Freelancer.com Reviews

Freelancer.com
Based on  11 Reviews
11 ‘Freelancer.com’ Reviews
May
18
2012
Adam Patterson
San Jose, CA
I found decent programmers and designers

Most of the jobs receive instant bids by people who feel they are 'capable of meeting your needs', but in fact only about 20% of them can do the job decently, and not just enough to take your money.

Be careful when reviewing bids, and be sure to read everybody bidders feedback before giving them the project!

Overall a 3/5, as there are decent programmers and service providers if you weave through all the junk ones!

No Comments Yet
May
18
2012
Sergey
Ukraine
Freelancer.com is a SCAM, trust me!

Hello guys! I'm a customer of damn Freelancer.com for 2+ years, passed several FULL verifications, and this time, account was suspended again, when I tried to withdraw $550 USD. The reason was as always "Security reason", oook! Photo of ID and damn photo with a word on a sheet of paper was sent, I guess they already have a full collection of my photos :) And.....NOTHING! Oh no, I forgot, they said, they can reverse my transactions, because they need to ensure that the funds came from a legitimate source, that's why they need to check my buyer, and if he will ignore them, they will reverse payments. That's pretty funny, because buyer already sent them all requested info and photos. As I can see, they don't care about their customers, the only thing they need - is to take your money, and then suspend your account when you'll try to withdraw, and freeze a process.

Why? Because at least 50% of users will refuse to waste a time, contacting damn support every day, to un-suspend account with $100-200, some guys can abandon their $1000, that's normal, today, time costs a lot((That's why they do it, to make a longest process as possible so you'd have a time to refuse to do that shit and they will be able to steal your money.

Not sure guys, but it seems that most of you give up to fight? So, if they want to steal - ok, I'll be a victim?! Nope! To be honest, I already start thinking to file to the court on Freelancer.com if they'll do anything with my money and will not un-suspend my account, yeah, I am a man of principle and I hate robbery. As for me, "the thief should be in prison, or should pay to be free", no need to be a victim :) I guess these aborigines from Freelancer.com haven't any idea, how the rest world work outside Australia, and what the word "Service" - mean. Sorry guys, you don't do "Service" you do a "crap"!

==========!!DON'T USE THEM!!==========

p.s.
I'd say "Hello" to Jaime, Marcus, Joyce, Francis and other guys from damn Freelancer.com support. Waiting for you guys in YGE-788878 ticket

No Comments Yet
May
14
2012
Amir Aly Ahmed
Cairy, Egypt
Suspended my account just before withdraw

SCAM, they just suspend my account just before withdraw by one day , i sent email to customer-support@freelancer.com TWICE with no answer , i have a lot of money , open projects with deadlines there , i don't know how to deal with it till now i thinking about take a legal action.

1 Comment
Ryan Khan
May 16, 2012

Same here mate. Suspended mine as well, made a withdrawal request and the next day my account said: " Temporarily Suspended", submitted a ticket and they asked for some details, I replied instantly and now it says account suspended. Still have about 1K USD sitting in the account and I cant do anything. Whats happening with your account ?

May
11
2012
vlad
inflexible/stupid terms - spam all around

im not sure why they have a support system, or even live chatting, as they can't do anything apparently.

Something is scammy about the site. $5 to cancel a project that i set a minimum budget for. The budget magically increased making higher bids useless and giving freelancers the wrong idea.

support can't change the budget, have to "close" and start a new one.

support can't do this, can't do that. wtf?? back to craigslist.

1 Comment
original poster
May 11, 2012

also, they should really change their support to people who UNDERSTAND english. i have nothing against India outsourced support, and although everyone speaks the language just fine, there is a still a perception problem. GET PEOPLE WHO UNDERSTAND ENGLISH!

Apr
25
2012
Robert
Ukraine
SCAM

They suspend accounts for any reason and freeze the funds. After that they require documents to prove your identity. I've trapped in it and sent all needed scans and now they don't reply to my messages for more than month.

