116 ‘Freelancer.com’ Reviews
Stay away from Freelancer.com - it´s high fraudulent
We had a very very bad experience with Freelancer.com There are no professionals and what you get for your money is the worse thing I ever experienced. We send 1400 USD to freelancer.com in 2011 and found only students from all over the world which have no idea from webdesign or other things. So were so frustrated, that we paused till 2014, when we saw that freelancer deduced from our account every month 10 USD dormant fee. But the worst thing: they have stolen all our resting money of 960 USD from our account. We have contracted a webdesigner from Mexico (we are also from Mexico) trough freelancer.com and released this 960 USD to him to realize a webproject for us. But Freelancer only paid 35 USD to him and all the rest of 925 USD is blocked and we cannot get it!!!! Our account is in zero and the mexican webdesigner will no longer wait for the money and quitted the job since he waited since september 2014. Freelancer.com forced him ti identify himself, he did it. Than freelancer.com forced us to identify us and we send a identification issued bu the mexican government, but it is still not enough for freelancer.com Now they want see our driver license, our bank account, they want to know what we discussed about our project and other things........ the only thing they want is that we give up and they can keep our money. But we will contact the police in Sydney and Commerce Chamber and we will post our experience all over the internet. It´s a real scamming site and they want only your money. What a f..... with this site.
Our claim number: (VZL-765-10392)
What has Freelancer.com done since the last week to solve our problem?
NOTHING else than send us new questionaries to prove our identity.......
What we have done since the last week to get our money back?
- we have reported Freelancer.com in ACORN (Australian Cybercrime Online Reporting Network)
- we have reported Freelancer.com by the Consumer Protection Commission from the Australian Government
- we have reported Freelancer.com by the Australian Taxation Buro because for sure they have not declared as their income the stolen money from their customers
- we have reported them to the Australian Embassy in Mexico
- we have reported Freelancer.com by the Mexican Police (it was a recomendation from the Australian Federal Police we have contacted), they will go in touch with the Australian Police. The Mexican Police recommend us not to send more personal data from us to Freelancer.com (for the supposed verfication process), because if they have already stolen our money, we don´t know what they will do with our personal data .....
What we will do the next days:
- we will contact international press which will write an article how we experienced Freelancer.com
- we will contact more australien relevated authorities
All 15 projects that have posted on Freelancer over the past few years have always had problems. Some just don't even bother to read the specs. Sometimes they do things that shows they don't really understand what they are doing. They make out they are one person when really they are a company. Some will bid but with no real intention of working. Sometimes they have even left unacceptable comments on my listed projects. If they are not interested then don't bother. Others can barely speak English.
I urge anyone to stay away from this company. No good will come of it.
Financial Fraud and Unethical Activities
Freelancer has always had a problem with anyone I have talked to in regards to validating your account, bullying others and overcharging.
Here's a new low though, they TOOK over $500 for a project that was done over 4 months ago and never notified me! This is a very new low and we are now working on federal actions as we have heard this happening to 20 other freelancers.
Freelancer.com is 100% unethical and doing ILLEGAL actions. Why else would they do it in a sneaky way?
Again, we have had to use countless measures and assistance from my lawyer to deal with other issues but this issue right here is an all time low! If there was a problem with the employee's account and they tricked Freelancer.com in regards to money, freelancers should not have to carry the financial burden and loose the money 4 MONTHS LATER!
'Retro' blocked money again!
Another absolutely negative review from me too!!! I did a project yesterday and requested withdrawal of the money to PayPal, but they declined the withdrawal with the reason "Funds originated from an account that is currently under review.". After contacting the support I found out that they have blocked my money because of an employer for which I have done work, 2 months ago! Before yesterday my account was at 0$ and now after receiving 60$ from 1-day project they told me that have to block 'in the past' some 77$. So not only I cannot take 60$, but I owe them also 17$ more because of some scammer! What a shame and what a stupid way to steal money from freelancers!!! I will join any collective blame against freelancer.com!
This is the 3rd time they do "Reversal" of milestone
This is the 3rd time they do "Reversal" of milestone due to issues with employer account. My account "Finances" is now negative which mean if i get paid they will take my money.
Need Your Help
Hi I am another victim of Freelance.com but instead of just writing and expressing my anger through reviews I have decided to file a case of 1 million AUD as compensation against them in the Australian court to change its’ illegal TOS and behavior. If you are a victim of this site kindly contact me at email@example.com. It will save thousands of people to be the victim of this site.
Freelancer.com scam. I'm sharing their contact info.
