Butcher Box Reviews

Butcher Box
Based on 26  Reviews



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About Butcher Box

Butcher Box got its start with founder Mike Salguero when he was amazed by the pure, natural taste of a 100% grass-fed cow. But not everyone eats such amazing beef simply because not everyone has access to it. That’s why Butcher Box is seeking to make grass-fed meat more accessible.

The company started up in just cafes around Cambridge, until they were finally able to get a shop in Harvard Square. Over the years, they’ve grown rapidly, serving 10,000 families a Butcher Box in their homes for dinner. They’re working tirelessly to provide everyone with a friendly neighborhood butcher that’s always open online.

Products:

Butcher Box is committed to finding everyone high-quality meat that’s healthy, which is why everything is tested before it goes into your box. They’ve searched far and wide for a collection of producers who are trustworthy, including family-run farms and companies who keep animal welfare in mind.

Choose from any one of their meats, including beef, chicken and pork. Beef is 100% grass-fed without any antibiotics or hormones, while all cattle are raised humanely. Chickens spend their entire lives in the field too, so that they’re leaner and healthier. The same goes for pork, so rest assured that they’re never given dangerous hormones.

How Does it Work?

When you order from Butcher Box, you must first choose your box. Pick from a mix of beef, chicken, or pork, or customize what you’d like. The box will then be delivered right to your doorstep in an insulated box with everything frozen and packaged well. From there, all you have to do is get cooking.

Cost and Price Plans:

When you get started, Butcher Box can pick out a balanced assortment of easy items for you, or more interesting cuts and you get to choose from a range of 12 add-ons for your box. The base price begins at only US$129 a month for 8-11 pounds of meat that will let you eat a total of 24 meals. When considering the Butcher Box vs Moink box, the base price is certainly cheaper.

If you’re cooking for more people though, try the Big Box, which costs more at US$238 a month, but with double the meat. With this box, you’ll receive 16-22 pounds, or 48 individual meals. Choose your own meats or let Butcher Box give you a little bit of a surprise when you receive your box. When it comes to Butcher Box vs Omaha Steaks you definitely have many more options.

Customer Service:

Butcher Box will deliver right to your door and will not require a signature, since the meat is perishable. Track your package when it ships, or give specific delivery instructions for when it arrives. Everything should arrive frozen and packaged well, although if you ever do have any issues and want to cancel your subscription, you are able to do so at any time prior to your invoice date. Just log in and scroll down to the bottom of your page.

If you have any issues, be sure to reach out for support at [email protected] for answers to all basic questions, or refer to their FAQ page. That said, they’ll ship to anywhere in 48 states with free shipping.

Online Reviews/Complaints:

People so far love Butcher Box, in part because the price is so affordable for the amount of high-quality meat you receive. You are also able to get a huge variety of meats and different products that you wouldn’t normally buy at the store. Moreover, you will be able to make your meals more delicious with new cuts that really are high quality.

Not everyone is a huge fan, though and while they love the quality of the meat and the packaging, the service itself has some problems. People have gotten packages shipped on the incorrect date, or have found their boxes sometimes thawed. Not everyone loves the price either, since local producers may be less expensive.

Competitors and Alternatives:

If you like Butcher Box but maybe want to try a different company, there are a few competitors and alternatives available to you. Try Grassland Beef if you’re looking specifically for beef, with their chefs making everything fresh and full of nutrients.

There’s also Tendergrass Farms, who also provides all sorts of meats for you to choose from, if you want to spice up your diet. Farmer Girl similarly ships out all sorts of meats that are all high-quality, fresh and with incredible flavor. You certainly have other options if Butcher Box is not to your liking.

Where to Buy?

For your own Butcher Box, look on their website to order right away. Also check in other websites like Groupon for daily deals on your box when you purchase, or for another form of ordering if you feel more comfortable with their website.

26 ‘Butcher Box’ Reviews
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1 Review

Think twice before giving Butcher Box your credit card info



October21, 2020

Before you sign up be sure you realize you are their customer for life. They do not let you cancel! We ordered once. It was ok, not special so we cancelled. That was in June. In October we received email saying an order was coming for $149. We called and said we canceled. They said “no you didn’t.” We said cancel now. They said “too late it’s already shipped” (even though tracking Info they had sent says “not yet shipped.”

I emailed. They responded admitting we DID cancel but claims that we “renewed.” It’s a lie. In truth in October they sent an email. We opened the email, not knowing that the MERE FACT of opening the email meant to Butcher Box that we renewed. In response to that email we said “no thank you.” Didn’t matter.

So we have $149 on our credit card and meat is arriving we do not want and did not order. Worse and far more importantly, they blame us for mistake.

