Nooro Massager Reviews

Nooro Massager
( 101 reviews )
Website: Nooro-us.com

Nooro Massager Customer Reviews

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total junk
December 15, 2023
Foot massager didn't/doesn't work--it just sits there with blinking lights. If I wanted blinking lights, I could buy a toy for less than a dollar.

Dissatisfied User
December 2, 2023
Extremely Disappointed. Purchased product just before mid November. Received it November 15, 2023. The emulator has stopped working today, day 16, December 1, 2023. Read return instructions. Found out I can't return the product after use, which I find totally disappointing. $104 wasted.

The unit doesn't work and they took me for $105.00 and some change.
December 1, 2023

The Nooro foot massage is junk. The battery in the control unit will take a charge but as soon as you select a mode and intensity level the junk immediately starts to flicker (blink) and nothing happens.

Buyers beware. Also, there aren't and instructions on what each mode does or doesn't do. Sent message to Nooro with question but no replies.

Ron January 10, 2024

I'm happy with mine. The light is suppose to flash when you make a selection, and turn it on. Mine didn't work at first either, BUT-- Clean your feet, no callouses, Fully charge the battery, and you will get results. Now I love it!

Try a cheaper version first, if you try it at all
November 25, 2023
If this contraption is actually doing something, I cannot tell. But they're correct, it sure feels 'weird.' It's available as probably a chintzy Chinese knock-off through Temu for about ten bucks. Perhaps one might go that route before shelling out the bigger fee for a device that may be nothing but a placebo anyway.

Don't Do It!
November 25, 2023

This company is a scam in the way of charging you 3x when you can find it on Amazon and then pay expedited shipping from China which still takes 15 days - they lied to me and would not cancel my order. Of course they say it can be returned for a full refund but how much will it cost to return it to China?!!! DON'T Buy from Nooro or their other names that are under this company.

Never received second unit
November 24, 2023
I ordered two units, they only sent one. They refused to make it right after several contacts with them. They took me for $100 dollars so beware of the outfit and don't buy from them!!!

Lousy product. Don't buy
November 22, 2023
The foot massager is garbage. It quit working after 3 months just after the warranty expired. This company is a fraud and should be put out of business

Fraudulent Company - Does not deliver as stated.
November 14, 2023
I ordered the knee massager. They first emailed me and wanted a phone appointment to go over the usage of the device. Then they tried to up sale me on other products that they felt I also needed. When I ordered device shipping was stated and shown on invoice as Free. A little over a week later the postman left me a note for $17.65 for postage on a parcel. I had not ordered anything COD. And sure enough it was the knee massager. I received emails from Nooro stating that my massager was not deliverable. But they charged my Credit Card $206.52.

CharlesMurray February 07, 2024

Call your cc company and tell them it's fraud

Buyers Beware!
November 8, 2023
If there was a zero I would post it! Terrible customer service and the massager is a joke. Predators for people who are in pain and take advantage of their suffering! Don’t buy this garbage.

ShariG. March 17, 2024

Elder abuse.

Junk; Don't Buy
November 7, 2023
Scam. Cheap product. Won't last. Weak stimulator. Trying to get a full refund and return product but they are totally giving me the run around. Don't buy.

MelissaHoffman November 07, 2023

I was literally sooo close to buying this piece of junk for my boyfriend until I read your review!! So thank you!!!!!!

DON'T BOTHER!
November 7, 2023
Nooro knee massager is worthless. It stopped working completely after 10 months...poorly made for $189! I didn't even use it that much! DO NOT BUY THIS CRAP!!

A longer test time 14 days is not enough
November 3, 2023

I have used the nooro knee massager for 2 months and have gotten no relief at all and am very disappointed after using it for so long. I had to go to orthopedic dr. for cortisone shot yesterday to get some relief. A couple of months should have been enough time.

Don't Buy It
November 2, 2023
It is a scam. Don't order. Mine came in and didn't work. They wanted video proof. Then when I said I would just like to return it they told me to give it to someone. If I kept it they would refund 30% of the cost. I am about to turn them in to the Better Business Bureau.

Not true to their word
October 5, 2023
The product seems to work well. But, that being said, the sticky pads don't last long, and when I ordered extras, they sent me the wrong pads. But the thing that bothers me most is they send out emails asking you to do a pic with a grimaced face as a before pic, then a pic with a pleasant face holding their device. When submitted, they'll send you $100....only problem is, they don't. This just screams dishonesty to me on many levels.

CraigRichardson October 09, 2023

.. also their "Comments" dialogue box doesn't actually save a comment we type.. it does nothing AND the existing comments are supposed to be within the last few hours - complete with images and names of customers .. B.S.

Helps me
October 4, 2023

I bought the knee massager a few months ago and use it every day for 10min. It has been a worth while purchase and as far as I’m concerned it’s a quality piece of kit.

The massager definitely helps relieve the pain in my knee.

JP. October 18, 2023

Looks like a SCAM! Tried to charge the base and the red light stayed on for about 15 seconds and then disappeared. Plugged it to the pad and - NOTHING! Tried it over and over but nothing works. Piece of crap coming from China! Don't buy this bs! Like everything that comes out of there, it's GARBAGE!

Service, support, and return policies very difficult
September 28, 2023
Product is average, not bad, not great. Service, support, and return policies are extremely difficult. If you return an item it will take months to get any satisfaction

Worst. Company. Ever.
September 25, 2023
Be warned that when you receive your Nooro device and it doesn't work out of the box, Nooro will not send you a prepaid return label. Nope. They expect YOU to pay to return a defective product. Holy crap, not sure a company could have worse customer service than this.

LMires October 13, 2023

Precisely why I no longer order products out of China. Nearly everything that accepts PayPal is a China product. Always contact the seller through email and ask them directly if the product ships from within the USA and are returns pre-paid. If not, shop elsewhere. China is raking in millions of dollars selling cheap crap knowing 95% of the customers won't pay the high international shipping costs to return the products.

LinnahJacobs October 22, 2023

Excellent comment. I too have experienced being burned by ads for stuff to buy through PayPal; so far are crap, and poor customer service.

Very Misleading Company!!!
September 23, 2023

Very misleading return policy. Make it very, very difficult to return, many hoops to jump through. In the info when purchasing and on their site it makes it seem like there is a 100% 90 day money-back guarantee that says it also covers shipping charges. But wait until you try to return, they will state that they do not cover any return charges. They pushed back even when I provided a screenshot of their own website showing they state it covers "shipping charges". Why include an "s" on charge if they don't cover more than one charge!

larry December 20, 2023

I order one and they sent me two also two body massagers that I didn't order

what they charged me was more than I should have paid. I lost a lot of money so it hurts

I should have read the reviews.

ShariG. March 17, 2024

Call your State Attorney General’s Office and report this company and its owners for fraud!

This poduct cannot work as is.
September 22, 2023

I would love to use this, I ordered and recieved it but the snaps on the sticky pads do not line up with the programed device.. They are about 1/8th of an inch short and will not stretch to engage. Please help!

I would love to give this product 5 stars. MC

Device Doesn't Work
September 19, 2023

I purchased the foot massager for neuropathy. I ordered two and received an extra massager. They gave me rebate to not return the third massager. None of the devices could hold a charge for more than 30-45 seconds, After multiple efforts, I gave up and felt I wasted my money.

cat November 30, 2023

I have one that won't take a charge at all and this was for the first time I wanted to recharge it. No one will help so I have basically run out of time and patience and will never order from them again.

Ron January 10, 2024

I had the same problem. I called customer service, and they said, for the first time, charge it up to 4 hours. I did so, and now, Happy Camper!