now know that the dryer proper is basically a freezer, and they routinely last for decades. Of course the freeze drying system also has a vacuum pump which will be “wearing out”, but minimal attention to the oil will probably give 5 years of trouble free operation which can then be renewed by replacing the wearing parts which are available from HarvestRight as a service kit. We did have a minor issue with the vacuum pump’s de-mister, which turned out to be an opportunity to contact and speak with HarvestRight tech support, and I was pleased with how knowledgeable and helpful they were. I even found that they continually make software upgrades which are quite easy to download and install!
Fun and practical
Harvest Right Customer Service before and after your purchase is 5 star
It was 1 year ago that I took the plunge and bought my Harvest Right Freeze Dryer, the 5 tier option. I encourage you to "Go Big" it is worth the investment. I have been keeping mine running 90% of the time. No regrets. Freeze Right Customer service has been extremely helpful. The call service addressed Each issue was fixed with a phone call and/or a part that I requested. The replacement parts were very inexpensive. I ordered the film strip for the heat sealer. Yesterday I ordered a new demister. very inexpensive, and there were also videos to review for cleaning the one I have. So I have a spare.
HR offers the best service and a quality products! Every interaction I've had over the past year has been 5 star!!!!!
Must Be Handy!
Alright, first things first, the idea of freeze drying to preserve food is amazing, and the candy videos you see online that come out of a freeze dryer look quite intriguing as well ha! I was ecstatic when we ordered ours, unfortunately, the first almost 6 weeks of having our freeze dryer we had nothing but issues....but we have it running now.
FIRST, we ordered our unit from Home Depot, waited a few weeks and received the wrong product...YES, THE WRONG $3,500 ITEM... THEN, we had to deal with the frustration of repackaging and shipping off the unit (another ordeal) just to get the return process started...we ordered our unit Jan7 and finally got the right one on Feb14 wowsers! We excitedly setup the unit and read through our manuals and online info....ran the bread through the machine as instructed...and NOTHIN...nothing happened. We tried running candy through....NOTHING.
We started watching ALL THE VIDEOS and read all the information possible, ran all the tests....we had to get on the phone with someone and submitted a ticket as well. There's NO WAY we just spent almost 4k on a freeze dryer that doesn't work!!
THANKFULLY after countless hours of running tests, making phone calls, the latest update (yes, an update after just receiving it..idk) some adjustments to our vacuum part, and voila- we have successfully freeze dried bananas, apples, and yes even a batch of candy,
FINALLY!!!! THANK YOU to all who helped us at Harvest Right, I think my husband could start a side business of fixing local units after all the time invested in fixing our unit HA! Anything worth having is worth paying for...and fussing with...and working on....and learning about.....lol We are definitely excited to get this party started!
Top Notch Customer Service
Wish I had found this sooner
I really like my harvest right freeze dryer it has been a great experience in a new way to preserve food for longer and you make your own meals with your own seasoning to your own taste I am so glad I found this and it saves any left overs no waste any more,a added bonus is,the candy mode is awesome my kids love it the customer service is fantastic all around you talk to a real person and not a machine that is rare these days they care about their customers awesome company I highly recommend their freeze dryer best choice I have made
So simple to use and operate
Outstanding Product and Service
good decision on the oil free pump!
Food Security, Healthy options, and FUN projects.
Graduated from dehydrating to freeze drying.
I bought a Harvest Right to prepare for an unknown future. Droughts, Food processing plants burning down, and burdensome government regulation is threatening our food supply.
I'm tired of discarding food due to lack of space in a tiny freezer for leftovers.
Mostly, I want to be able to store food long term without tying up space and/or wasting food.
Ground beef is perfect for long term storage. No bugs for this girl (LOL!)
Anyway, Harvest Right has build a high quality machine for home consumers and I couldn't be more pleased.
The machine comes with everything you need to hit the ground running. Customer Service is informative. It also arrives with everything you need to start your long storage needs. Those items would include a premier pump allowing for longer use of the oil, mylar bags, oxygen absorbers, pans, impulse sealer, instruction manual, and a starter guide to educate the new owner on the process of Freeze drying. They also have additional accessories online.
I honestly feel more secure knowing that I am storing food for times when it will be so expensive, or not even available.
Going to text a batch of cornbread dressing. Imagining getting half of my Thanksgiving dinner cooked months in advance. HOLY SMOKES. I think that alone is worth buying the machine.
I ABSOLUTELY LOVE that canning jars can be vacuum sealed with this machine. No more hand pumping the air out for this girl!
Next up, ready to go smoothie ingredients; yogurt, freeze dried oj, bananas, blueberries, blackberries, etc...
If you are on the fence, take the dive. The possibilities are endless.
I agree with this review 100% If you are on the fence about just make the plunge. If you are in a small community, go in together and buy a freeze dryer. There is a good on line community for support. Harvest Right's service is excellent as well.
Making my own backpacking meals!
Freeze Dryer after 1 year, very satisfied
Food Waste Reduced!
I recently moved into a house with a yard that has room to garden. Once I realized just how big the harvest was turning out to be, I began to look into food preservation methods other than freezing and canning. That's when I stumbled upon the Harvest Right home freeze dryer. I dug into online research, talked to friends, and found local retailers to check it out in person. It's a fair amount to spend and I wanted to be sure this would be a realistic/worthwhile purchase.