My account is frozen during about 2 month and support behaves like absolutely ignorant people.

I don't advise ever use this site, it's a total scam.

View all 3 Comments
Emir from Freelance.com
May 07, 2012

Hi Robert,

My name is Emir and I’m from Freelancer.com.
Please send an email to customer-support@freelancer.com with your username and the issue, You can also add your ticket IDs.

I will be escalating your issue to a customer support manager to ensure you resolve your account suspension and see what is going on with your frozen funds.

We’d like to assure you that Freelancer.com is not in the business of defrauding people of their money. Freelancer.com is the world's largest outsourcing and crowdsourcing marketplace for small business. We’ve been featured in Forbes, Wall Street Journal, Times Magazine, and more. We have hundreds of thousands of satisfied customers from all over the world.

Thank you very much and I hope to hear from you soon.

Emir from Freelancer.com
May 07, 2012

Hi Robert,

My name is Emir and I’m from Freelancer.com.
Please send an email to customer-support@freelancer.com with your username and the issue, You can also add your ticket IDs.

I will be escalating your issue to a customer support manager to ensure you resolve your account suspension and see what is going on with your frozen funds.

We’d like to assure you that Freelancer.com is not in the business of defrauding people of their money. Freelancer.com is the world's largest outsourcing and crowdsourcing marketplace for small business. We’ve been featured in Forbes, Wall Street Journal, Times Magazine, and more. We have hundreds of thousands of satisfied customers from all over the world.

Thank you very much and I hope to hear from you soon.

Sergey
May 18, 2012

Dear Emir,

I don't want to disappoint you, but you've never been and never will be "world's largest outsourcing and crowdsourcing marketplace for small business". Freelancer.com is a SCAM service, nothing more, sorry!
"We have hundreds of thousands of satisfied customers from all over the world." - that's possible, and "hundreds of thousands customers" who was robbed by Freelancer.com, of course with all that monay you can be "featured" in some magazines and ratings :) But the real feedback is here, and they aren't TOP-NOTCH as for me :)

Apr
2
2012
Rog
San Jose, CA
Don't listen to those liars

@Freelancer.com NO! You DO NOT do it. In fact your stupid behavior leads to security issues itself (such as suspending accounts with projects due). Responses to tickets take a long time (or you leave mails unresponded when you feel like this). What's more, you treat people like trash: they are guilty until proven innocent. And even when they bring evidence of their innocence, you just go on with your decisions (as you got those desperates by their accounts with money on). Sorry to say it but you ARE scammers and a lot of people would sue you if they lived closer to you. Rog.

1 Comment
Emir
May 07, 2012

Hi Rog. I’m Emir from Freelancer. We came across your post here and we appreciate your feedback. We assure you that we treat each and every concern with professionalism and utmost respect for users. I would like to help you. Please send an email to customer-support@freeelancer.com with your Ticket ID/number. I’ll make sure our Customer Support Managers to resolve your account concerns. Be assured that Freelancer.com is not a scam.

Thank you again for your feedback and I look forward to hearing from you soon.

Mar
28
2012
Uygar
London
Freelancer.com is a Scam

Hi all

I am am one of the victims of Freelancer.com. First time user from UK i wish i found this blog before paying money to them.

I did deposit 480 USD (They charged me 492 USD) to my account.

I was trying to create milestones for project,

4 pieces of 120 USD

I did not realize that it is on GBP then i did cancel it. All money came back to my GBP account. I converted them to my USD account.

When i deposited i had

£ 5 and $ 480 in my account.

When i converted i see that i have

$441.52 and £5.00 i have so i lost 38.48 USD in seconds???

USD and GBP exchange rates doesnt change like that in a second? I know the market. I know that guys would like to get profit but that is cheating. There is no that much high profit in Money Exchange Market? And it is impossible.

Then i emailed them and Costumer Service was terrible. They just said they can not fix it and to give my money back they offered more than 2 weeks???

