Big Fish Games Reviews
57 ‘Big Fish Games’ Reviews
If anyone posts here about BFG being a scam and getting billed inappropriately, it means they are too stupid to read the clearly understandable terms of service.
If you choose to join the club you will be billed monthly and get a free game credit for each month. Which means all the people posting here who claim to have been billed for X months should have X number of game credits for free games on the website.
You can drop out of the club any time and keep playing your games already purchased games.
That said, BFG has gone down hill in the last year. No longer a forum where members can just chat with each other. No longer a Live Chat to contact Customer Service. Games for Macs are being released with technical issues.
I am borderline remaining as paying club member at BFG. There are really good deals but I feel quality of experience belonging to the website has declined rather dramatically.
Still- they are legitimate and 99.9% of those claiming this is a scam company simply did not bother to read the terms and should probably not be using the internet.
I have been buying and playing Big Fish games since 2012. I have never had a problem with them making unauthorized debits from my PayPal account. When I joined, I was given the option to become a member of their game club, in which they would deduct a payment every month, whether I purchased a game or not. I declined. I preferred to wait for the sales, in which games were often offered for nearly half off of the original price. Which is why I am genuinely puzzled about all the complaints on here. And no, I do not work for Big Fish. I wonder if people are not checking to see if they have mistakenly signed up for the club? Also, are the ones who are complaining checking their Pay Pal authorized payments? Here's how to cancel it: Here’s how to cancel a subscription or recurring payment:
1.Go to www.paypal.co.uk and log in to your account.
2.Click ‘Profile’ near the top of the page.
3.Select ‘My money'.
4.In the ‘My pre-approved payments’ section, click ‘Update'.
5.Select the merchant whose agreement you want to cancel and click ‘Cancel’.
6.Click ‘Cancel Profile’ to confirm your request
I hope this helps!
they will charge you 10USD per month on your visa card wihtout let you know.. this is a scam website. dont give them your visa card number.
Buying chip & gold packages from big fish casino, is like going to the bank, with drawling money, taking it home, ripping it up, and flushing it down the toilet!
The games don't pay, it's not uncommon to spin zeros 50 plus times on all slots.
Have you ever seen roulette drop nothing but red in 49 spin?
The more you spend the quicker you lose. 15 min before a sale, the already tight slots get tighter.
It's a nice setup, but ran by greedy executives, with zero marketing or customer service skills.
Save your time an money!
I bought one game in January 2012, and without my authorization and without me knowing it, Big Fish has been charging me £5.39/month for 23 months.
I signed up for a game and realized they were debiting me monthly for some club. I canceled immediately in 2011. In 2013, they debit my account for 2.11 and then once that went through, immediately debited me for 265.00. I've disputed both with Paypal and my bank. This is pure theft and this company is dishonest and immoral.
I loved this company for a long time and used to support them with gusto. Until this morning I get a fraudulent charge for Big Fish Casino of $1.99 and a whopping $245 in the middle of the night.
I really like Big Fish. The company makes its terms of service and return/refund policies very clear, and if you do make a mistake -- as I have done -- their customer service department gets back to you immediately and solves the problem. Customer Service is amazing at Big Fish!
The games are very good -- the Grim Tales for Mac OS, though, have been pretty hit or miss: sometimes the hints work, sometimes not.
My advice? Try the games for an hour, of course, and know the terms of service before you buy.