HealthyKin.com Reviews

HealthyKin.com
( 302 reviews )

HealthyKin.com Customer Reviews

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Outdated
August 18, 2016

Dear HealthyKin,

Thank you for the prompt service. However, the Progran Prisma Ag (Lot 1425/5/1/3) expired 2016-05. Please send me a new product with a much better expiration date. Also, if you want this item returned so you may obtain credit please send a paid return label.

Thank you,

Joe Lettenberger

HealthyKin.com Customer Service August 19, 2016

Hello Joe,

Thank you for your review. We apologize. We’ll resend your order from our Chicago warehouse today at no charge. Please discard of the expired product. Please let us know if we can be of further assistance.

Thank you,

Healthy Kin

Amazing Service
July 28, 2016
I ordered multiple boxes of test strips and after a week, I didn't receive any type of shipping notification. I contacted Healthykin and they replied back quickly that the product was on back order and offered me alternative solutions for the time being or refund me the purchase price. I informed them I will wait I was unable to purchase them from the local pharmacies, because they were out also. Yesterday, I received an email stating the shipment has been shipped and it arrived at my door this morning. I don't think there is a better sight on the web for the courtesy and professionalism I've experienced with healthykin. Thank you!

Always happy and loyalcustomer
July 6, 2016
Great job, keep up the good work. Great customer service when even when I made mistake. I really cant't ask for more. tony

Re: SECOND TO NONE
July 6, 2016

Thanks so much for your superb customer service and for

having the products we needed. Family members were

driving from store to store attempting to stock up, to no

avail. I was able to go to your website, place a bulk order,

and have it processed and delivered in days.

We are all so appreciative!!!!

VERY MUCH APPRECIATED!!
June 22, 2016

My daughter was given a certain amount of bandages

when she left the hospital with a burn. Many family members

searched for these specific bandages to no avail. I found

your company online, ordered the bandages on Monday and

she received them on Wednesday. That's what I call customer

service that's second to none!! Thanks so much!!

No Phone Number is Available for HealthyKin
June 22, 2016

They do not provide a phone number to contact them. Stating it is to provide record of communication. That's weak reasoning. Record can be made by phone as well. They require a phone number from customers they need to reciprocate the same curtesy.

Their statement in FAQ on HealthyKin.com:

What is Healthy Kin's phone number?

For documentation purposes we ask that you Contact Us online. Inquiries are answered within one business day, but usually much sooner.

Suspect when a company is not open and transparent. Why are they withholding their phone contact and therefor not making themselves available. Beware before ordering you can not contact them. So you have to wait on them via email and go back and forth via email. They hold the power so you have less recourse.

S. E. June 22, 2016

Update. After requesting several times via email a phone number was provided to contact. It goes to a voice mail.

(602) 421-5295. Address: 2330 W Parkside Ln G107. Unit G-107. Phoenix, Arizona 85027-1276. Website: healthykin.com

HealthyKin.com Customer Service May 04, 2017

Email inquiries are responded to very quickly.

Granny
April 7, 2016
I received my case ordered the very next day. It was exactly correct as ordered. I received email confirms, updates and tracking number. I plan to continue to use this company for their low prices and good service. My research paid off.

Shipments Damaged
March 21, 2016
I have been ordering thickened liquids for my Mom since her stroke in January 2016. For some reason, my order submitted as one order is shipped from different; but, that's not my problem. My problem is when a UPS label is attached to the case of thickened liquids and sent because it is arriving damaged. For instance, I ordered a case of honey consistency cranberry juice and lost four 4oz cups because the box was mistreated and/or dropped destroying them. The second time this happened, I lost six 4oz honey consistency clear hydrolite (water). At $10 to $12 a case, that is unacceptable. I placed a phone call to complain but that's as far as it went. No one called me back. My paid for lost product was not replaced. I ask... please, please pack the case of liquid like your Doraville, Georgia location packs it, in another box with packing material to stop it from sliding around thereby securing it and helping it arrive in tact. I have received two damaged shipments. If I receive another, I will look for another provider. Thank you. Glenda Roan

HealthyKin.com Customer Service March 22, 2016

Hello Glenda,

Thank you for your review. We will always replace any damaged product at no charge to you. We are not sure what number you called, but to arrange this please visit our website at HealthyKin.com and click 'Contact Us'.

