Economy Bookings Reviews

dishonest website,

 bait of a treacherous phishing,

 I booked this March 14, 2023 on the economybooking.com site a small vehicle for 3 days on the island of kos. the site made me an offer at the reasonable price of 48 euros with the cancellation option included and including the complete insurance for the vehicle to which I subscribed. 

but when I booked and settled the payment with my credit card, the site confirmed everything to me in detail, namely the type of vehicle, the dates etc… however it tells me that I paid 95 euros in fees administrative and that I still have to pay on the spot and on my arrival in front of the agency the 48 euros. there, I fall from the clouds. 

I was totally mistaken in my steps and therefore, I canceled the reservation without delay. I was assured that the booking included free cancellation as stated in the ad. I almost instantly received the email telling me that the cancellation of my reservation was accepted, but that the sum of 95 euros that I paid would not be returned to me for two weeks. 

I objected and demanded the return of my money since I canceled the transaction within the same quarter of an hour. a lady called me to ask me the reason for my cancellation. I told him as I explained previously that I do not agree with the price which is at the beginning announced 48 euros and at the conclusion, it ends up 141 euros.

 after 10 days of waiting, I was returned 60 euros and retained 35 euros.

 I strongly oppose this type of business which I find dishonest. the people behind it are unscrupulous. I wasted my time filling out their form and when I changed my mind they still charge me. with a semblance of a platform that is more a kind of phishing, they make easy but dirty money. 

I may claim my money by many reminders and insistence, but the scamps continue to this day to turn a deaf ear. this is the reason to denounce them to the general public.

 on the carjet site, I easily rented the same vehicle by paying 50 euros and with free cancellation 24 hours before the date of taking the car.

 I have only this advice to make: Beware of economybooking.com!

 There are several car rental companies on the web that are honest and clean.

I made a reservation via your website on 15th February.

Booking B41378338 for a total sum of 250.81 USD.

Economybookings.com charged this amount from my friend's credit card.

Since I did not have my own credit card with me Europcar did not accept my booking while registering at the desk in Tel Aviv.

Then I canceled my reservation after 1 hour booking but Economybookings.com still charged my friend's credit card. Since I did not get the car I have requested to get a refund of my money back but Economybookings.com never replied even though I wrote them 3 times.

At least you can reply to my mail as a courtesy. Please refund my money back.

Terrible outfit. Snagged a great price for a full size rental car for $25 per day in Vegas. Billed for $945.60, about $75 a day. Asked multiple times for DETAILED costs to see what taxes or charges were included. NO RESPONSE, only same Total Amount. No Communications. No customer service. Grrrr. Our rental car was struck by a large Elk in Utah and badly damaged. My USAA car insurance paid for damages except $500 deductible. Deductible to be paid by credit card used to pay the INFLATED charges by Economy Booking but need a breakdown of the charges from them. Have requested this for over 4 months. NADA. DO NOT USE THIS INEPT AND DISHONEST COMPANY.

I made a reservation on Dec 12, 2022. The website states that payment will not be processed until reservation is confirmed. They responded with a much higher quote so I cancelled and sent an e-mail confirming the cancellation.

They processed the payment anyway, then refunded the money minus a $67 cancellation fee. Each time I have tried to resolve this I receive a confirmation that they are working on it, then no follow up. I have been trying for 3 months now.

OMG, SCAM....don't use these guys, I just had a reservation with CLUBS rental car, Miami, FL. First off the location was a sketchy off site location with no cars in the lot. They didn't want to honor the price I had with contract with Economy Bookings ($168/week) and said I didn't have the right insurance but could sell it to me for another $1100....OMG...stay away...I tried to call customer service for Economy and was told there is nothing they can do and I wasn't going to get my deposit back. I think the whole thing is a big SCAM...don't use anything from this site. When asked to talk to customer service they said only by email, 7-10 days to reply...unreal...STAY AWAY

These people are crooks! I booked a car through their website for a Thrifty Car Rental. 5 days before the rental is to begin, I phoned Thrifty, with the reservation number sent by economybookings.com, to cancel as my flight departure was changed.

Thrifty was great to deal with and said "No problem, the reservation is cancelled and you will receive the refund within 7-10 days". All good.

Today, I receive a confirmation email from economybookings.com reminding me of my car rental starting tomorrow. I called them and all the sarcastic man on the phone kept repeating to me "Thrifty never told us!" When I said "Thrifty says I will be receiving the refund in 7-10 days" his response is "Well, lucky for us Thrifty doesn't have your money, we do and you are not getting it back."

At this point, RBC (it was booked to my RBC Visa card) says I need to wait 15 days before they can reverse the charge, but it is still absolutely appalling to have a company operate like this.

Stay as far away as you can!!

They absolutely do not respond to my emails.

I'm a foreign military I rented through economy bookings and I paid 1,800$ for a car that I didn't get from " thrifty " because my last name on my debit card is one letter different from my driving lisence, I didn't know that was a big deal coz in my country that's fine .

I called economy bookings for a solution after I went back and forth with thrifty trying to find a way coz I was stuck in " DFW " without a car and they said we can't do anything coz the time of your rent already started and the only way is to email their support team .

I sent a very clear email and they replied after a week putting all the blame on me saying I'm not there on time and I didn't have money on my credit and I didn't bring documents !!!! And that's not true coz I provided everything .

They showed ZERO appreciation and didn't try to help at all !! Like yes I know you have a policy but I didn't receive the car because I didn't want to its just that things took a unexpected turn .

