G Plans Reviews

G Plans
( 120 reviews )
Website: www.G-Plans.com

G Plans Customer Reviews

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This is a scam
March 22, 2022
This is a subscription service that has absolutely no value and exists to prey on people looking to improve their health. I took their quiz, looked at the website for 30 minutes and realized that this was bogus. I thought I might be charged $35, but was charged $288.01. They refuse to refund.

It Is A Huge Scam. Do Not Use!
February 6, 2022

Do not use them. They will not cancel when you ask them to and will continue to draft from your account without your permission. I called for a refund after the drafted from my account without my permission and have yet to see the money put back into my account.

G-Plans Scammers
February 1, 2022

I was so excited to try this program out until I saw my bill and was overcharged almost $200 which they claimed I selected (I DID NOT) and now they are refusing to stick by their 30 day money back guarantee.

Check out the Better Business Bureau I can't believe how many people they have stolen from! I bought the pro plan and they upgraded my account without consent and changed me an annual fee which they are refusing to refund. Terrible customer service and business.

Tip for consumers:

Don't work with this company they are not interested in working with you.

Products used:

This was a purchase for G Plans it appeared to be a good program but they scammed me out of money. Full refund but they don't provide one.

Google anything and everything first!!!
January 1, 2022
I really like the video and the quiz and I was actually sucked in at first !….I’m just glad I googled this guys name I always Google things to make sure they’re legit I’m so sorry for all you people who lost money!!! Not my first rodeo! :((

Do Not Do Business With This Company
December 28, 2021

If I could give negative stars, I would. This company uses false advertising and terms and conditions you don't even know you're agreeing to, to overcharge you. And when you ask for a refund they tell you it's non-refundable per their policies.

DON'T fall for their "incredible deal" -- it's not one. DO NOT DO BUSINESS WITH THIS COMPANY, they are scamming people out of their hard-earned money with dishonest marketing.

December 15, 2021
Dr. Goglia is fat. How can I trust his plan? It didn't work for him.

November 17, 2021
Terrible! Terrible! SCAM ALERT!!! The app does not work and I was charged anyway! Customer service did not seem to care that their system does not work and still took my money and would not authorize a refund. DO NOT!! I repeat, DO NOT waste your time and money!!! You have been warned!!!

November 12, 2021
My rating is ZERO !!! This business is a scam!. They tack on additional charges when you decline the add-ons to the tune of $288. then say that it was YOUR choice. Nope. I notices the charges 2 hours after I signed up. Get your State Attorney and the CA State Attorney to follow up on this business scam.

November 4, 2021

I had the same issue with being charged $288 and I have talked with their support and because of their terms and conditions they can not give me a refund of any of my money. I reached out to the company the same day that my bank called me about a possible fraudulent charge.

They just got back to me today about all of this. I think this is absolutely ridiculous! I would be okay if I was still charged the $39.00 that I thought I was going to get charged!

JulieC November 11, 2021

I just when through the same thing and even though I made a mistake in clicking the year option (I only wanted 30 days) and the money has not left my account, they say there is nothing they can do. Okay, maybe they can't however I'm contacting my bank tomorrow to dispute the charge.

JulieC November 12, 2021

Update: In going back through what took place yesterday; I'm honestly not sure the mistake was mine due to the fact there are two separate charges to my account. I have filed a dispute with my bank and have also applied for a new card so they can't come back to me in a year or whatever and try to "renew" my subscription.

I wish I'd found these reviews sooner - I would have never gone through the quiz process, etc.

Peggy February 06, 2022

Good call. I cancelled and they hit my card a year later.

October 1, 2021
Worst products and even worse customer service. COMPLETE SCAM!!!! DO NOT WASTE YOUR MONEY!!!

Buyer Beware
August 23, 2021

I purchased a one year membership for their special pricing. This was not a plan that I could use, but I chalked it up to my own one year cost loss. Be aware this is a reoccurring subscription service! When I was alerted my card was charged a second time, within minutes I called customer service. They explained their policy is to notify a week before renewal - I never received any communication and was directed to refer to their terms listed on their website.

