Just Flowers Reviews

Fact ordered flowers !0:00 Am

Fact called back 3 times because I no email came to confirm order.

Fact at 4:57 call ed ask about order will be delivered by 6 because it was a home. I said no was business you have 3 mins to get there. Guy said oh me we can't fill order. I said excuse me! No one can fill order I said so in 7 hours no one could call me or told me this when I called.

Well sir we will give you a discount. no sir you want. Cancel my order give me my funds now. It will take 4 to 5 days. No sir took 13 minutes to get paid you have 13 to to refund. He said read our website. I said sir I will report to my card company. Did refund money 15 mins after call. Terrible customer service!!!!! Terrible !

I wouldn’t use their service if even free. No matter how many times I have tried to unsubscribe to their unwanted emails, they have harassed me for years. I hate this company

FAKE NEWS/ FAKE REVIEWS !

It's amazing - All the reviews on "Just Flowers.com" are wonderful! Not a single one posted on their site lists anything but 4 **** - what happens to those of Us who have been terribly disappointed, failed to get any satisfaction & at most, a $15 refund, regardless of what we paid? I still haven't gotten it -more lies!

I placed an order early in Sept - 4 days in advance -not only was it not delivered on time (2 days late), but they couldn't even send WHAT I ORDERED, EVEN THO, I was assured, no problem! A POOR selection of daisies & fillers, was what was sent! WOW ! I could have picked up a far better bunch of flowers in the grocery store for 75% less money. Talk about being embarrassed by this poor substitute of a gift!

I needed to send them a picture (how? when she doesn't have a cell phone & no cameras were available -our word as a customer, is not acceptable? This is a company that touts "we are committed to customer satisfaction". I have never been so poorly treated - reporting them to BBB -did little - BBB needs to do a more thorough job before allowing them to advertise their rating. They have plenty of complaints for poor delivery, inadequate substitutes, etc. Do not use this company . They DON'T deliver what they promise!

DO NOT ORDER FROM THIS COMPANY!!! I placed an order for a plant garden, on Fri 10/08/21, to be delivered the same day for a funeral, which was held on Mon 10/11/21, service began 11:00am. I noticed my order was not in sight, checked with funeral home mgmt, order never received. I went to check my order confirmation email and noticed an email from Just flowers, today's date at 11:03am, advising problem with order & could not deliver. Well nice freaking time to tell me, during the service!!

So disgusted, I agreed to have order sent directly to the residence. Told them this is not over! After the funeral had rcvd 2 phone calls & emails about the order. I followed up with calls to customer service. They said I had to speak to manager. Then no mgr available, they'll call back. 

Finally received a CB, manager was going to charge me full price! I said no, this was your fault not mine. He would only discount up to 15%, said that's all he was allowed. Told him to cancel the whole order.I'll pay half that price of nearly $80 & it will be delivered locally by a professional business. I will keep a check on my CC bill for the refund!! 

NEVER AGAIN!!!!! I think the BBB needs to recheck this company's credibility & score them properly.

I am livid!! I ordered a beautiful standing easel and paid extra to have more flowers put on it and I ordered a banner plus paid the extra fee to have it delivered before 1 pm. Well over $200! They kept calling me to change the delivery date!! I told them it was for a funeral that was scheduled for one day at the funeral home, not some kind of party!

Well, when a family member sent me the picture of what was delivered, I was shocked, mad mad, hurt and embarrassed!!!! It was a small garden plant!! This order was called in days in advance and when I called the local florist they said they received the flower request one hour before the service was ending. I have been dealing with the same person at justflowers about it and she keeps giving me a different name, joy, desiree...

When I'm talking to her and asking questions she gives me the silent treatment and acts like she can't hear me. I am asking for a full refund and all they want to give me is $15!!! I am so sick to my stomach about this! Very hard lesson learned and too much anguish and hurt!! I give them no stars at all (but I had to click on one to process this)! They are heartless and stealing money from people that are trying to send flowers to their beloved friends/family!!

Constantly moving date of delivery, and then just didn't deliver. How can people be so callous to not send to a funeral? They claim to have 4.5 star reviews but I think that is all part of the scam.

Placed an order and never received it. I called over 8 times. No one could help. They put me on hold over and over. Also paid to have it delivered before 1pm and obviously that didn’t happen either.

I ordered a veteran’s red, white & blue sympathy basket for my brother- in- law’s funeral who died on Memorial Day 2021.Did arrive on time but it was a puny disappointing basket with literally 7 cheap carnations , 2 white pompoms of sorts & a scrawny light blue bow. I could have bought one from a street vendor in my neighborhood much nicer, but delivery was Missouri. 90+ $$$. What a joke- do not waste your money!

This company is DREADFUL!!! I ordered a plant for my daughter’s 50th birthday paid extra for balloon and expedited delivery!! It was ordered 2 weeks in advance. The plant was NEVER DELIVERED. Days later I spoke to 4 bogus Customer Service reps plus a Manager…. NO RESULT!!

I have called my bank to put in a fraudulent charge on this HORRID DISGRACEFUL COMPANY!!!!

DO NOT ORDER FROM THIS SCAM OF A COMPANY!!!