SCAM. I brooked a car rental in Cali, Colombia for Christmas Day. When I got there they said they had no cars to rent for me. They took my deposit of over $300. I’ve asked for them to refund my deposit but it appears they won’t be issuing a refund based on others who also got screwed the same way.

DON'T DO IT!! I booked this in a Covid Fog, less than a week after my mum's funeral so I could go pick up my brother's ashes in Brisbane. Yes, a triple whammy, so booked through these people as they had "East Coast" as their link. So, thinking it was East Coast Car Rental (because that is what I typed in) I stupidly didn't look at the actual web address.

So, in my Covid Fog I booked the car at Brisbane and bought the insurance. I rang East Coast in Brisbane in a panic after I realized this was an offshore company. They said, the insurance was useless, and they were aware of these people but there was nothing they could do. I wasn't the first one that had been caught. I went back and cancelled the booking. Within literally minutes I had a cancellation fee of AU$67! The booking wasn't even one hour old and not for another 4 weeks.

Massive scam and companies in Australia just don't operate like this so I'm absolutely gob smacked and horrified at these people. Just do yourself a favour and don't try and go cheaper. Support your own country and be safe. I cancelled my bank card just to be sure.

I booked online and was given a total price for a rental car in February. Opened my Mastercard statement and was charged much more on the credit card than the total price that was identified when I placed the order. I cannot find anywhere a phone number or any contact data to have a talk. Very fishy company.

Booked a car for 8 days and did not have credit card on the pick up as my account was temporarily blocked due to suspicious activity/hacking. I called their customer service to add my friend’s name on the rental, so we can use her credit card for the deposit as it was FULLY-PAID already but I was told that they cannot do anything to help me but offered to assist for a new booking instead. Like totally disregarding my concern and my fully-paid reservation. I did not get to pick up the car and I refused to book another reservation thru them.

I had emailed them but I was told that I cannot get a refund. This Company has an ODD policy close to being the biggest SCAM and does not offer decent service to Customers.

DO NOT USE this company.

We were to arrive at 1pm and pick up a rental from Payless car rental at the Portland airport.

Our plane arrived late and we arrived at the counter at 5pm

Payless counter rep found the reservation and confirmed they had plenty of cars.

However, economybookings had a block on the reservation. We contacted them via phone and they claimed that Payless had denied the booking and they could do nothing. This was said in front of the Payless counter agent. The counter agent, hearing this , asked the economy booking rep to un block the reservation and they would rent us the car. The economy rep hung up on us.

We got a rental car thru Payless and made a complaint to out credit card company. By the way, Payless are mgr continued to try and open the blocked contract through the next 24 hours.

75 days later we got a response from Economy. Their letter to our complaint read "we could not honor the clients rental due to issues beyond our control". Vague and a total lie.

We have re initiated our complaint and are looking at a class action suit for deceptive business practices.

DO NOT book a rental through this off shore sham. We will update here with a copy of their responses and any ideas on how to respond.

We are also making complaints to the consumer protection agency , as well as master card, Bank of America, and will be noticing AAA and The ARP.

We intent to alert every contact we can.

By the way, our contract was for $403.00. Economybookings normal fee is less than 10% on a booking. They didn't pay a dime, instead keeping the whole fee. They are a scam...

Scam! Don't book with EconomyBookings,3.5months later they still owe me 1500€ from the full car insurance.I sent all the documents for the claim 3.5 months ago, they said in the receipt it would take 10 business days and after emailing them 20times with no reply, calling them 4 times they cant give me any information or phone number of the insurance department.

Don’t use this service!!!!!! I’ve booked a prepaid for 18 days!!! and have bought a full coverage insurance. On pick up point in Malta I couldn’t get the car because I had to pay plus 450 € for insurance, because I didn’t have a credit card. I wanted to cancel to refund rather half of payment, but they don’t return any!!! I’ve lose my money and get only message “When you complete the reservation, you have read, understood, and agreed to the Cancellation and Non-refundable Policy disclosed during the process of booking, therefore, you accepted and agreed to the transaction, made the reservation and received confirmation.” But for example bookingeconomy could return half because I didn’t use my order at all. They even didn’t offer me discount of next booking! I totally fractured and angry about this service. I don’t recommend to use it. Better to rent a car directly

Horrible experience with this co. Refused to refund car rental costs when we were stranded due to the winter storm that’s still messing up travel. All flights in/out of our city were cancelled so we couldn’t get to destination.

Emailed this co the same day to cancel. Responded with no refund and no exception for unforeseen circumstances. Airlines and hotel refunded $$ because it makes sense. Total rip-off.

Stole my deposit and left without a rental car in Mexico.

Our flight was delayed and my husband contacted them that our flight was delayed but they are claiming that they have no record of that contact and they are not responsible for any changes in flight schedule. We arrived at the car rental company after our delayed and they had a car for us, however, EconomyBookings never transferred any of the money we paid them to the car rental company as they can canceled our reservation. The biggest problem is that they have NO customer support. There is a number to call on their website but it is just a front, if you are calling about a post booking request they just tell you to fill out an electronic form. I called 4 times and was not able to talk with a person. They kept our approximately $450 and did not fulfill their end of the deal and pay the rental car company.

I hired a car for 1,300euro which I never got...

This is a scam website period.

I spent handfuls of dollars purchasing from your website which I can easily ignore or dispute. But, I just let you know that I will file a claim for your company even if I have to spend thousands of dollars. Expect me!