Forget Butcher Box. There are lots of struggling butchers in your area who would love to sell you organically grown product from local farms. Shop local and avoid Butcher Box unless you like people having your credit card number and charging whatever and whenever they want.

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1st Box



September23, 2020

I received our first big box 2 weeks ago and have been happy with the mailing/shipping 100%. The packing was great and the meats were still frozen. It's just my and me so I'm going to change to the small box. We've hardly made a dent in the large box! We loved the ribeye's, hamburger, and bone in, skin on chicken thighs and drumsticks! I cooked them on the grill with only salt and pepper and they were delicious. My hubs ate 4 pieces and wanted more! Very happy with their service!

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1 Review

Scam?



September21, 2020

Meats are good, probably not worth the price. Some of the packages were torn. Box arrived late and VERY damaged. They gave me a credit for a few torn packages, although I wanted a refund. It has been 2 years and I still haven't ordered again, so my money is just sitting there.

I also learned that a lot of people have had a box delivered to their house, although it wasn't theirs. They call butcherbox and they are told to just keep it. Sounds like a scam to me. Probably trying to market or write off meat they aren't going to sell.

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Company not organized



September20, 2020

Definitely not worth the money. We tried ButcherBox as with Covid19 it was difficult to get meat and such. Not only is it not worth the money in our opinion, but in addition, they screwed up orders and sent us two boxes! At $270. a pop, it sure adds up. Also, they failed to deliver on promotion promised. Going to get our meats at local market.

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1 Review

Not a good value



July13, 2020

I ordered my 1st Butcher Box a couple of weeks ago. Not knowing what to expect, I ordered the mixed box for $149 in order to sample different items. The box came quickly and was well packaged.
What I received, however, was disappointing. Strip and Ribeye steaks are very small and very thin, had to be very careful not to overcook. Salmon portions are extremely small. Most disappointing were the chicken breasts. Very small, not grass-fed, and not even organic. Same for the uncured bacon. I know that I can get both of these for far less $$.
So I cancelled my subscription and stated VALUE for my reason to cancel. I very quickly received an offer to switch to the "chef's" box for $119, but was not able to find out what that box contained. This box is not available in their regular offer (why not), so clearly a ploy to keep me engaged. I didn't bite. I know I can obtain better quality meat locally, grass-fed and/or organic.

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1 Review

Nothing but Great Experiences



June23, 2020

I order 6 3-lb chicken tenderloins every 2 months for $149. Every once in a while, they run a special...pay $25 and get 2 lbs of Ground Beef for the rest of your membership. I've done this twice now - once for Ground Beef and once for Bacon. I also add 2 lbs of Ground Beef and/or Ground Pork to my "box" for $15 each. All totaled about $7 per pound of meat for organic, ship to your door service, meat that my 7 year old knows by name...she doesn't each burgers, meatballs, chicken or bacon anymore unless it's butcher box. You can really tell the difference. In all my shipments, I had one issue with defrosted Bacon and did the right thing and sent more. The service is definitely worth it.

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1 Review

Do not get what you order



June17, 2020

They started off great with our first 2 orders. The last 3 orders
we got have been substitutions. We ordered fillet mignon and got ranch steak we let them know and said they would send it with our next order.
We got the next order and no fillet mignon now we got flank steak.
This month we did not get the 2 fillet mignon they said they would send in addition to our normal box and they did not send us our free bacon we are supposed to get with each order. Maybe they were growing to fast or demand is too high so they do not care. I asked them to send me the 2 missing steaks and the missing bacon but they won't until we order a new box. Waiting 24 hours for a supervisor to call us.

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August 24, 2020

I have been using Butcher for over a year and have been very satisfied. With that said I have to question your review, I have never ever seen fillet mignon available it has always been Ranch steak. I have always gotten my free bacon, my free wings, and my free drumsticks every month and they have never substituted a single item. So I have arrived at 2 possible conclusions as to why you didn't receive what you think you ordered. First, with COVID running rampant throughout the country, there has been a shortage of beef and the second reason is you have no idea what you ordered again because fillet mingnon has never been an option

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1 Review

Need to Work on Fullfillment



May30, 2020

Meat - Great, never thawes when i get it.
Packaging - okay, some had minor tears but otherwise fine since it stays frpzen.
Getting what ypu ordered and paid for? Pretty damn awful.

Theyve offered and sent "replacements" of lesser value in follow up boxes however THOSE boxes are short items. Its like a running game of catch-up with no end in sight, no refunds for the extras they dont send you and continued shorting on orders.

Look i get that meat supply chain is messed up due to corona, but just REFUND us if you cant fill the order or your replacement is of way lesser value than what we originally orderes. Great quality meat but need to learn to set realistic expectations and take low inventory items off their site instead of making empty promises. Disappointed and will cancel if they dont gwt their act together...

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