Well, despite in print the website stating "After 12 months you must reactivate your membership manually to continue." they continue to push my request for refund of charge aside even though I never had the opportunity to manually reactivate or agree to another year of service. Despite me pointing out that their own terms contradict what they are saying, the company completely disregards any type of rational customer service practices.

While the plan or service may work for you, their business is quite simply just out to get your money. You can purchase 1 month to 1 year, but that's not all, you also get constant emails requesting more money for more services. Please do not waste your money or your time on this.

Peggy February 06, 2022

SAME thing happened to me. They steal and refuse to return my money.

Dishonest beyond belief
August 5, 2021
I thought I was giving a $17.56 donation to the staff because of Covid for a one week free trial. They charged my credit card for $149.00. I called and asked them to reverse the charge, they would not. They are dishonest beyond belief. I am disputing it with Amex. Do not give the company your credit card info. They will take advantage of you.

StephanyMorgan August 16, 2021

I took the “free” quiz. I had to pay if I wanted results and all I got were spam emails.

No support team.
March 15, 2021

Could this be a good program? Maybe. I did lose 3 pounds in the first week, but because of the ZERO customer support I have to give it a poor rating. They do not answer messages ("live chat") via the app. which is stated they usually respond in less than 2 hours. It's been a week now. They do not answer their phone. After one week, they still have not approved my request to join the Facebook page that they state will provide me with Zoom calls and answer questions. I have questions! Due to this, I would never recommend this program.

I also feel I was scammed with the pricing. During check out process I was prompted to add the "2 week accelerator" for what I thought was an additional $10 dollars. So instead of the $40 initial charge I was being charged $50. NOPE. They charged the $50 in ADDITION to the $40. And I still have no idea what the 2 week accelerator is... because no one will answer questions. My advice is keep searching for a similar plan (if you like the idea of this) with more (any) support.

Peggy February 06, 2022

It is a joke. The people manning their phones barely speak English.

March 10, 2021

Scam! I can confirm all of the above!

My experience was very dissatisfying and I feel scammed.

1)After starting the program, I realized that the recipes they are offering are quite limited in nutrient choice and very repetitive. When I tried to adjust the food preferences to increase diversification, the app did not react at all. Same food, same receipts.

2) I tried to add my own ingredients (simple food) and most the app does not even recognize. Instead it offers products from processed food companies. Gives very much the impression of advertisement...

3) After 3 weeks I started to contact them via the chat function. As long as you ask money unrelated question, the robot is answering. As soon as you ask a concrete question regarding the subscription or terms for cancellation, the answers stop and you are completely (!!) ignored.

I then started calling the help desk number - nobody answering. I called 2 days in row until I decided to leave a message on the answering machine - it’s unfortunately for the bin... Nobody ever returned the call nor reacted in the chat.

Meanwhile they spam you with additional offering about extra services you could buy on top. All together very disappointing.

Peggy February 06, 2022

TRUE SCAM> Charges should be filed in a class action lawsuit.

CorinneWainer March 09, 2022

Completely agree! Would you join it if I began one?

March 7, 2021
Scam that steals your money. No books, no website access, no 800# to call. Thieves and a fraud, 855-265-1513 and 844-709-7845 are disconnected.

GPlans Canela March 09, 2021

Hi Jacquelin,

I am very sorry to hear your experience with our company. Unfortunately, the numbers you have listed are not associated with our company, so we will check to see if that is what is reflected online. You can reach us at (619) 220-9009. Our business hours are from 8:00am-4:30pm PST.

Lost 3 pounds in 7 days
March 1, 2021

I've been on the plan for a week and lost 3 pounds so far. I'm not hungry at all and I feel healthier than I have in a long time.

I did not receive my initial email so I called them left a message and someone called the the next day to resolve.

Too bad all the others have had issues. It seems like a great program to me so far.

GPlans Canela March 09, 2021

Hi Deana,

Thank you so much for your review! We are so happy to hear that you are enjoying the program. If you have not already joined, I highly recommend using our Ambassador Program to help keep yourself track and for some fun goodies as well! Here is the link to join! https://ambassador.g-plans.com/

BessDeTraglia October 26, 2021

Someone from g plans must have had a family member leave that review. This is a scam. Don’t purchase anything from them.

Peggy February 06, 2022

I agree Bess.

