Harvest Right Freeze Dryer Reviews

Harvest Right Freeze Dryer
( 2,207 reviews )

Harvest Right Freeze Dryer Customer Reviews

  • Sort Reviews By:

Excited to Control my Food
September 8, 2023
My new HarvestRight freeze dryer arrived on time and without any signs of damage. I am excited to, once again, enjoy preserving my fall harvest in a safe and long-lasting manner - all in the privacy of my home. The HarvestRight reputation was sufficient for me to fee comfortable with my purchase and any possible follow-up questions I may have about my new appliance. I look forward to preserving foods that retain their nutrients, color, and fresh appeal.

Great product
September 8, 2023
Since getting my freeze dryer 6 months ago, it hasn’t stopped running for long. Had a problem with software on delivery but it was immediately addressed. Their people have been great to work with. When I’ve had a question, they were happy to answer it. It is so easy to use that I quit canning. It is also easier to send food donations south when they are so light weight.

Great customer service
September 7, 2023

I bought a medium 5 tray freeze dryer recently. Unfortunately, my machine immediately needed a software update. Upon using my machine for the first few times, it had a longer than normal dry time & quit heating after the first batch. I was highly disappointed that when I’d try to update my machine, it wouldn’t successfully update. I had to wait a week for a tech support appointment.

However, the technician was wonderful, patient, & knowledgeable! She helped me get the software on my machine updated successfully & even followed up with me the next day to make sure it was working correctly! What started off as me be highly disappointed turned into me being pleasantly satisfied! Great customer service!

Best purchase. Makes preserving fun!
September 7, 2023

Love this Harvest Right!

First time I used it I was intimidated by it, but I caught on pretty quick. The screen guides you through the process. Very explanatory. I had a few questions and called Harvest Right and they were quick to answer. Great customer service. I freeze dry our chick eggs, herbs from our garden and lots of fruit. My grandkids love the freeze dried skittles. Great investment!

Not for everyone...
September 7, 2023
HR is the only game in town for freeze driers. I've have quite a few for about 8 years now. If I wasn't married to them for my business, I'd likely have given up - always something to fix. It becomes very frustrating with the tight schedule I have. With that, their machine programs and customer service has really improved a lot over the years. They have gotten better with more consistent knowledge on the help desk. There is a learning curve in understanding the machine. Love the final product!

Worth the investment
September 7, 2023

Overall a decent product, however Not much competition to compare to.

It has worked fairly well definitely of had hiccups and issues. Customer service has helped in all situation’s and resolved all problems.

Best Freeze Dryer
September 7, 2023
We Purchased our Large Harvest Right Freeze Dryer Last September. I have had no problems with the system and love to use it to store food and make freeze dried candy for out Grandchildren. Their support system is the best I have seen and the constant software improvements have made this a Great Investment. I am looking at buying another one in the near future.

Love Harvest Right!
September 7, 2023
We ordered our freeze dryer straight from the HR company. The ship date was 8 weeks away but it arrived right on time, no dents or dings or crushed box. The driver let us open & inspect freeze dryer before we signed for it. We've never had a problem with our FD since we got it. We did the software update Harvest Right recommended, it was very easy to do & had no problems. We order our bags and oxygen absorbers thru Harvest Right and have never had a problem either. We ordered 2 extra tray & lids sets and they were on sale..whoohoo. Thank you Harvest Right for being a company one can count on!

Communication
September 7, 2023
When ordering parts from HR you will need to call weekly or you are spending $$$ on parts that could take months to get!!!

My Small has become a great friend!!!
September 7, 2023
2 years ago, I bought my Small Freeze-dryer and I have been using it a lot. I have tried the food I first freeze dried and I was very happy with taste, aroma, texture and looks with food. My Small doesn’t occupy much space; so, I have it in my kitchen where I can easily access it. I process everything I want. From complete meals, fresh fruits and vegetables to leftovers, dog food and desserts. I am very happy with it! A Small is just enough for a family of 4. The machine is very easy to use and the food is easy to reconstitute. I am always experimenting with the fruits I have freeze dried and I am never disappointed. Like I reconstituted them with juices or wine! Also, food can be reconstituted with broths!! The flavors are amazing! The snacks are just unbelievable!!! Now, there are many recipes on line etc. my last comment is about how awesome Customer Care is. Since the very beginning. The payment methods are also another positive point. You won’t regret buying one. I know I won’t. I love my Small.

Happy new user!
September 7, 2023
10 Days ago we purchased our Harvest Right Freeze Dryer, there were a couple items missing from the kit but their customer service proved to be prompt and courteous. Our first couple “batches” came out delicious. We’re very excited to experiment with different foods! So far we’re very happy with the purchase!

Very poor communication
September 6, 2023
When ordering parts for your machine you will have to stay on them as they are very poor when it comes to communication!

Save money on long term food storage
September 6, 2023

I purchased the medium size freeze dryer in 2021 after comparing cost of buying a one year supply of survival food from a commercial supplier to the cost of the dryer that would supply many years of long term food.

The freeze dryer is compact and doesn't take up a lot of space.

