Blissy Pillowcase Reviews
Blissy is a bedding company marketing a brand of silk pillowcases, sleep and face masks, and hair accessories made from 100% pure mulberry hypoallergenic silk.
Why Silk Bedding?
For a lot of people, cheap pillowcases can be a contributing cause to poor sleep, skin issues, and hair appearance because cotton and other cheaper bedding materials can absorb beneficial oils from the skin and hair during sleep.
Additionally, the moisture captured by cotton bedding can rob the body of its natural oils, leading to dryer and frizzier hair, and creating a breeding ground for bacteria which can lead to skin breakouts.
Cotton pillowcases also create more friction with your skin and hair, which can lead to irritated skin, and the constant pulling on your hair can result in tangles and breakages. A high quality silk pillowcase can mitigate a lot of these issues.
When it comes to bedhead and wrinkles, studies show that silk pillowcases are effective. They can help provide you with the much-needed smooth surface for you to sleep on while also reducing frizz and creases.
Blissy makes a lot of claims in regard to the many different ways that their pillowcase can improve your sleep when compared to other leading brands.
They company claims that Blissy pillowcases are:
- Naturally breathable
- Moisture wicking
- Temperature regulating
- Bug resistant
- Hypoallergenic
- Oeko-Tex certified (non-toxic/eco-friendly)
What Material Does Blissy Use?
Blissy pillowcases are advertised as being 6A-22 Momme 100% Mulberry Silk Mean. 6A is a top of the line designation for silk and 22 Momme refers to the weight and density of the material, similar to thread count for sheets.
Since silk is so fine a material it’s not measured per thread. While 22 Momme is not the highest density silk available, according to Blissy and other bedding manufacturers, it's a sweet spot for silk pillowcases when taking into account comfort and cost.
The 100% Mulberry is also an important designation as it means that the raw material comes from silkworms that feed on mulberry leaves, and it isn't diluted with cheaper silk materials.
There are many knock-off brands that claim to use Mulberry silk, but still blend their materials with other thread. The downside that comes with using premium 100% Mulberry Silk is the high price tag.
Blissy Pillowcase Cost
Blissy pillowcases are priced as a premium bedding product. Most options start at prices no lower than $69.95 - with king pillowcases costing even more.
Shipping is often free or discounted, however, and there is an email newsletter that you can join to be eligible for special deals.
Customer Service
Blissy has a pretty transparent customer service policy. You can reach customer service by e-mail at [email protected] by phone at (888) 590-9670.
Blissy also has active Facebook, Twitter, Instagram, and Pinterest pages.
The company offers a 60-Day Money Back Guarantee, giving you ample time to find out if these pillowcases are right for you. Returns can be sent back to the company’s mailing address in Burbank, CA.
Although all orders must be returned in their original packaging, you don’t have to pay return shipping if the return is due to a reason that is the company’s own fault.
For any other returns, you must pay return shipping.
Blissy Pillowcase Reviews
Online customer reviews of Blissy pillowcases are overwhelmingly positive, with reviewers on their own website stating that there is no pillowcase quite as comfortable, and that they have been sleeping better since using Blissy.
Interestingly, this is one of the few companies we have reviewed that actually includes some constructive criticism in the reviews they post on their website.
One reviewer stated that you have to be careful the first few times you clean your Blissy pillowcase because it can leach dye if left in the water for too long.
You'll find some negative customer reviews online as well, with most of the complaints focusing on some element of a customer service failure.
Some customers claimed to have been charged for more pillows than intended to purchase, or that they had issues with advertised promotional pricing not being applied to their orders.
A handful of reviewers also mentioned that they didn’t experience the thermogenic effects of the pillow, nor the promised improvements to their hair.
With that being said, the bulk of reviewers were ultimately happy with their purchases. Many reviews note the importance of following the pillowcase care instructions to avoid damaging the product.
The company does offer incentives for customers to write online reviews (presumably positive ones) through their Blissy VIP loyalty program.
The company is not BBB accredited and does have some complaints on that platform. However, it appears that their customer service team makes an attempt to resolve those issues via refunds.
Competitors and Alternatives
There are plenty of alternatives to Blissy pillowcases, some of which cost more or less, depending on where you choose to buy them. Many of these are available on Amazon.
One of these options is the One-Sided Silk Pillowcase by MYK. This pillowcase helps you save money because only one side of the pillow is silk.