Have you been victim of freelancer.com?
Me too :( I have the case opened .... with not respond from freelancer.com
Do you know that: “Freelancer founder earns $235 million – while customers of the site are ripped off “
Freelancer, an Australian registered Internet company makes millions while abusing Australian consumer laws. Caution – use this site at your own risk as Freelancer takes no responsibility.
If you want to try to contact the management team: http://www.freelancer.com/info/management.php
Here is their direct email address and phone numbers:
Nikki Parker, Regional Director, North America, Australia & New Zealand, Tel +61 427 173 025, Email firstname.lastname@example.org, or Evan Tan, Regional Director, South East Asia, Tel +63 908 882 8519, Email email@example.com, or Jorge Azurin, Regional Director, Continental Asia, Tel +63-908-867-3373, Email firstname.lastname@example.org, or Bill Little, Regional Director, Europe, Tel +44 (0) 7940 924555, Email email@example.com, or Sebastian Siseles, Director Regional para Latinoamerica, Tel +54 911 32 60 07 30, Email firstname.lastname@example.org
If there is not result them please follow this direction below:
1. File a government internet crime complaint with: ic3.gov/default.aspx
2. Report fraud, visit: stopfraud.gov/report.html
3. File an online complaint with State Attorney General: oag.ca.gov/contact/consumer-complaint-against-business-or-company
4. File a government consumer complaint with econsumer.gov/english/report/overview.shtm
5. Report to Australian Competition Consumer Commission: accc.gov.au/consumers/complaints-problems
6. Report to Law Enforcement: aclei.gov.au/Pages/default.aspx
7. Report to Scam watch: scamwatch.gov.au/content/index.phtml/itemId/693900 ; ALSO asic.gov.au/asic/asic.nsf/byheadline/Complaining+about+sales+offers+and+promotions+of+consumer+goods+and+services+ASIC+site+version?openDocument#State or territory consumer affairs
8. Report computer, internet-related, or intellectual property crime: justice.gov/criminal/cybercrime/reporting.html#C4
9. File a complaint with Office of Fair Trading: fairtrading.qld.gov.au/make-a-complaint.htm also: acma.gov.au/Citizen/Take-action/Complaints
10. Contact investigative reporters from TV Channels and Newspapers / magazines and all you guys will provide evidences to them. Please save all your email received from freelancer.com
11. Register complaints with as many review sites as you can "Google Reviews, Yelp, Business reporters and other private organizations .... etc"
12. Post Blogs. Minimum 1 SEO article per day till you will see the result on google, yahoo and bing.com. Spread the word by posting on your blogs, create new blogs, Blog Comments, Guess Posts and invite others to share their similar stories they faced with freelancer.com etc. Please keep posting on all social media....
400 USD STOLEN @ Freelancer.com! - continued (part #2)
2 monhts ago (March 16th) I posted here my experience with freelancer.com.
400 USD was stolen from one of the "freelancers". I contacted Freelancer.com, it took them quite long time to start doing something but at least:
Fraudulent freelancer's profile has been suspended by freelancer.com.
No money was returned to me. (ok, my mistake and I paid for that)
But what is totally beyond my understanding:
Before they found him fraudulent and disable his account, he managed to give me a bad review, to his victim! Now, I asked freelancer.com to remove this review from my profile at least. NOT POSSIBLE! said freelancer.com. Only if that scammer would withdraw his own review:-) Which he obviously will not do as long as I managed to disable his account.
So my result is: 400 USD minus and I won 0 star review.
Freelancer.com deleted all my referrals from account and kept commissions back
It was very nice surprise to see that people have followed my instructions and that many of them signed up for Freelancer. I have many usernames already with me, because I was clicking on the people that I have introduced to Freelancer. Some of them I have introduced personally.
Once Freelancer has got notice that people are signing up from my link, without notice, without any warning, nor explanation, they have deleted ALL REFERRALS from the list, and broke one-sidedly the affiliate program agreement they had with me.
Not only that they did not find it appropriate to handle the issue, they were thinking, OK, this guy has signed up for PLUS membership, let's charge him this as well. So, they find it appropriate to charge me for PLUS membership EVEN THOUGH I was unsatisfied with the account and I already timely gave them the notice. WHAT KIND OF A TRIAL MEMBERSHIP IS THAT??? Today I have complained, they refunded the PLUS membership, and I awarded the money to one of freelancers I was hiring. Several tickets were issued to handle the issue with referral deletion, as of today, none of them have been answered.
