DailySale.com is a daily deals website that describes themselves as the “only place” where customers can get the best deals on all the products they love, at 50-90% off traditional retail prices.
How Does It Work?
A daily deals website is a specific kind of discount or coupon website that partners with local retailers all over the country as well as national retailers in order to provide their customers with special discounts or promotional deals.
On DailySale.com, new deals are launched each night at midnight Eastern Standard Time and remains on sale for 24 hours. In order to provide their especially low prices to their customers, these sales are often limited in the number of products available and products may sell out before the end of the 24 hour period. If products are in high enough demand that the website decides to re-issue them for sale, they may raise the price of these items.
Customers who are interested in the deals they have to offer can go to their website, look through all the featured deals available on their main page, or you can look through the deals by specific categories, including Men, Women, Kids, Electronics, Lifestyle, and Jewelry.
Obviously the cost of the products and services sold through DailySale.com will vary based on a large number of factors, including the type of good or service, the percentage of the discount available, and more.
The website does state that they have Refund Policy, but this policy actually only applies to products that customers purchase that are considered defective or have a manufacturer’s error that is discovered within the first 30 days of the purchase date. There does not appear to be any Refund Policy for customers who simply want to return a product they are unhappy with.
If you do receive a defective product that you wish to return, please contact them at [email protected] to receive an RMA number. In this email, include your order number, the product you wish to return, the reason for return, whether the product has been opened, and whether you prefer a refund or exchange. Return shipping fees are the responsibility of the customer.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by email at [email protected] or by submitting them directly to their website through their Contact Us link on the bottom of their webpage.
This website appears to have mostly mixed reviews, with many different customers reporting positive experiences and satisfaction at being able to get the products they want at excellent prices well below retail value.
However, of the negative reviews that are available, there does appear to be a clear pattern that people should pay close attention to. Most unhappy customers reported the same experience which led to their dissatisfaction, which was the inability to get a refund.
These customers all report receiving a broken or defective product and repeatedly trying to get in contact with Customer Service in order to initiate their return, but were never contacted or given their return instructions.
Competitors and Alternatives?
There are many other daily deals websites all over the internet, as it has become an interesting and fun way for people to experience new places or products, including websites like LivingSocial.com, Groupon.com, 1SaleADay.com, DealNation, DealFind.com, and many others.
If you have any experience with this company or their products, please leave your DailySale.com reviews below.
49 ‘DailySale.com’ Reviews
This review is about the return policy for a Fitness Tracker. Ordered 2 of these. They both worked fine for awhile. However, after about 90 days, one stopped working. Since this item only has a 30 day guarantee, it was not allowed to be returned. I asked for a one time courtesy to at least swap this fitness tracker. They refused even after I pointed out that 30 days was not enough time to be sure it worked properly for this type of electronic device. I also let this company know that I would write a negative review concerning this item. I hope others who purchased this device will write reviews especially if not working properly or not at all.
1. The company DailySale.com took 18 days to deliver a two-day shipping item.
2. Daily Sale sent me the wrong sub-model of LG G4 smartphone. It was supposed to be GSM for ATT, T-Mobile, etc., but it was a Sprint CDMA model. It was not compatible for LTE data.
3. Daily Sale wanted me to pay return shipping, even though it was their mistake. It took 30 minutes or argumentative chat to get them to send a return label.
4. Daily Sale promised that if an exchange was available, they would exchange the phone. They issued a refund, even though they still listed that phone for sale on their front web page.
5. Daily Sale will not honor the original sale price for the smartphone. Their price has increased $37.00 since the original purchase. I am out the cost of an otter box and tempered glass screen protectors as a result.
6. Their customer service is atrocious. They mostly just cut and paste answers, and then have to be argued with for a long time just to get a little headway.
I was not looking to get a hand out, but I did not expect to get the finger either!
I hate even giving this company one star. I placed an order for their mystery packs.. What I got was indeed a mystery! I spent $30 with the assumption that what I was getting would be far greater than what I spent. What they sent me was plastic wine tumblers, a piece that looked like it was missing from something and they just tossed it in the bag, a cheaply made belt that wouldn't fit anybody's waist our house and bottle caps.
I sent an email letting them know how on satisfied I was. They responded with an offer of $7.50 credit online. My next email to them was not nice, and the response to that you know was we can give you a $15 credit online. And then they have the nerve to tell me that I didn't even have to return the products that I was unsatisfied with! Really?! Because you don't want your crap back either.
Don't waste your time or money
I purchases an automatic soap dispenser which worked great until I needed to change the batteries. After changing them, the soap leaked out onto the batteries and the unit would not function, even after cleaning. I contacted the company and they told me that since more than 30 days had gone by, it was out of luck. This company does NOT stand behind their products. I feel really bad since I recommended this product to my friend and the same thing happened to hers. We both ended up throwing them out. I will NEVER buy anything else from this company. Beware!!!
I bought a set of satin sheets and after 2 washes the fitted sheet fell apart...sorry over 30 day we can't help you...would never shop there again...a total ripoff
Placed an order on 4/4/17. Its 5/5/17 and the tracking information STILL says "label created"!!!
"customer service" takes 3-5 days to respond and only with template responses.
How can I rate them -50 stars?
Worst company EVER!!!!!
I love dailysale.com and will continue shopping with them!
I ordered a Sonic Toothbrush System online from DailySale in October of 2016. And as of today, January 27, 2017 my order has not been received. I have contacted them via email at least 10 times. They state my order was delivered and shipped via FedEx without a signature and left outside my apt door. I believe the order was stolen or not delivered. DailySale will not reship or refund my order. The only way to contact them is via email. They hide from customers with no 800 number to contact a live customer service rep. I will never do business with DailySale again. Buyer and customers BEWARE!!!