Zoosk, found online at Zoosk.com, is a dating site which says that it helps people date smarter using their own unique technology and is available in more than 80 countries and 25 languages.
How Does It Work?
Like other dating websites, Zoosk allows members to sign up and create a profile completely for free. But as you start looking around and interacting with other members, Zoosk's Behavioral Matchmaking will "learn" about you and begin pairing you with singles you are likely to be mutually attracted to.
Once you want to begin actually speaking with other members of the site, you will need to upgrade to a paid membership.
Though Zoosk does not publish its upgraded membership fees, they are reported on other websites as being $29.95 per month, for a month-to-month subscription, $19.98 a month, billed in one lump sum of $59.95 for three months, and $12.49 a month, billed all at once for $74.95 for a six month subscription. All subscription plans automatic renew unless you cancel in advance of the new billing cycle.
Currently Zoosk offers mobile applications for both Android and iOS operating platforms.
Since this service is offered with a pay per month plan, as well as all other shipment plans needing to be paid in advance, their Terms and Conditions clearly states that all charges and fees are non-refundable.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by phone at 888-939-6675, by email at Support@Zoosk.com, or by submitting them directly to their website.
Unfortunately Zoosk has many mixed reviews with unhappy customers complaining that they believe this site sets up fake profiles and provides fake interactions, but there is nothing in their Terms and Conditions which supports these accusations.
Competitors and Alternatives?
There are many other online dating sites available out there, some of which are straightforward traditional sites like Match.com and eHarmony.com, while others are more targeted towards specific niches, like ChristianMingle.com.
If you have experience with this company or their products, please leave your Zoosk reviews below.
129 ‘Zoosk’ Reviews
Complete bot program scam profile site
I'm going to goto the county courthouse in the morning, With all the facts, Including messages sent from the bots, About 10 of these complaints, Pay the court Fees, And sue for $7500 If they don't give me back my money. It's only been 12 hours.
-This is also posted for legal purposes, Say it gets that far.
Massive rip off
It is shocking that both parties have to pay just to communicate with each other, i wish they had told me that before i paid for a subscription.
Zoosk is a fraud
hey everyone, Zoosk is a fraud and I fell for it--who's the stupid
one here? Me! I was receiving messages from different guys-
and then I answered one back-and Zoosk said pay if you want
to send this message. So I really liked this guy so I paid for one
month. After I paid... this guy did not answer me back --so I said
ok..then I will send messages to the other guys here--and Zoosk
said I had to pay again! We have to pay 29.95 and a fee the first
time, and then 29.95 after that for each person we
talk to! And their contract did not say any-
thing about this. So now I hate them! I am going to start to reading
all the reviews before I join any thing again. Will not get a refund
I don`t like it
I didn’t like it at all. Super boring website with strange people. This idea of single friends scares normal people away. Hahaha There are lots of better sites for meeting interesting and fun people. I had an account on AFF but changed it fast to www.globogirls.com Cool girls,very hot ones and funny . They are not shy to open cams guess this gives the idea about real people on the site.
I'm still confused on how this works. Why can't I see profiles of other members?
THIS COMPANY MUST BE DISBANDED
I, like many of the disgusted people on this website, made the terrible mistake of buying into this garbage. This is the first and last time I will ever do online dating. Absurd. Full of fake profiles. I will make sure that everyone I meet will never pay for Zoosk. This company will be gone in a couple years.
Zoosk Canceled my Account - Horrible Customer Service
I signed up for zoosk and used it for several months. Then one day I got a notice that my account was under review. Shortly after I was notified my account was closed. I sent several emails to firstname.lastname@example.org but received no response.
UNDISCLOSED REASON - Today I finally got around to calling their number. The representative confirmed that my account had been cancelled and that I had been reimbursed. I asked several times as to why and each time I was put on hold as they she searched for more info. In the end she said my account was "blocked" because of "fraudulent activity" - but could not state what that activity was, she claimed they were "not allowed to disclose" it, but from the sound of it, here computer screen didn't say and therefore she couldn't.
ACCOUNT STILL VISIBLE - But the worst part was that I asked them to erase my account. She said she could not do that, but not to worry because nobody could see my account since it was blocked. I then informed her that I am getting regular notifications each week from people who have viewed my account.
CANNOT ERASE ACCOUNT - She said the most she could do was to turn off the notifications. It was at that point I realized I needed to warn others of this. I now have a profile that other humans believe to be active online that I cannot get rid of. This is a problem and it is very frustrating.
