Dr. Marty's Nature's Blend Reviews
Dr. Marty's Nature's Blend Customer Reviews
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Our Toby LOVES Nature’s Blend
Picky dog loved it!
BEWARE, BEWARE, BEWARE
Whaaaaat? Dr.Marty's please explain?
SATISFIED
Scammed
I ordered six bags. Because the price is in US dollars, it cost me a lot more as I am in Canada, I sucked it up. Then I was charged $50canadian in customs duty.
I emailed and cancelled my subscription, four days later they sent another six bags and charged my credit card. I called and was told that I cancelled too late, I was told to not accept the delivery and maybe, when they get it back, I might get a refund. The customer service rep was sarcastic and spoke to me like I was a half-wit. When I complained about his attitude, he told me not to bother complaining as he was the supervisor.
I’m now out another almost $300canadian for six bags of food. I am on a fixed budget and cannot afford it. I think I will have to cancel my credit card because I don’t trust DrMartys Nature’s Blend not to do it again. I would NEVER recommend anyone order this food.
Hello Linda. I am Kat with Dr. Marty Pets. I am sorry to read that your subscription was not cancelled in time. Unfortunately, we do not have any control over the customs fees assigned by the Canada Border Services Agency. We pride ourselves on our customer service and did not provide you a good experience. I am saddened to read about the treatment you received, and would like to apologize on behalf of Dr. Marty Pets. All orders that are returned receive a refund upon 5-7 business days of arrival at our fulfillment center. As a courtesy, I would like to refund your purchase without any need for return. Please email me at [email protected] so that I may have more details on your customer service experience and issue your refund right away.
Scammed with recurring order I was totally unaware of
I was scammed out of $152 on the recurring order. I had called and cancelled but four days later it was sent anyway. Because I’m in Canada I also have to pay $50 duty.
Customer service was just rude and now they are ignoring my emails. He laughed at me and mimicked me when I called...
Hello Loren. My name is Kat and I am with Dr. Marty Pets. I am sorry to read that you feel we are a scam. Dr. Marty Pets is a reputable company committed to providing the best in health and wellness for our canine customers. We choose only the highest-quality ingredients and stand by our 90-day money back guarantee. The full details of our 90-day money back guarantee are provided in our Terms and Conditions page on our official website. I would like to make this situation right. Please email me at [email protected] so that I may provide a refund for you right away.
Hello Linda. I am Kat with Dr. Marty Pets. I am sorry to read that your subscription was not cancelled in time. We pride ourselves on our customer service and did not provide you a good experience. Unfortunately, we do not have any control over the customs fees assigned by the Canada Border Services Agency. Please email me at [email protected] so that I may have more details on your customer service experience.
Servings per bag
For example, how much would a 20# dog eat per day
Do not do recurring subscription - they will send you too much, too many times and ignore you when you try and cancel.
Hello Fin. I am Kat with Dr. Marty Pets. Thank you for taking the time to review Dr. Marty Pets. On our official website, we provide the feeding recommendations based on the weight of the dog and how many ounces each bag of Nature’s Blend contains. The amount of servings each bag of Nature’s Blend provides varies due to the variations in sizes and nutritional needs of all dogs. Please do not hesitate to reach out to me at [email protected], if you have any further questions. I hope you have a wonderful day.
Hello Linda. I am sorry to read your review. We pride ourselves on our exemplary customer service, and I would like to apologize on behalf of Dr. Marty Pets that you did not receive the service you deserve. Please reach out to me at [email protected] so that I may look into your issue.
I still do not understand....for instance:How Much is in a bag for an 80 pound standard poodle to eat every day? Also is the subscription for once a week? If I have an 80 pound dog and there are only 16 oz in each bag how long would a bag last for my dog?
So in closing, what I believe everyone is trying to ask is what does one bag of the 16 oz make period?
We are trying to find out how much food the bag makes not how much food our dogs need on a personal breed preference.
Great food but breaking the budget
My dog,a 20 month old chow chow,took to the food right away. Her stools were much smallerthanks to the lack of fillers in regular dry food.
The only problem is the price. We only budget $400/month for our food and this food is over half that amount per month. Being retired and on a fixed budget, I don't think we'll be able to keep her on it past this last shipment.
