Blissy Pillowcase Reviews

I purchased from Blissy in 2021 & they were fabulous. I just put through another order 1 week ago & no dispatch, no shipping & zero customer service!! They reply with a generic response of shipping 1-3 days every day. I guess no human is replying but rather a bot automated system replying to emails. PATHETIC! It's been a week & nothing. Looks like I have to dispute this with my bank for deceptive practice & misconduct. Buyer beware. Their cases were great but service has gone downhill. Horrid! BLISSY AT LEAST HAVE THE DECENCY TO REPLY TO CUSTOMERS! Update: an email received stating sorry order cant be shipped for another 15-20 days!! BEYOND CRIMINAL. OFFICIAL DISPUTE LODGED WITH BANK CITING BREACH OF AUSTRALIAN CONSUMER LAW.

I ordered a king size pillow case and washed it according to the directions. There are two faded lines all the way down the pillow case. I contacted customer service within a few days of purchase and provided a picture. They refused to refund me and did not respond to my request for an exchange.

Blissy is how blissey the company acts..that is they act as if they are blissfully unaware that their clients are not receiving over-rated pillow cases. Hey they got ppl believing in them somehow. Though i sure regret sending them my 100. bucks wow what a dummy I was thinking a pillow case is worth that kind of dough. It ain't.

I just want others to know how uncomfortable the jumbo size scrunchie is. I bought it thinking that it would expand a lot given the increased size, but instead it's just a ton of fabric flopping around everywhere and super tight and not comfortable at all in the hair. I do not recommend this product AT ALL.

I’ve purchased 4 pillowcases for myself and several for friends. The zipper has broken off of one that I’ve had for 2 years. I called customer service & the best Blissy can do is give me a 35% off coupon?!! This is the same offer they run on holidays. These pillowcases are ridiculously expensive—when you pay that much, you expect it to be a quality product. Needless to say I will never purchase again. Horrible customer service for a someone who used to be a loyal customer. I will find a company who stands behind their products.

I bought 2 Queen size Blissy pillow cases in 2021 for a cost of $120. Following washing instructions, one of them came apart at the zipper. They are very poorly constructed. In a quality product that is made with a fabric that ravels easily, there should be at least a half inch seam on the inside that is finished off to prevent raveling. There is almost no seam on the inside and so explains why it pulled apart from the zipper. These pillow cases are so overpriced for the quality and construction. A complete rip off. They will not stand up over time. Don’t believe the fancy advertising. Not a quality product. Buyer beware!

I am so disappointed with the customer service I received. The pillowcase is okay, but doesn't warrant the high cost. I purchased it for my daughter, and ended up returning it after a short time.

First I was told that the pillowcase needed to be returned unused and with the original packaging. This is quite different from what I previously read online. I had to call customer service multiple times, and each time, the person who answered started out nice, but then when I said the pillowcase would be returned, the representative became uninterested in helping me, and answering my questions about the refund. I cannot recommend this company after my experience.

On the website, I looked at many reviews, and they were all given 5 stars. That is very hard to believe. I looked for my review on blissy.com, and could not find it. I don't think they include any negative reviews, which is wrong.

Love it but it ripped right along the zipper despite washing it exactly how the instructions state. Disappointed I spent so much money on a pillowcase only to have it fall apart. Hoping customer service comes through for me.

I purchased a pillowcase and paid their high price thinking that I will receive a durable lasting pillowcase. What I found is their product can't withstand normal care with washing it on gentle and drying it hung on a hanger. I had 2 pillowcases and the both tore/ripped where the zipper pulled away from the material.

If this product cost $5.00 or $10.00 I would say buy it and give it a try, but at their price I wouldn't recommend it. The material is funky, does nothing for your hair and it get hot. On my second pillowcase I never used the zipper out of fear that it would rip like the other one and it did.

After about 4 months they end in the rag pile. The fabric isn't as nice as they describe either.

I ordered 4 King size pillow cases and love them! But their customer service lacks true customer service care. I received what was suppose to be a special offer from my order I state above, so proceeded to order more pillow cases and the offer I understood I was getting was in fact the same price as my earlier order?

I called and talked to customer service not getting the buy 3 pillowcases and get 1 free-she said that is what it comes down to and instead of trying to make it right she coldly asked " Do you want to cancel your order" with that I just went ahead and said yes. No customer service with understanding at all. Very disappointed with that having just bought 4 king size pillow cases and was obviously willing to buy more ref: order # 2858119340

Do not buy these pillowcases. they are not what they are advertised for. I will be returning.