Phony profiles and views abound/STAY AWAY
I made the mistake of joining Zoosk. While there are tons of issues I could detail I will simply provide one example. In the span of 35 minutes or less while reviewing a search result I came across 6 totally phony profiles as three photos were used in the 6 profiles. Each pair used slightly different language and obviously different screen names and ages but a couple suffered from some glaring mistakes. One pair, for example, had the same photo of a women but the ethnicity checked on both was about as far off as they come. Also their are not that many profiles where any effort has been taken to fill in any information other than that required such as age, education etc. Not a word filled out in any other category. However I admit I also made the mistake of joining Match.com and they are not much better. All these services inflate their memberships with phony profiles in my opinion. Also I wonder how some can claim that a large percentage (not going to quote but I think most know the figure and site) of matches are made online. Bottom line take the total US Population of singles over 18 and compare that number with the total membership of EVERY SINGLE DATING SITE, and if you come up with 2% of all singles that would be a stretch. Outright lies to sell a product seems a bit sketchy although I admit I fell for it without giving much thought. Stick to singles events and the like as online dating is all about scamming you in one way or another.
Zoosk Owners are Fraudsters, and Facebook is their Pimp
It simply doesn't work. The operator doesn't want people to meet, but only get their money, stealing their money without counter-value.
The whole system is focussed on this, especially automatic answers on winks and messages, set to on by default.
Most of the profiles are scammers.
Be aware that you sign-up for free, and are first asked to purchase coins when you send messages. Coins are fair enough as pay per use principle. I even compared to other dating platforms and though yes, I like a pay per use. But then to answer a messages you need the monthly membership.
I throw out EUR 80.- out of the window. Stupid me!
I hate myself that I started to use and especially pay for it, but I hate Facebook even more to accept the ads and the app of Zoosk as my attention was attracted by the fact that friends invited me.
What a money scam.....
This site is a major league money rip off! They charge a hefty fee up front to become a member. Then once you start getting connections from other members, they want you to pay more to meet these members and to be able to communicate with them.
I would not recommend this dating site to anyone......!
A smorgasbord of fake profiles.
This crap is a world full of fake profiles.
1. Time and time again in searches I saw the same profile pics of very attractive girls and yet when it came to looking at the locations of these girls they all were different yet having the same profile pic. I used to use an app on Facebook and Bebo called Friendzii and I saw the same sort of thing on there as well so this is a BIG giveaway!
2. So many inactive and idle accounts and profiles on there. Many people join up to this and just leave their profiles unattended and unused. I know this because some of my female friends have accounts on there and never use them. What's the point of joining this if you aren't going to use it?
3. Similar as above in number 2 Too many unsubscribed people on there. If you are subscribed on there and you send these people messages you are going to be disappointed as these unsubscribed people won't and won't be able to reply to you. You are waiting your time!
4. Subscribed or unsubscribed people do not put in enough information about themselves in their profiles. This is useless to you if you want to get to know someone and make conversation. Again if they are unsubscribed there will be no return messages.
5. Searching it basically chooses the path it would like you to be on. You can alter your search settings to your area or city. It works for a short time but it then goes back to the path it would like you to be on and you then end up looking at people miles away from where you live and people who are not compatible to you should their profiles have enough information about them.
I can't believe a dating web site can be so shockingly inadequate for what it says it is.
Subscribing to this rubbish is a huge waste of your money. Don't bother with it.
This Says It All
After a Zoosk ad blitz caught my attention, I thought I'd give it a try. I didn't pay anything, just joined free and put minimal info on the profile so I could at least look around,
In no time, I started receiving winks and flirts from women who lived nowhere near me, sometimes in languages I didn't speak. Also, Zoosk decided to show me some barometer of how "popular" I was, with the no-so-subtle inference that if I'd just throw some cash their way, I'd be even more popular! Oh happy day!! Everyday, I would receive a wink, a flirt, a message that indicated I was highly interesting and/or attractive to the "woman" sending the message. Wave the Red Flag of Scam, boys & girls!
Remember the "minimal info" I spoke about earlier? My profile consists of nothing more than my initials, age, gender and general location. No pics, no verbage, nothing, And yet, I'm interesting and attractive! And oh yes, I can be in contact with these prescient beings who find me so, if only I'd dump some cash in Zoosk's pocket, Um, right.
I leave it to you to decide what this company is.
Too good to be true
Keep it old school & get a professional escort off backpage.