Following people I know for sure to have them referred, however, there were more than 27 and Freelancer is going to get even more of them, because my emails are left forever in their inboxes.
HOW LOW A COMPANY CAN GET when relations are handled in fraudulent manner
with those people who promote the company????
Only 2 steps are required:
- REFUND MY PLUS MEMBERSHIP (DONE TODAY)
- DELETE MY ACCOUNT (THAT IS UP TO THEM, AS I WILL NEVER USE IT AGAIN)
Freelancer.com SCAM Freelancer.com let scammer get away, kept my money!!
A scammer took $10,000 of my money through Freelancer.com I went to complain, and at first they refused to do anything saying that it wasn't processed the right way.
A long push and shove later, they FINALLY started "looking into it" and then they FINALLY processed it through the dispute. I ended up taking back half the money, but not the remaining half.
Before the dispute process started, they told me that when they were going to process the first half of that tickets in dispute that I could process the rest under a separate one subsequently even though it was the same exact job.
They should have and could have EASILY tacked on the other tickets, but I TRUSTED this, figuring that they would follow through. As the dispute process was underway I noticed that the freelancer's account was gone but the dispute was still processing. I recovered the first half back and then I told them, okay now I want to dispute the other half. They told me that they were having trouble contacting the freelancer and that they needed to access his account before they could star the process.
"Okay...not sure what they are pulling here" I waited patiently. Nothing.... I looked up the freelancer and he was still gone. Probably deleted his old one and started up a new one. I raised that possibility to freelancer and they agreed that that was possible!!!
Months rolled by, nothing.
Now I contact them again, and they gave me a whole different set of reasoning. They're saying that they can't give me my funds back because THEY suspended his account months ago. Are you kidding me?!
They then told me that there were multiple complaints against this scammer apart from mine, and they suspended him on account of that. With no activity in his account his suspension stands and thus I can't get my money.
HOW IS THAT MY FAULT?!?! Hmmm so they allowed this guy to get away with fraudulent activity for all this time, to the point that he was receiving so many complaints that he earned a suspension, yet I the person scammed, have to wait for him to willingly come back to the account that suspended him, get money into the account by whatever means necessary, go through some silly dispute process for something so obvious, and then recover my money.
I'm $5,000 short, and freelancer lost it. Normal marketplaces credit the victim, and deal with the scammer afterwards. That let alone that they should have just tacked on the other tickets during the original resolution like I asked. THEY told ME to wait and I trusted them.
400 USD STOLEN @ Freelancer.com!
400 USD stolen from one of the freelancers. I contacted Freelancer.com, sent them many emails, tickets, skype communication as the evidence of fraud and violation report, all that more then 3 weeks ago. However, absolutely NO intention from their side to solve my issue! This freelancer clearly stole my 400 USD and they did nothing to stop his fraudulent behaviour or punish him in any way. They EVEN ALLOWED HIM to give me a bad review, to his victim!
Very disapointing for user (employer)!
Freelancer- Big Scam
Beware of FREELANCER.com. Its SCAM site and always try to steal your money and mental stability one way or the other... I have been screwed many times and the last one they did was the height of being duped
Freelancer.com - the biggest scam
Very serious and responsible I work 120%. On freelancer.com since 2008, but employers were allways happy and my ratings is still 5.0.
Since the site passed into the Australian hands, the freelancer.com strongly degraded. A lot of things changed: the number of projects increased, new functions were added, greed of the freelancer.com grew many times, scam scale increased. The administration isn't capable to control monetary operations. They have no tools for this purpose. It is ok for the site, if after a good review and released payment, freelancer.com reversalt he transaction depriving you earned money. You do not even notified about it. They quietly remove the money from your account. I will say more. Freelancer.com can reversal the transaction after the money is withdrawed and keep your balance in a deep minus , and then they demand from you to put the money back on your frelancer account. As a result the freelancer.com will remove from you 110% (10% fees, which were removed at the beginning of a project + 100% of your earned money that were returned to the employer). Sounds absurd? Today it is quite so on the site. To all claims they answer in the manner „We can do nothing. A chargeback has been filed on the employer‘s payment provider. We only take fees. We would recommend that you contact the employer directly and ask to pay again.“ All of these milestones - complete nonsense! An employer can post a project, create a milestone, get the project done, release the money and after get all money back. Freelancer.com promotes scam. What milestones for? To give the appearance of reliability? After a project is done, you won‘t see the money anyway. In addition, you pay 10% fees. Cool! Today the freelancer.com is not the guarantor of honest execution of deal. It is just a message board with the job offers, where you take all risks upon yourself. Freelancer.com only can guarantee that you will pay them all fees for the opportunity to be deceived! It is a pity to lose rating and reviews, but it is even more a pity for the nerves. There are alternatives and it is time to leave freelancer.com. You are sure it is no concern of you? Just type in google „freelancer.com scam reversal“.
