Economy Bookings Reviews

My sister and dad went to a trip in New York my sister did not have her Have a credit card in her name they refuse to rent to my my sister and father. They had to get another rental from enterprise who had no problem doing so. Also economy charge my dad's card now won't give back money. BIGGEST SCAMMERS NEVER USE

Tip for consumers:

Rent cars my dad had plenty of card they could if used just flat on refused but charged his card a month before

BE WARY using Economy Booking to rent vehicles. The company’s promotions are misleading. We booked a vehicle five months in advance of our vacation.

Specifically, we rented a 7-seater Ford Expedition for our 9-day trip to Maui. The promotion was for $68.53 CDN per day, which we thought would total to ~$697 CDN.

However, we were charged $1,187 CDN on our credit card. When we called Economy Booking to understand the charged amount, they claimed the promotion was for the first day only and the cost was indicated in the fine print.

Honestly, who reads the fine print??!? The company should have specified the deal was for the first day only. Due to this exorbitant cost, we wanted to cancel our rental; however, there was a $75 EU cancellation fee despite canceling 4 months in advance.

We decided to bite the bullet and absorb the cancellation fee. In the end, we still found a better deal despite the cancellation fee. We found a 7- seater vehicle for 9-days in Maui which costs $748 CDN plus a cancellation fee totaling ~$868 CDN – we still saved $320 CDN!!!

The fact that Economy Booking was not flexible nor understanding about canceling even when we provided ample notice is off-putting. We are living in uncertain times where plans change all the time.

With that said, I suggest customers look elsewhere – a company that is more flexible with cancellations and more transparent in its advertising.

I used that website to rent a car in Orlando and there was scam that happened to me.

Shortly I arrived at the airport around an hour late because of the weather conditions and that’s usually normal even with a few hours late, but I couldn’t find any shuttle to pick me up to the rental office outside of the airport and after contacting them and no answer for more than an hour. They sent me a message saying that the reservation is cancelled and you basically I’ll not get a refund. The company’s name was seven auto.

What I learned about this company is that they do that a lot and they don’t send shuttles to pick up customers and sometimes they even charge more fees (double the rent).

I contacted economybookings.com customer service and after around two weeks they sent me back saying that they will not issue a refund.

It was a surprise to learn that the charge for the rental car posted outside of the U.S. My credit card company declined it. I felt uncomfortable that this was not disclosed up front.

I was searching for a car rental and came upon Economy Bookings. I saw the rate as $18.00 per day. However, when I calculated my total cost, I determined there was a $200.00 difference. When I called, I was informed that although the ad read as $18.00 per day, that is only for the first day. The remaining days are at the regular rate. When I confirmed what the representative was saying, she became rude and unresponsive.

I find their ad total misleading and untruthful.

Do yourself a favor and look somewhere else. This company does not honor reservations with horrible customer service. I booked 6 months in advance, paid deposit, showed up with a confirmation email and a voucher issued by them and the reservation could not be found. Go directly to Hertz, Avis or Budget and save yourself an unpleasant experience.

I will never use this company, Economy Bookings, again in my life time. I take offense to people taking all my information including my credit card and not actually giving me what I purchased online! I believe this is fraud and in order for you to stay in business you guys need to do the confirmation as soon as you verify and say we have the car.

This company will take your money (500$) to pre book and if you don't have a credit card (even if you have the down payment instead of credit card) you are screwed, because they don't allow any changes and they offer no solutions.

Warning This Company is a scam I was charged for a Rental car Booking and was stranded at the airport. The rental car company didn't even have a shuttle to pick me Up. They still charged my credit card for services and insurance they never provided.

They should be investigated and shut down by Consumer protective services. I was stranded at the airport for over three hours trying to get an Uber. Sometimes It best to go with a proven company they are cheaper because in the end they will not provide you with the service you paid for. and still charge you. Buyer beware you have been warned

I made on online car reservation with EconomyBookings.com in advance of my trip to Cancun.

In order to avoid problems with insurance coverage, I purchased "Full Coverage" insurance at the time of booking. When I arrived at the America Car Rental desk, I was immediately told that they did not recognize the "Full Coverage" policy and that I would need to purchase additional insurance for $600usd for my 14-day rental.

After 2 hours of arguing the point, America Car Rental reduced the price to $325usd. They had me over the barrel. I had to either pay for their insurance or walk away from my rental with no refund and having to find another car from another rental.

