JustFlowers, found online at JustFlowers.com, says that they have a long success record for providing their customers with high quality gift baskets and floral arrangements with the "highest level of service and satisfaction."
How Does It Work?
Most people are very familiar with the process of finding and order cut flowers online, as online florists arrange their offerings into very basic categories to help their customers quickly find what they are looking for. At JustFlowers.com these categories include Birthday, Occasions, Flowers, Roses, Gift Baskets, Sympathy, Plants, and more.
JustFlowers.com has a wide range of products that you can choose from, so their prices have a wide range as well. Products are categorized in prices from under $50 to over $100, depending on what you order.
Customers should always keep in mind that these prices do not include choices for personalization, like vase choices or gift wrap, as well as your personal instructions for delivery.
JustFlowers.com does not really have a Refund Policy, but they do offer a guarantee which says that customers who are not completely satisfied with their order should contact them within 7 days of delivery so they can offer you an item in exchange. If for some reason they cannot offer you a comparable item for exchange, customers will be issued a store credit.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by phone at 800-716-7559, by submitting them directly to their website through their Customer Service form, or by email at [email protected]
Unfortunately JustFlowers.com does have many vocal dissatisfied customers who list their complaints ranging from problems with delivery to problems with Customer Service once they tried to get assistance with their problem.
Competitors and Alternatives?
There are many other online services available that specialize in providing their customers with flowers and sometimes live plants as well, including ProFlowers.com, Teleflora, FTD.com, and many more.
If you have any experience with JustFlowers.com or their products, please leave your reviews below.
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