Zoosk Reviews

Based on 121 Reviews
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About Zoosk

Zoosk, found online at Zoosk.com, is a dating site which says that it helps people date smarter using their own unique technology and is available in more than 80 countries and 25 languages.

How Does It Work?

Like other dating websites, Zoosk allows members to sign up and create a profile completely for free. But as you start looking around and interacting with other members, Zoosk's Behavioral Matchmaking will "learn" about you and begin pairing you with singles you are likely to be mutually attracted to. 

Once you want to begin actually speaking with other members of the site, you will need to upgrade to a paid membership. 

Cost/Price Plans

Though Zoosk does not publish its upgraded membership fees, they are reported on other websites as being $29.95 per month, for a month-to-month subscription, $19.98 a month, billed in one lump sum of $59.95 for three months, and $12.49 a month, billed all at once for $74.95 for a six month subscription. All subscription plans automatic renew unless you cancel in advance of the new billing cycle.  

Mobile Options

Currently Zoosk offers mobile applications for both Android and iOS operating platforms.   

Refund Policy

Since this service is offered with a pay per month plan, as well as all other shipment plans needing to be paid in advance, their Terms and Conditions clearly states that all charges and fees are non-refundable.    

Customer Service Contact Info

Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by phone at 888-939-6675, by email at Support@Zoosk.com, or by submitting them directly to their website.  


Unfortunately Zoosk has many mixed reviews with unhappy customers complaining that they believe this site sets up fake profiles and provides fake interactions, but there is nothing in their Terms and Conditions which supports these accusations.  

Competitors and Alternatives?

There are many other online dating sites available out there, some of which are straightforward traditional sites like Match.com and eHarmony.com, while others are more targeted towards specific niches, like ChristianMingle.com.  

If you have experience with this company or their products, please leave your Zoosk reviews below.

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121 ‘Zoosk’ Reviews
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1 Review

the good and the bad

Reviewed By Bob Bill on September 26, 2014, Dieppe, New Brunswick

To start off, I will just tell you that I am probably one of the lucky ones that did find love on zoosk. I have to say that this site is not very user friendly. A lot of the profiles are fake but there are some real ones. Like most of the comments on here, the creators of zoosk are more interested in the money than actually helping you find true love. The fact that I did find a beautiful woman on this site was nothing short of a miracle. When I was searching for dating site, I searched independent reviews of all the sites but I think that the ones that gave this site good review are actually being payed by the site. After 6 months of actually examining this site and trying different things, my feelings is that this site is not worth spending your money on. My finding love was not really due to the site. It was being at the right place at the right time. Because if I hadn't answered her when she sent me a wink, there is no way that I could have found her again even if you know her profile name. A word to the wise.... " A Zoosk Member " = fake profile.

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1 Review

Don't waste your time on Zoosk... ANY dating site is better than this!

Reviewed By Trevor Jensen on July 31, 2014, Surrey, British Columbia

I am trying to figure out how to get OFF this crappy Zoosk site!

! Unless you want to pay lots of money you cannot meet anyone and need to buy "coins" to read or reply to messages, look at whole profiles or pics or accept chats... for 3 days I have tried posting "I am leaving Zoosk so please do not message me or waste your money trying to chat with me because I can't even see your messages" and whoever is approving ads deletes ALL that despite the fact it does not violate any written Zoosk rules...

In other word you have no right to free speech and you can't even say in your own profile you are leaving without that being deleted for no reason! I have met NOBODY here not even chatted to one in over 3 months... save your efforts for a site like POF, OKCupid or Meetme.com at least you have a chance there... once I leave Zoosk I will never waste my time there again!

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1 Review


Reviewed By Ben Ndikom on April 20, 2014

Is this site fraudulent? I think so. If so can I get my money back from Facebook who allow them access.
Apparently myriads of women have agreed to meet me but to access them or their profile, I have to pay again. I suggest that not many people will like to do this and of course they lose their money. The question then is "Is ZOOSK offering the goods for which I have paid?" I suspect not and should FACEBOOK allow them advertising space and even allow them to access my email address after I made the initial contact even before subscribing

