BioTrust, found online at BioTrust.com, is a new line of health supplements founded by nutritionists Josh Bezoni and Joel Marion that promises to include only top quality, all natural ingredients.
Josh and Joel created BioTrust in 2011 after learning that the health supplement industry in the United States is essentially unregulated. This means that not only do certain supplements not provide the results they promise, but some of them don’t even include the ingredients they promise.
As nutritionists who believe that nutritional supplements play an important role in people’s health, they decided to create a supplement line that not only has top quality, all natural ingredients, but that also is free from hormones, antibiotics, artificial sweeteners, coloring, flavors, and preservatives.
Their supplement line includes IC-5, which is their supplement for Advanced Insulin and Carbohydrate Management. Though many diets emphasize eating protein and reducing carbohydrates, BioTrust says that you should include carbohydrates in your diet, as long as your body is processing them correctly.
Their IC-5 supplement helps your body process carbs correct because it includes five different ingredients which BioTrust says has been proven to help your body maintain healthy blood sugar levels.
They also offer LeptiBurn, an advanced fat burning hormone supplement which increases your leptin levels, which helps your body burn fat. LeptiBurn includes six different ingredients which BioTrust says have all been shown to help your body burn fat.
A one month supply of any of BioTrust’s supplements range between $49.95 and $69.00, depending on what you are ordering. But all of their supplements purchase packages give you the option of purchasing two bottles and receiving a third bottle free, or purchasing four bottles and receiving two bottles for free.
BioTrust also offers a 1 year guarantee. If you return your empty or unused products within one year of the purchase date, you will receive your money back within 3 days.
If you have any experience with this product, please leave your BioTrust reviews below.
241 ‘BioTrust’ Reviews
YOU DO NOT STATE WITH YOUR 100% 1 YEAR MONEY BACK GUARANTEE THAT IF YOU DO NOT KEEP YOUR EMPTY BOTTLES YOU WILL NOT REFUND THE FULL AMOUNT. YOU KNOW I BOUGHT 3 BOTTLES. THAT IS WHAT YOU BILLED ME FOR A PRODUCT THAT DID NOTHING. NO WHERE ON MY RECEIPT DOES IT SAY KEEP YOUR EMPTY BOTTLES IN CASE YOU WANT TO RETURN. ON YOUR WEBSITE YOU STATE 5.Returns must be received in our offices within 1 year from billing date. All charges (excluding shipping and handling fees) are fully refundable 1 year from the billing date. Exchange requests must be received by our offices within 1 year from the billing date. YOU NEVER STATE IF YOU DON'T HAVE YOUR EMPTY BOTTLE NO REFUND. I FEEL THIS IS FALSE ADVERTISING. THE LAW STATES What Constitutes False Advertising? Advertisements that contain representations that are false, misleading, or deceptive are an unfair trade practice and illegal under state and federal laws. To be found guilty of false advertising, it must be shown that the advertisement was deceptive in nature. Proof that the ad actually harmed anyone is not important. Moreover, the intentions of the advertiser are irrelevant, including if the false or deceptive advertisement was a mistake. - YOUR GUARANTEE IS AS GOOD AS YOUR PRODUCT. I HOPE YOU STAND BY IT AND RETURN MY HARD EARNED MONEY.
***100% Money Back Guarantee is a 100% LIE***
Just this last weekend I ordered some products from this company (sold on what I was thinking was a Reputable and Honest Company).
FIRST-THE 100 % MONEY BACK GUARANTEE IS 100% BULL CRAP!!!!
SECOND- The buyer Does NOT get the opportunity to review the order before it is charged to your account. If customer service is unavailable (not in business hours when I ordered) your only recourse is to email them. I noticed an incorrect item was added on my order when the confirmation page showed after I was charged and I literally called and emailed them with 5 minutes of placing the order, asking that they remove the product and refund the amount of the product onto my card.
THIRD-They are quick to reply, which was nice. HOWEVER they answer just stating that they ship through a 3rd party company and cannot cancel or change and order once placed.
FOURTH-The options offered for compensation ARE NOT A 100% refund.