I ended up purchasing from a local retailer in July of last year, so I'm relatively new to the freeze drying world. The only issue I've had so far was not getting a confirmation when I submitted my warranty info online. A call to customer service quickly verified that I was good to go.
It took me a few weeks to get my bearings with knowing when the food was really dry enough to package. I had my bumps along the way, however it has all been worth it. With a few exceptions, my food waste has decreased greatly, reconstitution has been successful (and tasty), and it's been so fun to see what works and what doesn't.
My overall goal was to reduce food waste and have the security of shelf stable food for future use.
Not one regret investing the time and money!
Freeze Drying skeptic converted!
I have been canning and drying food for many years. It’s a great way to save money and store healthy food for my family. The issues with these food preservation methods are that they can’t be stored as long as I would like them to, the loss of flavor, texture change, the storage space required, portability and durability. When I first heard about freeze drying, I thought it was a gimmick or a fad that would soon pass. I am very glad to say that I was incorrect.
Food storage by freeze drying is more amazing than I could have imagined. It really is much better than my food dryer, that shrivels, discolors and removes flavor. The mylar bags my freeze dried foods are stored in are much more durable than the glass jars I use for canning and take up MUCH less space in the pantry. They are also so easy to use and transport when we go camping, hiking, or on road trips. Freeze dried goods also make excellent presents, people LOVE the freeze-dried candy! Another problem that my freeze dryer has solved for me is storing dog food and treats. This has always been a concern of my about how to store food for my four legged family member. Until I found freeze drying, I didn’t think it was possible to have a method of storing food for my furry family member. Now all of the family has been taken care of thanks to my HarvestRight freeze dryer.
Debbie Spoons
Do your research before buying be sure your work area can have the size of FD you want. Don't be scared to look up how to freeze dry something minumize messes
A little buggy but food is great
Great Customer Seevice
I recently purchased a medium freeze dryer from a local store and not directly from Harvest Right. When I got my freeze dryer home, I found that the trays and the power cord were for a large freeze dryer and didn’t fit in my machine. Of course, the third party seller couldn’t help me and said I needed to contact Harvest Right directly.
When I called Harvest Right, the customer service was extremely helpful and shipped me the replacement parts right away. I couldn’t be happier with the speed of service and the helpful understanding of my situation. Since then I have completed the set up and have almost completed my first batch of freeze dried oranges. Very exciting. So far, everything works the way it’s advertised.
Worth the Investment
I recently got a Harvest Right freeze-dryer and absolutely love it! My primary reasons for getting a Harvest Right freeze dryer were to make healthy crunchy snacks for myself and to preserve food. I love that I am able to make something crunchy, quick and easy to eat, and easy to carry with me that has no added preservatives or sugar. I have had peas, asparagus, beets, strawberries, bananas, pineapple, beans, mushrooms, peppers, cheese, and so many other things. They are absolutely delicious, and much more healthy than what I used to snack on. It brings out a lot of good flavor in the fruits and vegetables. I have been sharing my freeze-dried snacks with friends and coworkers, and they are all impressed.
It has also saved me money on groceries by saving me from wasting foods. When something in my fridge looks like it might be getting close to its end, and I know I won’t get to eating it before it would go bad, I will stick it in my freezer until I have enough food for a full freeze dryer load and then run it. I can’t wait to start preserving all of my garden goodies this summer! Usually a lot of my produce goes bad, because it all comes at once and I can’t eat it all that fast. This will be a great way to prevent waste from my garden, and have my garden goodies year-round.
The machine is somewhat large and heavy, but once I had a place to put it planned out and an appropriate table to put it on (make sure you have something that can hold about 200 lbs.), set up was a breeze. The instruction manual was clear, and everything was included that a person would need to get started (except a drain bucket for defrosting the machine). \
Running the machine is simple. Unless you want to do something special, you pretty much just have to push start and follow the instructions on the screen.
I have only had one issue so far when it got “stuck” on the freezing cycle. The solution was simple, though. I just had to turn off the freeze dryer using the switch on the back of the unit, wait a little while, and turn it back on. That solved the issue and I haven’t had that problem since. The same things happen with computer software-just a typical thing a person must deal with when handling high-tech items.
I highly recommend getting a Harvest Right freeze dryer if you can. It is a big investment, but I feel it is completely worth it.
Great Company
I am new to freeze drying and cannot say enough about how great Harvestright is. It can be very intimidating and overwhelming to get started, however, the emails, the phone support, the videos, the manuals, and the freeze dryer itself make it so incredibly easy. I have had fun learning and preserving our food. It gives me great reassurance to know we have food on hand that will last and that if I need help from Harvestright, there is a friendly voice on the other end of the phone.
Thank you Harvestright!
Vacuum Seal Issue Resolved
Great customer support
I bought a Harvest Right freeze dryer several months ago from TSC and I've been having so much fun with it! I thought well...this thing is like a big freezer that works in reverse. But no this is a vary complex state of the art money making tool, it is vary well made and innovative. It has the capability of being upgraded or repaired right over the phone!
I ran into a software glitch with mine and felt quite defeated, I called customer support at 10 pm thinking I would leave a message but no they answered and helped me fully repair it that night!!! Bravo Support team!