DailySale.com is a daily deals website that describes themselves as the “only place” where customers can get the best deals on all the products they love, at 50-90% off traditional retail prices.
How Does It Work?
A daily deals website is a specific kind of discount or coupon website that partners with local retailers all over the country as well as national retailers in order to provide their customers with special discounts or promotional deals.
On DailySale.com, new deals are launched each night at midnight Eastern Standard Time and remains on sale for 24 hours. In order to provide their especially low prices to their customers, these sales are often limited in the number of products available and products may sell out before the end of the 24 hour period. If products are in high enough demand that the website decides to re-issue them for sale, they may raise the price of these items.
Customers who are interested in the deals they have to offer can go to their website, look through all the featured deals available on their main page, or you can look through the deals by specific categories, including Men, Women, Kids, Electronics, Lifestyle, and Jewelry.
Obviously the cost of the products and services sold through DailySale.com will vary based on a large number of factors, including the type of good or service, the percentage of the discount available, and more.
The website does state that they have Refund Policy, but this policy actually only applies to products that customers purchase that are considered defective or have a manufacturer’s error that is discovered within the first 30 days of the purchase date. There does not appear to be any Refund Policy for customers who simply want to return a product they are unhappy with.
If you do receive a defective product that you wish to return, please contact them at [email protected] to receive an RMA number. In this email, include your order number, the product you wish to return, the reason for return, whether the product has been opened, and whether you prefer a refund or exchange. Return shipping fees are the responsibility of the customer.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by email at [email protected] or by submitting them directly to their website through their Contact Us link on the bottom of their webpage.
This website appears to have mostly mixed reviews, with many different customers reporting positive experiences and satisfaction at being able to get the products they want at excellent prices well below retail value.
However, of the negative reviews that are available, there does appear to be a clear pattern that people should pay close attention to. Most unhappy customers reported the same experience which led to their dissatisfaction, which was the inability to get a refund.
These customers all report receiving a broken or defective product and repeatedly trying to get in contact with Customer Service in order to initiate their return, but were never contacted or given their return instructions.
Competitors and Alternatives?
There are many other daily deals websites all over the internet, as it has become an interesting and fun way for people to experience new places or products, including websites like LivingSocial.com, Groupon.com, 1SaleADay.com, DealNation, DealFind.com, and many others.
If you have any experience with this company or their products, please leave your DailySale.com reviews below.
52 ‘DailySale.com’ Reviews
Placed an order on 4/4/17. Its 5/5/17 and the tracking information STILL says "label created"!!!
"customer service" takes 3-5 days to respond and only with template responses.
How can I rate them -50 stars?
Worst company EVER!!!!!
I love dailysale.com and will continue shopping with them!
I ordered a Sonic Toothbrush System online from DailySale in October of 2016. And as of today, January 27, 2017 my order has not been received. I have contacted them via email at least 10 times. They state my order was delivered and shipped via FedEx without a signature and left outside my apt door. I believe the order was stolen or not delivered. DailySale will not reship or refund my order. The only way to contact them is via email. They hide from customers with no 800 number to contact a live customer service rep. I will never do business with DailySale again. Buyer and customers BEWARE!!!
I ordered 2 items on 12/2/16 & it is now 12/29/16 and I've only received one item. I have sent them a email to try and figure out where my other order is & they tell me that it is on back order what ever the hell that means. I better get my order soon or I'm contacting the BBB because this ain't right to do this to paying customers. After the experience I've encountered with this site I am absolutely never going to be placing any order again from them, & I'm telling everyone I know to do the same.
Placed order 9/20/16 FOR TWO DASHBOARD CAMERA,$58.00Have not gotten as of today 12/27/2016 Customer Service is email only . The only answers you get is where to put ticket Number. BY MISTAKE I ORDER two more items Nov/1/2016 still not have gotten. One of the Contact link is Norton Online Guarantee the phone # given just email back to DailySales email. No Real person to talk to. Customer Service hates to even reply to email claim STAY AWAY GOING TO BBB SERVICE NOW
I have the same comments as experienced by many of the reviewers.
I placed and order on November 24,2016 and still have not received the order as of December 14, 2016. I have submitted two tickets to their :customer support and have yet to get as response from any one of their agents who, as they state, "will get back to you as soon as possible. "
This is obviously not a real company. Stay clear.
They will take your money and link you to a receipt with a bogus tracking number and send you nothing.
I was so thrilled to find the Sterling Silver chains this site had listed, and for the price I ordered 7 in various styles and lengths. My total sale was $44.10 I paid through Amazon which I thought was a solid indicator of this sites legitimacy ........WRONG!!
When I was notified that the funds had been removed from my account I was sent an invoice with a tracking number that turned out to be dead end bogus. It never registered with the USPS package tracker and is now listed as expired. Still no package delivered either
I have made numerous attempts both through the generic contact form on the website as well as a direct email to their "[email protected] and have received NO response AT ALL..
Still awaiting my merchandise, a response or anything for now all I've gotten is scammed and ripped off
Ordered the 14k Rose Gold Earrings dimensions described as 14mmx2mm in a gift pouch (received on 11/10/2016 in a small plastic bag) not pouch in a small manila envelope after emailing numerous of times in 11/2016 about when and if I would receive Earrings. Full dimensions description on advertisement page states, solid 14k rose gold earrings, 14mmx2mm. 78% off. retail $99 crafted from solid rose gold. add a classic feminine touch to all kinds of outfits. ? The product I received is so small I can put both on my thumb fingernail, the description led me to believe that an adult can wear the earrings, well l wouldn't recommend this site to anyone. too small. I feel I've been ripped off by false advertisement, still waiting for a reply from them as to how to return, never been so disappointed in a product, VERY, VERY DISAPPOINTED.. Will never order from this site again and will inform friends not to. RIP OFF.