DailySale.com is a daily deals website that describes themselves as the “only place” where customers can get the best deals on all the products they love, at 50-90% off traditional retail prices.
How Does It Work?
A daily deals website is a specific kind of discount or coupon website that partners with local retailers all over the country as well as national retailers in order to provide their customers with special discounts or promotional deals.
On DailySale.com, new deals are launched each night at midnight Eastern Standard Time and remains on sale for 24 hours. In order to provide their especially low prices to their customers, these sales are often limited in the number of products available and products may sell out before the end of the 24 hour period. If products are in high enough demand that the website decides to re-issue them for sale, they may raise the price of these items.
Customers who are interested in the deals they have to offer can go to their website, look through all the featured deals available on their main page, or you can look through the deals by specific categories, including Men, Women, Kids, Electronics, Lifestyle, and Jewelry.
Obviously the cost of the products and services sold through DailySale.com will vary based on a large number of factors, including the type of good or service, the percentage of the discount available, and more.
The website does state that they have Refund Policy, but this policy actually only applies to products that customers purchase that are considered defective or have a manufacturer’s error that is discovered within the first 30 days of the purchase date. There does not appear to be any Refund Policy for customers who simply want to return a product they are unhappy with.
If you do receive a defective product that you wish to return, please contact them at [email protected] to receive an RMA number. In this email, include your order number, the product you wish to return, the reason for return, whether the product has been opened, and whether you prefer a refund or exchange. Return shipping fees are the responsibility of the customer.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by email at [email protected] or by submitting them directly to their website through their Contact Us link on the bottom of their webpage.
This website appears to have mostly mixed reviews, with many different customers reporting positive experiences and satisfaction at being able to get the products they want at excellent prices well below retail value.
However, of the negative reviews that are available, there does appear to be a clear pattern that people should pay close attention to. Most unhappy customers reported the same experience which led to their dissatisfaction, which was the inability to get a refund.
These customers all report receiving a broken or defective product and repeatedly trying to get in contact with Customer Service in order to initiate their return, but were never contacted or given their return instructions.
Competitors and Alternatives?
There are many other daily deals websites all over the internet, as it has become an interesting and fun way for people to experience new places or products, including websites like LivingSocial.com, Groupon.com, 1SaleADay.com, DealNation, DealFind.com, and many others.
If you have any experience with this company or their products, please leave your DailySale.com reviews below.
41 ‘DailySale.com’ Reviews
I ordered a bluetooth headset and it took about 14 days to arrive. I suspect when you order they place a order from Asia. the reason I say this is the order was shipped using DLH global. When the Product did arrive it did not work or charge based on the user manual. It was defective and I contacted Dailysale asking for a RMA to return it. after a couple of days they offered a $6 refund and i could keep it. I refused as i would be out $9 if i did that. I told them I want to return the defective product for a full refund. they gave me a run a round after that and said they needed to contact the department that handled that. dys went by and i received a email message asking how the support i received was. I responded that my issue has still not been resolved. I received a message a day latter that they have still not heard from the department that handles returns. I purchased using paypal so i filed a dispute and will let them handle it.
dailysale was just attempting to run down the clock promising they were going to help and did nothing. If you order and get a good working product it's great but if you get a defective product their support is delay and confuse until it's too late for you to get your refund.
I ordered a pair of magnification eyeglasses that they listed as being useful for bird watching sporting events arts and crafts. However, what came in the mail was a child's toy pair of glasses that are too small to even fit an adult face. There is no magnification in this piece of junk. I set up an online account however when I look at my dashboard under the orders section it claims I have never placed an order. I have tried to reach this company for a return and refund, but only get automated emails back on how to complete my order. Now when I try to log into my online account, it states that I do not have an account. Need to contact my credit card company and have discharge disputed. Do not buy from this company!
Horrible. Orders placed Nov. 22 and 23 NOT RECEIVED YET as of Dec. 18. Customer Service by phone is non-existent. Email support offers NO SUPPORT. They MAY respond after 3 or 4 attempts, but don't resolve the issue. Their practices should be investigated.
Shipped me size medium pants. My order sales ticket that came with the shipment stated size large as that's what I ordered. They want me to pay return shipping and issue me a store credit. They might as well have shipped me a toaster as it would do me about as much good as the pants that are useless to me. This is a scam company.....stay away
They have tried charging my card over 15 times. I placed 4 orders through PayPal and all of my orders were canceled 10 days ago but my money was never returned. The customer service hours are listed as Tuesdays through Fridays between the hours of 10AM and 7PM EST and I just tried calling them at 2:30 pm on Thursday, November 29th and the recording states that they are closed and to call back during regular business hours. They also indicate you can chat with a support representative on their website, but there is no option to chat anywhere. Stay away! Total scam
I placed and paid for 30 days ago . Have yet to receive the order and zero responses to their service depot . Way to encourage repeat business .
Recieved a used phone with every square inch of the phone covered in scratches. The fingerprint reader is so badly damaged that it will not work and there is a pink line down the screen. The phone was sold as unlocked but is Verizon branded and unusable on any other network. This was all before it wouldn't recognize any sim cards.