This makes sense since you only sleep on one side of a pillow. The other side of this pillow is cotton and the pillowcase is thinner than a Blissy pillowcase, but it’s also less expensive.
Another premium brand offering a similar Mulberry silk pillowcase is Slip - one of the closest products to Blissy on the market. They also sell a 100% Pure 22 Momme Mulberry Silk Pillowcase that has good customer reviews.
If you’re hesitant about spending so much money on a pillowcase you can explore some of the other cheaper options, or try a satin pillowcase first.
Satin provides some of the same benefits as silk but at a fraction of the cost. This can be a good way to experiment with different types of bedding options before committing to a pricier high end brand.
A satin pillowcase from Kitch can be a good place to start, the company is an 'Amazon's Choice' selection and costs only $35.
FAQ
Where can you buy Blissy pillowcases?
At this time you can only buy Blissy directly from their website.
Are Blissy pillowcases machine washable?
Yes, but it's important to follow the instructions carefully, and you may want to also use a garment bag in the washing machine for extra protection.
Is Blissy Worth it?
If you’re trying to upgrade your bedding, investing in a premium pillowcase may be worth it.
According to many beauty magazines and dermatologists, switching to silk, satin, or even copper pillowcases can have marked improvement on your skin and hair health.
The added cool of silk sheets can be a relief if you run hot during sleep and find your current bedding stifling, which can improve the quality of sleep.
The downside to these premium products is the upfront cost and the more involved care required. Even though these materials are less prone to bacteria they still need to be laundered regularly.
Blissy pillow cases may be worth it if you're in the market for a high-end luxury product. The company offers a 60-day money back guarantee, and has fairly positive customer reviews.
If you have any experience with the Blissy Pillowcase or their other products, please leave your reviews below.
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Blissy Pillowcase Customer Reviews
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Very dissatisfied
My silk pillowcases are tearing at the zipper, very wrinkled and dissatisfied with the product.
Not worth the money, even at 55% off!
Marilyn Monroe Blissy case could possibly be A fine Polyester
I received 2 Blissy Pillowcases
The Marilyn Monroe case is not labled Silk
The box it came in is not labeled silk
The other case is labeled Silk
And its box is labeled Silk
Overpriced and not delivered on time
Unreliable company
This company is a joke and a scam! I purchased several items, including their detergent, bottle and mesh bags.
The detergent, bottle and website both say that it’s OK to use the dryer at the lowest setting. I did just that with no other items in the wash, and no other items in the dryer or added detergent. When my items came out, I finished air drying them, and then they had a white film on it! This was not supposed to happen as I followed the instructions.
Then I get an email from their customer support saying, it’s best to wash them by hand. Don’t say that it’s best to wash them by hand when your detergent says it’s OK to use the dryer at a lower setting. Also, your website says that it’s OK to use the dryer for convenience.
This was no fault of mine as I followed the instructions per their website and per their instructions on the bottle , this company was pushing the blame on me saying that it was my error or possibly my machines. I
f this is something that could happen, then there needs to be some kind of disclaimer or it should only say hand wash only and not sell mesh bags to the consumer! Buyer beware!
Slow shipping
They suck!
What a sickening commercial BLISS throws out there to the public, the audacity of claiming ones pillow holds 1lb. of skin shred !......you people make me sick !
I would never buy such a piece of fabric like this.....they had man made silk before most of you were born.....I am sick of these commercials popping up every where.....which by the way....you have money to flaunt all stations with this bs.....really says you are full of it !
Has turned into a deceptive business
Buyer Beware!
Fools and their $ is soon parted
Blissy is how blissey the company acts..that is they act as if they are blissfully unaware that their clients are not receiving over-rated pillow cases. Hey they got ppl believing in them somehow. Though i sure regret sending them my 100. bucks wow what a dummy I was thinking a pillow case is worth that kind of dough. It ain't.
I was finding it hard to believe that people would pay that much for pillow cases.
I purchased pillow cases in 2021 & everything was grand. Beautiful pillow cases still going strong. HOWEVER I just put through an order & wow have they gone downhill fast! No customer service, no dispatch for at least 15-20 days yet nothing in their pre sale communications. Im also seeing poor quality product comments. So sad they used to be great. I've lodged dispute against them with my bank. They are pathetic.
JUMBO IS SUPER UNCOMFORTABLE
Horrible Customer Service & Warranty
I had the same experience. All 4 failed. Customer service agents don't even use their own names. Clearly this is a poor quality product with manufacturing issues.
