Nooro Massager Reviews

If I could I wouldn’t even give it any starts! This is a gimmick you can buy any tens unit for the fraction of the cost. This is a cheap budget gimmick of a product. Not only that when returning was even more of a hassle. I called minutes after the order I said there had been a mistake on the order and that they over charged and it added on product and to cancel and only send what I truly wanted.

Right away I should have known that this is not a legitimate establishment she told me that I had to wait and receive the product I purchased in order to return the product and get a refund. So fine I waited received it then tried it’s cheaply made.

When calling to return this she now says I had to wait 21 days to really make a real decision I said no I’m not happy with the product and want to return it. She kept telling me know I had to wait finally because she was sick of me saying that u should have said that when I first called and not lied to even say I can just return it, she kept saying that I had to get approved and once approved for the return request then they would send me documents that would lead up to the tracking info they need that I used.

Well I finally received a return address which is a fake address!!! United stated post office can’t even find the address and says they can’t send it. I call again and now no answer ( they are open 24-7) I can 3 more times to tell them what happened for them to tell me that I have to be approved through their email again I started screaming telling them I need a legitimate address to return it to. They ask me to go to another shipping company I do and the address is not found again under what they gave me. I call again and still give me a run around.

Now I have investigated the phone number they have is in New York the hub office is Illinois or some other state and the shipping is a return address to Washington state!

They scammed me for $320.00 it makes me sick that there are people like this that actually can wake up and go to sleep while stealing from someone’s hard earned money. DO NOT SHOP HERE ITS A SCAM now I have to go to my bank and file a claim

Cheap materials with no longevity. Bought 2 of the foot massager and they both had the same issue right from the start, constantly blinking while shutting off

Foot massager arrived and plugged the emulator (battery/control) in. Red light came on and went off in 4 seconds. Plugged emulator into footpad, turned it on and it did not work. Tried this several times with same results. Called Customer Service to obtain RMA and refund within one week and told had to wait 21 days. Brochure says Guaranteed for 90 days. I paid $99.95 for unit and also purchased a Lifetime Protection for $19.95.

Customer Service said they need a video of charging and operation and said they had to check on something. They hung up very soon so called back with CS saying they could do nothing till after 21 days. Checked Reviewopedia which states Unit did not work, overall mixed results and massager did not work. It also said you have to pay the $30+ shipping charge to China. Unit sells on Chinese websites as low as $8.?? and on Amazon for $3?.??.

Received and nothing worked, total scam . Then you are told to wait over a month before returning . After reading numerous horror stories on return process have just decided to take my loss because you will NEVER GET A REFUND . BUYER BEWARE DONT EVEN WAIST YOUR HOPE, TIME AND MONEY TOTAL SCAM!! Had to post a 1 STAR to get review in SHOULD BE -100 STARS

Do not purchase from this seller. They do not refund money . My order went through without me pressing complete order. I tried to cancel but they already had my money, less than a minute later.

So beware, they are not an honest company.

0 if I could

I full agree great scam! I tried cancelling within 10 min and the said they couldn’t cancel the order! Don’t fall for the upgrade they charge you twice it’s not an upgrade it’s a double order!

Two hours after the order was placed, I realized my mistake and asked for the order to be cancelled. They claimed it could not be done, but upon arrival it could be returned. It never arrived. Suppsedly it had been delivered by a carrier I had never heard of. They had no proof of delivery and I live where delivery is secure. Not a drop off on the porch of a single family house. I am working with the credit card company.

Do yourself a favor and stay away from Nooro products, they are very cheaply made and extremely over priced.

It does work for very short period of time, however it takes only two times charging it and it stops working.

Customer service is no help at all.

Off course there is no need to say that the 90 days no question asked return, which Nooro advertises, is the biggest lie of all.

Will never deal with this company again. They sent a text asking if I was happy with my purchase. When I questioned them on my product, they requested a video of what was wrong. When I responded they needed my order number and other information. I provided all the required info and I just kept getting the same request from other agents.

I will keep trying to use the red light therapy pen but I doubt it’s effectiveness. Beware!

I have never received this item. It says it was delivered but it was not. I will never buy from them again. In small print it says you can return item for money back but you have to pay to send it to CHINA??? It doesn't matter, I never even received it.

Now I learned my lesson. I will only buy from Amazon. You can depend on their delivery and return and refund policy. I am going to try and get my money back from Pay Pal.

We purchased the foot massager, the product did not perform, and we requested a refund. After about a month complying with their refund process they finally approved the refund, sent me an email stating a refund due was $131.29, the price paid for the item $99.95 + protection plan $19.95 +tax $11.39. The refund I received was $119.90 did not include the tax. the customer service rep when called stated that the tax is a government thing, and their policy is not to refund the tax. So Nooro keeps the tax paid. I had to pay for return shipping as well.

This is a complete rip off. They send cheesy piece off crap massager that won't charge. You will never receive replacement plug. Money back guarantee is non existent. You have been for-warned by me. Unhappy customer...

I am thoroughly dissatisfied with the Nooro foot massager and equally dissatisfied with their customer service. The device DID NOT WORK, and when you attempt to explain it to them, they immediately want you to send them pictures. How on earth do you send them a picture of the electrical connection (that does not work) to them! When communicating with them you can tell that they are handling your concern by way of a "script" Lesson learned. I should have searched out reviews like the ones on this page. DO NOT WASTE YOUR MONEY on this product, if you can even call it that. As one reviewer wrote, it will cost you 1/3 of the price paid to even attempt to get a refund. I am just going to take the loss and with this review, hopefully saved others from making my mistake.

I have suffered from Neuropathic foot pain since a lower spinal cord injury in 1999. I have had surgery of the L5-S1 spine joint, several pain suppressors that lasted for 6 years and another that had no effect immediately after the implant. With the current refusal from Doctors to prescribe opiates there has been no relief at all.

I bought one of the expensive foot machines that generates electrical impulses through my feet. It worked for a while but the last time I tried it I could not feel any relief at all.

This last Spring I bought several of this product. It's an interesting concept but I didn't take the time to learn the proper application. My surgeon talked me into doing a nerve biospy which showed my MYLIN which insulates the nerves and prevents the electrical signals from shorting out to surrounding tissue. Mylin cannot be replaced or regrown by the body. When it's gone it's gone! Kind of like your hair when the follicle dies.

I am going to try this product again to be sure there is a possibility of relief. Both feet and lower legs are involved with some pain in my left thigh. The main issue is my spinal cord was compressed and suffered permanent damage because the doctors took a conservative approach instead of ordering an immediate MRI. This would have saved me from 6 weeks of pain and additional damage to the spinal cord. When those spinal tissues are damaged they do not recover or repair themselves.