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104 ‘Freelancer.com’ Reviews
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1 Review

400 USD STOLEN @ Freelancer.com!

Reviewed By M.S. on March 16, 2014

400 USD stolen from one of the freelancers. I contacted Freelancer.com, sent them many emails, tickets, skype communication as the evidence of fraud and violation report, all that more then 3 weeks ago. However, absolutely NO intention from their side to solve my issue! This freelancer clearly stole my 400 USD and they did nothing to stop his fraudulent behaviour or punish him in any way. They EVEN ALLOWED HIM to give me a bad review, to his victim!
Very disapointing for user (employer)!

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1 Comment
March 17, 2014

Hi M.S.

My name is Savannah from Freelancer.com.

I just read your post and I want to review what happened. If you can send me an email at savannahg@freelaner.com with your username and ticket IDs, then that will be great. I want to personally look into this matter at the soonest time possible.

Thank you and I hope to hear from you soon.

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1 Review

Freelancer- Big Scam

Reviewed By Unknown on February 28, 2014

Beware of FREELANCER.com. Its SCAM site and always try to steal your money and mental stability one way or the other... I have been screwed many times and the last one they did was the height of being duped

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March 03, 2014

Hi,

This is Savannah from Freelancer.com.

I came across this post and I want to know what happened, so I can personally assist you. If you can send me a detailed story of the incident, then that will be great. Just email me at savannahg@freelancer.com with your username so I can also review your account.

I hope this helps and I wish to hear from you soon.

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1 Review

Freelancer.com - the biggest scam

Reviewed By Alexander on February 21, 2014

Very serious and responsible I work 120%. On freelancer.com since 2008, but employers were allways happy and my ratings is still 5.0.

Since the site passed into the Australian hands, the freelancer.com strongly degraded. A lot of things changed: the number of projects increased, new functions were added, greed of the freelancer.com grew many times, scam scale increased. The administration isn't capable to control monetary operations. They have no tools for this purpose. It is ok for the site, if after a good review and released payment, freelancer.com reversalt he transaction depriving you earned money. You do not even notified about it. They quietly remove the money from your account. I will say more. Freelancer.com can reversal the transaction after the money is withdrawed and keep your balance in a deep minus , and then they demand from you to put the money back on your frelancer account. As a result the freelancer.com will remove from you 110% (10% fees, which were removed at the beginning of a project + 100% of your earned money that were returned to the employer). Sounds absurd? Today it is quite so on the site. To all claims they answer in the manner „We can do nothing. A chargeback has been filed on the employer‘s payment provider. We only take fees. We would recommend that you contact the employer directly and ask to pay again.“ All of these milestones - complete nonsense! An employer can post a project, create a milestone, get the project done, release the money and after get all money back. Freelancer.com promotes scam. What milestones for? To give the appearance of reliability? After a project is done, you won‘t see the money anyway. In addition, you pay 10% fees. Cool! Today the freelancer.com is not the guarantor of honest execution of deal. It is just a message board with the job offers, where you take all risks upon yourself. Freelancer.com only can guarantee that you will pay them all fees for the opportunity to be deceived! It is a pity to lose rating and reviews, but it is even more a pity for the nerves. There are alternatives and it is time to leave freelancer.com. You are sure it is no concern of you? Just type in google „freelancer.com scam reversal“.

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1 Comment
March 03, 2014

Hi Alexander,

I've read your post and I understand where you are coming from. I also respect your opinion as we are free to express how we feel. However, I would like you to know that necessary actions were given to users who violates our Terms and Conditions as we also follow rules on the site.

If you may, please send me an email to savannahg@freelancer.com with your username so I can also check your account and explain further what really happened.

I will be waiting for your response. I hope you can give me the chance to help you out.

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1 Review

You pay, you work, employer stole your work, support leave you alone...

Reviewed By John Candy on February 7, 2014

Freelancers, stay away from this site! They absolutely don't care about you! The only things they look are money (% on bid, % on payments, % on withdrawals).
You (as freelancer) didn't have *REALLY* any security about your work will be paid in full from an employer.
Yes because *ALL* payments made from an employer can be reversed on *ANY* time!!!!!!!! And yes, their FAQ told exactly opposite.

They wrote in a ticket I opened because 320$ (yes, 320$!!!) was reversed to my employer that:

"Thank you for contacting Freelancer.com Support.

The reversal was caused by your employer's account issue. Since we already sent an email to your employer, and you have a copy of it, you may contact your employer directly outside our site to settle this matter."

So, if an employer fail, the freelancer, EVEN AFTER he did his job went slapped!!!! ...and, remember, you pay to be a freelancer.com...

Really a bad bad bad bad experience...

Again, stay away...

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Unknown
February 28, 2014

Same thing happened with me over and over again and I am screwed up. Freelancer are Theif

Savannah G.
March 03, 2014

Hi John Candy,

I saw your post and I can feel how disappointing this must have been for you, since you delivered the required output and having payments being reversed because of reasons that are far beyond your control. I want you to know that we are following security measures on the site. Once a user has violated any of our Terms and Conditions, the concern team will do necessary action to put a stop to any unethical manner.

I hope you can email me at savannahg@freelancer.com, including your username so I can personally explain to you what happened in your case.

Thank you and I am looking forward to your response.

March 04, 2014

Hi Savannah, even Marcus of Freelancer.com offered his help... and... all I got is lot of replies to an unsolved ticket...

Freelancer.com violated his TOS and permitted to an employer to stole my work and my time...

can reply directly to this commend... No more emails to anyone on Freelancer.com, just a waste of time...

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1 Review

To freelancer.com "support" apes

Reviewed By Namaika Ti Uputaka on January 26, 2014, Mejdu Krakata, TI, Kosmalak

Why are you even bothering to answer here and try to keep a good tone, WHEN if an active freelancer on your SCAM website wants to solve an issue you act like you have 1 brain cell, always answering with "Is there anything else?".

Typical conversation between a freelancer/employer with a staff of freelancer.com support:

Support: Hi, my name is Ape, how can I help you?
Me: I am contacting you, because you charged me 6 times in 6 days for membership plan, for which I paid 10 days ago. I would like to have my money back.
Support: Is there anything else?
... Damn how stupid and ignorant are you?

STAY AWAY FROM THIS WEBSITE
I speak as somebody who had trust in this provider, and I thought that all negative reviews on the Internet are fake until I got a piece of the cake. Really disappointing...

STAY AWAY

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Savannah G.
January 28, 2014

Hi Namaika,

This is Savannah from Freelancer.com.

I came across your post and I want to personally check what happened to your account. Please send an email at savannahg@freelancer.com with your username so I can do something about your issue at the soonest time possible.

Thank you and I hope to hear from you soon.

John Candy
February 07, 2014

Hi Namaika, you should look to *ALL* other tickets support staff close without solution...

February 07, 2014

Hi Namaila, you should look - then - to *ALL* tickets support staff closed without any resolution...

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