Just Flowers Reviews
Just Flowers Customer Reviews
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Avoid at all costs
Just Flowers, just sucks
Didn't meet my expectations, cannot recommend to others.
Didn’t receive order
Sales fraud
How many thousands of times should I subscribe just flower.com ? How much do I tell you not to send an email? How ignorant are you? You are disturbing. I have been unsubscribing every time for several years but you keep sending stupid emails, this is the last warning or I will sue you.
Wish I had read this sooner, awful service.
I feel the same way. The customer support is just really bad, exactly as you described.
Horrible, they don't deliver anything close to the pic
Do not order flowers from Just Flowers
I ordered "Roses for You" Item # 8226, (red roses in a basket) from Just Flowers; $84.99 for my daughter as a birthday surprise. A CHRISTMAS CACTUS was delivered instead. Upon calling the support line, I was told that the CHRISTMAS CACTUS was the substitute. I asked for an adjustment for the difference in price, they said - they could only give me a $15.00 credit. I told them that this was very upsetting to me; they said they could not help me any further.
Do NOT order anything from Just Flowers.com!
Delivery Was Not What I Ordered
I ordered flowers called Colors of light which from the site the flowers were so pretty. What was delivered today was completely not what i ordered. Very disappointed, If i can just share the pictures on here you guys would know. Never again will I order from here. WASTE OF MONEY!
Scam
Flower Delivery
Do not order from them. Stupid people that are trying to get your money without delivering what they promise. Very very bad experience and very bad P.R.
Be careful! FAKE! I wish I checked this before I ordered!
Failure to deliver
I ordered flowers for Mother’s Day. They were to be delivered the day before Mother’s Day Saturday. I received a text message saying they would be delivered Sunday.
Then I received a message saying they would be delivered Monday then Tuesday then Wednesday. At this point I canceled my order. Today 6 days later they changed me for my order that I never received. I called and all they said was sorry
Never delivered my flowers or offered any help to resolve!
I ordered flowers for my grandmother for Mother’s Day. The flowers were never delivered or even attempted delivery. I cannot get through to a live person so I emailed and received a response saying their florist said they delivered the flowers.
When I reiterated that the recipient never received the flowers I received an email saying they do not offer refunds and a link to their refund policy. No attempt to have a discussion or resolve the issue.
I emailed back asking for a refund but have not received a response. So now my credit card is disputing the charges. This company is a joke! I will definitely be ordering direct from a local florist next time around. Lesson learned.
You Are Throwing Your Money Out The Window If You Order From Here
I ordered for mothers day. Order # 9596915. Supposed to deliver on saturday 5/7/22 I received a text message that the flowers could not be delivered until 5/9 sunday. I thought ok, that is mothers day so no worries. Spoke to my mom in NY. Nothing has been delivered at all, its monday 5/10. I phoned 3 times, left 2 messages. Emailed them w/my order # still no replies to any of my requests for assistance. Not only a rip oof...But I missed the holiday for sending my mother a gift. Thanks for nothing!!!
Mother's day fraud
Order number 9595911. I purchased a flower arrangement from justflowes.com that was supposed to be delivered on Mother's Day but was never delivered.
I made several phone calls to them: NO ANSWER, only recording machine. Left several messages. No one returned me a call yet. I had a suspicious that this company is a scam, and I found on this site so many complains similar to mine.
The worse experience ever.
I am not recommending them and I will NEVER do business with justflowers.com again.
Scam!!!
Order number 9603857. I purchased a flower arrangement from justflowes.com that was supposed to be delivered on Mother's Day but was never delivered.
I called Just Flowers up until 10 PM to do a follow-up and was told that they needed to contact the local flower company to see why my order was not delivered and what happened, and when I told the rep that I wanted to cancel the order and get a refund, she hung up on me.
At 10:30, I get an email saying, "We see in our system that your order was delivered." (This was only after I asked for my refund and for the order to be cancelled) but she needed to confirm with the local flower company, which was closed today and will be tomorrow.