This is scam. I cannot accept it. They can not charge users that much exchange rate this is insane. This is a big scam.

I don't know what to do to be honest. I claimed to get it back on Paypal but it is going to take ages. And they will keep my money god knows for how long.

Shame to do business like that.

Thanks for listening :(

No Comments Yet
Mar
26
2012
Dvorak Karjinsky
BAD EXPERIENCE

Their customer service is appaling (they simply don't care... even though they earned a lot of money on me). DON'T leave money on their internal accounts... they will probably have your account suspended.

No Comments Yet
Mar
21
2012
angilina
Freelancer.com aka Getafreelancer Is a Big Scam

This site is a big scam led by the biggest scammer Mr. Matt. I spent 6 years to send thousands of verified users to this site in order to earn some commissions. Then MR. Matt came and decided to change everything.

They now only pay commissions for the first 3 months only and they have hide this main point in the Terms of Service page. In the main affiliate page, you cannot see this info.

Anyone reading the content in the main affiliate page will believe that commissions are paid for unlimited time but this is not the case anymore.

Mr Matt is a thief. He is using scam techniques to get more and more CHEAP traffic. One of his schemes is CONTESTS that are now started all the time in GAF.

My suggestion will be to stay away from this site. Instead join Guru, Elance etc

The quality of projects posted at this site is extremely low.

No Comments Yet
Mar
16
2012
john
los angeles, ca
THEY WILL STEAL YOUR MONEY

LOW QUALITY!

After 1700$ earned, they made up some "security" reasons and ran away with my money! YES FREELANCER.COM not the actual job provider, I had to pay the guy directly.

Will NEVER work again using freelancer, only the losers use freelancer, that's what I learned.

Hope this will help people not to get into my trouble, Use oDesk or craigslist, to find your programmer, make it local, do not give money to this scam that "will make you rich"

Terrible experience.

No Comments Yet
Nov
16
2011
Ryan
Westlake, Ohio
Freelance Jobs

As a full time student in college it is hard to find jobs that fit my schedule. so I Started to look for freelance work in web-design, graphical design, programming etc. (jobs i find interesting) I found multiple sites offering freelance work doing these things but most wanted a person to pay for an account before making any money. I finally found what i was looking for in freelancer.com. Not only can you make money doing jobs for other people. you can hire people to do the jobs that you need done. For whatever amount fits your budget.

View all 3 Comments
mad
December 11, 2011

freelancer.com is a scam. I had money in my account to pay a freelancer and freelancer.com suspended my account. I have no access to my account or the $500.00 that is in it.

madi
January 01, 2012

I have terrible experience with freelance.com recently. I gave my project to a company claimed a USA based which has a USA IP address and US flag Logo on the profile. The company name is Creativedesign1. Creativedesign1 promised 12 days to finish,but only 20% finished if consider quality then 5% finished including a free extension installed through Magento connect. Even though, they never save a single copy of my store to my server in 12 days after they messed up template and extensions. The only choice I have is install a clean Magento again to re do everything over again instead uninstall malfunctioned everything. Their manager said they can fix everything and finish the project in next 5 days. I know I must quit them to avoid more damages, then it is your fault. It looks they are willing to make things beautiful but you quit. You don't quit them then another few days pain to have a nasty web store you dream your competitors have it, anyway you will be told job perfectly done as confirmed, you need to release the balance of milestone or start to argue again for more money to fix it. Anyway I quit the India based team with a USA flag and a creative designed profile.

Freelancer.com
January 04, 2012

We work our best to provide a safe marketplace for both our freelancers and employers. It is important when hiring freelancers to be clear with your expectations and payment arrangements. We encourage all employers to use our milestone payment system which protects both the employers and freelancers.

@Madi - Please submit a support ticket (http://www.freelancer.com/report/contact.php) or send an email to customer-support@freelancer.com and we will look into your issue for you.

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