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Preys on the vulnerable

Reviewed By Betty on October 29, 2013, Louisville, KY

I am a recently widowed and just wanted to get out a little, not really expecting the next "love of my life" and not really wanting that just yet. I was just looking. Next thing, during one of my searches, a photo of this absolutely great looking guy sitting at a desk looking all professional comes up with a dating profile that any woman would think was perfect. Then when I received a "chat request" from him, well, I thought "could I be this lucky twice?" because my mate who had passed was the BEST! I immediately went to "chat" with this match, but then the subscription window came up. Thinking that I had to do this in order to "chat" with Mr. Perfect (LOL), I signed up for one month and sent him a message. I received NO RESPONSE (!?). Now, he sent the chat request, not me. But as soon as I PAID I got no response. Sent another message -- still no response. Go figure! I then saw on a review site that Zoosk sometimes uses employees as FAKE matches with fake profiles (most of whom are sitting at desks or beside a computer in an office setting) to entice someone to pay to chat!! I then sent a message to him to let him know I was on to that. HE ANSWERED THAT MESSAGE!!! He said that if he said it on his profile it was true. Yea. right. STAY AWAY FROM ZOOSK! They should be ashamed of themselves for hurting vulnerable people.

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November 01, 2013

Stay away from this site, nothing but a bunch of unemployed losers & old perverts, writing rude comments. I'm a well off good looking woman that's owns multiple businesses. All I received was messages from low life lowers & gangsters. They really have the lowest of the low on there.
Read their terms once you sign up, their allowed to charge your credit card & can't get your money back.
Go on match.com or any other dating site, but keep far away from this one!

December 05, 2013


ZOOSK & their fake MESSAGEs & REPLYs !!!!
I was on ZOOSK, today. I got a "WINK" from a women @ 5:46 am.
ZOOSK, at 5:47 am, sent that same women a reply for me.
(ZOOSK REPLY) Great, thanks for winking at me. How about sending me
a short message and telling me a little about yourself now? 5:47 AM

I never gave ZOOSk, permission to send MESSAGEs on my behalf.

A few days ago, I sent a women on ZOOSk, a request for more photos. 1 minute later, I got this reply: "Hi, I'm Tabitha."

Sooo when someone sends a MESSAGE / REQUEST, ZOOSK, will automatic send a MESSAGE / REPLY, back to that SENDER !!!!

This is why, few women really answers MESSAGEs / REPLYs !!!!
The women on ZOOSK, do not answer MESSAGEs / REPLYs.

It appears that the ZOOSK, women where not "REARED PROPERLY"
& where never taught "PROPER MANNERs or ETIQUETTE".....

D Man
April 14, 2014

I've found that the operation of the app leads to false confidence. Most women don't even pay for the use of the site. Auto replies to messages are a waste of time. Search feature leaves a guy with false hope that more people are actually interested in you than are. Notifications from the app drive you crazy. I had to turn them off because everytime someone flips by your profile whether they actually look or not an email notification is sent to you. If 2 people both click they want to meet on the carousel feature, you have to PAY EXTRA to contact them. This is not a dating site I would recommend. The simple truth is hardly anyone is paying for the service which makes it impossible to contact them. TOO MANY PROFILES THAT ARE WHAT I CALL TAKING UP SPACE. Theyve been on there for months and/or years and haven't been used.

April 20, 2014

Well, I have just signed to Zoosk. It is nothing but a money printing machine. Apparently,I and another lady have mutually agreed to meet up but, I have to PAY AGAIN, after subscribing in order to get access to this lady's profile or to be able to communicate with this lady. Notice that there is no Username search.. What a bunch confidence tricksters. There is nothing to tell you how to cancel your subscription

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Zoosk is totally a scam

Reviewed By NYCitizen on October 29, 2013, new york

I don't want to talk too much about my feeling, I just point out the fact.

1.The biggest lie on the world. free? It is not free!!
Yes, it is free to sign up and browser the site. But if you want any communicate actions with someone, its all have you to pay!
Even have to pay just for reading a message from someone!

2. As I said in point1, You need to pay for send more than 1 message and need to pay for read more than like 20 characters message.NOT ONLY THIS. There are tons of fake profile and bots messaging you.
How can I(you) stand on this kind of shit? This is totally a scamming.
I don't even know why this company is still alive?
Is it really legal? Like scamming and fooling people officially...

3.Also about the fees. Too expensive for get a chance to have dating.

4.Worst custom service. Bots do it.

100% not free,zoosk is a lie itself.Everything you have to pay.
Even you paid, really bad service.
If you want to make a successful dating, both of you have to paid.
If one of you no pay, never success.

End of story..

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October 29, 2013

I have already made my zoosk account useless since i cannot cancel or delete it.
I turn to invisble mode and set as a female.

U.s~ING T.h+!_s kind of stuffs to write out something impportent in my story(hope its useful)
and changed my name to be something meaningful, u know what i mean.
At the end, set the auto reply using the stupid stuff above.

Looks like a kid but I just want to spread out the message to people who didn't wake up yet.
Don't waste your money and time.

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