I ordered flowers for my step mother and its been a week since the original delivery date, I have reached out to them twice with NO RESPONSE. This place is a scam.

I ordered flowers to be sent to my my mother for Mother's Day. At no time when I placed my order did the site let me know that they could NOT fulfill my order.

They took my money (over $100). On Mother's Day, I received a text that my order would be delayed to Monday 5/10. On Monday 5/10, I received a text that my order would be delayed to Tuesday 5/11 (no explanation). On Tuesday 5/11, I received a text that my order was delayed to Wednesday 5/12 (no explanation). On Wednesday 5/12, I received a text that my order was delayed to Thursday 5/13 (no explanation).

On Thursday 5/13, I sent an "inquiry" because that is the ONLY way you can communicate with the company, demanding that they cancel my order and refund my money. On Friday 5/14, I received a text that my order had been "further delayed." I sent an email to customer support demanding AGAIN that they cancel my order and refund my money. NO RESPONSE.

On Saturday 5/15, I sent ANOTHER email demanding they cancel my order and refund my money. STILL NO RESPONSE. I have just filed a dispute against the company with my Bank to retrieve my money. RIDICULOUS and I will NEVER EVER use this company again and I HIGHLY recommend that you do not either!!

Ordered a product, it was never delivered and company took my money. Looks like a law suit to me. If this happened to you, it could be a bigger law suit...

Ordered flower for my daughter on May 7 to be delivered May 9 today May 13 has not been delivered, haven't contact with status of order. I called put me on hold 1 hr. then then a woman hang up. Very disappointed about the service. Make me think this is a scam.

Order flowers for mothers day along with balloons and a stuffed bear. Received a text that flowers will be delivered on Monday. Received the flowers but none of the add ons. Called the flower shop that delivered the flowers and they stated all they received was the flower order. Called, text, emailed main customer service with no response. Customer service is lacking credibility.

Ordered flowers on April 30th to be delivered on May 7th for mother's day. I was sent a message that they would be delivered on the 10th, well guess what not delivered. This company truly sucks. Never, Never use them. I learned my lesson the hard way!

BUYER BEWARE---DO NOT TO BUSINESS WITH THIS COMPANY

I order flowers for my mother for Mothers Day last week. Delivery was suppose to be fore Friday. Received an email on Saturday stating that they tried their best but my order could not be delivered and will be delivered the following business day. Monday I received the same email. On Tuesday I received a cancellation. I tried to call customer service but a person is non exiting. I had to leave multiple messages. Nothing.

I ordered flowers from this website on Friday 05/07/2021 for Mother's Day- Main reason they stated they could do same day delivery - That night I get an email that it wont be delivered until Saturday.

On Saturday nothing and no messages. Sunday night I received a message it wont be delivered until Monday. Now I just received a message that it wont be delivered until Tuesday. I have emailed twice, left 2 message on the website and called and left several messages with no response whatsoever and can never get a live person. They have already charged my card. Even when calling to place a new order it tells me they are too busy and it hangs up on me.

IN my entire 40 years I have never left a bad review for a company. This company ruined my Mother's Day for my mom who I could not visit this year and now is 4 days late in delivering my flowers with no confirmation that they will even deliver. This company is a joke.

Also my order was 90 some dollars - I just want to cry. I have a very limited budget and went out of my way to make this day special for my mom and now they have taken my money but wont deliver the flowers and do not care about rectifying the situation.

At this point I will be leaving bad reviews on any website I can find so people are aware to not waste their time, money or energy with this joke of a company.

justflowers.com: i ordered flowers for mothers day delivery and still waiting. called custommer service numerous times no response. Compay is not what they advertise. Want all my $ back.....e

Do NOT Buy from this company. They have terrible delivery service and even (if you can believe it) WORSE customer service. I ordered early on a Monday for a Tuesday delivery to the home of a person coming home from a severe surgery. They charged me just fine, but didn't deliver my order!! I called on Tuesday, Wednesday, Thursday and Friday (today) and got (after 30-45 minute hold on the phone) the same answer: "Please hold and I'll check your order.....(4 minute wait)....yes, sir, your order will be delivered TOMORROW (!!) Guaranteed....and I'll send you a discount in the email."

NOT!!!!! I'm still waiting on a refund, a delivery, or at least an apology.....BAD NEWS!!!!

This company is the most unprofessional I've ever dealt with. I ordered what should have been an arrangement of ASSORTED ORANGE flowers for $163. What was delivered to my dear friend were yellow and red roses that were thrown into a vase by presumably a 3 year old. Different colors, different fillers, no ribbon, etc.

To make matters worse, JustFlowers' customer service offered to credit me $10. This when they didn't even have an explanation as to why my Invoice/Order reads "Sunset Rose", which is a $64.99 corsage. Spent two days asking to speak to a supervisor/manager and kept being thrown around, and promised I'd get a call back. Never happened...until I posted negative reviews on social media.

Customer Service Manager/Supervisor, Theresa called, only to insult me further. She's in the wrong line of work...rude, condescending, and arrogant. It's no wonder they have all the disclosures to cover their asses... They can substitute everything and anything....and bring you scraps. Better off at Fresh Market...huge variety of gorgeous roses $16.99 / dozen.