These were the choices given which to Biotrust constitute a 100% Money Back Guarantee
1. Either an immediate 25% credit of your total order can be credited back to your card (So why can't the full amount be credited back?)
2. A 50% credit of the total order amount (ie... if bill was $120-they would credit YOU $60) TO YOUR ACCOUNT WITH THEM FOR FUTURE PRODUCT PURCHASES FROM THEM)
3. An exchange of products for up to the amount of the product incorrectly added to the order. (This is the option I chose as I am praying the products are better than their customer service and still want to try the products).
None of this actually gave me what I or 99% of America would consider a 100% MONEY BACK GUARANTEE.
I sent an email response to customer service to let them know how unhappy I was and how DISHONEST this made Biotrust look and how Leary this made me of Biotrust all before I have even received a product. Again I did quickly receive an email from them stating they were sorry for the confusion. It stated that the Shipping was from a 3rd party company and unable to be changed or canceled and they confirmed they would be resending the product I wanted. From the details in their email, they also made it sound like it Was Supposed to be a great convenience to Me, that they were not going to charge me another shipping fee and from the wording made it sound as if I would normally have to PAY A RETURN SHIPPING CHARGE for any items actually returned to the company.
SO FAR, they seem Very Unethical and Dishonest in Biotrusts practices.
I will update my review on the Actual Products after I get them and have the chance to use them.
Lastly, You will get what seems like a million and one emails from them once you order something. The nice little books they show and will "send" you are NOT Actual Hard Copy type books (they are ebooks) you have to download. So if you prefer hard copied books or don't have a printer you’re just out of luck.
SO FAR I A VERY UNIMPRESSED WITH BIOTRUST.
************SO*******BEWARE*****WHEN ORDERING*****BE EXTREMELY CAREFUL AS THEY ARE VERY GOOD AT THE UPSALE OF PRODUCTS AND NOT MAKING THINGS CLEAR AND IT IS EASY (WHICH WORKS TO THEIR MONETARY ADVANTAGE) TO MESS UP YOUR ORDER AND NOT KNOW TILL AFTER YOUR MONEY IS BASICLY STOLEN(in my opinion)***********
I will state now, that I will be leaving this review on other sites as well to warn the masses before they get ripped off by the billing and selling practices of Biotrust. I am a real consumer and not a bot. I am on face book and you can find me by name and message me if you have any other questions.
I really want to trust these guys.
I recently ordered one of their products from through a promotion because they said in the e-mail that they are giving away protein powder to "earn my trust". To be honest, I really want to trust these guys, and they also said specifically in the e-mail that NO FUTURE CHARGES WILL BE MADE. But then again, I'm a little bit skeptical on whether they will make future charges and if I am able to avoid them without waiting for the error to occur first. But even if it turns out to be a scam and I do end up being autoshipped, i can always dispute the charges, maybe even cancel my credit card.
Auto Billing For A Product That Does Nothing.
I bought a bottle of BrainBright on a promotion for $5. Fine. I took the whole bottle, didn't notice any changes or feel any different. OK, it's just another un-needed supplement.
My problem is the automatic recurred billing. It was to be a one time $5 charge on my card. I made certain of that. So regardless, They've been trying to re-bill me $39 for 3 months now. Fortunately, I put the initial order in with a Visa gift card that only had 6 dollars and change left on it. I'm extremely cautious when buying from these marketing companies that offer something for close to nothing in exchange for a credit card number. So it was no accident that I gave them an empty gift card. My suspicions were right on 2 counts. First the product doesn't do anything, and second, they were going to keep billing me. It's also no accident that they auto bill and auto ship. People get this stuff in the mail, and never get around to sending it back. By the time the get around to contacting customer service, they're already in for a couple months. Then have to go through a hassle to return the stuff.
Just go to GNC or even the supplement isle of your local CVS. They have what you really need, and it's a reputable corporation taking your money.
I noticed several reviews that said they didn't receive any help when contacted by phone. I've been taking their products for about 3 months and have called them twice. I received immediate help and was kept on the phone until completely satisfied. Also,I messaged them on facebook with a problem and someone from Biotrust called me the next day. I don't have any complaints been one of the better company's that I have dealt with online