Same late 2022 seems they've gone downhill. Early 2021 experience with them was great. Now absolute rubbish!
Poorly constructed, came apart from the zipper. Over priced!
I got mine as a gift and really liked it but like you just said it ripped at the zipper and dry cleaner can’t repair it sadly. I always washed it in a mesh bag too I tried to contact them and no response. Too bad.
Agree totally. My experience exactly..
Terrible Experience
I am so disappointed with the customer service I received. The pillowcase is okay, but doesn't warrant the high cost. I purchased it for my daughter, and ended up returning it after a short time.
First I was told that the pillowcase needed to be returned unused and with the original packaging. This is quite different from what I previously read online. I had to call customer service multiple times, and each time, the person who answered started out nice, but then when I said the pillowcase would be returned, the representative became uninterested in helping me, and answering my questions about the refund. I cannot recommend this company after my experience.
On the website, I looked at many reviews, and they were all given 5 stars. That is very hard to believe. I looked for my review on blissy.com, and could not find it. I don't think they include any negative reviews, which is wrong.
I wrote a couple reviews earlier this month on different sites, and didn't realize I already did one on reviewopedia. I didn't mean to duplicate a review.
There are a few negative reviews but they have five stars so maybe their computers approve based on stars.
can not get an email to go through after they asked for it, scam alert, out almost 200 dollars
It fell apart
Mine too!!!
Mine also.
Waste of Money
I purchased a pillowcase and paid their high price thinking that I will receive a durable lasting pillowcase. What I found is their product can't withstand normal care with washing it on gentle and drying it hung on a hanger. I had 2 pillowcases and the both tore/ripped where the zipper pulled away from the material.
If this product cost $5.00 or $10.00 I would say buy it and give it a try, but at their price I wouldn't recommend it. The material is funky, does nothing for your hair and it get hot. On my second pillowcase I never used the zipper out of fear that it would rip like the other one and it did.
After about 4 months they end in the rag pile. The fabric isn't as nice as they describe either.
Customer service lacks customer satisfaction and care
I ordered 4 King size pillow cases and love them! But their customer service lacks true customer service care. I received what was suppose to be a special offer from my order I state above, so proceeded to order more pillow cases and the offer I understood I was getting was in fact the same price as my earlier order?
I called and talked to customer service not getting the buy 3 pillowcases and get 1 free-she said that is what it comes down to and instead of trying to make it right she coldly asked " Do you want to cancel your order" with that I just went ahead and said yes. No customer service with understanding at all. Very disappointed with that having just bought 4 king size pillow cases and was obviously willing to buy more ref: order # 2858119340
Do Not Buy
Do not buy these pillowcases. they are not what they are advertised for. I will be returning.
Mine was a gift and didn't last 9 months. Total sham.
False Advertising
False Advertising: Blissy emailed me an advertisement promo with 3 Year Anniversary Sale discount and special coupon pricing with free shipping. I tried to buy 2 Queen Blissy Champagne Dream Sets. The price shown on the website after adding them to my cart was $66.58 per set.
BUT when I tried to check out the price increased to $84.47 per set - an overcharge of $17.89 per set ($35.78 total). This ad/promo pricing was live all weekend.
I emailed support and submitted a website Chat Request on 3/19/22 asking Blissy to honor the advertised pricing. All replies from Support were irrelevant to the problem even though I tried to re-clarify 3 times on 3/20/22 and twice 3/21/2022 replying to support emails. I even received replies with no text, only including a new advertisement with higher pricing.
I asked for my problem to be escalated to a manager and noted that it's illegal to fail to honor advertised prices, there was no reply. Ultimately on 3/21/22 I called Blissy support. The first 3 calls were transferred with only silence when picked up. A 4th call with my number blocked was answered by a female.
I started to explain the problem. She interrupted me, sounding like she knew who I was and why I was calling, to explain the advertised price was a mistake that went out and was active all weekend when they don't work, and they returned to the office today to the big mess! She said the advertised prices were an error and Blissy would NOT be honoring them - no apology.
I wonder how many consumers didn't notice they were over charged? There are many other mulberry silk options that appear to be better quality. Imo this business business is unethical and engages in bad business practices.
I am having the same problem.
I have purchased these for all my family. I don't know about the other recipients, But mine has also split along the seam. From the other adverse comments, it appears bliss gives you a hassle rather than hastening to apologize and replace. I would be only too happy to send a photo--or even the original--of the damaged pillowcase.