Great website for those that have low self-esteem & don't mind wasting money to flirt with fake profiles to have their heart broken.
I paid though Paypal for 3 months. I found out after 3 days of bullshit profiles a scam. I filed a claim on Paypal for a return of my funds. I was talking to Paypal Rep then my money was reversed. No one real on there website. IT NEEDS TO BE SHUT DOWN & SUED!!!!!!
Full of scammers
It seems like every other profile is a fake.
I joined the free part on FB. They just take over your FB page with their nonsense. Then you get emails from them from people who supposedly visited your profile as a come on to show you how many people you will find if you join. I think the emails are fake, but I"d have to join to really find out. Plus their aesthetics just makes them look silly and cartoonist.
Shady Site, but at least I got my money back
I tried out Zoosk as an unpaid member initially. It was fun getting the flirts and initial emails from guys. I liked the fact that you could login into your profile from the app on your phone, which is very addictive.
I received messages from several handsome guys that I was interested in communicating with, but I could not see their messages or profiles as an unpaid member, so I went ahead and paid the $54.94 for a one month membership.
Hmm, out of about 10 guys that I was interested in communicating with (who sent me messages like, "How are you", "You're Beautiful" etc,) I only ended up communicating with 3 of them once I subscribed. These were guys whose profiles indicated "College Degree", but their grammar was horrible, very choppy sentences, no capitalizations and barely intelligible - That was one red flag. They all asked for my phone number straight away without even sending a few messages back and forth.
There was one guy "Mike" who only had one picture up, I asked him to send me more pictures and he said that he would. During the course of him responding to one of my messages, he mentioned that he was not in the U.S. His profile said that he was located in the Bronx, NY. I asked him where he was located and asked him to send me the pictures that he had promised. He simply answered and I quote: "no, i dont wat to"
There was another guy, "Boy" who had four, attractive, pictures up and said that he was from Up-State NY. I asked him to Skype with me and he was not interested...he just kept asking for my phone number.
All of this was just really creepy, so I decided to cancel my account. I canceled online and I called the customer service # (1-888-WE-ZOOSK) to ask for a refund. Thank goodness this turned out to be a painless process. I was on hold for no longer than 2 minutes, I explained to the customer service rep that I believe people are making fake profiles and I didn't want to be a part of that. She canceled my account and said that a refund would be issued in 5-7 business days. I also received an email confirmation of this.
I'm happy that I didn't lose any money in this. It was a BIG lesson learned. I would not recommend Zoosk to anyone.
P.S. Please be aware that I only had my account open for 2 days before closing it. So the 3-day Buyer’s Remorse period may be the reason that I was so easily issued a refund.
its crap dont pay for it
same story here I was contacted so much before I paid then once I paid nothing, says women look at my profile all the time but no one makes contact besides scammers. Ive had four women contact me with their profile saying they live close by but after msging me I find out they all live in Indonesia or are in England visiting sick friends or relatives etc etc big sob stories and huge detailed emails. Emails end with them needing money to get back to Australia and promises to pay it all back even asking if I would pick them up from the airport to meet for the first time... please.. heartless scammers!
Newly single, been spreading around seeds on many free sites. Zoosk seemed like a good idea, but couldn't message anyone without becoming a subscriber, which I'm not ready to do. When I modified my profile to make it clear I couldn't chat, they messily cropped pieces out of it as they approved the changes.
Getting annoyed, did a little research and found 100s of bad reviews and nothing good. I never spent the $$ to find out if the couple locals who kept Winking and Messaging me were real or not, but suspecting they aren't.
Every indication points to this being a total scam. I just deleted my profile there and will stick to the actual free sites for now.
You Get What You Pay For
I understand the feelings of everyone that has submitted a review. I have no problem with a site that charges people to utilize all of the perks of a having a membership, I found the $24.95 one time activation fee to be a little unnecessary, and borderline deceptive.
The good news is I met a lovely woman on Zoosk.com, and although we have yet to meet in the real world, we have spent countless hours on the phone and moving close to an actual in person romance.
However, in order to initially communicate with each other, we both had to fork out nearly $60. Regardless of the outcome of our meeting, It was money well spent.
Businesses are in business to make money, and when you are in the business of match-making you are never in short supply of people who are looking for their soul mate. Therefore, I cannot condemn the business model of Zoosk.com.
I hope you all find what what you are looking for as you embark upon your quest for true love. And when the opportunity of a lifetime presents itself, I hope you through caution into the wind, and slap down the $60.