I am a recent professional school grad; I moved to a different state after school and while I was awaiting my license to practice in my field (which was going to take 2-3 months), I decided I could earn some money babysitting and dog-walking. I babysat throughout graduate school for multiple families including one of my professor's grandchildren. I am CPR (BLS) trained and have years of experience and lots of great references. Do you think care.com cared to highlight my services to their good paying customers?
Nope. I would have to pay a membership fee for them to run a background check. I do understand the importance of a background check and I was going to offer to do it on request or even after a few weeks of using the service and seeing the offers I would gather (because, honestly, I was on a tight budget).
However, I was shocked when I learned that parents (and other customers) were also being made to pay different levels of background check info. Therefore, I have to ask, if I pay for a background check to be done on me, why should parents/customers seeking this information have to pay to see the results (assuming I've consented)? Or vise versa, if parents are paying for background checks to be done on their potential sitters, why do I have to pay too? Chang-ching, that's why. Probably.
Additionally (and to my great joy), I started receiving 2-5 texts (some emails, too, but these were at least filtered by gmail) daily from obvious scammers. Most text would say something along the lines of "My friend is looking for a [sitter]. Kindly email her at...." or "My friend is moving to your area and needs ...email her for more info," or "I am looking to pay $400/wk for a dog walker, please email..." Each text identified that they got my information from my care.com profile.
It was always a service for "a friend," and it always required to contact this person via an email that they would give me via text. The numbers were always outside of my area (which mine is too since I moved, but it seemed odd that they all were). Also, with google search, I found a few of the numbers were associated with similarly reported scams to other people; one email was as well. I called a couple of the numbers and no one ever answered any of the calls; all were automated voice messages; one was a text-only number that didn't actually receive calls.
The best part is that you can't just simply take down your information. I am waiting on a response from their email "care team."
It really is unfortunate that this service is a major scam. The theory behind it is great, but I hate that they are taking advantage of so many people. It's unfair.