I made a complaint to EcomonyBooking.com. A little over a week later I got an email telling me that there was nothing that they would be willing to do about this. I replied with another email to say that I don't accept their decision and that at a minimum, I expected a refund for the "Full Coverage" insurance I purchased.

I still have received no response, more than a week later. I then called their support line. I was told by the agent that a decision had been made and that if I didn't agree with it, I could write an email.

I insisted that I be transferred to a manager, and that was refused. The agent was totally unwilling to assist me in escalating the case. This is a completely unsatisfactory experience. I encourage anyone who is planning to use this booking system to not do that. Based on this awful experience, I will never use them again. Period.

One star is too good for them! I rented from the Orlando location to spend a week one hour away in Cocoa FL. I had a flat tire and was told that there would be a $185 fee to replace the tire, or I could drive two hours at my own time and expense to pick up a different car.

I do NOT recommend using this company to book. (even tho the rental price was very GOOD.) They sold me 'full coverage' for my rental, as well as "Roadside assist" for my U.S. trip. Their "Roadside Assist" is only available business hours in European time, and was a complete farce for U.S. traveling. the "Full coverage" was NOT honored by the rental counter, which added their own taking up my cost.

The customer service person I spoke with was in Europe, and very unhelpful. Please Do Not Use This Company to Book.

I’ve been emailing this company about a transaction on my credit card. My credit card was stolen and was used to make a reservation, car was never picked up I don’t no why. I called and emailed this company I even sent them my doctor's paperwork saying I got COVID and I didn’t make the reservation at all.

I rent through enterprise car rental I will never rent thru this company. I’m at home sick fighting thru email to get my money refunded on my card. They wanna give me a voucher, I want my money and I will never go thru this company after what’s happening to me.

They don’t know how to satisfy people and refund after a situation like this. I’m calling my credit card telling them it has been stolen because I'm done with this company...

I made a reservation last night and called this morning to cancel the reservation.

I had questions about the charges. The female on the phone was extremely rude. I asked about a confirmation number related to the cancellation,; She hung up the phone.

I would not recommend any Veteran do business with this Company. I only gave one star because there is none lower.

I booked a car from booking.com last month on 7 April 2022 and to pick up the car from Auckland, new Zealand and in the online recipe asked me for prepayment and I paid mentioning that I should pay the rest at time of collection the car but the car rental company took the total fee. I was double charged and I sent an email to economybooking.com explaining the story to them. They denied what they have mentioned on the receipt and say above $100 prepayment is only booking service fee. I believe that this company lie to customers. I will follow up on this in Consumer NZ.

This is the worst scam I've ever had in a car rental. I booked a Kauai rental. It purported to be $63/day from Avis, which I thought reasonable. I declined damage insurance, roadside assistance, etc.

Having a grasp of basic math, I thought this would be $441 for the week. I thought what was in small print - $1182 was with all insurances etc. There was never a chance to check what was to be billed to my credit card.

Well $1182 was the amount billed me. And when I reached Economy Group in Latvia they said that $63 was only for the first day!!! Each additional day must have been $187. To cancel the booking 3 days later cost $75 Euro.

This is fraudulent. And I can't see how to post my review amongst the, no doubt, company written glowing reviews on their web-site.

I booked online a year ago, when I arrived to pick up the car my reservation did not exist. I tried several times to contact them, no support or customer service.

I can't understand how this website is still robbing money from

innocent people. My bank refuses to return my money, they say it's a scam company and I'm still fighting after one year to recover my money!

Very bad experience! Never book a vehicle from economybooking company again! Be sure to book a vehicle with the rental car company that owns their own rental car. Cars booked from this company are sub-leased to consumers from other companies. In case of any reason, even if the booking is cancelled more than a month in advance, a lot of advance payment will be withheld.

An absolute scam stay away don’t touch

Never book through economybookings

Booked a car in advance, flew to the airport, the dispatch went to the Hertz company, our flight was delayed. We waited at the front desk for an employee for 40 minutes. A woman came and said that she had no idea what this site and booking was, we had to pay her directly and she would not give us a car. 

I called the police, dealt with the police for another 1.5 hours, the company employee did not introduce himself. As a result, we at a local company took a car in 10 minutes, it cost half the price.

After I asked for a refund for the car reservation, I was also refused, due to the fact that I did not appear and did not take the car. Never book through this site and the Hertz site. Irresponsible companies that waste time, do not provide service, earn not by refunding money.