Hello Lynn. I am Kat with Dr. Marty Pets. Thank you for taking the time to leave your review. I am happy to read that your pup loves Nature’s Blend. Nature’s Blend can be used as a supplement topper with your dog’s current feeding regimen. Your dog is still reaping the benefits of our high-quality formulation and nutrition in this way. We understand that using Nature’s Blend can be difficult for some. Dr. Marty Pets constantly has sales running on our variety of food and treats. Our Customer Service Representatives are happy to find any specials that are available to you. Feel free to reach out to me at [email protected] if you have any questions.
still not sure
My 12 year old cockapoo or some such mix, has become a finciky eater over the past year or so. He has been home cooked fed for the most part, with occasional can of food. I tried mixing this in with his food and he seemed to love it at first. Now, he's back to finicky. I believe he had some digestive issues getting used to it, as you said may happen. I have decided to try smaller meals and that seems to be working. I give him a small serving in the morning, about 1/4 cup, and he is eating that readily now. Two other meals are meat and vegis, some occasional grains.
He is not a friendly dog, barks at everyone and has bit a few people who dared come close. To me, he's sweet and lovable. So, some differences I have noticed: He is much better behaved and happier when I walk him; less lunging (I'm a terrible trainer), tail held high. This food will be worth the high price if it indeed helps with his aggression and fears. When my family came over for Easter, he seemed genuinely happy to see them. They all noticed the difference. As for fear, we had some thunderstorms yesterday and last night. He woke me with his shaking so hard, the bed shook.
I'm hopeful, though.
Hello Ruth. I’m Kat with Dr. Marty Pets. I am happy to read that you have noticed differences in your pup since starting a daily feeding regimen with Nature’s Blend. Dr. Marty’s formula and preparation techniques are so nutrient-dense that your dog is still benefiting from the high-quality nutrition Nature’s Blend provides on his current feeding schedule. Dr. Marty Pets constantly has sales for our variety of food and treats, and our Customer Service Representatives would be happy to find any specials available for you. Please contact me at [email protected] if you have questions, comments, or concerns regarding Nature’s Blend.
Too expensive
Hello Richard, I’m Kat with Dr. Pets. Nature’s Blend is carefully formulated to provide the best nutrition for your pet, resulting in high-quality ingredients and preparation techniques. We understand that it can potentially be difficult to use Nature’s Blend as the sole source of your dog’s food, so we also suggest using Nature’s Blend as a topper to use together with the food your dog already eats. Your pet will still feel the benefits in this smaller dosage. We constantly have sales running for our different products, and our Customer Service Representatives would be happy to find any specials available for you. Please e-mail me at [email protected] if you have any more questions or concerns about Nature’s Blend.
I didn't believe it until I saw for myself...
I bought Dr. Marty's food in a last ditch effort to try and save our 10 year old Wheaten Terrier - Lucy, who had been diagnosed with stomach cancer. She loved the food but unfortunately we were too late to turn her around. I wish that I had known about Dr. Marty's food earlier in her life... We now have another Wheaten and we will not feed her anything else. While we haven't had her long enough to observe the benefits - she absolutely loves her food. I have shared your video with all of my dog loving friends so that they are aware of what we are putting into our puppy-luvs and the potential dangers of the food we give them! Thank you Dr. Marty!
I AM SO SORRY. MY NAME IS SANDY WE LOST 3 DOGS OVER THE YEARS FROM CANCER ALSO. MY HEART STILL HURTS AND I DO NOT THINK I WILL EVER GET OVER THE GRIEF. WE ARE NOW 76 AND HAVE RESCUED 2 DOGS ONE QUITE OLD THAT HAD A HORRIBLE PAST LIFE. SHE IS SO HAPPY EVEN THOUGH IT TOOK HER 3 YEARS TO HAVE HER OWN WONDERFUL PERSONALITY. SHE IS 13 AND OUR OTHER RESCUE WE GOT WHEN HE WAS 7 MONTHS OLD. HE STILL HAS SOME ISSUES THAT HE MAY NEVER GET OVER. THE HUSBAND WAS AN ABUSER. THEN 10 YRS AGO A KITTEN JUST UNDER 6 MONTHS OLD CHOSE TO MAKE HER HOME WITH US. SHE STILL HUNTS FOR FOOD. HOWEVER ALL THREE COS US MORE THAN OUR MONTHLY GROCERY BILL.
