Big Fish Games Reviews
57 ‘Big Fish Games’ Reviews
I find it very funny that people are saying this is a Scam. With everything you buy (especially on line), you need to fully understand what you are doing and buying before you just hit the "purchase" button. Are there really that many people who don't know how to read??
This game service is great, the monthly subscription prices are more than fair considering you can get a ton of free and discounted games if you stay an active member. Customer support have been very responsive, and the community of players is great. I'm really thinking that the 1-Star Scam ratings are people just trying to troll. Troll elsewhere please.
I purchased a couple games from big fish games years ago. Now I have just realised that they have been deducting $7.25 from my bank account every month from January till now, it may even date back further. Do not purchase games with them.
I have known Big Fish Games for 6 years now and have purchased their games, either through subscription to their game club or individually and NEVER had an issue with my billing, even after I started and cancelled my subscriptions many times. The website is easy to navigate and very self explanatory. If you were charged for a subscription that you were not aware of, its because you didn't read what you were paying for. They even give you an hour trial with all the games so you can try before you buy or use a credit towards it. Always friendly customer service, games always have awesome quality. And being a hidden object game fanatic, they have hundreds of choices and all I can say is that I give them 10 stars!
They used to be my favorite place to get new games. Now, the only thing you can find on their site that is actually new is HOGs, and they are all copies of the previous HOG. If you like any other genre of game (my favorite is their "time amangement" category (arcade, action, like Diner Dash or Fashion Fits), you won't find any new quality ones on this site.
Big Fish Games offers a huge selection of casual games at very reasonable prices. They have discounts relatively often, which means I have gotten some of my favorite games for less than five bucks on occasion!
I accidentally signed up for their game club during one purchase (simply didn't un-check the box), and I only recently realized I had done so. I used some of the credits and called their billing department to see if I could get the rest refunded. They were extremely accommodating and friendly. They refunded the credits and canceled the membership without trying to convince me otherwise, which is something I really appreciate. I will definitely continue to do business with them, and highly recommend this company for anyone who likes casual games!
Not sure how everyone can have missed their subscription model, it's so obvious & I knew exactly what I was signing up for. What have I got? Great games for my 5 & 7 year old sons really cheap. Also seems quite straightforward to cancel on line if you want to.
I am pretty careful when purchasing anything online, especially downloadable files. However, I have been a member of Big Fish Games for a few years and have never had any problems. McAfee automatically scans each of the downloads and I always get the message that the files are safe.
I will say that I am a member of their monthly membership club, so I cannot comment on the experiences of others who bought one game and was automatically enrolled in the club, The membership is $6.99/month and you get a credit each month to buy a game (just lie a membership at Audible.com for audio books). Most of the games have a free hour trial so you can see if you like the game before using your credit on it.
I would recommend the site.
I have been a member of BigFish for a couple years. I have **never** had an issue that they have not corrected within 2 or 3 days. I have had computer issues, game issues, "operator" issues…. but *never* overcharge issues. When I have emailed them with a question or problem, with the exception of Thanksgiving week, they responded within 2 days. If the problem isn't corrected in the first email, they will continue to work until it *is* corrected--until the customer is happy.
I am not connected with BF other than being a customer. I had to post this because I just can't stand to see someone "trashed" as some of you have trashed this company!!