BudgetAir.com, home of the travel site BudgetAir, helps you find, compare, and book airfare from a wide range of airlines, as well as helping you find rental cars and hotels in your travel destination.
Many people wonder if websites like BudgetAir.com are legit. These websites simply act as an aggregate website, collecting the current airfares from the major airlines, and when possible from airlines which specialize in affordable travel, to give you the most up-to-date information.
They also offer certain travel specials that are exclusively through their website. First, they offer “World Deals” which are special airfares that they have specifically negotiated with an airline.
World Deals are only available for certain flights and they only have a limited number of seats available at the special price. World Deals are a first come, first serve special travel deal.
BudgetAir.com also offers BudgetAir Special Fares, which is a discount fare that you can choose to accept without knowing the details of the airline carrier, arrival or departure times, or number of stops the flight will make.
If you choose a BudgetAir special fare, you have one hour after you book the flight to cancel it without penalty, should the details of the special fare be problematic for you.
When booking flights on BudgetAir.com, you can book for up to 6 travelers per reservation, and the booking must be completed 4 days in advance of your trip, as BudgetAir does not provide last minute travel arrangements.
If you need to make changes to your airline tickets after you have booked them, you will need to pay the fee required by the airline you are flying with, the difference between the tickets if there is one, and a $100 fee to BudgetAir.com.
If you have any experience with this service, please leave your BudgetAir.com reviews below.
51 ‘BudgetAir.com’ Reviews
Hi All- Please Read!- May effect you too
I bought a ticket from BudgetAir.co.uk on this Saturday for my partner Bryan, who lives in Perth.
However, as i was typing in the information, auto correct changed his last name to mine .
I contacted budget air right away to ask them to correct the last name, but my email and phone calls were to no avail.
I have managed to get a hold of them again today and asked them to change the name, however they informed me that this isnt possible. Furthermore they have a no cancellation policy which means i will not be getting my £620 pounds back….
I would like to know, how I simple name error, means I lose £600?
I will never ever ever use their survives again...
Booked a ticket with these guys and got my confirmation email etc.. Got to the Airport in Zurich and the staff looked at me like WTF even though i had booking numbers etc... The flight was fully booked... 1 hour before the flight i received a call from Budgetair saying the flight is cancelled and dont go airport and to catch a flight for 11 hours to my destination in 5 hours time which was cheaper... They tried to scam and lie to me.... Original flight was 1 hour 20 minutes. If i was diasbled or elderly i would have been scammed and if i had a medical condition this could have caused me some serious illness. But do they care NOOOOOOOOOOOOO.....
I was told i should have booked my flight earlier even though they sent me an email saying BOOKED and also taken money out of account....
I questioned why i was called so late and they admited fault like it was nothing and kept saying get the 11 hour flight but would not tell me it was actually 11 hours and a 5 hour wait. I am a frequent flyer and knew i should decline. I pushed to talk with manager who i argued with for 1 hour to book me on a flight next morning for a 1 hour 20 minute flight and got to my destination quicker than the stupid 11 hour flight... What a SCAM and disgusting service centre. They wasted my hotel money, time and did not give a Fook,,,, I will live with this, but I must voice my views with hate and disgust as they will keep doing this and they will fool and trick the vunerable and elderly with in my eyes make me SICK....
Manager kept telling me to go buy another ticket myself as i was already at the Airport and she would refund my money. In end I got them to use the same money and book my next flight.
Never use these Idots and Cowboys again.... Disgracefull and to anyone who is thinking of using them think to yourself is it worth the risk to save an extra bit of money. I could write more but I have given up as they wasted and ruined alot for me in one day.
Cancelled my INR 65000 delhi-houston tickets. Its been more than 2 months now, haven't received any refund. They claim refund within 45 days. They do not have any phone number, no address, cannot mail them now and get a response.
I needed to travel to the states on short notice. So, I looked online for tickets and found budget air. They seemed legitimate - but when they were processing my payment, the system 'lost' my ticket but still took the money from my account. Called it to figure out the problem and they said to buy the same ticket I was already purchasing I would have to pay an extra £100! I'll never use their service again.
I really regret not reading reviews before purchasing my ticket. And I regret choosing Budgetair even though there were other companies offering the same price.
Budgetair waits for you to put in your card details BEFORE telling you 'oops, there might not be any tickets left'. Wouldn't they know how many tickets they have left? I am going to Kittila for goodness sake, not New York. There can't be a flurry of people scrambling to buy tickets at 4.45am! (Yes, I stayed up just to book the cheaper tickets they falsely advertised)
IMMEDIATELY after they got my card details, a message appeared (no lag, no processing time, NOTHING) telling me that yes, they have indeed received my money but no, they do not have tickets to sell me.
They want me to call them from 8am to talk about another suitable alternative. Or maybe get a refund which would take 5 days at least.
So in effect, they are advertising something they do not have in the hopes I will call their office so they can sell me something more expensive. In the process, steal my card details!
This company takes my money but has no product to give me. Sounds like a scam. I should have never been allowed to proceed to the next stage if there was no product!
It is 5am now and I am tired, have no ticket booked and earned myself the inconvenience and trouble of having to start the refund process. NIGHTMARE.
i book a flight for tokyo for a good price, wait for the etickets wich they say i will receive in 24h after one week i call your ticket is not issue, what about the money we are still processing the ticket no i dont want it no to late sir and the cherry is i may pay double...
Stay away from this scam company ..................
Last year I purchased a ticket to an Asian destination for around $1,500. After a few weeks, I requested date changes and I agreed to penalties but the change made the price $2,500 while other agencies would sell same ticket for $1,800.
I cancelled the ticket hoping that I can get refund or at least exchange to another ticket later as I travel often. But I was wrong. Once you gave money to budgetair, you can not get it back.
Recently I requested a ticket to multiple destination and received a quote of around $4,700. I asked other agencies and they offered for $3,010. I learned something new. Budgetair is not Budget-Air anymore.
I purchased partial travel directly from airline website and I requested one single flight from Busgetair hoping that I can free my money. Surprisingly they said:
"Based on company rules, you have to fly to the same destincation with the same airline to be able to use your credit!!"
This is same as asking your dentist to extract your healthy tooth because he woes you money!
I am not sure I can get my money back but at least I will awaken others so they don't buy from budgetair. What we can do:
1. Contact local media (TV, Magazines, etc. ). They are so interested in such stories.
2. Use Facebook, twitter, Google+ etc.
3. Make websites that let people know about this scam and let others share their experience. This I definitely can do and keep it for years to come.
It's sad that some businesses scam consumers and we have nowhere to take our complain but I hope those businesses weaken and close down and let honest businesses take over the market.
Manuel Castro (Client) Posted On: 17 June 2013 07:09 PM
I’m writing in response to a dispute over purchased tickets
on 2/27/13 for 1772.98 which I mistakenly purchased but notified budgetair
within 30 minutes of transaction but I was still billed and had to dispute this
matter. The matter has still not been resolved and I am still asked to
pay this amount which I consider unfair and not in good business practice.
Please refer me to a corporate number so I can try to explain that I
would understand an appropriate charge to cancel but to have me billed fully because
of an error on the computer is sort of injustice.
Mamuel R Castro