Just Flowers Reviews

DO NOT ORDER FROM THIS COMPANY!

It is a fake company, they do not deliver your order and I'm still waiting for my refund! I sent 4 emails and only received a response today however, they did not deliver my flowers as promised and I'm not certain they will refund anything, the call center is somewhere out of the USA (didn't quite recognize the accent).

I placed two orders for delivery.

The first was for my daughter in conjunction with my grandson. The order failed and the attempts to get information back was horrible. No person to talk with about resolution. My grandson is heartbroken; I feel foolish and hurt for letting down the young man, and my daughter feels left out.

The second order was for my wife who has serious health concerns. This may have been her last Mother's Day. As a suffering spouse...I feel terrible. She is gracious BUT..

I have made at least 15 calls and send at least 8 emails.... I get emails back but really not an answer.

I will not use this service again. Be warned.

Dennis

I wish I had read the reviews before ordering. I too, would give this company a ZERO! I ordered the Heartfelt Treasures arrangement, a basket with yellow daisies, yellow lily's, and pink carnations and little to no greenery. First, it was not delivered the next day. It took two days and was delivered at 8:30 p.m. Secondly, the basket had a white lily, pink rose and a ton of greenery that was just stuffed in the back of the arrangement. The arrangement was $59.99 and by the time taxes and fees were added it was over $82. When my friend received it, she felt horrible about telling me what it looked like. I sent her a picture of what I ordered and there was no comparison.

After complaining to Just Flowers, they offered a $5 credit which I did not accept. I told them they should do a redelivery or give me a decent credit. I accepted their $10 credit just to be done with them.

DO NOT ORDER FROM THIS COMPANY!!! (My order was for Chapin, SC)

SCAM STAY AWAY STAY AWAY STAY AWAY DO NOT USE DO NOT USE DO NOT USE WILL TAKE YOUR MONEY AND NOT FULLFILL ORDER

I ordered flowers for my Mother. The flowers were supposed to have been delivered the day before Mother's Day, but this company is so incompetent because of the following:

-They tried sending the flowers to the wrong address on purpose

-They claimed they would contact the local florist to see what the issue was, but never got back to me

-They claimed the flowers were delivered to my Mother, but my Mom never got them

Don't use this flower company! I told them to either give me a full refund and they failed to do so!

What a horrible horrible company. How can you have a flower company with NO compassion and NO customer service. I had a Mothers Day order that still has not been delivered. I called several times a day and finally got a supervisor who promised delivery the next day.

Well that was two days ago and still nothing. Then they tell you to text them and that text message says they are too busy helping others try again.

A flower place with No Compassion who would love to take your money and order but not take care of your actual order. Stay the heck away.

Not even a 1 star. They never delivered flowers to my nephews funeral. They sent me a text 20 min before the funeral saying they wouldn't make it. DO NOT ORDER FROM HERE. They do not care. They told me that funerals were top priority. LIES

DO NOT USE OR USE AT YOUR OWN RISK. JUST KNOW THAT WHAT WILL BE DELIVERED WILL NOT BE AT ALL WHAT YOU ORDERED. Paid $83 for "upgraded" "exotic" flower arrangement.

Was supposed to have lilies, gladiolas, Eucalyptus. But what was delivered looked like something you could buy at the grocery store for $9...carnations, a couple roses, a bunch of greenery.

Not a single flower shown in the picture on their website was in the arrangement my relative received. NOT ONE.

They claim they have the right to substitute. But if you're going to substitute EVERY single flower, why even show pictures, just tell ppl to give you money and you'll send whatever.

After I complained, they offered to refund $10. I spent $80 and they delivered a cheap garbage arrangement. Highway robbery. Horrible company.

We wanted to send flowers to a family member after a death in the family.

Placed the order, no problem. The next day, received an Email stating there were no drivers so the flowers could not be delivered as expected but stated they would be delivered the next day. The next day, we received the same Email again. We called and had to cancel the order because they could not say when they would be able to deliver them.

This is no way to run a business and will never use or recommend them to anyone.

The arrangement was absolutely nothing like what I paid for. They substituted everything and then said it was the same arrangement. It was not the florists fault.

The pic on the website did not match what they told me was the description of the arrangement that they gave to the florist. I pointed out to them that this is fraud,. And they kept insisting that they filled the order with flowers that were of equal value and that the florist filled the "recipe".

Customer service seems to be made up of people who do not live in the US even though the company is based in California. I asked why they didn't contact me if they couldn't fulfill the order. I would have cancelled the order if they couldn't fulfill it. They basically want your money any way they can get it.

They don't care about their reputation or that their customers are being scammed. They offered me $8 instead of a refund. I felt insulted. I ordered these flowers for a dying relative. I wanted her to have beautiful flowers to look at while she was suffering.

They really just don't care. They just want your money. To top it off they will text, email, and phone message you to death but not actually address the issue. They say they care and want to help but they just accuse the customer.