BudgetAir.com Reviews

BudgetAir.com
Based on 53  Reviews



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About BudgetAir.com

BudgetAir.com, home of the travel site BudgetAir, helps you find, compare, and book airfare from a wide range of airlines, as well as helping you find rental cars and hotels in your travel destination.

Many people wonder if websites like BudgetAir.com are legit. These websites simply act as an aggregate website, collecting the current airfares from the major airlines, and when possible from airlines which specialize in affordable travel, to give you the most up-to-date information.

They also offer certain travel specials that are exclusively through their website. First, they offer “World Deals” which are special airfares that they have specifically negotiated with an airline.

World Deals are only available for certain flights and they only have a limited number of seats available at the special price. World Deals are a first come, first serve special travel deal.

BudgetAir.com also offers BudgetAir Special Fares, which is a discount fare that you can choose to accept without knowing the details of the airline carrier, arrival or departure times, or number of stops the flight will make.

If you choose a BudgetAir special fare, you have one hour after you book the flight to cancel it without penalty, should the details of the special fare be problematic for you.

When booking flights on BudgetAir.com, you can book for up to 6 travelers per reservation, and the booking must be completed 4 days in advance of your trip, as BudgetAir does not provide last minute travel arrangements.

If you need to make changes to your airline tickets after you have booked them, you will need to pay the fee required by the airline you are flying with, the difference between the tickets if there is one, and a $100 fee to BudgetAir.com.

If you have any experience with this service, please leave your BudgetAir.com reviews below.

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53 ‘BudgetAir.com’ Reviews
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1 Review

Two stars rating, but actually deserves only one



April12, 2016

I give two stars as part of the friction with Budgetair was caused by my own mistake. Judge on your own whether it is a service you would like to receive whilst getting ready for your holiday.

Sunday, I got an email announcing that the airline has changed the time of my flight and asking me to acknowledge this change within the next 48 hours. My mistake was that I emailed back saying, I acknowledge it. Monday, the next day, I wrote another email saying, well hang on, can you cancel the second (rescheduled) leg of the journey as the layover, due to the flight rescheduling, became really long stretching over the whole night. They responded shortly saying they can't cancel one leg of the journey, but I can cancel the entire ticket and let me buy a new one or put up with the change and that I have 48 HOURS to decide on my preferred option. 17 MINUTES later they sent me an email notifying me that my flight has been confirmed. At that moment I was just typing my response to them saying, cancel the flight, I will book a replacement flight. I sent the email 20 minutes after they have given me 48 hours notice and 3 minutes after they confirmed my flight. They ignored my email, so I called on Tuesday, the day after, only to hear that there is nothing they could do at this point anymore. I emailed them, they answered there is nothing they can do, I emailed again, they said sorry, we can actually cancel your flight and refund you the price minus the fees, which will mean a refund of approximately 0 GBP and that the procedure will take up to 4 months to process. Hey what a generous offer! I left this last email without a response. In the mean time, I bought a completely new ticket (not through budgetair.co.uk, obviously) and got over the unnecessary loss of 300 GBP. I don't know what do you think of the conduct of the company. To me, the agent was deliberately cheeky not to wait for my decision and confirmed the flight so he can get their petty commission.

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1 Review

BUDGET AIR USELESS BAD BAD SERVICE



November12, 2015

Please see my e mail sent to Budget Air. I cannot get hold of them and they also do not answer mails. PLEASE DON'T USE BUDGET AIR

Good Morning

I SENT a urgent query regarding the booking reference number.
This was early yesterday morning and still no response.

Apparently the flight to Hong Kong was delayed and Budget Air didn't inform us. Luckily we looked on check my trip and saw the delay.

We had to go to the Airport and change the tickets and this cost R1600.00 PER PERSON. TOTAL R 3200.00

We paid extra to Buget Air when we booked in case of changes. So I expect this to be refunded. The change is attached with the Receipt of money paid. We changed the tickets to 18/11

I will also be posting a bad report on Budget Air Service.