No payment confirmation, no answers to emails and unfair policies
February 22, 2021

My g-plans experience began wrongly and just didn't get far:

1) The day I subscribed, the payment page crashed at least 5 times, so at the end I actually gave up and thought the payment wasn't made. To my surprise, the payment had actually worked but I didn't get any CLEAR confirmation email (just a long email from some consultant about the results of my test). I noticed all this about 10 days after my try to subscribe, and had no log-in information!

2) I wrote an email then in order to clarify my subscription and the login-in data, but I didn't receive any answer for 20 days (except for an automatically generated email saying I should look in the website)

3) Without getting any answer, g-plans tried to automatically charge my credit card for the second month (without use for me!). Greatly I have a pre-paid card, which I used for that, and they couldn't charge anything. I wasn't expecting to make any payment under those conditions.

4) I finally called them and cancelled my subscription, getting no refund. A guy called Jordan helped me on the phone and even offered me to charge the 2nd month but get 1 month for free after that, which seemed kind of fair (he was patient and surely trying to be nice with a client --that is the reason for the extra star) but I didn't take this option. I explained to him that it is still unfair from them, because they knew -and surely could proof- I could not use my account!

So, perhaps it can work for some people, but I generally didn't get a feeling of trust and commitment for best service in this enterprise. Surely you can figure out how to lose weight yourself or with a nutritionist in your town.

GPlans Canela March 09, 2021

Hi Julia,

Thank you so much for your review. I am very sorry to hear your experience with our company. We have been experiencing a high volume of calls and messages coming in, so if we did not get to your request in a timely manner, we do apologize for that. Please email [email protected] so we can further look into your account and see what we can do.

Their T
February 12, 2021

They have poor customer service conditions. If you sign up for 30 days, you can get a refund. However, if you want to take advantage of additional products and extend the 30-day plan you don't qualify for a refund. That makes no sense: try us for 30 days and like us and pay more however if you sign up long term (by trusting us from the beginning) and don't like our product, sorry for you!

How does this foster customer loyalty?

You get customer support but all their responses are pre-scripted, and it doesn't address your actual complaint. The plan is very labour intensive (i.e six meals a day), and in some parts of the world, the foods they suggest is costly or not easily attainable. They have ingredient and meal swaps but honestly, it's just difficult and more time-consuming.

The cherry on top for me is that Dr Goglia sends you a video about how common medicines can ruin your weight loss journey, (it's just a ploy to get you to buy his probiotic capsules) however he is overweight in that video. When I raised this, the customer service representative Ashley says 'Dr Goglia has gone through a lot in his life, if you took the time to look him up, I bet you'd be amazed on what he has overcome. blue_heart'. Even the responses by the support team to the reviews on Trustpilot is a stock standard response. "We are sorry that YOU are feeling this way.' They take no responsibility.

The eating plan is nothing new, save yourself the money, time and frustration of their marketing gimmicks.

Big Scam
February 3, 2021

I had originally signed up for the $39 monthly plan. However, I noticed I was charged twice for two different amounts. One being $39 and the second $121. I had sent several messages to the online chat support with no return responses.

I called the number listed just a short while ago to explain the situation and ask for the refund that they say is guaranteed within the first 30 days. What a lie that is. They refused to issue a refund because of the “upgrade I opted for.” I didn’t opt for any upgrade. Every extra thing they tried to get you to add I checked no.

So now here I am out money that is not what I signed up for in the first place. They have flat out refused to issue a refund like they state prior to signing up. Be cautious if you opt to sign up. They are no help whatsoever. It’s more like a big scam in my opinion.

December 30, 2020

SCAM!!!! DO NOT PURCHASE THIS! I bought this less than 48 hours ago and paid for the one year plan in full. I called today after my health care provider advised me not to use this plan as it was not a balanced sustainable plan for my needs.

I contacted customer service and said I wanted to refund my purchase and the rep told me I did not qualify since I bought the full year. This company does not stand behind the 30 day money back guarantee.

They prey on people desperate to lose weight and get healthy and even though my doctor advised me against this plan and it was purchased less than 48 hours ago they will not honor their word!

RUN, STAY AWAY FROM THIS COMPANY! Dr. Goglia is a medicine man selling snake oil! SHAME ON YOU!!!!!