Harvest Right Freeze Dryer Reviews

Harvest Right Freeze Dryer
( 2,189 reviews )

Harvest Right Freeze Dryer Customer Reviews

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Love it, when it works
April 27, 2023
We had our freeze dryer for 1 year and it was working great. Then it stopped working displaying a vacuum error. The Harvestright tech was great in working to solve the problem. In the end, unfortunately, the problem wasn't the easy things but the high priced pump. For the price of the pump I would have expected it to last more than 1 year under light to moderate use. It's not like we were running it 24/7

Freeze Dryer Owner since 2017 - We Love It!
April 27, 2023
We purchased our Harvest Right freeze dryer in 2017. This is not a simple "freezer" that you set and forget. You will need to be ready for a learning curve, but it is well worth the effort. We now have our machine running almost 24/7, whether its making healthy fruit snacks for the grandkids, or prepping food for long-term storage. And Harvest Right has been our partner all along the way in keeping our machine operating at its best.

Great long term food storage option.
April 27, 2023

We ordered our Harvest Right medium freeze dryer several weeks ago. It only took about 7 days to receive. The unit was very professionally packaged, no damage at all to the unit. The setup was very simple, easy to follow instructions. The unit also came with mylar bags, oxygen absorbers (for long term food storage) and a heat sealer to seal the bags. The instructions for freeze drying food is easy to follow. We have used our unit multiple times with no issues. Tech support is top notch, we had a few questions and they always answered our calls and had an answer for us. We highly recommend Harvest Right Freeze Dryer.

We Love this machine !
April 27, 2023

We finally bought a Harvest Right Medium size freeze Dryer. We love it. It's amazing how simple it is to process a batch of food. My wife does Apple Slices, Banana slices and Strawberrys. I do precooked Breaded Chicken Cutlets ( 8 pounds fits on the 4 trays).

I bought a Plastic Cart on Amazon to hold the FD, and then realized this card (rated at 300 pound load) was collapsing !

I bought a Steel Cart from Amazon rated at 500 pounds, named ULTRADURABLE, Model SHE99307Z/ZB for $105, and if holds all the weight of the Freeze Dryer and all my supplies. This cart needed a piece of 3/4" thick plywood on the top shelf so the FD would fit perfectly.

I also bought a heavy Cover for the Freeze Dryer from Amazon, named ULTCOVER, size 26 x 26 x 32H, for $28.

Btw... if you need help lifting the FD up to get the cart under it, I screwed a heavy hook into the ceiling beam in my laundry room, attached a couple of pulleys to the hook and a strap around the FD, and a strong rope. I hoisted it up.

Long Time Harvest Right Customer - Outstanding Product
April 26, 2023
I have been using my Harvest Right freeze dryer since 2016 and have freeze dried a lot of food products since – strawberries, apples, meat products, all sorts of vegetables, smoked spiral ham, cheesecake, ice cream, kiwi, chocolate milk, grated cheeses, yogurt, mini marshmallows, shrimp, mushrooms, peppers, and the list goes on. I always cook the food before freeze drying so if we lose power and need food, I don’t have to worry about finding a way to cook it. Throughout the year I put some aside for Christmas gifts and mail to family and friends – always get great comments about the food and the fact that they always look forward to getting these goodies – the freeze-dried cheesecake is a big hit. Harvest Right’s customer service is also excellent. When I have had issues, they were there to assist until the issue was resolved. To me, customer service is important. Why spend money on a product and not have anyone available to assist you when needed. I found myself using the freeze dryer a lot that I upgraded from small to medium. Hands down an excellent product and company. Excellent source of information and their how to do videos helps a lot. Freeze drying food and putting it away for when needed can be a life saver.

Great for food security
April 26, 2023
We have had our Harvest Right freeze dryer for almost 2 years. We use it daily and are able to provide food security for our entire family. Our oldest son loves to take freeze dried meals on his boat so he never has to come to shore to eat. We also take meals with us on motorcycle trips, traveling so we don't have to eat out in restaurants and of course camping. Not only is this convenient, & cheaper but we also know what we are eating and have better quality than most restaurants can offer.

Awesome Freeze dryer
April 26, 2023
Just received my medium freeze dryer and I’m so happy. After researching for a long time, I finally went ahead and purchased it. The set up was so easy. I also like the fact that when I had a question I was able to get a hold of customer service quickly. Just completed my first cycle and cannot wait to do more. Totally worth the investment!

Well worth it and much needed!
April 25, 2023

I bought the starter kit and actually comes with more than you need to start with. I say "more" because it comes with a filter to clean the pump oil after it needs cleaned.

I was intimidated at first to run this thing, but after reading the manual it does most everything itself, and you have to do minimal things yourself.

I like how it has a USB port on the side so you can update the machine to the most current version.

A couple things I learned about the new models are as follows:

1. It doesn't come with an inside door cover because it's not needed.

2. It does not have the option to select whether you are freezedrying frozen/non-frozen and liquid/non-liquid. The older models do, but is not needed on the new model.

Lastly, I kept pestering Harvestright with questions and they answered me quickly and accurately.

Best purchase
April 25, 2023

Best Investment We’ve Made

We are over the moon after our purchase of the Harvest Right Freeze Dryer. The easy of use from start to end was surprising and exceeded our exceptions leaps & bounds!

With the increased cost of dairy, eggs, herbs and produce at the store, owning this wonderful piece of machinery helps us recover the cost quickly!

Reconstituting our freeze dried product is a breeze and tasty as ever.