At 10AM this morning, I emailed them back and they sent THE SAME email back that my order was delivered but they hadn't heard from the flower company. I replied back letting them know that this order was NOT delivered and I wanted it cancelled and a refund. The repeated request for a refund is going unanswered.
This order was NOT delivered, and there's no way they were seeing it at 10:30 PM as delivered, but it wasn't showing delivered just 30 mins prior. The house this was supposed to be delivered to has security cameras that were checked to date back a full 48 hours. This delivery was not made. It's already 5 PM here and no one has attempted to contact me, and when I call them, no one answers.
This is the worst experience I have had to deal with and I will NEVER do business with justflowers.com again.
Lying, Thieving Thugs Should be called "JUST LIARS"
Went online to the (real) florist I usually place orders with to send Mom a Mothers Day bouquet and "Just Flowers" hijacked my order by jumping in and re-routing me to their website.
BEWARE!! I didn't realize what they were doing and placed my order for a Saturday (the day before Mothers Day) delivery. Like all these other reviewers, this sham company sent me a text telling me they were going to deliver Sunday instead.
No way for me to reach them to refuse. Mothers Day is now here and I got another text saying they couldn't deliver today (again) but would Monday (after Mother's Day) - Oh Hell No!
Called their phone # no humans only a recording message line so recorded a message telling them to cancel the order, called them a fraud and threatened them with small claims if I didn't hear back with a full refund. I then called my credit card company and had them reverse the charge and open a dispute investigation on these lying thugs!!! BEWARE!!!!
I am experiencing the very same thing!!! At least you were able to communicate with them. I can't get anyone on the phone, I have sent emails and still no response!!! The flowers were supposed to be delivered on Friday 5/6/22 and today is Monday 5/9/22 and she still has NOT received anything!!! I am FUMING!
Mothers' Day sadness. Never delivered!
I ordered for Mothers Day, approximately a month ago. 11 red roses, one white rose and one colored blue rose. (11 for us children and Our Mother, White for a Lost Brother, and Blue for MY MOTHERS twin Sister, that we had just lost). Good Lord, was to be delivered Friday, May 6th, 2022. Not delivered and two days later, they say they will be delivered on Sunday. (Mothers Day). Still, they think, as a corporation, they can KEEP the $$$$ for a later purchase
... Hmm, I think not. Sincerely, Patricia Teasley
Beware…They are Not a Florist! Thieves!
These people are not real florists. I stupidly took an order number 9552211 to help them with a last-minute order that was going 30 minutes one way to the funeral home in honor of a young man where I was going.
I told them my price, they asked me to do a basket instead of a standing spray then changed their mind back to the spray for their customer… both flowers for this customer were in my delivery vehicle and I was asked to not leave the funeral home because I was still waiting on payment from them after waiting and wasting time from my business they canceled the order.
Two hours later they call me back to deliver this spray. I go back to my studio to pick up the arrangement and that they’re waiting on payment only for them to call me back again and tell me that they were not going to send this out since the customer supposedly canceled the order… I am out of gas, time and product. They refuse to compensate me for any of their mess up. Beware they are crooks And they take 30% of whatever you spend just for taking your order… Just FYI… You’re welcome!
I had a bad experience with Just Flowers recently. I ordered a birthday flower arrangement for my daughter in law. The arrangement that was delivered did not look any thing like what was pictured on the Just Flower web site. I paid over $100.00 for the flower arrangement and delivery. I complaint - called, wrote emails, and send picture of the arrangements for them to compare. All they offered was a $10 refund. They also lost a customer.
Hopeless, pathetic, cheaters
Hopeless and pathetic service!
I paid for a fresh fruit cake for anniversary. What reached was a pineapple cake with a Happy Birthday cake and that too with incorrect spelling of the couple's name. Most embarrassing moment for us! Prefer any online service BUT justflowers. Pathetic, hopeless is what I can say.