Thank you,

Healthy Kin

Great prices
March 3, 2016
I have been shopping for ostomy deodorizing lubricant't for awhile now and this company sells it with great prices! The shipping was super fast too! I will definitely be ordering from you again.

Happy First Time Customer
February 16, 2016

Everything that shipped was as expected and packaged very well. And what a quick turnaround! :-)

Thank you HealthyKin. I'll be ordering again!

5/5; 10/10; 100/100....Perfection
January 22, 2016
I have to date placed approximately 12 separate orders on Hk's very user-friendly website. Every order processed quickly and accurately, arriving either 1 or 2 days later. Never out-of-stock on any item ordered. Customer support very responsive and accommodating with regard to order changes sought pre-shipping. Great pricing, to boot. What more could a customer hope for?

Prompt service
December 17, 2015
Got my items really quick!! Will return for more!!

Richard Orsini
December 13, 2015
After leaving a poor review for the product I received with an expiration date of 1 month from the time of arrival, I am glad to say that healthykin.com made good on its promise to replace the item.

Fast and Perfect ! Bard Medi-Aire Odor Eliminator
December 1, 2015
This was a super transaction ! SO fast and accurate. The products are so great and I could NOT find a better price anywhere on the internet !!! This is the most wonderful smell you could imagine ! Fresh air totally removes odors in seconds leaving the air in the whole room or car smelling delightful. I ordered the lemon scent also and was pleasantly surprised ! Will definitely buy from this site again ! Thanks

Richard Orsini
November 30, 2015

Original packaging was almost completely torn apart. Then the outer box was also torn and taped together, packaging opened and the contents almost fell out.

The expiration date of the products ordered were good for only 30 days from the date I received them. I ordered 2 cases of the honey thickened liquid water, I would expect that the expiration dates would allow more time then 30 days for consumption

HealthyKin.com Customer Service December 02, 2015

Hello Richard,

We apologize for the packaging and the near expired product. We would gladly replace the product with fresh product at no charge. Please contact Customer Support to arrange this.

Thank you,

HealthyKin.com

Fast Service.
November 10, 2015
This is such a joy to receive this order within 24 hours of shipping. And I ordered it to be delivered by ground service. Thanks so much. Linda Burt

very disappointed that no phone number can be gotten
October 27, 2015

I LOVE their items. However if there is a problem, nobody to talk to. I just received my order with several items but 2 items are missing and I searched all over the internet and cannot get a physical phone number. I went into "contact us at this phone number", but no number provided. very frustrated.

I hope this feedback will finally get their attention.

HealthyKin.com Customer Service October 28, 2015

Hello Edith,

We are sorry you are missing two items. It is very easy to get a hold of us. Please visit our webiste at HealthyKin.com. Once you are there click on the link towards the top of the screen that reads 'Contact Us'.

Thank you,

HealthyKin.com

S. E. June 22, 2016

It is hard to find a phone number for them. If you press they will provide one.

There are sites that have it when you google the actual number but just googling Healthy Kin it doesn't come up in the top searches.

(602) 421-5295. Address: 2330 W Parkside Ln G107. Unit G-107. Phoenix, Arizona 85027-1276. Website: healthykin.com

http://www.buzzfile.com/business/Healthykin.com-LLC-602-421-5295

http://www.bloomberg.com/profiles/companies/0931682D:US-healthykin-com-llc

robert bartek
September 29, 2015

your service was outstanding i will be doing

more shoping with your company

Great Service
August 20, 2015

My order came very fast and the price was low compared to other sites. I am very pleased with the service, and would recommend this

site to anyone who loves great service.

Fastest service ever!
May 27, 2015
I ordered Provon Tearless Shampoo and body from Healkthykin online--The order arrived well-packaged and intact the day after I ordered it! Can't ask for better than that. I will certainly be shopping with this company again.