Nooro Massager Reviews

Received and nothing worked, total scam . Then you are told to wait over a month before returning . After reading numerous horror stories on return process have just decided to take my loss because you will NEVER GET A REFUND . BUYER BEWARE DONT EVEN WAIST YOUR HOPE, TIME AND MONEY TOTAL SCAM!! Had to post a 1 STAR to get review in SHOULD BE -100 STARS

I made the mistake of ordering the back massager. I thought I would try one, but when I put it in my cart, it defaulted to SIX! I didn't catch it in time and was charged $211! I called immediately and was told (of course) that it was too late to stop but I could return it for a full refund when it arrived. I was assured the return would be in the US, not a foreign country. They came on Saturday. I sent an email asking for the return shipper. I was told to avoid the shipping cost, I could keep them and they would refund me 30%! I told them that it was unacceptable and I wanted a full refund. I'm waiting for a response now......

Do not purchase from this seller. They do not refund money . My order went through without me pressing complete order. I tried to cancel but they already had my money, less than a minute later.

So beware, they are not an honest company.

0 if I could

I full agree great scam! I tried cancelling within 10 min and the said they couldn’t cancel the order! Don’t fall for the upgrade they charge you twice it’s not an upgrade it’s a double order!

Dont buy the foot massager from Nooro. You can get the same thing on TEMU for less than $10. .

Two hours after the order was placed, I realized my mistake and asked for the order to be cancelled. They claimed it could not be done, but upon arrival it could be returned. It never arrived. Suppsedly it had been delivered by a carrier I had never heard of. They had no proof of delivery and I live where delivery is secure. Not a drop off on the porch of a single family house. I am working with the credit card company.

Do yourself a favor and stay away from Nooro products, they are very cheaply made and extremely over priced.

It does work for very short period of time, however it takes only two times charging it and it stops working.

Customer service is no help at all.

Off course there is no need to say that the 90 days no question asked return, which Nooro advertises, is the biggest lie of all.

Will never deal with this company again. They sent a text asking if I was happy with my purchase. When I questioned them on my product, they requested a video of what was wrong. When I responded they needed my order number and other information. I provided all the required info and I just kept getting the same request from other agents.

I will keep trying to use the red light therapy pen but I doubt it’s effectiveness. Beware!

The unit I received is different in physical appearance from the one advertised the buttons (on the host) are labelled differently and there are fewer programs); (2) the instructions state "to charge - plug in the USB for 2 to 3 hours; when fully charged, the blue lights (or the red light in the middle of the post) will turn off." The blue charge indication lights on my "host" never turn off nor is there a "red light". Video instructions show the "host" unit is "different in appearance" from the one I received and the snaps are not "magnetic", but just regular snaps. A NOORO video states (there are 19 different intensity levels, 'by the way' the old version had only 3. It also states there are 8 "MODES", my unit and instructions only show 6 modes" "Common Placement locations" do not include feet. Finally, I bought the "Whole Body Massager" units primarily to "FIX blood circulation issues and reverse neuropathy" in my feet, however, no instructions specifically address which program(s) I should use for those purposes. That was a main selling point, yet there's nothing to support address the product claim with my problem?

Waste of money. Never worked

I have never received this item. It says it was delivered but it was not. I will never buy from them again. In small print it says you can return item for money back but you have to pay to send it to CHINA??? It doesn't matter, I never even received it.

Now I learned my lesson. I will only buy from Amazon. You can depend on their delivery and return and refund policy. I am going to try and get my money back from Pay Pal.

Bought 2 foot massagers. One for me and one for my wife. I'm 71 and love this thing. Charges every time and I love trying all of the different settings.

We purchased the foot massager, the product did not perform, and we requested a refund. After about a month complying with their refund process they finally approved the refund, sent me an email stating a refund due was $131.29, the price paid for the item $99.95 + protection plan $19.95 +tax $11.39. The refund I received was $119.90 did not include the tax. the customer service rep when called stated that the tax is a government thing, and their policy is not to refund the tax. So Nooro keeps the tax paid. I had to pay for return shipping as well.

This is a complete rip off. They send cheesy piece off crap massager that won't charge. You will never receive replacement plug. Money back guarantee is non existent. You have been for-warned by me. Unhappy customer...

I am thoroughly dissatisfied with the Nooro foot massager and equally dissatisfied with their customer service. The device DID NOT WORK, and when you attempt to explain it to them, they immediately want you to send them pictures. How on earth do you send them a picture of the electrical connection (that does not work) to them! When communicating with them you can tell that they are handling your concern by way of a "script" Lesson learned. I should have searched out reviews like the ones on this page. DO NOT WASTE YOUR MONEY on this product, if you can even call it that. As one reviewer wrote, it will cost you 1/3 of the price paid to even attempt to get a refund. I am just going to take the loss and with this review, hopefully saved others from making my mistake.

I have suffered from Neuropathic foot pain since a lower spinal cord injury in 1999. I have had surgery of the L5-S1 spine joint, several pain suppressors that lasted for 6 years and another that had no effect immediately after the implant. With the current refusal from Doctors to prescribe opiates there has been no relief at all.

I bought one of the expensive foot machines that generates electrical impulses through my feet. It worked for a while but the last time I tried it I could not feel any relief at all.

This last Spring I bought several of this product. It's an interesting concept but I didn't take the time to learn the proper application. My surgeon talked me into doing a nerve biospy which showed my MYLIN which insulates the nerves and prevents the electrical signals from shorting out to surrounding tissue. Mylin cannot be replaced or regrown by the body. When it's gone it's gone! Kind of like your hair when the follicle dies.

I am going to try this product again to be sure there is a possibility of relief. Both feet and lower legs are involved with some pain in my left thigh. The main issue is my spinal cord was compressed and suffered permanent damage because the doctors took a conservative approach instead of ordering an immediate MRI. This would have saved me from 6 weeks of pain and additional damage to the spinal cord. When those spinal tissues are damaged they do not recover or repair themselves.

Ordered a knee massager and it only worked for a few minutes before needing to be recharged. Tried to leave a review on their site but they pulled it as they only post positive reviews. They did refund my money but save yourself the trouble and don't buy the knee massager.

I took a chance and purchased my Nooro knee massager from Amazon because it was a lot cheaper. I was skeptical but I wanted to try it since I'm scheduled for knee replacement surgery later this year. I must say it has been working to reduce the pain I had been experiencing, and hoping with further use I can forgo surgery. Time will tell. There are several knockoffs on Amazon claiming to be Nooros, but they aren't, so be aware if you decide to purchase from Amazon. The one I purchased said sold by Nooro, the others I purchased were not, and turned out to be knockoffs. I returned them to Amazon.

The massager as advertised claim that it would work on your foot. There were no directions or videos on how to position the product on the foot for maximum massaging effects. The product didn’t work for my neuropathy.

When you try to return the product, it is not an easy process they make it extremely difficult. I would not recommend buying this product from this company

Received my Nooro foot massager today, it would not charge, absolutely nothing happened a classic waste of my time, money, and patience. Please, please, please do not waste the energy on this piece of crap.