TO WHOM IT MAY CONCERN, AND ANYONE ELSE THAT MAY READ THIS; now it is 8-11-2022
I am totally disappointed in their (CarHistory.online) service, and here is why; (this will be submitted to YELP, YOUTUBE, NTSA, AND the FTC.
1; FIRST off, they advertise to have a 'complete' inspection report for the vehicle you are inspecting, for the nominal cost of $1.00. (looks like a great deal, but they get you when you're not really.. looking)
2; They post ANDY WRIGHT'S (said to be a Senior Investigator-Customer Service Rep) picture with a handsome harmless lovely smile, to make you think you are dealing with a reputable company. He has a 'email me' directly next to his picture, to reach out to him, but this takes you to one of perhaps hundreds of 'customer service agents, to run 'interference' from ANDY WRIGHT, via your chat,.. and so there's no way to justify complaining to him or anyone that might care, at all to help you.
3; I asked NATASHA (via a chat box) why I could not access; HOW MANY OWNERS, ACCIDENTS, OR CURRENT TITLE STATUS OR MILEAGE, by clicking on those icons' that are supposed to lead you to this info... NOTHING, at all.
She asked for all my detailed info, which I left her, as I just entered and joined into their database. She could not give me any info, except to tell me she would have someone contact me in 30minutes.
Then after navigating thru their site, I find out I was charged $23.95 and there would be 23 installment charges of $1.00 for the next 30 days.. ?? really.. I never read or saw such a box to click on.. because I WASN'T LOOKING TO BE SCAMMED !!
I am the last person on the internet to want to rant on how fraudulent a business is, and perhaps this review may help a few other UNSUSPECTING VICTIMS, that come here. (I find out now, that I am not the only victim here)
4; As I mentioned why the extra charge, and I was calling my bank to stop the fraudulent charges, she immediately typed back to affirm she would resolve my charges, and proceeded to refund these charges, and issue a credit back to my c.c. then apologized that I may have clicked on the $23.95 monthly recurring charges, by accident. wow, ok.
5; THE SADDEST PART OF THIS,... I SHOULD KNOW BETTER then using a 'nationally visible' business that charges a whopping enormous $1.00 for a COMPLETE VEHICLE INSPECTION (really, I was that 'CHUPID'... i.e. cheap and stupid, its the new term for 'being cheap then stupid by the results) ...-- how does this huge $1.00 pay for the staff and the BIGGER STAFF like ANDY WRIGHT and his pay to keep his cute face on the front of the homepage... it doesn't, they get you on the 'backside'.. when you are bent over, and not looking.
SO, please be careful, if you're reading this, and I will copy and post this to FTC, YELP, NTSA, and perhaps they may get some needed attention, and stop cheating us with such subtle fraudulent business practices. Big 'CHUPID' here..and regretfully, not the way to end this on a sad and disappointing experience.
HOWEVER, the upside, one of you reading this, will avoid the 'CHUPID' corner-