BudgetAir.com Reviews
About BudgetAir.com
BudgetAir.com, home of the travel site BudgetAir, helps you find, compare, and book airfare from a wide range of airlines, as well as helping you find rental cars and hotels in your travel destination.
Many people wonder if websites like BudgetAir.com are legit. These websites simply act as an aggregate website, collecting the current airfares from the major airlines, and when possible from airlines which specialize in affordable travel, to give you the most up-to-date information.
They also offer certain travel specials that are exclusively through their website. First, they offer “World Deals” which are special airfares that they have specifically negotiated with an airline.
World Deals are only available for certain flights and they only have a limited number of seats available at the special price. World Deals are a first come, first serve special travel deal.
BudgetAir.com also offers BudgetAir Special Fares, which is a discount fare that you can choose to accept without knowing the details of the airline carrier, arrival or departure times, or number of stops the flight will make.
If you choose a BudgetAir special fare, you have one hour after you book the flight to cancel it without penalty, should the details of the special fare be problematic for you.
When booking flights on BudgetAir.com, you can book for up to 6 travelers per reservation, and the booking must be completed 4 days in advance of your trip, as BudgetAir does not provide last minute travel arrangements.
If you need to make changes to your airline tickets after you have booked them, you will need to pay the fee required by the airline you are flying with, the difference between the tickets if there is one, and a $100 fee to BudgetAir.com.
If you have any experience with this service, please leave your BudgetAir.com reviews below.
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51 ‘BudgetAir.com’ Reviews
Scam and Worse Service
My Relative has just booked ticket,
And after 2 hours she has asked them to cancel it whatever they have said in conformation email that we can cancel ticket asap if we will contact them asap
She is trying from many days but they are not picking there phone as well,
and by saying we are putting you on hold they are disconnecting the phone
Rubbish service from them,
Will never use again ...
Not trust-able company,
We are still trying to cancel the tickets but they are not picking our phones ...
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Their scam services for cancel the tickets
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1) First day got response from them call us after 3 hours
2) After 3 hours got response from their team call us tomorrow
3) Second day they put on hold for 1 hour and then told us call us
tomorrow
4) Third day is gone but we didn't get any response from them ...
Is this their service?
5) They didn't call us but we called them and ask to cancel the tickets now they told us call us tomorrow ....
6) 5th day Called them they reply us that we will call you tomorrow
7) 6th day: we didn't get any call
8) 7th day called them they told us we are putting you on hold and disconnect the phone
9) 7th Day: Called them again 3 times they are not picking up the phone ...
10) called them not able to talk with any manager or head
11) Called them back ask to cancel the tickets told me 320 quid charge for 500 quid tickets
In reviews they are replying that they will contact us soon but they are not giving us reply on our calls as well
My Fiancée has just booked ticket,
And after 2 hours she has asked them to cancel it whatever they have said in conformation email that we can cancel ticket asap if we will contact them asap
She is trying from 2 days but they are not picking there phone as well,
Rubbish service from them,
Will never use again ...
Not trust-able company,
We are still trying to cancel the tickets but they are not picking our phones ...
1) First day got response from them call us after 3 hours
2) After 3 hours got response from their team call us tomorrow
3) Second day they put on hold for 1 hour and then told us call us tomorrow
Is this their service?
In reviews they are replying that they will contact us soon but they are not giving us reply on our calls as well
Booked flight, a couple of weeks after budgetair informed me that my travel itinerary changed drastically doubling my travel time. Asked to cancel the booking and refund. 55 days on, they are coming with stupid excuses and have yet to refund me the money! I am so fed up with this company!
Booked two return flights to Indonesia for my wife and daughter. Confirmation and etickets arrived shortly after. Had to cancel tickets due to visa issues. It was extremely difficult to speak to anyone on the phone. I spent well over an hour on hold. I was very pessimistic about getting any money back for the tickets as I had read a lot of horror stories about budgetair online. When I finally spoke to someone on the phone I was surprised to learn that I would get a refund minus £80 cancellation fees for each flight. Which I was happy to pay considering the tickets were more than £1000 in total. The guy on the phone was very helpful and he explained that it is generally the airlines refund policy that determines whether or not you get your money back. It is not their decision.
They are not scammers but their customer service is shocking!
I just Paid £1.373.00 to fly from London to Miami and I didn't receive any confirmation. I lost my money! Don't buy from this website.
This is the booking number: BUK-3110278. Can I have my refund ASAP please. But I will leave again the advise, DO NOT BUY FROM THIS COMPANY!
Andre de Souza
The budgetair.co.uk/in/.. list goes on. Well, these're skilled fraudsters. They have designed a website alongwith a payment gateway which are centered at their own servers.
I was about to book a ticket but when they asked for passport details & other details which were not mandatory, something semed to be deceptive. So, i gave a trial run. I was saved. Hope this helps
Their Scam process is as follows:
1>once you select the cheap flight & enter your "CARD DETAILS" & processing goes ahead, you will get a message. SORRY! No seat left.
2> U will contact them, but they are unreachable after you've done your payment.
3> They will mail you with a different ID asking for more 100$ to reconfirm the ticket. And still you dent get anything.
4> U are worried, without a ticket & you've been actively Pick pocket with all your awareness.
BEWARE. Purchase air tickets from trusted sites.
Thanks
5FKVV7
Dear Sir or Madam,
Budgetair.com put me in a flight that does not exist.
This company sold me a ticket to Caracas from London trough Madrid with Iberia for the 10th of November 2014.
Iberia cancelled the flight and budgedair.com did not let me know. Even worse they decided to put me on a flight Madrid Caracas on the 11th keeping the flight London Madrid on the 10th at 7:30am. Meaning to spend all day and night in Madrid for the 12:00pm flight on the 12th.
I send a complain letter to budgedair complaining and the response was that they did notified me with two emails which isn't true. No emails were sent apart of one in July where all flights were still on the same day. And even if they did so they never got my confirmation for that unrealistic change.
I was that morning at Heathrow airport when the airline told me what budgedair had done.
I lost my flight connection to my hometown and hotel reservation in caracas on the night of the 10th. Also lost a day with my mother and an unpaid leave day of work.
You should also know that they have caused me terrible stress as the reason of my flight is to visit my mother in Venezuela who has terminal cancer. What budgedair have done to me is unacceptable and terribly unprofessional.
Jorge
Tried to contact them via email to change flight to business class. NO response. Tried to contact them to change dates of flights... NO response. Service does not exist and will never ever use them again irrespective of price