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2 Reviews

I never ever get service in my life like budget air



November3, 2015

Scam and Worse Service

My Relative has just booked ticket,
And after 2 hours she has asked them to cancel it whatever they have said in conformation email that we can cancel ticket asap if we will contact them asap
She is trying from many days but they are not picking there phone as well,
and by saying we are putting you on hold they are disconnecting the phone

Rubbish service from them,
Will never use again ...
Not trust-able company,
We are still trying to cancel the tickets but they are not picking our phones ...

----------------------------------------------------------------------------------------------
Their scam services for cancel the tickets
-----------------------------------------------------------------------------------------------
1) First day got response from them call us after 3 hours
2) After 3 hours got response from their team call us tomorrow
3) Second day they put on hold for 1 hour and then told us call us
tomorrow
4) Third day is gone but we didn't get any response from them ...
Is this their service?
5) They didn't call us but we called them and ask to cancel the tickets now they told us call us tomorrow ....
6) 5th day Called them they reply us that we will call you tomorrow
7) 6th day: we didn't get any call
8) 7th day called them they told us we are putting you on hold and disconnect the phone
9) 7th Day: Called them again 3 times they are not picking up the phone ...
10) called them not able to talk with any manager or head
11) Called them back ask to cancel the tickets told me 320 quid charge for 500 quid tickets

In reviews they are replying that they will contact us soon but they are not giving us reply on our calls as well

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2 Reviews

Scam Services



October27, 2015

My Fiancée has just booked ticket,
And after 2 hours she has asked them to cancel it whatever they have said in conformation email that we can cancel ticket asap if we will contact them asap
She is trying from 2 days but they are not picking there phone as well,

Rubbish service from them,
Will never use again ...
Not trust-able company,
We are still trying to cancel the tickets but they are not picking our phones ...

1) First day got response from them call us after 3 hours
2) After 3 hours got response from their team call us tomorrow
3) Second day they put on hold for 1 hour and then told us call us tomorrow

Is this their service?
In reviews they are replying that they will contact us soon but they are not giving us reply on our calls as well

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1 Review

55 days and still waiting for a refund of almost £600



August23, 2015

Booked flight, a couple of weeks after budgetair informed me that my travel itinerary changed drastically doubling my travel time. Asked to cancel the booking and refund. 55 days on, they are coming with stupid excuses and have yet to refund me the money! I am so fed up with this company!

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1 Review

Full refund minus cancellation fee



May8, 2015

Booked two return flights to Indonesia for my wife and daughter. Confirmation and etickets arrived shortly after. Had to cancel tickets due to visa issues. It was extremely difficult to speak to anyone on the phone. I spent well over an hour on hold. I was very pessimistic about getting any money back for the tickets as I had read a lot of horror stories about budgetair online. When I finally spoke to someone on the phone I was surprised to learn that I would get a refund minus £80 cancellation fees for each flight. Which I was happy to pay considering the tickets were more than £1000 in total. The guy on the phone was very helpful and he explained that it is generally the airlines refund policy that determines whether or not you get your money back. It is not their decision.
They are not scammers but their customer service is shocking!

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1 Review

DONT BUY FROM THIS COMPANY!!!!



January22, 2015

I just Paid £1.373.00 to fly from London to Miami and I didn't receive any confirmation. I lost my money! Don't buy from this website.

This is the booking number: BUK-3110278. Can I have my refund ASAP please. But I will leave again the advise, DO NOT BUY FROM THIS COMPANY!

Andre de Souza

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1 Review

Super Scammer! Beware



January14, 2015

The budgetair.co.uk/in/.. list goes on. Well, these're skilled fraudsters. They have designed a website alongwith a payment gateway which are centered at their own servers.
I was about to book a ticket but when they asked for passport details & other details which were not mandatory, something semed to be deceptive. So, i gave a trial run. I was saved. Hope this helps
Their Scam process is as follows:
1>once you select the cheap flight & enter your "CARD DETAILS" & processing goes ahead, you will get a message. SORRY! No seat left.
2> U will contact them, but they are unreachable after you've done your payment.
3> They will mail you with a different ID asking for more 100$ to reconfirm the ticket. And still you dent get anything.
4> U are worried, without a ticket & you've been actively Pick pocket with all your awareness.
BEWARE. Purchase air tickets from trusted sites.
Thanks

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