Economy Bookings Reviews

Economy promises a lot and delivers little. They coerce with cheaper prices, and then hide behind T&C with 0 flexibility when extenuating circumstances arise.

I had a car rental completely prepaid in advance. Before the rental, my credit card used for this got stolen. The car rental company denied my rental, even though it was prepaid, and they told me to get the refund through Economy because it is a 3rd party rental. Economy had no sympathy for a stolen card, and simply brushed everything off as Legal under their T&C. Useless company, can't even help with anything else. Go use ride share apps for a better and more flexible experience.

This company offers insurance called full coverage. This is a scam. When you submit a claim do not expect anything from this fraudulent company. They are located in Latvia out of our judicial boundary. I recommend buying insurance in civilized country instead of being scammed by Con artists.

My au pair used them and they looked for reasons to not repay her auto claim. (she hit a deer)

So she paid a ton for insurance that isnt useable. Also they make you repay it first and you have to hope they repay you.

On Sunday, September 8, 2024, I arrived at Orlando International Airport and caught the shuttle to the rent a car site. The site is an out of the way rental office and I didn't see any cars on the lot to rent.

When I arrived to pick up my reserved rental car, I had all the required documentation. The representative stated that he could not rent me the car because he could not accept my renewed Virginia driver's license paperwork, along with my pictured driver's license.

He refused to rent me a car or refund me my deposit. I contacted Economy Booking and the company states they have the right not to refund the deposit or rent the car for a "No Show" if the documentation doesn't meet their requirement.

I requested an explanation for why the company would not accept my driver's license and they refuse to give me an answer or my refund. I had to file a disputed charge with my credit card company to receive my deposit.

Also, beware that the company charges you $10 dollars a day if you use your own insurance and there are a host of other charges, they will hit you with when you arrive at the rent a car site. In my opinion, this is not a credible rent a car company and I will never book another reservation with them.

I gave it one star because I had to give it a star rating in order to have it posted. The company doesn't deserve any stars.

SCAM, Fraud! Beware!

Just TRY and get your refund when you’re completely 100% eligible. just look at the ridiculous number of maneuvers they hv created!! . They want you to trip up because their system will lock you out with “too many Attempts” and Even worse, they purposely make your registration fail via email link .. when you call for an over the phone desperate help with the refund, they have the script memorized!! “ We cannot issue a refund over the phone . You have to do that on our website.”…Again, their website “crashes you” on purpose.

Every page declares that cancelations up to 1 hour before pick-up are free. THEY ARE NOT. Economy Bookings charged me approx. $80 to cancel.

To add insult to injury, the customer service rep repeatedly asked me why I didn't read the fine print!

Price advertised was not price charged. I tried to get credit within 30 minutes of charge to card. Impossible customer service to get a real person to speak to. Catch is in fine print once you are sucked into false advertised price? $70 dollar fee to credit the card you made the reservation on. Total scam!

Avoid Economybookings like the plague!

(This should have been a 'no star' review.)

I have rented a car through that company for a month but because of personal reasons had to bring the car back after only 18 days. I have asked for a refund for the days I did not use the car, as done at every other rental company, but they refuse to refund me at all.

in that case cheap is very expensive...

I would avoid this company at all...

I would avoid this company at all costs. They advertise tree cancellation on rental cars, however if you cancel, you are issued a credit, not a refund to your original form of payment. If you ask to have your payment refunded to your original form of payment, you need them to go through an additional set of12 procedures that took an Economy Bookings "supervisor" 18 minutes to outline. I called this outfit, which is based out of Latvia and appears to have an office in New York, twice to try to get assistance cancelling a reservation. Both times the agents were rude and verbally abusive. The "supervisor" told me he would see me in kindergarten. At no time whatsoever was it disclosed on the website or by ANY of the representatives I spoke to that my "free" cancellation involves a $75/€60 fee in order to use or transfer the credit. This is straight out fraud. Cancellation is not free. It indicates that these fraudsters in Latvia are so desperate for a buck that they will do anything to cheat, deceive, swindle and lie to unsuspecting customers. Beware and book with them at your risk.

Hi - I recently purchased the Economy Booking "full coverage" on a rental car in Mexico, for $900 US. When we went to pick up the car, the agent said our policy did not include 3rd party liability which is mandatory in Mexico,

So, I cancelled the insurance from Economy Booking before picking up the car, and bought proper coverage from the agent.

For the last 7 weeks, I've been trying to get ahold of an agent online or in person but only got form letters.

Finally, today I was informed that "full coverage" does NOT include basic insurance, so even though I did not use the Economy Insurance at all, there is no refund.