Nooro Massager Reviews

This company is a scam in the way of charging you 3x when you can find it on Amazon and then pay expedited shipping from China which still takes 15 days - they lied to me and would not cancel my order. Of course they say it can be returned for a full refund but how much will it cost to return it to China?!!! DON'T Buy from Nooro or their other names that are under this company.

I ordered two units, they only sent one. They refused to make it right after several contacts with them. They took me for $100 dollars so beware of the outfit and don't buy from them!!!

The foot massager is garbage. It quit working after 3 months just after the warranty expired. This company is a fraud and should be put out of business

I ordered the knee massager. They first emailed me and wanted a phone appointment to go over the usage of the device. Then they tried to up sale me on other products that they felt I also needed. When I ordered device shipping was stated and shown on invoice as Free. A little over a week later the postman left me a note for $17.65 for postage on a parcel. I had not ordered anything COD. And sure enough it was the knee massager. I received emails from Nooro stating that my massager was not deliverable. But they charged my Credit Card $206.52.

If there was a zero I would post it! Terrible customer service and the massager is a joke. Predators for people who are in pain and take advantage of their suffering! Don’t buy this garbage.

Scam. Cheap product. Won't last. Weak stimulator. Trying to get a full refund and return product but they are totally giving me the run around. Don't buy.

Nooro knee massager is worthless. It stopped working completely after 10 months...poorly made for $189! I didn't even use it that much! DO NOT BUY THIS CRAP!!

I have used the nooro knee massager for 2 months and have gotten no relief at all and am very disappointed after using it for so long. I had to go to orthopedic dr. for cortisone shot yesterday to get some relief. A couple of months should have been enough time.

It is a scam. Don't order. Mine came in and didn't work. They wanted video proof. Then when I said I would just like to return it they told me to give it to someone. If I kept it they would refund 30% of the cost. I am about to turn them in to the Better Business Bureau.

The product seems to work well. But, that being said, the sticky pads don't last long, and when I ordered extras, they sent me the wrong pads. But the thing that bothers me most is they send out emails asking you to do a pic with a grimaced face as a before pic, then a pic with a pleasant face holding their device. When submitted, they'll send you $100....only problem is, they don't. This just screams dishonesty to me on many levels.

I bought the knee massager a few months ago and use it every day for 10min. It has been a worth while purchase and as far as I’m concerned it’s a quality piece of kit.

The massager definitely helps relieve the pain in my knee.

Product is average, not bad, not great. Service, support, and return policies are extremely difficult. If you return an item it will take months to get any satisfaction

Be warned that when you receive your Nooro device and it doesn't work out of the box, Nooro will not send you a prepaid return label. Nope. They expect YOU to pay to return a defective product. Holy crap, not sure a company could have worse customer service than this.

Very misleading return policy. Make it very, very difficult to return, many hoops to jump through. In the info when purchasing and on their site it makes it seem like there is a 100% 90 day money-back guarantee that says it also covers shipping charges. But wait until you try to return, they will state that they do not cover any return charges. They pushed back even when I provided a screenshot of their own website showing they state it covers "shipping charges". Why include an "s" on charge if they don't cover more than one charge!

I would love to use this, I ordered and recieved it but the snaps on the sticky pads do not line up with the programed device.. They are about 1/8th of an inch short and will not stretch to engage. Please help!

I would love to give this product 5 stars. MC

I purchased the foot massager for neuropathy. I ordered two and received an extra massager. They gave me rebate to not return the third massager. None of the devices could hold a charge for more than 30-45 seconds, After multiple efforts, I gave up and felt I wasted my money.

Bought the foot massager. As well as suffering from the charging, premature shut-off problems that others complained of, the product also comes with a statement that says you should not use it if you have a pacemaker. That sort of warning should be divulged before purchasing knowing that it needs to be returned at customer expense. This company has no scruples and everyone needs to know that.

If I could I wouldn’t even give it any starts! This is a gimmick you can buy any tens unit for the fraction of the cost. This is a cheap budget gimmick of a product. Not only that when returning was even more of a hassle. I called minutes after the order I said there had been a mistake on the order and that they over charged and it added on product and to cancel and only send what I truly wanted.

Right away I should have known that this is not a legitimate establishment she told me that I had to wait and receive the product I purchased in order to return the product and get a refund. So fine I waited received it then tried it’s cheaply made.

When calling to return this she now says I had to wait 21 days to really make a real decision I said no I’m not happy with the product and want to return it. She kept telling me know I had to wait finally because she was sick of me saying that u should have said that when I first called and not lied to even say I can just return it, she kept saying that I had to get approved and once approved for the return request then they would send me documents that would lead up to the tracking info they need that I used.

Well I finally received a return address which is a fake address!!! United stated post office can’t even find the address and says they can’t send it. I call again and now no answer ( they are open 24-7) I can 3 more times to tell them what happened for them to tell me that I have to be approved through their email again I started screaming telling them I need a legitimate address to return it to. They ask me to go to another shipping company I do and the address is not found again under what they gave me. I call again and still give me a run around.

Now I have investigated the phone number they have is in New York the hub office is Illinois or some other state and the shipping is a return address to Washington state!

They scammed me for $320.00 it makes me sick that there are people like this that actually can wake up and go to sleep while stealing from someone’s hard earned money. DO NOT SHOP HERE ITS A SCAM now I have to go to my bank and file a claim

Cheap materials with no longevity. Bought 2 of the foot massager and they both had the same issue right from the start, constantly blinking while shutting off

Foot massager arrived and plugged the emulator (battery/control) in. Red light came on and went off in 4 seconds. Plugged emulator into footpad, turned it on and it did not work. Tried this several times with same results. Called Customer Service to obtain RMA and refund within one week and told had to wait 21 days. Brochure says Guaranteed for 90 days. I paid $99.95 for unit and also purchased a Lifetime Protection for $19.95.

Customer Service said they need a video of charging and operation and said they had to check on something. They hung up very soon so called back with CS saying they could do nothing till after 21 days. Checked Reviewopedia which states Unit did not work, overall mixed results and massager did not work. It also said you have to pay the $30+ shipping charge to China. Unit sells on Chinese websites as low as $8.?? and on Amazon for $3?.??.