You pay, you work, employer stole your work, support leave you alone...
Freelancers, stay away from this site! They absolutely don't care about you! The only things they look are money (% on bid, % on payments, % on withdrawals).
You (as freelancer) didn't have *REALLY* any security about your work will be paid in full from an employer.
Yes because *ALL* payments made from an employer can be reversed on *ANY* time!!!!!!!! And yes, their FAQ told exactly opposite.
They wrote in a ticket I opened because 320$ (yes, 320$!!!) was reversed to my employer that:
"Thank you for contacting Freelancer.com Support.
The reversal was caused by your employer's account issue. Since we already sent an email to your employer, and you have a copy of it, you may contact your employer directly outside our site to settle this matter."
So, if an employer fail, the freelancer, EVEN AFTER he did his job went slapped!!!! ...and, remember, you pay to be a freelancer.com...
Really a bad bad bad bad experience...
Again, stay away...
To freelancer.com "support" apes
Why are you even bothering to answer here and try to keep a good tone, WHEN if an active freelancer on your SCAM website wants to solve an issue you act like you have 1 brain cell, always answering with "Is there anything else?".
Typical conversation between a freelancer/employer with a staff of freelancer.com support:
Support: Hi, my name is Ape, how can I help you?
Me: I am contacting you, because you charged me 6 times in 6 days for membership plan, for which I paid 10 days ago. I would like to have my money back.
Support: Is there anything else?
... Damn how stupid and ignorant are you?
STAY AWAY FROM THIS WEBSITE
I speak as somebody who had trust in this provider, and I thought that all negative reviews on the Internet are fake until I got a piece of the cake. Really disappointing...
Negative Balance in My Account
I have an account on Freelancer.com. My account name is SeoNcontent. One guy awarded me the project, the ID is JacobMills. This guy didn't paid me a single amount.
Now, my account is showing negative balance i.e.-$25. Today., I deposited Rs 600 INR in my account. But freelancer.com is still showing the same balance. May I know why?
I did 3 projects, and employer's mario101010, sunip99 and bitcoinsil created milestone and released it. Projects completed, feedbacks given. Everything was fine. When i requested withdraw, they didn't let me. and said, you employer's mario101010, sunip99 and bitcoinsil had issues to settle.
if my employer's had some issues, why my already earned payment has been blocked? by earned i mean, its in freelancer hands. Why do i have to pay for employer's issues/mistakes? this is the stupidest site i have every faced. Will never work on it again. Greedy asshole freelancer company want to take away my money, so be it!!
AND Kristopher, DON'T YOU DARE TELLING ME YOU WILL RESOLVE THIS ISSUE!! I HAD MANY TICKETS GOING ON, NOTHING GOOD COME OUT OF IT!! STUPID SUPPORT CENTER WITH STUPID EXCUSES!!
freelancer.com; ridiculously low bids and errorneously cut and dispute amounts due
www.freelancer.com gets most traffic of freelancers, old and new, in view of its convenient and easy to remember domain name. In my opinion, that's the first trap laid out.
I am seriously considering sticking to www.odesk.com and www.elance.com as they are more publicized, professional and have far more good reviews. I will close my www.freelancer.com account for good due to a couple of reasons.
First, freelancers on www.freelancer.com have to bid and compete for projects. Freelancers from third world nations, like India and Pakistan, have ruined the market.
They are more dominant in bidding as they can go really cheap to a level that is "ridiculously" low. They are able to stoop so low due to favorable exchange rates.
They surely need to establish “minimum bid” policy on projects and quality control on freelancers.
Second, www.freelancer.com takes such a long time to process my payment and at the end of it, it keeps disputing several payments on work done with all sorts of excuses.
As a result, this held back the whole sum that I have requested "cash out".
I have been doing freelancing as a full time job via www.freelancer.com for almost three years now. As my numbers add up, it keeps disputing and delaying payment of amounts due to me. It's habitual. Recently, they froze my account at their whims and fancy.
I give a big NO recommendation on www.freelancer.com to anybody. DO not waste your time and effort. Consider www.odesk.com or www.elance.com. They honor payments promptly.