False Advertising: Blissy emailed me an advertisement promo with 3 Year Anniversary Sale discount and special coupon pricing with free shipping. I tried to buy 2 Queen Blissy Champagne Dream Sets. The price shown on the website after adding them to my cart was $66.58 per set.

BUT when I tried to check out the price increased to $84.47 per set - an overcharge of $17.89 per set ($35.78 total). This ad/promo pricing was live all weekend.

I emailed support and submitted a website Chat Request on 3/19/22 asking Blissy to honor the advertised pricing. All replies from Support were irrelevant to the problem even though I tried to re-clarify 3 times on 3/20/22 and twice 3/21/2022 replying to support emails. I even received replies with no text, only including a new advertisement with higher pricing.

I asked for my problem to be escalated to a manager and noted that it's illegal to fail to honor advertised prices, there was no reply. Ultimately on 3/21/22 I called Blissy support. The first 3 calls were transferred with only silence when picked up. A 4th call with my number blocked was answered by a female.

I started to explain the problem. She interrupted me, sounding like she knew who I was and why I was calling, to explain the advertised price was a mistake that went out and was active all weekend when they don't work, and they returned to the office today to the big mess! She said the advertised prices were an error and Blissy would NOT be honoring them - no apology.

I wonder how many consumers didn't notice they were over charged? There are many other mulberry silk options that appear to be better quality. Imo this business business is unethical and engages in bad business practices.

Got one for a gift. Am embarrassed to tell the giver what I really think of it. Looks puckered, warms up quickly when in use, does nothing for my hair except maybe it sticks up more in the morning, my hands catch on the fabric and sometimes even the skin on my face does, it does nothing that a good cotton case will do but costs a fortune. I would never buy one.

I have had my pillow case for a year and I love it. My hair isn't all over the place or tangled when I wake up. My bangs comb down like the day before. You can't go wrong with this purchase.

Ordered 2 pillow cases in King. Also ordered a standard by mistake. I called immediately to cancel the standard and the staff member looked up my order, cancelled the standard and sent an email confirmation. Received my order and sure enough the standard case was shipped.

Called support today and was greeted by a staff member that clearly hates her job. She advised that I have to pack up the pillowcase, take to shipping depot, pay shipping costs and then email them the receipt and they will credit me. I asked why did I have to do all the leg work when the error was clearly not mine.

She said you can keep the pillow case and pay for it. She then said very sarcastically that she can not drive to my home and pick up the case. She said this is not her fault but someone else's fault. The whole conversation could have been a positive one if only she had had an attitude adjustment. Did not get her name but I am sure I am not the only person to complain about this extremely rude employee.

I ordered 4 pillow cases for $49.99, their special, and It charged me $179.88. Reading through the reviews this happens a lot :(

I contacted customer service immediately to cancel the order. They replied with a couple of questions and I answered them right away. 2 days later I got a confirmation of shipment.

I emailed again and was told I could just return them and get my money back. I asked them to provide a shipping label and was told Blissy does not provide return labels.

So now I have to pay to send the pillow cases back when they should have never been shipped to begin with. Horrible customer service. I have never written a bad review for any company. Such a SCAM!

This is the hottest pillow case. Do not wash it! It wrinkles!

You will not be able to return these if you hate them, WATCH if you wash them. I washed mine before use like most people would you don't know where there were lying in a mice infested warehouse or if someone had the covid who packed them. Terrible company!

Shortly after ordering I received two blissy pillow cases, I have never received the pillows, when I tried calling the phone number all I got was a recording of Amazing Grace repeated over and over. AMAZING SCAM.

Yuma Penny

I ordered today and was told it would be $49.99 for 4 pillow cases. It charged me $197.00. When i tried to call customer service, the message says the business is closed. I will be canceling the order with my credit card company asap! Mad at myself for being taken advantage of. Everything is a scam now. Ridiculous!

I am a silk pillowcase connoisseur! I have tried multiple brands and what I look for quality, thickness and durability after washing. Blissy pillowcases are ranked low on my list. They are very thin and they do not hold up after washing. I doubt they are the 22-momme that they claim to be nor do I believe their reviews to be legitimate.

If you want a better quality pillowcase for around the same price, I would suggest Brooklinen, Fisher's Finery or Tafts (look for the 27-momme Tafts on Amazon.com). These are all thicker, silky pillowcases that hold up well. Even the 22-momme pillowcase from mommesilk.com is better quality and cheaper than Blissy.