BudgetAir.com, home of the travel site BudgetAir, helps you find, compare, and book airfare from a wide range of airlines, as well as helping you find rental cars and hotels in your travel destination.
Many people wonder if websites like BudgetAir.com are legit. These websites simply act as an aggregate website, collecting the current airfares from the major airlines, and when possible from airlines which specialize in affordable travel, to give you the most up-to-date information.
They also offer certain travel specials that are exclusively through their website. First, they offer “World Deals” which are special airfares that they have specifically negotiated with an airline.
World Deals are only available for certain flights and they only have a limited number of seats available at the special price. World Deals are a first come, first serve special travel deal.
BudgetAir.com also offers BudgetAir Special Fares, which is a discount fare that you can choose to accept without knowing the details of the airline carrier, arrival or departure times, or number of stops the flight will make.
If you choose a BudgetAir special fare, you have one hour after you book the flight to cancel it without penalty, should the details of the special fare be problematic for you.
When booking flights on BudgetAir.com, you can book for up to 6 travelers per reservation, and the booking must be completed 4 days in advance of your trip, as BudgetAir does not provide last minute travel arrangements.
If you need to make changes to your airline tickets after you have booked them, you will need to pay the fee required by the airline you are flying with, the difference between the tickets if there is one, and a $100 fee to BudgetAir.com.
If you have any experience with this service, please leave your BudgetAir.com reviews below.
51 ‘BudgetAir.com’ Reviews
Very bad service, unreliable customer service personnel and vary bad communication. Cannot be trusted in their knowledge of the service or policies. They just try to scam you out of money as much as they can. Do not use them.
I had flights booked with budget air almost 6 weeks before my flight. 10 days before my flight, i thought i might manage my booking to see if could reserve my seats. To my horror i'd found my flight had changed without my consent. I wasn't contacted directly as i think i should have been for such a thing. My new flight was a complete inconvenience with a total flight duration of over 30 HOURS! with a stopover of over 9 HOURS!
After contacting budget air to complain about the flight i hadn't booked, i wanted to know what would proceed if i was to cancel my flight as i was not in any way at fault.
I was told i'd be contacted my management within 24 hrs. I wasn't. After 24 hrs i called back and was told i would be contacted by the end of the day. I wasn't. After 48 hours i was told i'd be contacted very soon. I wasn't. After 72 hours i called back as i was now less than a week from my flight and the issue had to be resolved immediately. Only then was i told i would have to pay a fine of $450 on my one way flight.
Do not trust them as they will lie to you until you get on that plane. Every time i called, i was placed in a phone queue for minimum 30 mins (once 1hr 12min).
They didn't troubleshoot or even try to help, in fact gave me attitude like i was a bother. WOW!!
This site is a scam
Having had my return flight final leg cancelled by the airline and having had them send me a note apologising and confirming I was entitled to a refund, I have tried to get in touch with this company but its impossible
They refuse to answer my emails, they don't pick up the phone, they are effectively thieves
All went well until the flight was cancelled due to heavy snowfall. Passenger Services at Newquay Airport tried for many hours over a matter of two days on my behalf to get tickets changed. BudgetAir kept promising that the alteration would be done in 45 minutes. It was never done. In the end, I had to re-book with a reputable airline at an extra cost of more than £2200.
Be warned that this is a fraudulent company, I would recommend others to better avoid them at any cost. While I can accept the hidden fees during their booking process, and even that the fact that they requested that I pay more money for the tickets that I had already booked and paid, due to the prices for the tickets had supposedly increased during the time that I made my booking (reliable travel companies would not have you do this if you had already paid for your tickets). However, the fact they issued two economy tickets, when I had booked one economy and one business tickets, is a complete fraud in every possible regard. After not receiving any response from them for 3 full business days, I am now filing a police report.
Absolute SCAM...Booked a flight for my employee for $2400.
Arrogant Indian lady phoned next day to say they had a technical problem and the booking failed and now they want $6000.00 for the same ticket.
I said cancel the sale and refund my money, she said a refund was not possible as the ticket had been booked??
AN ABSOLUTE SCAM WEBSITE, PLEASE DO NOT USE THEM, YOU WILL REGRET IT.
Please stay away from this doggy company. When I didn't receive confirmation email after booking, I phoned them and being told to pay double the price. I cancelled immediately. After three days to my horror, my bank account was taken two large amounts, with one amount I didn't recognise. When I phone them they denied. I'm still try to get my money back. It's so disgraceful. Stay away, away, away from this doggy company. Never give credit card detail.
Please do not book with this company!!
I booked a flight last week from Mexico to Egypt, I paid £650 and received a booking reference and a confirmation email.
I've just logged in to check that my booking is ok and can see that the status of the flight is now cancelled.
I phoned the customer service and got no help whatsoever, the man who is obviously in an Indian call centre said that he could not put me through to his manager and that I would be refunded in 5 working days.
Considering that the flight leaves in 4 days time this is completely unacceptable.
I asked if they could book me on another flight for the same price and was told no...simply no..
I have just checked the prices again and the flight is now going to cost me an extra £200 and my brother whom the flight was for is now going to be stranded in Mexico until I can get the refund and book him on another flight!!
Avoid them at all costs, I am livid!!!