Customer service is useless
Hello Casey. My name is Kat and I am with Dr. Marty Pets. I am sorry to read about your experience with our customer service. Satisfying customers is our number one priority and we have not demonstrated that for you. I apologize for the inconvenience and would like to make this right. As a courtesy for your trouble, I would like to issue a full refund. Please contact me at [email protected] so that I may have more information regarding your order and begin the refund process.
Hi this is Carolyn and very impressed with the food. Alergy s are gone. Both my dogs gain alot of weight, what do you recommend besides walking them.
HELP!
Not spectacular
I worry about Sam eating Nature's Blend dry, won't it absorb the liquid in his tummy and cause him problems?
Hello Thomas. I am Kat with Dr. Marty Pets. We understand that it may be hard for some to use Nature’s Blend as the sole source of nutrition for their pet. Using Nature’s Blend as a topper along with your dog’s daily feeding regimen still provides nutritional benefits. The high-quality ingredients and formulation are still able to be absorbed in these smaller serving sizes. Feel free to keep me updated on Sam’s health journey with Nature’s Blend at [email protected]. I would love to help with any questions or concerns you have about Dr. Marty Pets and our other products.
In like a Lion and out like a Lamb
it seems healthy
Hi Gill. I am Kat with Dr. Marty Pets. Thank you for review. Many pups love Nature’s Blend, but we understand that results may vary. We suggest trying Nature’s Blend as a supplement topper. You may put a smaller dosage of Nature’s Blend on top of your dog’s daily feeding regimen. Your dog may still feel the benefits of our high-quality ingredients and formulation in this way. Please feel free to reach out to me at [email protected] if you have any further questions, comments, or concerns.
Dogs Like it
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Walter
Food
I purchased the product for my senior pom because of her aging and health problems. Unfortunately, even after hydrating the pellets, she still found it difficult to chew because of the poor condition of her teeth. The same is true with the snacks. Many of the pieces were just too hard for her to eat. My adult, pom, however, really loves the product and enjoyed every morsel. He is ten and she is close to 15.
Unbelievable
My 2 Chinese Cresteds, 1 true hairless and 1 powerpuff have been on Fromm grainfree since they could eat dog food, they are both 4 now, but they often seemed "bored" with mealtime. I came across the ad for Dr. MARTYS (can't remember where) and since I often heard other Crested owners claims of the benefits of feeding raw I thought what could I lose and the fact that it was freeze dried was very appealing to me. From the very first introduction of Dr. Marty's with their Fromm they picked out the Dr. Marty's (I didn't reconstitute it) and left their Fromm in their dishes and looked at me as if to say...where's the rest of my half cup of Dr. Marty's, you can have the Fromm. From that moment on I just fed the Dr. Marty's. They took to it immediately with no problems! I have seen the difference in my hairless's skin and my puff's hair. They are so taken by Dr. Marty's that I even use pieces as treat rewards. Their bathroom habits are very predictable now and not any problem that I can find in the switch over in their food except that they love mealtime now and it pleases me to see how happy they are with Dr. Marty's . We are all happy campers and are sold on all the promises made about Dr. Marty's so much so that I have signed on for your subscription plan! Thank you for this wonderful food from the bottom of my heart. I know both my boys are happier and will be healthier because of it.
Lois Wollenzien
Hello Lois. My name is Kat and I’m with Dr. Marty Pets. I am pleased to read that your two Chinese Crested dogs love Nature’s Blend. I would like you to know about our new Tilly’s Treasures Raw Beef Liver Dog Treats. Tilly’s Treasure’s is freeze-dried just like Nature’s Blend, and is naturally full of vitamins and minerals. If you would like more information on this or any of our other products, feel free to reach out to me at [email protected]. I would be happy to help.
Dr. Marty's Propower plus digestive supplement
Christine, I'm Kat from Dr. Marty Pets. I was really upset while reading your review as this is the first time I've heard of this reaction while a dog was trying Nature's Blend. Please e-mail me at [email protected] with your full name so I can notify our Adverse Reactions Team right away. We take these reviews very seriously and we'd like to look in to this to ensure that this does not happen ever again. I'd like to stress that we always ask our customers to consult their pet's veterinarians prior to beginning any new dog food to ensure that it is right for them. I also wanted to mention that we would never make a product that we didn't wholeheartedly believe in and there are hundreds of happy customers whose dogs love Nature's Blend so I'd like to get to the bottom of your situation right away. Again, please e-mail me at [email protected] and I'll be issuing you a full refund while getting more information from you so I can investigate further. Thank you.