Built to last
April 25, 2023
We were recently gifted a gently used Harvest Right machine from a dear friend. I had wanted one for a while and wasted no time putting it to good use. We experienced a few hiccups in the beginning and opted to pay a modest one time charge to receive technical support from HR. It was surely money well spent as thanks to the patience and ongoing support of our technical service representative “David”, we are now using our HRFD almost daily! Additionally, we find the HR YouTube videos very helpful as we continue our learning curve! Presently our approximately 6 year new machine is working perfectly and we are delighted! Thank you HR and thank you customer service!

Best Investment EVER!!!
April 24, 2023
I'm a new to Freeze Drying & have needed help several times with technical issues in the process. Most companies would just say to look up videos on YouTube, but not Harvest Right! They have coached & walked me through each question and in fact given me their direct number to a customer service agent if I had any problems in the future. They have offered to send people out immediately if something wasn't working, but in each instance it wasn't necessary because they were able to help me make adjustments. This is the BEST representative of a truly great all-AMERICAN company! Five stars is not enough!

Saving food for the future!
April 23, 2023
We have only had our Freeze Dryer for a few months now and love it. Saving food for the future! Easy to use and understand. I ordered over the phone directly from the company and we were able to get on a list for the white, even though it was out of stock online. Customer service has been easy to talk with and resolved our one issue so far very quickly. The Freeze Dryer needed a code after a power failure. The code plugged in and it worked again!

Love being able to preserve food!!
April 22, 2023
I can not give Harvest Right 5 stars as for I have been frustrated. Was not sent my complete order twice and had to call. At least you can speak to a human being when you call, will they get back to you when they say they will??...only one person has. I've only had the machine a little over a week and probably had to call 6 times already. I do love the machine...would I buy another one?...YES...will I be on high alert for them to get my order right?....yes. When I first got the freeze drier I was very intimidated by it but its actually EXTREMELY easy to figure out. I almost wish though there were more options of different cycles because once you start going if you turn it off, you have to start all over again.. which has been a little frustrating. But I'm sure they made it that way to make it super simple and that it is!

Tech Support and general use
April 21, 2023

I saved up and purchased a freeze dryer 5 months ago. I am now on my 50th batch. I cannot say that there isn't a fairly steep learning curve, but through YouTube and tech support I am finding my way.

One main reason for purchase, besides general preservation, was to prepare food for 72 hour kits that are suitable for all the food allergies our family has.

I did have trouble with my vacuum not pulling well but tech support has been kind and patient and it is now fixed. (thank you David.)

I love that I can reduce my reliance on a freezer or pressure canner (I exploded one once and am now terrified of those) to preserve food. I have had great success with meats and fruits in particular.

Do plan for storage space, not only for the freeze dryer and its other paraphernalia, but also for the preserved food itself. Emptying your freezer means filling up another space of similar size.

I do recommend this product, however don't expect to be an expert right away. Other than the day I exploded ice cream and had to clean out the entire machine, and once I got my vacuum pump pulling well, it has been a fairly good experience.

Amazing machine!
April 21, 2023
I loved my medium freeze dryer so much that I bought a large. It’s worth the investment in my book. They have been continuously going for days no problems at all and they hardly show up on my PG&E bill. Which is always a plus. I get excited for product to come out to see what it looks like and to taste the amazing flavors and it brings out.. I highly recommend.

Excellent support!
April 21, 2023

My system started giving me error messages but through the harvestright website and their YouTube videos I was able to troubleshoot a lot myself. When I got to a point that I couldn't fix the errors, I reached out through a ticket and received excellent support. I really love that the same people see you through to a resolve and everyone is so kind/helpful!

A Lemon Turned into Lemonade
April 21, 2023

We recently purchased a "scratch and dent," medium-sized freeze dryer from Harvest Right. Upon delivery, we inspected it carefully and found only the tiniest scratch. We then moved it into the spot where we would be operating it, let it sit for 24 hours (as recommended), and then ran our bread test. We were instantly disappointed because we could tell right away that the refrigerator compressor was not operating correctly. It would only run for a couple of seconds at a time and kept kicking on and off. The unit was not cooling at all. I called Harvest Right's customer service, explained what was going on, and was scheduled to have a phone meeting with a service technician for later that day.

When the technician called, he was already aware of what issues we were facing. He asked some questions, had me try a few things, and led me through a process to run a water batch test. This would enable the machine to gather data that I could then send to him and he could see exactly what was happening. When he called back after receiving the data, he told me that the refrigeration component was not functioning properly and that we would need to send the unit back for repair. They sent all of the necessary components to repackage the unit and scheduled the pick up for us.

In the mean time, Harvest Right (due to the care of our service technician), decided to send us a new unit instead of having us wait for them to repair the broken one. We now have the second machine hooked up and running successful batches! Throughout this whole process our service technician has been in contact, sharing updates, and checking in to make sure that we were taken care of. I've been happy with the service we've been provided. And, our whole family is excited about all of the possibilities of things we can preserve using our Harvest Right Freeze Dryer!

Most Important Spec
April 21, 2023
The Harvest Right Dry Freezer is an excellent investment for home cooks and gardeners. The machine is well-built and easy to use, with a spacious interior that allows for larger batches of produce to be freeze-dried. Harvest Right's customer service is fantastic and they go above and beyond to resolve any problems that arise.

Easy set up and operation of our freeze dryer
April 21, 2023
Harvest Right guided us from the delivery of our freeze dryer through the easy instruction set-up. My wife and I have processed steaks, pork chops, fresh vegetables and fruit. Food prices are going sky high so we are not only preserving food but the cost as well. We love our freeze dryer.

Pharmaceutical FD
April 20, 2023
I have been using a Harvest Right Freeze Dryer for 2 yrs now. I purchased the pharmaceutical model for drying medicinal herbs. What I remember the most was the first time I smelled dried tarragon! Fantastic!