Harvest Right Freeze Dryer Reviews
Harvest Right Freeze Dryer Customer Reviews
-
Sort Reviews By:
Excellent Customer Service
Quality Product
SUPER HAPPY + my fave tips!
We LOVE our new freeze dryer! We have already made quite a few batches of all kinds of things. Fruit, veggies, sauces, and our favorite marinated veggies!!
We did have a few issues in the beginning with the vacuum not sealing properly but there was a tiny particle in the O ring that was preventing it from functioning at its fullest. The kind support desk really helped us to diagnose and try some things. Once we discovered that particle and removed it (it was so tiny we didn't even notice at first!) the issue was solved and the machine has been wonderful ever since!
My personal biggest tips (or things I have learned) for anyone buying one is to 1) CLEAN THE MACHINE WELL and make sure all the hoses are connected properly and free from particles!! and 2) When freeze drying, do ALL the trays with the same or extremely similar texture/size/type of food. Not like 2 trays sauce, one tray broccoli, one tray apple slices, etc.... Do them ALL apple slices, or ALL sauce. So if you are doing fruit, do all 5 trays (we have a large so it's 5 trays) of the fruit. If doing veggies, do all 5 trays of the same veggies, etc. They dry much better all the same texture/type/hydration level, than if you mix all kinds of types in one batch. We found that certain things didn't fully freeze dry (when we mixed trays of different food types) while the other thing was completely perfectly dried.... and we had to run the batch all over again to make sure the other stuff got dried properly. But every tray dries perfectly when each tray is the same thing.
Hope those tips help and that you enjoy your machine too! We can't wait to make so many more things!! Thank you Harvest Right!!
"DROP THE MIC" Harvest Right
Great machine
Medium Sized Harvest Right Freeze Dryer
If you get one, buy a second set of trays. Saves a lot of prep time between change outs.
What a great machine!
Since I've been using my Harvest Right freeze dryer
I haven't had any issues with it. It has performed exactly as I was expecting it to. Thank you Harvest Right?
Harvest Right Owner
An Excellent Investment
Pleased with purchase
Fantastic machine and customer service
I love harvest right
Love Harvestright!
Great Customer Service
Great service
Great Investment
Excellent Product
Harvest Rights Techs are Great
I really like my Harvest Right freeze dryer and being able to preserve food for years in this manner.
This review is in response to help I received from Denisha on a relay board that went bad and gave me a mid-batch heat failure message. Denisha helped me for a few weeks to, first of all, figure out if the relay board was working right in regard to the heat failure. After determining that is was NOT working as it should, she ordered me a new relay board and sent instructions on how to install it. After I was able to get the relay board installed, Denisha had me do an "apple run" and found that everything was working as it should. Denisha called me several times during this process as well as emailing me. Thanks to Denisha for the great job she did on this issue and getting me up and running again!
Good Machine With Learning Curve
We have had our Harvest Right Medium Freeze Dryer since July 2022. We have completed just short of 90 loads. The unit is not as plug and play as a TV. There is a learning curve involved with using and maintaining the unit.
We have only had 2 minor issues with our machine.
If you do any research, which I recommend, you will see that many people have had to replace the drain valve with a brass gas valve. We replaced ours early on as we believed that we would have to eventually. Very easy process with 2 wrenches.
We needed to update our software to the latest version. I called customer service and JT sent the files for the BETA version .24. It wouldn’t update so we had to call customer service again.
John was very helpful. He emailed us the latest stable version, .23. He suggested that that I install while he waited on the phone to make sure the updated files installed without any problems. He walked me through the process, which went very well.
Our machine runs 24 hours a day. It is sitting in our living room on a Husky workbench, right next to me. I am watching TV while it is running. Many people complain about how loud the machines are when running. We got the Premier Pump, which seems to be much quieter than the other options.
We are happy with our purchase. Everyone loves freeze dried ice cream, cheesecake bites and strawberries. We currently have 4-27 gallon totes full of freeze dried food including beef, eggs, vegetables, fruit and other items. A month or so ago we processed 200 pounds of potatoes. We freeze dried at least 150 pounds.
We vacuum seal our freeze dried food in Mylar bags. The shelf life is said to be between 25-30 years. When most freeze dried food is re-hydrated, it tastes exactly like it did when fresh. Surprisingly, most of the time the texture is the same as well. On many foods you would be hard pressed to tell the fresh from the re-hydrated freeze dried food.
When food is not re-hydrated, it can still be eaten. My 10 year old granddaughter calls them flavored Styrofoam. Many foods that are not re-hydrated, have the texture of Cheetos.