I used 2 different watt usage meters to measure electricity usage. I can not remember exact amount but I was surprised how little it used. I did not see a significant raise in my power bill although the freeze dryer was being used 3 to 4 days per week.

Freeze dried berries taste awesome. The flavor is so much more intense.

My favorite freeze dried foods include eggs, candy, ice cream sandwiches, pasta sauce, buttermilk, cheese, cooked chicken, and soup mixes.

My family loved the assorted freeze dried items I gave them for Christmas.

And I save a great deal of money by making freeze dried dog food in bulk instead of buying the expensive prescription food from the vet.

Best way to preserve food!
September 6, 2023
I ordered a freeze dryer a few months ago. my nephew has an organic garden and I have been freeze drying all summer! the dryer comes with a premier pump, oil, Mylar bags and oxygen absorbers. Everything needed to start freeze drying. Besides the fruits and veggies I freeze dry ice cream, candy, pickles, cheesecake, dog food and my daughter makes the best Bruschetta I’ve ever had, I freeze dried a batch and it is one of the best snacks ever!! Harvest Right has handled every problem and I’m happy with the dryer! My only problem came when the dryer froze up and I couldn’t get it to shut off. I needed an update but had not been informed of the need to update. if I could change anything I would ask HR to keep customers notified if updates, include a flash drive with the dryer. I had to purchase two different flash drives before I was able to get it to update. Otherwise I am thrilled with a home freeze dryer. I only wish I could post pictures of my bounty!!

Slow, but they got it fixed
September 4, 2023
About 6 months after purchase, our freeze dryer quit. We had a slow start with customer service. Since I work outside the home, it was one instruction per day. When they finally got us to a real technician, the dryer was fixed very quickly. We love our freeze dryer and I would buy one again!

Great Freeze Dryer!
September 4, 2023

I am very pleased with my purchase of a 4 tray Harvest-Right Freeze Dryer! I use it mostly with the harvest from my garden. It preserves the produce perfectly, and when I'm ready to make a meal I just pull out what I need.

When I have more time, I will cook a meal or two and freeze dry the leftovers. My favorite was a wonderful Chili which was so satisfying during a cold winter day. It was fresh and flavorful. I highly recommend this freeze dryer to anyone who wants to preserve food or wants to have quick meals that are tasty and healthy in a hurry. It also is great for preserving snacks, like banana chips, or other dried fruit. It beats canning everything. Although, I still do a little bit of canning. The fact that the freeze-dried food will last for 25 years is an amazing and wonderful comfort!

Great Product
September 3, 2023

I have the large freeze dryer and absolutely love it. We did have an issue with the oil in the premier pump leaking from the glass window, but we purchased a new part and that resolved the issue.

While I have freeze dried meals for camping, with wonderful results, I usually use it to preserve fresh fruits and vegetables directly from the garden. Even though I still do a lot of canning, freeze drying is much quicker and easier.

One thing to keep in mind when ordering, is that the larger units required a dedicated 20 amp circuit to run. I knew this when I bought it, but it means that I need to run an extension cord from the kitchen to the garage to run it.

All in all, I am very happy with my purchase.... a great product with great results!

Work Horse!!
September 2, 2023

I had a small issue with my freeze dryer about 2 weeks in from purchasing. After a few attempts I wasn’t able to fix the problem so I reached out for customer support. It took a few days but once I was assigned a rep, everything went smoothly. My issue was my freeze dryer needed a software update. Gavin was nice to call and walk me through the steps in order to get my machine back up to running. He even called a few days later to make sure everything was working good again. I appreciate the customer service from Harvest Right! So far I LOVE my machine so much and it has been working great!

SO HAPPY
September 1, 2023

As a mom of six, my Harvest Right Freeze Dryer has been an absolute lifesaver. With a household this size, I'm constantly looking for ways to stretch our budget and reduce food waste, and this appliance has been a game-changer.

First and foremost, it has made meal planning a breeze. I can buy in bulk, freeze dry leftovers, and preserve seasonal fruits and vegetables without worrying about spoilage. It's like having a mini grocery store in my pantry, and it's saved us a significant amount of money over time.

The convenience factor is unmatched. With a busy family, I appreciate that I can prepare large batches of meals, freeze dry them, and have them ready in minutes whenever I need them. No more last-minute grocery store runs or unhealthy takeout options on busy nights.

My kids love the snacks I make with it, too. Whether it's freeze-dried fruits, yogurt bites, or even homemade astronaut ice cream, it's a hit with the little ones. Plus, I can ensure that they're getting the best nutrition because I control what goes into the freeze-dried snacks.

Love my Harvest Right
August 31, 2023

I love my Harvest Right. Although it took a few months to get it, the wait was definitely worth it. It is still a small business, so the customer service is still very personal and they still put effort into making a great product.

If you think about it, Harvest right is the only home freeze dryer company at the moment, so they really don't have to put much effort into updating their product to make a profit - but they still do by coming out with updates and listening to feedback that their customer have. If you are looking into home freeze dryers, you don't have much of a choice but to go with Harvest Right, but regardless, I would still recommend it to anyone.